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Sheraton San Jose Hotel, San Jose - Silicon Valley

3.5 stars
1801 Barber LnMilpitasCA95035United States of America, ‏‎855-239-9480
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Pool
Great pool
Cleanliness
Clean
Service
Fantastic service
Comfort
Rather comfortable
316See all 316 Hotels.com reviews
From 304 reviewsTripAdvisor Traveller Rating

Sheraton San Jose Hotel, San Jose - Silicon Valley

Hotel Info: ‎866-539-8117‎

from $122
  • Suite
  • Suite
  • Traditional Room
  • Traditional Room
  • Room
  • Club Room, Business Lounge Access
  • Club Suite
  • Club Room
  • Club Suite, Business Lounge Access
  • Suite
  • Traditional Room
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton San Jose
  • Sheraton Milpitas
  • San Jose Sheraton
  • San Jose Sheraton Hotel
  • Sheraton Hotel San Jose
  • Sheraton San Jose
  • Sheraton San Jose Hotel
  • Sheraton San Jose Hotel Milpitas
  • Sheraton San Jose Milpitas
  • Milpitas Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 200.00

Optional extras

Microwaves are available for USD 10 per day

Refrigerators are available for USD 10 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 19.00 for adults and USD 19.00 for children (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Sheraton San Jose Hotel, San Jose - Silicon Valley’s small print

Also known as

  • Hotel Sheraton San Jose
  • Sheraton Milpitas
  • San Jose Sheraton
  • San Jose Sheraton Hotel
  • Sheraton Hotel San Jose
  • Sheraton San Jose
  • Sheraton San Jose Hotel
  • Sheraton San Jose Hotel Milpitas
  • Sheraton San Jose Milpitas
  • Milpitas Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 200.00

Optional extras

Microwaves are available for USD 10 per day

Refrigerators are available for USD 10 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 19.00 for adults and USD 19.00 for children (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 316 reviews

Sheraton San Jose Hotel, San Jose - Silicon Valley
Outstanding5.0 / 5
The shower head pressure was too strong but over all it was a good stay. i would recommend to a friend.
1 night romance trip
Sheraton San Jose Hotel, San Jose - Silicon Valley
Excellent4.0 / 5
Nice hotel just not very comfortable
Nice hotel. Loved the size of the suite, very spacious and great for a family of 5. The beds were not comfortable at all. Way too hard. The air conditioning was good but very loud every time it clicked on and it kept two of us up most of the night. Loved the pool area, very clean and the water was nice and warm. The kids loved swimming. The fountains are a nice touch.
1 night family trip
Sheraton San Jose Hotel, San Jose - Silicon Valley
Fair2.0 / 5
Sleepless
We couldn't sleep. We stayed in a cabana suite and anytime the people above us walked it would shake the window facing the parking lot. As we were trying to fall as asleep we would hear the window rattle over and over. We had to call front desk numerous times. They the said the could not comp us our sleepless night because we booked through hotels.com. The manager said we can call her in the future and she would help us out. If that's the case I will leave a stellar review next time. For now not great due to noise level.
1 night family trip
Sheraton San Jose Hotel, San Jose - Silicon Valley
Fair2.0 / 5
Not good.
There was a mistake with our reservation (type of beds in the room) and instead of figuring out how to resolve it, all the manager wanted to do was "refund without a penalty". We ended up taking the room with wrong beds and making work. Hotels.com refunded our charge as it was their mistake. Wiring in the room was a nest of extension cords with an outlet not functioning. Room was worn out. They charge for wifi. Not a good experience.
1 night family trip
Sheraton San Jose Hotel, San Jose - Silicon Valley
Outstanding5.0 / 5
Great place to stay!!
The staff was incredibly friendly, helpful and courteous . Great price and a very clean hotel .. Definetly will be staying here again!!
1 night family trip

See all reviews

Sheraton San Jose Hotel, San Jose - Silicon Valley

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