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  • The Westin Diplomat Resort and Spa
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All hotels in Hollywood, Florida, United States
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1 room,  2 adults 
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Room 1:

The Westin Diplomat Resort and Spa - Hollywood

25.991164, -80.118777
4 stars
3555 S Ocean Dr, Hollywood, FL, 33019 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $199
available on 05/31/13
Price Match Guarantee
4.3 426 5

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    The Westin Diplomat Resort and Spa
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    1 room,  2 adults 
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    Landmarks near The Westin Diplomat Resort and Spa

    • Gulfstream Park Hotels - Hallandale Beach 1.6 miles
    • Hollywood Beach Hotels - Fort Lauderdale 1.6 miles
    • Art and Culture Center of Hollywood Hotels - Hollywood 1.9 miles
    • The ArtsPark at Young Circle Hotels - Hollywood 2.1 miles
    • Promenade Shops Hotels - Aventura 2.4 miles
    • All landmarks in Hollywood

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    Overview of The Westin Diplomat Resort and Spa - Hollywood

    Location.
    Bold architecture and endless activities await travelers to The Westin Diplomat Resort and Spa in Hollywood, Fla. The hotel is less than one mile from the Hollywood Beach and Boardwalk and two miles from downtown Hollywood. Adjacent to the hotel, Diplomat Country Club and Spa offers a variety of health and beauty services, restaurants and a marina for guests arriving by boat. Fort Lauderdale International Airport is nine miles from the resort.

    Hotel Features.
    The Westin Diplomat Resort and Spa features a lobby with a soaring 60-foot glass atrium ceiling. A bridged infinity pool with transparent floors showcases waterfalls flowing into the 240-foot lagoon pool below. Poolside cabanas provide tropical seclusion and feature fresh fruit, televisions and cold towel service. The hotel offers two nightclubs, Satine and Nikka Marina, and several restaurants providing everything from fine steaks to fresh sushi. Ingredients offers gourmet salads and sandwiches, and The Café serves casual breakfasts and Italian lunches. An equipped business center provides computer, fax and copy services, package shipping and high-speed Internet access. A hair salon is also available. Self and valet parking is provided (charges apply).

    Guestrooms.
    A range of accommodations feature views of the city, the ocean and the Intercoastal Highway. The 1058 guestrooms include soothing dark wood furnishings, marble bathrooms and oversized windows. Other amenities include high-speed Internet access, well-lit desks and multi-feature telephones. Suites are available with CD players, separate living and dining areas and an in-room fax machine. Guests who choose to dine intimately may order room service 24 hours a day. All guestrooms are non-smoking.

    Image of The Westin Diplomat Resort and Spa, Hollywood
    4.3 out of 5 Excellent (426 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Loved the location on the beach. Pleasant environment. Great bar with Splash. The Mai tai's made me mighty tired, lol. Hollywood Prime was nice. Only... concern was that valet, bell man and the Cafe was slow service. I loved everything else. I will be back!!!! by Leon  from Plantation, FL on 05/16/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $199
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe 1 King Intracoastal Waterway View

    Grand Deluxe Oceanview 2 Doubles with Balcony

    Grand Deluxe Oceanview 1 King with Balcony

    Deluxe 2 Doubles Intracoastal Waterway View

    Superior 1 King Bed Accessible

    Superior 1 King Resort View

    Oceanview Corner Suite

    Superior 2 Doubles Resort View

    Executive Club 1 King with Club Lounge Access

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Early departure fee charged
    • Check-in time starts at: 4 PM
    • American Express
    • Discover
    • MasterCard
    • Visa

    • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Beach/pool umbrellas
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Marina on site
    • Number of buildings/towers - 1
    • Poolside bar
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Beach towels
      • Computer station
      • Conference center
      • Free Wi-Fi
      • Garage parking (surcharge)
      • Golf course on site
      • Luggage storage
      • Meeting facilities size (feet) - 209,000
      • Meeting facilities size (meters) - 19417
      • Number of floors - 36
      • Number of outdoor pools - 3
      • Number of restaurants - 9
      • Pool cabanas (surcharge)
      • Pool sun loungers
      • Secure covered parking (surcharge)
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Tennis on site
      • Total number of rooms - 998
      • Valet parking (surcharge)
      • Year Built 2001
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room childcare (surcharge)
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • See more room details
      • Air conditioning
      • Bathtub only
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Down blanket
      • Extra towels/bedding in room
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Refrigerator (on request)
      • Signature bedding
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa services on site
    • Supervised childcare/activities
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Children's club
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
    • Business & Event
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology helpdesk
    • Technology support staff
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Hollywood Prime - Fine-dining restaurant serving fine-aged beef and 400 wine listings. Open Tuesday through Saturday. Dinner only.

    The Cafe - Located in the resort's lobby. Offers à la carte or buffet options for breakfast and a selection of salads and sandwiches for lunch.

    Rivals Waterfront Sports Grille - Open afternoon until late night. Casual setting with indoor and dockside seating. Features drinks and a lighter fare menu.

    BarSu - Cocktails and fresh sushi are served afternoons in this casual lounge.

    Splash Poolside Grille and Bar - Beach fare including burgers, hot dogs, and chicken strips are offered poolside. Healthy menu is also available. Open mid-morning until early evening.

    Ingredients - Open early morning until evening. Take-out restaurant offers pastries and other breakfast items, salads, and sandwiches.

    All hours subject to change without notice.

    Recreation

    A spectacular oceanfront outdoor bridged pool with infinity edge offers a see-through bottom and waterfalls flowing into a 240-foot freeform lagoon pool immediately beneath it. Pool toys and poolside cabanas are available (surcharge). The Westin Kids Club provides supervised activities (surcharge). A 24-hour fitness center is located in the Convention Center and includes bikes, treadmills, stair steppers, elliptical trainers, and free weights. The Westin hotel is connected via skywalk to the Diplomat Landing. This waterfront marina sits on the Intracoastal Waterway and offers shops, and restaurants.

    The hotel provides shuttle service every half-hour to its companion resort, the Diplomat Country Club Resort & Spa (one mile), which has an 18-hole championship golf course, putting green, driving range, and offers golf instruction (surcharge). The golf course location is two miles from the main hotel at 501 Diplomat Parkway, Hallandale FL, 33009.

    The Tennis Center has 10 clay tennis courts and a Pro Shop with private lessons for children and adults (surcharge).

    The 30,000-square foot European-style spa offers body treatments, massage therapy, beauty services, lounge, and private outdoor splash pool (surcharge). A fitness center includes exercise equipment, steam room, and sauna. The hotel does not have its own sand beach; shuttle service is available to the Hollywood Beach and Boardwalk (0.5 mile).

    The recreational activities listed below are available either on site or near the Westin hotel; fees may apply.


    • Aerobics on site
    • Bicycle rentals nearby
    • Boat launch on site
    • Fishing nearby
    • Golf - driving range on site
    • Golfing on site
    • Golf lessons on site
    • Motor boating on site
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes on site
    • Running track/path nearby
    • Swimming on site
    • Tennis lessons on site
    • Tennis on site
    • Water skiing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 12.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 20 per day (in/out privileges)
    • Valet parking fee: USD 25 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hollywood, Florida, United States
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    The Westin Diplomat Resort and Spa Hollywood - South Fort Lauderdale

    A short guide to Hollywood - South Fort Lauderdale

    Pockets of nature thrive in South Fort Lauderdale. The Anne Kolb Nature Center in West Lake Park is a haven for fish, reptiles, and birds. Across the Intracoastal Waterway, sea turtles nest at John U. Lloyd State Beach Park, favored by locals for picnics and recreation. The Seminole tribe operates a zoo at the Native Village. There, visitors can see alligators and the endangered Florida panther.

