Crowne Plaza St Louis-Clayton - Clayton 38.64864, -90.33559

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Situated in a very nice part of Clayton and walking distance to very good restaurants which caters to customers of all income level. Very curtious staff. Enjoyed the stay

The location was great for where I needed to be. However, I has to ask 2 days in a row for my bathroom to actually be cleaned. There were items left in the shower from the previous guest who stayed there, so clearly there was no attention to detail when cleaning the room.

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This is a very nice hotel in the heart of Clayton MO. The St. Luis County Courthouse is nearby and other county offices. Lots of hotels and restaurants in the area. The staff was very helpful in relocating me after I requested a room that was not next to an ice machine. One drawback (not related to the hotel) is St. Louis County allows smoking in bars and the bar/restaurant are a continuous facility, with a sports bar motif. St Louis County should join the rest of the civilized world on the smoking issue.

location is just outside the main city but was right around the corner to the rail. you have about 50 restaurants near by and like 60 bars, too crazy. i was very pleased with the overall service and although someone had put flowers in our room that werent ours, and it showed on the actual flowers the room number, they tracked them down and gave them to the right person. definitely will use that hotel again next time im here.

This hotel had lots of character for an older hotel. The beds were excellent! The location was perfect for our needs. I would stay there again.

First class Hotel with great location to Forest Park. Also wide choice of restaurants within walking.

The room we stayed in looked nice, but had an intense smell of mold. It really ruined anything positive.

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Room was hot even with AC full blast. Room was tiny. Only 33 channels on the TV. Picture was real fuzzy on all channels. Service was good with friendly staff, but definetly not worth the money and I will not be staying there again.

The hotel was convenient, comfortable, the service was excellent. The restaurant was filthy and the food horrible. I stay at lots of hotels and this restaurant was the worst.

The foyer was under construction so it was a bit messy. Staff was very helpful and friendly. Room was very clean. Dinner at hotel restaurant was quite nice and not expensive.

This is the second time we have stayed here when visiting St. Louis. They are m aking improvements and it definitely looked better this time around. The beds are very comfortable to be hotel beds! This last time we stayed, the bathroom was quite cramped and akward, but the previous time it was OK. They have a really nice fitness center for those of us who like to workout while we are on the go.

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Currently the hotel is undergoing some renovations. The room has a mixed of some old bits with newly renovated stuff. Overall descent. The staff were polite. There is a nice small pool and a old arcade games room. You have to pay a lttle for parking but it is fair. It is near a mall and major shops (3 miles) and near forest park (3 miles) which is nice.

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We stayed stayed the night for our anniversary. The only issue was dirt in the bath tub. no big deal.

The Staff were extremely nice and accomodating. Shuttle service was fantastic. The bed was extremely comfortable, tons of crisp, white, fluffy pillows - very fresh feeling. The lobby was under construction, but as it wasn't a resort hotel, it really made no difference. The employees really made the difference.

We liked the Hotel. The only complaint that we had was when we got to our room we called to the front desk and requested a key to the mini bar because our toddler saw candy and wanted some. I was told that they would send one right up but it never came.

Some work going on but not too bad. Breakfast is confusing. We paid for it but you had to get it through room service. Loved the 42 inch tv in the deluxe room.

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Much prefer downtown Crown Plaza over this one in Clayton. First night I had my reciepts gone missing out of my room only to have mgmt tell me it was my fault for leaving them out. Otherwise clean room, good facilities. They charge for parking here and rooms are more pricer which is why i prefer Downtown location.

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pool was great- room was very noisy due to the plumbing and hallway noise(ice machine)- restaurant in hotel was outstanding and excellent service

My stay was enjoyable although I was quite a distance from the downtown area where my activities were. We arrived around 6 o'clock and the room was not ready. After some discussion of the need for a room immediately I was presented with an offer to upgrade for a smal fee which I agrred to do. Services were good and the restaurant is great! Good parking set-up as well.

My son and I stayed here one night due to doctor's appt. nearby. The Hotel was very nice on the inside. There is a parking garage for guests. The staff at front desk was courteous and the Hotel, although under some renovation, was very neat and clean. My son loved listening to the piano in the lobby. The beds were very well made and very very comfortable. This was such a nice surprise. This is a higher end hotel in a very nice, safe neighborhood.

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During my reservation, I requested a non-smoking room, but was given a smoking room upon check-in. The clerk informed me that the hotel was booked the following night, so no non-smoking rooms would be available. However, they would not place us in a non-smoking room for the first night and move us the second. The clerk generously gave us one drink coupon (to share) for our inconvenience. The room (#2002) overlooked the lobby with an inoperable, dark stained-glass window. The lobby staircase is on the other side of the room's west wall. Laminate flooring had been installed and it was very oily and dirty to the point of leaving footprints with each step. This substance also turned our feet black. I immediately requested that housekeeping clean the floor while we went out for dinner. Upon our return, the floor was still oily and dirty. I immediately went to the front desk to request that they clean the floor or move us to another room. The desk clerk informed me that housekeeping had left for the night and there was nothing she could do, aside from offering us breakfast for two in the hotel's restaurant. The following day the floor was cleaned, but not free of the oily substance covering it. The bathroom door was splintered with peeling paint and the caulk around the sink basin had separated from the counter. The round table in our room had a very loose and unstable top. Although the bed was very comfortable, the room was disappointing and very noisy from the lobby below and the adjacent staircase. In addition to the above, the lobby's player piano, right below our window, played all day from approximately 10 am to midnight. At 1am during the second night of our stay, a hotel guest began "playing" the piano for 1/2 hour. NEVER ACCEPT ROOM 2002! This room should never be rented. We were very disappointed in the level of service with the oily, dirty floor and the noise level. We won't be back and won't recommend Crowne Plaza Clayton to anyone.

