All hotels in Durham, England, United Kingdom
1 room, 2 adults
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Carrville, Durham, England, DH1 1TD, United Kingdom, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 100 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.5
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3.0 / 5Good
"Welcoming Front Desk Staff"
We stayed one night at the Ramside Hall and Golf Center in Durham, England. This is a large complex that includes a golf course. When we arrived, there were golfing events in progress. They are also expanding the facilities so the parking lot was partially blocked offand traffic was a mess. There are no other facilities within easy walking distance so we opted to have dinner and breakfast here. The front desk staff were extremely pleasant and inviting. They wanted to ensure we had a pleasant stay. The room was clean and nice and large. The headboard, though, was covered in plastic and had an odd odor to it … not helpful when trying to sleep. The bed was a bit hard but the pillows were OK. The bathroom was nice and had places to put toiletries. Ramside offers two dining venues; one formal and the other informal. We opted to go casual and tried out the dinner buffet. Plenty of food – nothing spectacular, but good enough value for the money. Breakfast was in the same place. We did not feel that breakfast was nearly as good a value. Not that many choices. Service was underwhelming … we had to hunt for our carafe of coffee and tea. This place did have an elevator – which was nice for the luggage.
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2015
L
US
5.0 / 5Outstanding
Third time at the Ramside, lovely hotel.
Genuine Venere guest review
Other trip Dec 22, 2014
A Traveler
US
4.0 / 5Excellent
"Highly recommend this hotel."
Great hotel, nice location, VERY friendly staff at reception & dining; Carvery excellent array of food, well priced; Rib Room also very good. Maitre'd & waitresses very attentive. Most enjoyable couple of days. Free Wi-Fi a bonus Highly recommend.
Genuine Hotels.com guest review
2 night trip with friends Oct 2, 2014
IAN
US
4.0 / 5Excellent
limited ventilation by opening the window but fortunately the evening was cool; the room was clean , quiet and roomy; it was somewhat difficult to find this resort without GPS and a fair distance from downtown
Genuine Hotels.com guest review
1 night trip Sep 9, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"NOT A GOOD EXPERIENCE"
This was our first stay at The Ramside Hall and unfortunately is was not a pleasant experience. We had booked a suite and were put in room 314 The Mackintyre Suite, it was very large but the furniture very tired and very eighties decor, not at all like the photos. The bathroom was also very large but extremely hot as the large towel rail was on full blast and the floor uncomfortable to walk on. I asked at reception for it to be turned off whilst we were out, they said no problem, but apparently it was, as on return it was even hotter and the rooms were stifling. I again approached reception and was told it could not be fixed but they had put a large noisy fan in the room and if we wanted we could be moved to another room. By this time it was 10.30pm, we were very tired and could not face moving. Consequently we had to open all the windows but there was also a wedding going on opposite our suite and the noise from the disco was horrendous and with the windows open amplified . So all in all not a good experience.
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
Marilyn
GB
4.0 / 5Excellent
"Good Hotel"
room was spacious and opened to a lovely garden. but there was no air conditioning and no windows, so didn't sleep well as it was hot.
Genuine Hotels.com guest review
1 night trip Jul 19, 2015
A Traveler
GB
1.0 / 5Poor
"No sleep"
In process of complaining. Our room was on a corridoor that led straight to the bar and restaurant. Two wedding parties were in on the Saturday night so we got no sleep. Can't fault the hotel in terms of location and cleanliness.
Genuine Hotels.com guest review
1 night trip with friends Jul 11, 2015
Caroline
GB
5.0 / 5Outstanding
"Very nice for a special treat :-)"
Had a wonderful stay for a birthday treat. Deluxe room was very spacious, the bed was huge, the bathroom was huge with a big deep bath that can fit two people in, and an amazing shower. Let down slightly by some surfaces such as the TV cabinet being dusty; it was obvious it hadn't been dusted for a while. We ordered breakfast in bed and on both meals they'd forgotten the eggs. If you put your keycard too close to your mobile phone it wipes it, which is annoying when you've walked for ages to the far end of the top floor to get to your room only to find you can't get in and need to go back to reception, so that's a heads up for you - store your keycard away from your electricals! Apart from that the hotel was wonderful and a world apart from the usual "cheap and cheerful" Premier Inn style hotels. Taxi into Durham cost me £9.60 each way. I would have no hesitation staying there again next time there's a special occasion.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
Matthew
GB
4.0 / 5Excellent
"A nice hotel with good facilities"
A pleasant hotel with good facilities and free parking. The hotel was extremely busy but the reception staff were friendly and professional.The Rib restaurant was fully booked so we ate in the carvery. The food was fine and reasonably priced, although we and several other people standing behind us were totally confused as to the system - where, when and how to pay. Clearer signposting would have helped. We had an early start, so didn't take the breakfast.Overall a nice hotel. We will be happy to stay again when we are next in the area.