    see all hotels in Hollywood

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Hollywood Beach - 1.5 miles
    • Gulfstream Park - 1.6 miles
    • Golden Beach - 1.7 miles
    • Art and Culture Center of Hollywood - 1.9 miles
    • The ArtsPark at Young Circle - 2.1 miles
    • Promenade Shops - 2.4 miles
    • Fontainebleau Golf Course - 2.5 miles
    • Aventura Mall - 2.8 miles
    • Anne Kolb Nature Center - 3.0 miles

    3.0+ mi

    • Hollywood Amtrak Station - 3.4 miles
    • Fort lauderdale - Hollywood Intl. Airport (FLL) - 5.8 miles
    • Fort Lauderdale Executive Airport (FXE) - 14 miles
    • Miami Public Seaplane Base Airport (MPB) - 15 miles
    • Miami Intl. Airport (MIA) - 17 miles
    • Pompano Beach Airport (PPM) - 17 miles
    • Boca Raton Airport (BCT) - 27 miles
    • Homestead Air Reserve Base (HST) - 39 miles
    • West Palm Beach Lantana Airport (LNA) - 41 miles
    • Ocean Reef Club Airport (OCA) - 47 miles
    • West Palm Beach Intl. Airport (PBI) - 48 miles
    All hotels in Hollywood, Florida, United States
    Reviews
    • All (426)
    • Business (27)
    • Romance (22)
    • Family (47)
    • Friends (9)
    • Other (321)
    4.3 / 5
    Excellent

    Score breakdown (from 426 reviews)

    • 5.0
      (254)
    • 4.0
      (104)
    • 3.0
      (37)
    • 2.0
      (22)
    • 1.0
      (8)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.5
    • Condition
      4.6

    Reviews: Overall

    • < Previous
    • Page 1 of 9
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    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Grown and sexy weekend"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the location on the beach. Pleasant environment. Great bar with Splash. The Mai tai's made me mighty tired, lol. Hollywood Prime was nice. Only concern was that valet, bell man and the Cafe was slow service. I loved everything else. I will be back!!!!
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    Leon
    US