The common areas were outdated and not as clean as they could be, but our room was very clean and the beds were so comfortable. The kids loved the pool. The staff was outstanding. We had a problem with the breakfast option that I had chose. The package only provides for two breakfasts and there were four of us. The staff helped to resolve this issue. They were very accomidately, especially since this was really more of a problem between myself and Hotels.com.

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The interstate was down when we stayed, but I called the hotel and they got me right there! The hotel is actually a few buildings made into one hotel so the elevators are kind of confusing as to which ones to use to get where you need to go in the hotel. FREEEEEEE game room! No quarters or tokends needed. Its has 6-7 games and a fuzball table. The staff was great, they got me directions to anywhere and everywhere I wanted to go. They printed them right off the computer for me. They were super. I would definetely stay here again. They do not have vending machines in the hotel though, only ice machines. Every room has a small fridge that you can get a key from the front desk to use. It has sodas, candy, liquer, for a charge. Room Service was outstanding!

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the hotel was beautiful and the staff was amazing! we were extremely comfortable the 2 night that we were there. the elevators were a little confusing at first, but were very easy to figure out after the first use. the resteraunt attached to the hotel also had a fantastic staff and the food was excellent. over all i give the hotel 2 thumb up and 5 stars. next year when we go back to st louis, we will definetly be staying at the crown plaza.

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Staff was very nice, the room was fine, the bathroom was pretty small, not quite up to par with what I expected. All in all was fine and the room was comfortable, the bed was really comfortable. Nice location, close to lots of restaurants and not far from shopping etc...We would stay there again for sure.

Very enjoyable place to stay, except we had a fire alarm go off at 7am

Hotel is located in a great part of the STL area. Numerous restaurants, bars, and shopping places nearby. Hotel room was very small, but the bed was quite comfortable.

I spent a weekend in St. Louis for a graduate school reunion, traveling alone. The rate was great for the area and quality of property to begin with, but then I also got an upgrade at check in. The room was very comfortable with all of the expected amenities. Best of all, they have NEW Sealy pillow top mattresses, feather pillows and good quality linens on the beds. Bliss! The staff was extraordinarily friendly, helpful and competent. I can't think of a single negative thing to say about this property, other than I couldn't find the key to the minibar -- which was actually a good thing!

I've stayed in three Clayton hotels over the past several years and the Crowne Plaza remains a solid choice. I like the convenience of being in walking distance to some excellent restaurants and Clayton is only a short drive to the airport. My only reservation about the Crown Plaza is the strange layout of the building. There are two elevator systems that serve different parts of the hotel. The garage is accessed through the 2nd floor but one has to go to the lobby to check-out and then haul luggage back to the 2nd floor to depart. It's not the worst problem one might encounter at a hotel but the Crowne Plaza is less streamlined than other Clayton hotels in regard to access to rooms and access to garage. The Crowne Plaza is in Clayton which is a safe neighborhood with great up-scale dining choices. The hotel location may not be a good choice if one is planning to spend a good deal of time downtown. However, the Crowne Plaza is closely located to places like the Central West End, Forest Park with its fine art museum and zoo, the Gallleria Shopping Center and, as stated above, the airport.

The staff was extremely helpful. The hotel is remodeling and i wish we had been put in a remodeled room. The sink was cracked and so was the toilet seat. When I bent over to looked out the window my slacks came away with streaks of dust from the air-conditioner.

We stayed there over Thanksgiving 2008 and we have no hot water the first night we arrived. My 1st call resulted in a maintenance guy sent to our room to fix it and he did. However, the next day the problem persists and I had to call the desk again. They moved us to another room and we opened the door, the room is still occupied and we backed out silently. The manager was very apologetic, gave us a different room, 2 breakfast vouchers and refunded 1 day payment. It turns out the room is the Presidential Suite and we could not be happier (even though we only sleep there and spent the rest of the day with our family elsewhere). Thus, we will definitely come back next time we are in town.

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We had the best time staying at Crowne Plaza in Clayton. We had never heard of this little suburb of St. Louis, but it was a jewel! There were a ton of local restaurants within walking distance of the hotel, and downtown was only about a 10 minute drive away. I would tell anyone who is considering this hotel that it was more than worth it!!!!

Very comfortable, friendly accomodating staff. Very conveniently located to Wash U at St. Louis. Many good resturants in the area.

Very nice, with wonderful staff! Everyone was very helpful! Will stay again!

Very nice, old world feel-one of the best Crowne Plazas I've stayed at.

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