Genuine Hotels.com guest review
1 night family trip Jun 21, 2015
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel & great staff"
Beautiful room and really helpful pleasant staff. Being picky, the corridors have a strange whiff like an old folks home and could do with freshening up possibly using more glade plug ins, but other than that I really enjoyed myself.
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
Dan
GB
5.0 / 5Outstanding
"Short break in Durham"
The hotel has undergone some redevelopment and as such the rooms are amazing and finished to a very high standard.
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
Kirit
GB
5.0 / 5Outstanding
Absolutely fantastic. The helpfulness and care by the reception staff was excellent
Genuine Hotels.com guest review
1 night family trip Jun 18, 2015
rukhsana
GB
5.0 / 5Outstanding
"Nice relaxing stay"
Hotel was very nice, reception and hotel staff very friendly and welcoming. Our room was very spacious and comfortable for our daughter to also enjoy her stay. Probably the first time in many stays at various hotels where it has been quite during the night and had a restful uninterrupted sleep.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Sandra
GB
3.0 / 5Good
We booked a superior room there was nothing superior about this. We have previously stayed in a double room which was nicer.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
A Traveler
GB
4.0 / 5Excellent
"Very Impressed and amazed at value for money"
Very nice hotel, would definitely stay again especially when only paying £62 per night. Good location just off A1(m), ideal for Durham. When compared to other hotels in the area this one is definitely the one to stay in, especially when my wife realised the toiletries were provided by The White Company!!!
Genuine Hotels.com guest review
2 night romance trip May 27, 2015
A Traveler
GB
4.0 / 5Excellent
"Business trip"
Overnight stay for business
Genuine Hotels.com guest review
1 night business trip May 18, 2015
Ian
GB
5.0 / 5Outstanding
"good hotel"
Very good would recommend as a good hotel to stay at
Genuine Hotels.com guest review
1 night business trip May 12, 2015
Paul
GB
5.0 / 5Outstanding
"Steak time!"
Just great. Love the 20oz steak.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
trevor
GB
5.0 / 5Outstanding
"Enjoyable, comfortable stay."
Very comfortable room. Friendly and helpful staff. Enjoyed all aspects of our stay at Ramside Hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
Michael
GB
5.0 / 5Outstanding
"nice hotel and close to everything"
very nice hotel nice and the staff are very good and friendly and very
Genuine Expedia guest review
Other trip May 1, 2015
karen
GB
5.0 / 5Outstanding
"Long weekend getaway"
Hotel staff and all services used were of a high standard and very helpful. We were made to feel very welcome. Food and room service was also excellent. Will be returning.
Genuine Hotels.com guest review
3 night romance trip Apr 11, 2015
A Traveler
GB
5.0 / 5Outstanding
"Useful hotel when visiting Durham"
Stayed for 2 nights when visiting Beamish Museum. We cannot fault the hotel it was excellent. Only thing is that I did not pre book their al le carte restaurant which, on arrival on Friday, was fully booked both nights. My fault not theirs. Their cavery was ok but we would have preferred the other restaurant. Will definitely return.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
A Traveler
GB
3.0 / 5Good
"Average"
Average stay with the family before going to Beamish. Just a bit disappointing, nothing major but a few points that detracted from the stay. Family room, only towels for one. Towels arrive after asking and one is old and ripped. Breakfast is extra,£15 each adult is pricey. Evening meal we had was a disappointing buffet. Building work going on early in the morning. Location is excellent, close to the A1.
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
Iain
GB
4.0 / 5Excellent
"Curate's Egg?"