    The Westin Diplomat Resort and Spa - Hollywood
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    carol
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "April2013"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    overall EXCELLENT. GREAT hotel room, pools, beach amd location. Christopher at the front desk when we checked in late on a Friday night made the entire stay for us. He was OUTSTANDING. Talk about delivering outstanding customer service ... The only issue we had , and it did not affect our stay, was a somewhat rude concierge who acted like we had come […] into her house and interrupted her favorite tv show when we walked up to the concierge stand to ask for restaurant recommendations for dinner. Read more
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All the employees are very friendly, always trying to help!!!! :-)
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jose
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    jose
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love this hotel, the service was excellent very nice and clean
    Genuine Hotels.com guest review
    Business trip
    Apr 17, 2013
    Rosie
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Amazing!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was amazing. They thought of everything. Met us as we pulled in, parked our car, brought our luggage up to our room and then called to make sure everything was fine. The tub in the room was superb. The staff was polite and professional. The walk on the beach was wonderful as was relaxing by the pool. Wish I could have stayed longer and would […] definately consider staying again. Read more
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa We are thrilled to hear that you had a great time with us at the Westin. It is great to see that you enjoyed our intuitive services and that you found our outdoor oasis to be a great place to unwind. We hope to see you again soon. Be well, Karianne Guest Services Manager
    1 night trip with friends in Mar 2013
    Sue
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I highly recommend the Westin. The hotel is FAB-U-LOUS and the staff is the best.
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa It is wonderful to learn that you had a marvelous time at the Diplomat. It is great to see that you enjoyed your stay and that our ambassadors helped to make it memorable. We hope to see you again soon. Be well, Karianne Guest Services Manager
    2 night business trip in Feb 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Quiet as a mouse"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was fantastic! Everyone who worked there (from cleaning crew to HMFIC) were always so gracious and attentive. My husband and I try to get away from it all (home life) and just want to sit back and relax. This hotel allowed that and then some! With a lot of hotels, there's loud music and water-fitness instructors blaring in the early morning […] and throughout the day! This Westin was quiet (minus the patrons) and relaxing! I cannot wait till next year and we will definitely be booking here again! Thanks Westin!!! Read more
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa It is a true pleasure to hear that you had a fantastic stay with us. It is wonderful to hear that you found the hotel to be a peaceful place to relax and unwind. We look forward to welcoming you back in the future. Be well, Karianne Guest Services Manager
    4 night romance trip in Feb 2013
    Kris C.
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Excellent spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love this hotel!!!
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa Thank you for sharing your excellent experience with us. We are happy to see that you loved your stay and we hope to welcome you back soon. Be well, Karianne Guest Services Manager
    2 night trip in Feb 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful pools! Loved hearing the waves from our room!!
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa We are excited to hear that you had a wonderful stay. It is great to see that you enjoyed the pools and that you found the beach to be relaxing. We hope to see you again soon. Be well, Karianne
    2 night family trip in Jan 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    3.0 / 5
    Good
    "Disappointing"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      5.0
    The service at this hotel has gone down over the years but not the rate. We went two days without our room being cleaned and when we called in they said they have gone "green" with room cleaning for some rooms and you have to have you call to get it serviced. That along with poor service at the pool and other related issues won't have me here again […] . Read more
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa We are sorry to hear that your most recent visit to our resort was not the top quality stay that you have experienced in the past. We will certainly inform our housekeeping and recreation departments about the inconveniences you had experienced so we can continue to provide our guests with exceptional service. We hope to see you at the Diplomat again soon. Be well, Karianne
    Other trip
    Jan 28, 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Fabulous resort on the beach"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel, check-in was smooth, even got an up-grade. Very comfortable beds and a fabulous ocean view!
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa Fabulous resort on the beach Thank you for sharing your experience with us. It is great to see that you enjoyed your room upgrade and that you found the ocean view to be relaxing. We hope to welcome you back again soon. Be well, Karianne
    1 night trip in Jan 2013
    Sharon S
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Beauty"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place is off the charts! Beautiful pool and beach. Need a car for this location, however in between South Beach and Ft. Lauderdale which is great!
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa Thank you for telling us about your experience. It is great to see you enjoyed the South Florida weather at our pools and that you found our location to fit your needs. We hope to see you again soon. Be well, Karianne
    Other trip
    Jan 22, 2013
    Doug
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    simon
    US