Excellent room; arriving at old reception could do with notice/signage to new reception. Breakfasts excellent. Let down a little by Luxury Fish & Chips with soggy and large chips and very poor quality baked Alaska - perhaps it was because it was a Sunday
Genuine Hotels.com guest review
2 night family trip Mar 22, 2015
Robert
GB
5.0 / 5Outstanding
"Ramside Hall stay"
We stayed over as we had tickets to a show there, hotel is immaculate with beautiful interiors. Very helpful staff and plenty of them. Food was beautiful.
Genuine Expedia guest review
Other trip Mar 22, 2015
Lynn
GB
5.0 / 5Outstanding
"Ideally situated for visiting Durham or Beamish."
A great surprise upon arrival. A first class Hotel, everything went well, we didn't want to leave. Breakfast was first class.
Genuine Expedia guest review
Other trip Mar 20, 2015
jenny
GB
5.0 / 5Outstanding
"Luxury hotel, perhaps needs another star!"
Beautiful hotel, inside and out. Friendly and efficient check in and check out. Beautiful room which was impeccable. We travelled with our toddler and this was the first hotel and we have stayed in quite a few to offer a bed that wasn't a "z" bed or couch conversion. Lots of extra little touches, such as magazines, water and biscuits. Breakfast was delicious , one of the best hotel breakfasts we have had, staff were attentive and friendly. It was a luxury experience. Highly recommended.
Genuine Expedia guest review
Other trip Mar 16, 2015
Aileen
GB
4.0 / 5Excellent
"ryan & den..."
The room was lovely...bed really comfortable. ....meal at the steak & grill was delicious. ....steak lovely & tender......over all had a great time....
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
denise
GB
5.0 / 5Outstanding
"Great Value, Great Experience"
Stayed for one night and got a great rate from Expedia. We would highly recommend staying here. It's a nice location, very friendly, helpful staff and the rooms are of a very good standard.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
GB
4.0 / 5Excellent
"Great Hotel, great price"
Great Hotel ,close to the city.
Genuine Hotels.com guest review
1 night business trip Feb 20, 2015
Mark
GB
4.0 / 5Excellent
"Good hotel near to Durham but close to A1"
Building work currently ongoing detracts from overall tranquil setting
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great place to stay!"
Really lovely hotel with lovely food and good service. Would definitely stay here again. Very cosy by the fire in the residents lounge. The steak in the rib bar was very nice and so was the cheese soufflé.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Andrea
GB
4.0 / 5Excellent
"Ramside Hall Durham"
Ramside Hall is a family run hotel and is conveniently positioned for public transport into Durham. The Health Spa/pool (opening Spring 2015) in addition to the attached golf courses will make the hotel very attractive to the sports minded. The hotel itself is well decorated, the room we occupied was clean and well appointed. Hotel staff were friendly and polite. The bar areas and lounges (where free tea/coffee is available) welcoming and the food, especially the breakfast, was excellent. All you would expect from a 4* hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
James
GB
4.0 / 5Excellent
"Birthday getaway"
Room spotlessly clean, 4 poster room very spacious. Bar and restaurant areas excellent with good ambiance.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Bryan
GB
2.0 / 5Fair
"A disappointing stay."
Very friendly staff on Reception desk: room very warm: well furnished and tea/coffee tray with biscuits and a complimentary bottle of water are provided. BUT very noisy guests returning to their rooms late at night and in the early hours disturbed sleep on a number of occasions. The hotel caters for wedding receptions etc and so be prepared for "lively" guests. New hotel leisure centre building work is going on and workmen driving machinery were in action at 7.30am on a Sunday morning. The £2 return park and ride service only half a mile away is useful for guests wanting to go into Durham City Centre where parking can be problematic.Overall: an expensive stay considering the poor quality of sleep. Premier Inn gives better value for money.
Genuine Hotels.com guest review
1 night trip Dec 13, 2014
Lynn
GB
5.0 / 5Outstanding
"Great Hotel"
I stayed here recently for a business trip. The hotel was clean and very well presented, staff were friendly and courteous. I will definitely be returning.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Martin
GB
5.0 / 5Outstanding
"Brilliant reception staff"
This was our 4th stay at the Ramside our room was very comfortable and had a nice décor. It was just the bathroom that let it down a little ( A little tired round the bath taps and door handle) But the reception staff are some of the most helpful we ever encountered (we stop in hotels a lot with my husbands business) The bar food was excellent good value and very good quality
Genuine Expedia guest review
Other trip Nov 23, 2014
Roni Bark
GB
5.0 / 5Outstanding
"Superb"
Just a one night stay, but everything excellent. Superb room, superb food, what else does one need
Genuine Expedia guest review
Other trip Nov 20, 2014
Gary
GB
5.0 / 5Outstanding
"Excellent Hotel"
Excellent room and all round good customer experience
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
A Traveler
GB
2.0 / 5Fair
"Smooth & Efficient"
Excellent rooms, but a little pricey
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"First Class"
Great location for Durham, Sunderland and Newcastle.