    The Westin Diplomat Resort and Spa - Hollywood
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice hotel, starting to show wear in rooms and pool area
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa It is great to see you had a wonderful stay with us. Thank you for your feedback regarding our rooms and pool. We will certainly look into this so we can continue to evolve and grow. We hope to welcome you back soon. Be well, Karianne
    4 night trip in Jan 2013
    David
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Family Holiday Vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We took 8 family members between Christmas and New Years and we had ages 7 - 81 and the hotel and accommodations were great for all ages.....would go back again and would recommend it to any family.....
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa We are excited to see that you and your family enjoyed your holiday retreat at the Diplomat. Thank you for your kind words on the hotel and we look forward to welcoming you back in the future. Be well, Karianne
    Other trip
    Jan 9, 2013
    Alice
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "BCS Bowl Game Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very courteous to us and even upgraded our room to an ocean view without request while my husband and I stayed for the BCS bowl game. Close to Sun Life Stadium, Bal Harbour, Aventura Mall, and not far from Galleria Mall. Prompt staff, comfortable, beautiful views- recommend this hotel to anyone staying in the area. Will definitely stay […] here again. Read more
    Genuine Hotels.com guest review
    Response by The Westin Diplomat Resort and Spa We are thrilled to hear that you enjoyed your retreat with us during the BCS Bowl. It is great to see you took advantage of what our area offers and that our ambassadors provided you with exceptional service. We look forward to welcoming you back in the future. Be well, Karianne
    2 night trip in Jan 2013
    Missy
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "new years stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we love the hotel. the staff was welcoming and the rooms were big enough and the bathrooms were awesome!
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa We appreciate you taking a moment to share your experience with us. It is great to see that you celebrated the New Year with us and that you found your accommodations to be comfortable. We hope to see you at the Diplomat again soon. Be well, Karianne
    Other trip
    Jan 3, 2013
    Rey
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "nice hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel. It could use some additional activities for teens and families other than pool and beach, but overall a nice place to relax.
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa It is wonderful to hear that you enjoyed your retreat with us at the Diplomat. We are happy to hear that you and your family enjoyed relaxing by the pool and we hope to welcome you back to the Diplomat soon. Be well, Karianne
    Other trip
    Jan 3, 2013
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it.
    Genuine Hotels.com guest review
    Family trip
    Dec 28, 2012
    marc
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Great hotel for couples or families"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Even though it was the busiest time of year, the experience was wonderful from check in to check out. Room and beach are always great.
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa It is thrilling to learn that your stay with us was wonderful from check-in to check-out. Thank you for taking the time to share your feedback and we wish you and your family a Happy New Year. Be well, Karianne
    Other trip
    Dec 26, 2012
    Karenrunner
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "Christmas at the Westin"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel is wonderful but I didn't like the location. You need a car to go anywhere esp. to eat. The food in the hotel is so-so and expensive and there isn't anywhere to walk so you need to drive, but there are plenty of places within 3 miles. We had trouble with our sliding balcony door and complained and they gave us credits but never fixed the door. The […] location is the only reason I would probably not stay there again. Very family friendly. On Christmas morning they had a Santa in the lobby in front of the very large and decorated tree. Read more
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa Thank you for taking the time to share your experience with us. It is wonderful to hear that your overall stay with us was a memorable one. We are glad to hear that your family enjoyed some of the events we organized for families throughout the holiday. We are sorry to hear that you were not pleased with where our resort is located. Please be sure to stop by our Concierge Desk on your next visit and they will be happy to assist you with local area attractions. We hope to see you again soon. Be well, Karianne
    Other trip
    Dec 26, 2012
    CB
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "Romantic getaway"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    We went for just an overnight stay to get away from the kids. Hotel is beautiful. However check in took almost 40 minutes. The person who checked us in was not knowledgeable about hotel. We asked if their was hot tub. She didn't know. We asked what time pool bar closed. She wasn't sure. She just said around dusk. By the time we got to rooms to chg and […] get down to pool it was 5:05 and the pool restaurant was closed. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Pat
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Westin Diplomat"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel, very modern and spacious. We had a great time, staff was very friendly. Room service was prompt.
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa We are excited to see that you had a great stay with us. It is exciting to see that you enjoyed your stay and that our ambassadors were able to help make it even more special. We hope to see you at the Diplomat again soon. Warmest regards, Karianne
    Other trip
    Dec 25, 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "Needs Friendlier & A More Professional Staff"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      4.0
    We expected much more for the price we paid. It was great looking hotel from the exterior and our bell boy was most helpful and polite. However, we found hair in our shower and spots of mold around the edges. The ocean view balcony was filthy and had black grime covering all the chairs and railing. The last thing you want to do when you open your balcony […] for the first time is to have to clean it all yourself. We didn't enjoy any of the staff on the telephone express line, they had some of the most unprofessional tones and attitudes we have come across in our Westin Hotel stays. The valets were also unattentive and less than friendly. We visited in December and waiting ten plus minutes for your car in the cold was too long, they really need to invest in some inexpensive patio heaters for the guest while waiting. Again, The hotel is gorgeous and the rooms are very spacious, plus the food is delicious, however it's over priced compared to the quality of the staff and cleanliness of the room. Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    Joshua
    US