Genuine Hotels.com guest review
1 night business trip Sep 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Quiet location near A1(M) Durham"
The Ramside was very comfortable and spacious, surrounded by its golf course which made it very quiet, at least during the week when we were there.Our only disappointment was with the level of general lighting in the room, which seemed a bit gloomy, although specific task lighting was OK. The location was perfect for me, as it is easy to get into the city by car or bus, and to get to Sunderland, where I had business.
Genuine Hotels.com guest review
3 night trip Sep 14, 2014
CDM
GB
5.0 / 5Outstanding
"Lovely quiet hotel, very relaxing"
This hotel was amazing, I had a delux twin overlooking the golf range, view was lovely, the rOom was well Stocked with all I needed, breakfast good, and reasonable for a hotel at 12.99. The staff were very welcoming , and went above and out of their way to help.
Genuine Expedia guest review
Other trip Sep 15, 2014
les
GB
5.0 / 5Outstanding
"Great stay"
Excellent location and surroundings. WiFi in room kept dropping out which was a let down. The Pemberton's Carvery could have been better more tables with proper dining chairs rather than the bench seating.
Genuine Hotels.com guest review
2 night family trip Sep 9, 2014
Rosie
GB
4.0 / 5Excellent
"BEST NIGHTS SLEEP"
USED TO PREMIER INN, THIS HOTEL WAS WAY BETTER AND MORE COMFY
Genuine Hotels.com guest review
1 night business trip Sep 7, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel, better than it looks"
Nice hotel, better than the dated look, particularly on the outside. Staff were lovely particularly in the restaurant where we had a nice meal. Very comfortable bed.
Genuine Expedia guest review
Other trip Aug 25, 2014
EscapeeBristol
GB
5.0 / 5Outstanding
"Delightful from start to finish"
Booked three nights here for a "city" break in Durham. We were thrilled by the welcome we received from the reception staff after our long drive from Devon.Our room on the 2nd floor was lovely, an enormous 7ft bed, flat screen tv, and plenty of room to move around. We had our supper in the dining room & had the "carvery" which was excellent, a choice of 3 different meats, and a varied selection of fresh cooked vegetables and potatoes. There are also quite a few other options, including fish dishes and a veretarian option. There is also a more formal restaurant offering a very varied menu at reasonable prices. The hotel is approx half a mile from the park & ride for Durham city centre, and this proved very useful, as the streets of Durham are very narrow in places, and parking is very limited. heartily recomend this establishment which was delightful from start to finish, and the staff were a credit to the hotel. Thank you. We will return
Genuine Hotels.com guest review
3 night trip Aug 18, 2014
Lorraine
GB
4.0 / 5Excellent
"Well organised convenient good quality hotel"
Excellent , rooms available on time for check in. Breakfasts grand Steaks good
Genuine Expedia guest review
Other trip Aug 17, 2014
Teddy
GB
5.0 / 5Outstanding
"Fantastic Stay"
The hotel was perfectly located, very close to Durham which had some great restaurants and the A1(m) but no noise from the motorway. Room was very spacious and comfortable. Perhaps a walk in shower rather than one over a bath would have been better especially for shorter people but it suited us ok. The most exciting bit is that after Spring 2015 a huge new Spa centre is being added - almost doubling the size of the hotel - we will be returning to try that out
Genuine Hotels.com guest review
4 night romance trip Aug 4, 2014
Mike Hughes
GB
4.0 / 5Excellent
"Very good, even if you dont like golf!"
Pleasant stay, plenty of food choices, golf, tv channels etc. Wifi is free but i could not pick a decent signal up, wifi or cellular.
Genuine Hotels.com guest review
1 night business trip Jun 23, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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