    The Westin Diplomat Resort and Spa - Hollywood
    1.0 / 5
    Poor
    "Beware of rooms assigned to another westin address"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Beware- Rooms can be assigned to a westin golf course location despite confirmation showing address of main hotel. This location is over a mile away from the main hotel and spa and beach, not near anything in walking distance and requires a shuttle that stops running at 9pm. No attempt to reconcile unhappy customer at check-in and after standing in […] line to register at main hotel I was shuttled away to check in at golf course site... despite the main hotel address on my confirmation! Read more
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    GREAT HOTEL, GREAT SERVICE WILL COME BACK
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    LUIS
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Must visit the Spa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is the third time I've stayed at this hotel and it's always a pleasure. The hotel is absolutely beautiful and away from the congestion of South Beach, yet only a 20 minute drive to hot spots South Beach or Las Olas in Ft. Lauderdale. The staff is extremely nice and welcome you with unbelievable hospitality from opening the door every time you enter […] the building, say hello when passing by an employee, and making you feel very special. The beach is very nice and the pool is outstanding. My wife and I went there for a weekend getaway primarily to enjoy the spa, an offsite property which has a huge building to enjoy the spa which contains a steam room, hot tub, relaxing pool, own lockers, and is truly an upscale spa which is free for all guests. You are treating like royalty when you enter - they even give you your own special robe and slippers. My wife and I ended up getting a couples massage which was decent, but they neglected to tell me about the additional fees associated with the massage. All in all, I ended up paying a lot more for the massages because I wasn't aware of the additional service charge, extra charge to be in the same room with my wife, not to mention the gratuity on top of it. I wish they would have been honest up front with everything. Otherwise, the trip was very special and I would recommend this hotel to everyone. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    Javed
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very Friendly stuff and nice amenities. Definitely would return
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa It is wonderful to learn that your stay with us was fantastic. We appreciate you sharing your feedback with us regarding our ambassadors. They love to learn that they took excellent care of you during your retreat. We hope to welcome you back to the Diplomat soon. Best wishes, Karianne
    Other trip
    Dec 10, 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    3.0 / 5
    Good
    "Westin Diplomat Review"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Overall the hotel was nice, but I didn't like the location, and I think the pricing for the meals and drinks were too high.
    Genuine Expedia guest review
    Response by The Westin Diplomat Resort and Spa We appreciate you taking the time to share your experience with us. We are happy to learn that you found the hotel to be relaxing; however, we are sorry to learn that you found some of our food options to be pricey. We thank you for this feedback and we would like to wish you and hope to see you again soon. Be well, Karianne
    Other trip
    Dec 10, 2012
    Trina
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent
    "Near Luxury Experience"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The physical property is excellent. The room, the restaurant, outdoor deck overlooking golf course (stayed at golf resort, not at the beach location). What is missing from this property are the finishing touches. The sign on hanger in room -"enjoy this robe" No robe in room. Requested, never delivered. Good restaurant adjacent to golf pro shop. Food […] good, service below par. Spacious room, poor TV. No in-room wifi. If the above had been better, would have rated it 5 stars. Regardless, a good value and glad we stayed. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    David
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I loved it!
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    Tanya
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I went for my honeymoon.... the place is beautiful, perfect location.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    D
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Awesome quick getaway weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I LOVED this hotel. I was just looking for a quick weekend getaway and as soon as I walked in the place, I was charmed. It even SMELLED good in the lobby (like aromatherapy). Everything about it was lovely.
    Genuine Expedia guest review
    Other trip
    Nov 23, 2012
    Babydoc
    US

    The Westin Diplomat Resort and Spa - Hollywood
    5.0 / 5
    Outstanding
    "Amazing!!!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We have been here for the past five years we visited florida and each time is just more amazing! They have a gorgeous veiw Right in front of the ocean and offer a vast space To enjoy outaide on the beach and on the premises. No other hotel compares! This year we stayed in the executive club room. The hotel does not really describe exactly what this […] package consists of. To clarify you will have access to their club located on the 33rd floor which has limited access to members only and inclusive is a free breakfast and snacks throughout the day! This was a great addition to our trip and was so helpful and comforting so we didn't need to leave the hotel early to go get breakfast. The staff here is just amazing they serve you with a smile on their face each time from the waiters to the valet to the hosts. I can't say enough about the amount of services this hotel provides to its customers! Highly recommend this hotel you wont regret it! Read more
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    A Traveller
    US
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