Filthy....Dirty ....Best Western better made a visitGenuine Hotels.com guest review
I was traveling with a group of teenagers and this hotel was near the Oracle Arena where we were attending WE Day in March. The hotel was gracious and patient with us. I felt safe knowing I was with a group of kids. They picked us up from the airport and shuttled us around to the Bart Station and back to the hotel for free. We were even checked in early […] too. I definitely recommend this place for that purpose. Breakfast was good too. There are nearby places to eat where you can walk to. I will definitely be back to stay here if I have to do any events at the Oracle event. Read moreGenuine Hotels.com guest review
"Saved from traffic!"
We stayed here to avoid the insane Monday morning traffic for a mid-morning departure from OAK. The grandsons loved the pool and the only thing that would have been better would be to have a suite with two queen beds but we made do. Breakfast was good and the walking proximity to Walmart and the strip restaurants was good. The neighborhood was a little […] shady but if you have numbers you'll be fine. All in all it was a good place and good decision. Read moreGenuine Hotels.com guest review
"Everything is great"
Had a good night sleepGenuine Hotels.com guest review
The front desk was especially helpful. Free shuttle to 4 local restaurants. The italian we had was yummy!Genuine Hotels.com guest review
"Not bad. Not great"
Was hit up by a bum looking for money as soon as we got out of car. Didn't have our reservation when we arrived although we had made it an hour before. No one on the staff has ever been trained to smile or greet guests. One of the lights in the room kept flashing like a strobe light. Toilet seat was loose. Too bad because with some management and training, […] this could really be a nice property. Overall ok for somewhere to stay before flying out. Read moreGenuine Expedia guest review
"Nice place as to be expected"
In general we had a very nice experience here. The staff is particularly pleasant. Not sure if that's Westin or just Hawaii. Our room was modest size bud nicely appointed clean and comfortable. house keeping was unobtrusive and thorough.Genuine Expedia guest review
Over all the staff, cleanliness, n hotel was good. Was a lil sketchy about rhe location but it was good. I would stay here again.Genuine Expedia guest review
"Hotel new Oakland Airport"
This a great hotel if you are needing to be close to the Oakland airport. Staff were very helpful over the phone and in person. Room was very clean and comfortable.Genuine Expedia guest review
Loved it! Would stay here again!!Genuine Hotels.com guest review
"The breakfast was delish...."
The hotel was nice. The kids really enjoyed the indoor pool and Jacuzzi. The room was clean . But the blankets we had were horrible. Are comforter wasn't so comfortable. It was a big wad of cotton. The night house keeper was rude and was so stingy with the towels. We swam in the afternoon and went back to swim after dinner. We asked the housekeeper […] for more towels. His reply was " I put 12 towels out and someone took it. I don't have anymore towels to give". Really?!Anyways, you get what you pay for. The best part of the stay aside from indoor pool was the hot intercontinental breakfast. Read moreGenuine Hotels.com guest review
"Quick Stay Okay...longer no way."
The location is close to the airport and for a quick overnight and breakfast not at all inconvenient. For more than that finding a location that might be safet to walk to restaurants, or other services, would be a better fit.Genuine Expedia guest review
Hotel was excellent. .service and breakfast was excellent. Just need a little security since location is not really that good although acceptable. .Genuine Hotels.com guest review
It was a very nice and clean facility the staff were very curtious and helpful.Genuine Expedia guest review
"Good choice for a short stay"
I stayed at the hotel for a 3-day business trip. Important factors for me in choosing a hotel are comfort, price, cleanliness, breakfast and wi-fi. This hotel had a shuttle from the airport, negating the need for a rental car for me, free breakfast, free wi-fi. The staff was consistently smiley and available. The room was very clean and large, the breakfast […] room was very clean and well stocked. Though I did not use it, the pool looked cleaned as well. Everything ran on time and without drama and at a very decent price. Overall, maybe not somewhere I'd spend a vacation, but it is a sure, no-frill bet. I will return. Read moreGenuine Hotels.com guest review
"Convenient access to food and air port"
Location worked well for our needs including shuttle serviceGenuine Expedia guest review
"Has an Elmer's next door."
Continental breakfast was very good. They had waffles, eggs, sausage, fruit, cereal, toast, bagels, etc. Everything you could want for breakfast.Genuine Hotels.com guest review
"Good location for the area!"
Easy to find and commute times are ideal to travel north or get back to Oakland internationalGenuine Hotels.com guest review
My only problem was finding the hotel. There were so many off streets with the same name. I should have called when I had trouble finding it. The hotel was great for my needs of staying one night & heading out the next day.Genuine Expedia guest review
Not far from In and OutGenuine Expedia guest review
"Nice, close to airport."
The free round trip airport shuttle was worth it's weight in gold. Fast and friendly service. I will definitely use this hotel again when flying from the Oakland Airport.Genuine Expedia guest review
"Good airport hote"
We arrived late and left early. The shuttle driver was great; only waited 10 minutes between placing the call and being picked up at the airport. The driver got us to the airport promptly in the morning too. Our flight arrived just before midnight on New Year's Eve, so it was too late to go to an airport store. We had hoped to pour a little airplane […] liquor botlle into some pop, and the front desk person offered to get some free pop out of the breakfast area. Not a big deal, but a very nice gesture. Our room was quiet and clean. Everything worked, the staff was great and the breakfast was good. Overall a good experience. I recommend this hotel if you have a layover in Oakland. Read moreGenuine Expedia guest review
Stayed with friends for NYE, went to an event at Oracle arena. The hotel was on a side street off Hegenberger, so although not the nicest area, was super convenient. I was pleasantly surprised about the actual hotel. The standard room (2 queen beds) was a little larger than other hotel rooms we've stayed in, and CLEAN. Very clean, from the lobby to […] the hallways and the actual hotel room. It was so nice to actually feel comfortable sleeping in a hotel room. My friends and I enjoyed our stay. Also loved the fact that they used their shuttles to drive to the BART station (across from Oracle) throughout the night, so we could pre-party and not have to worth about driving. Overall, if we were ever to need a hotel in the area for another event, we'd stay here. Read moreGenuine Hotels.com guest review
Kind of run down airport hotel. OK for sleeping, but not much moreGenuine Expedia guest review
"Hotel shuttle to and from the Oracle saved us $50"
Our teenagers had tickets to the warrior game. Instead of them driving to and from the game we stayed at this awesome hotel. Hotel shuttle delivered them to the gate and picked them up after the game. Great hotel service. Will definitely stay again because of the convenience to the games/concert.Genuine Hotels.com guest review
"Good value for a night next to OAK"
Nice hotel for the price, very conveniently located less than 10 min drive to OAK. Neighborhood is not great, not much within walking distance. Also when I was there the parking lot was completely full.Genuine Hotels.com guest review
"Oakland Airport Stay"
It was ok. Convenient. Small parking lot. A little off the beaten path. Friendly staff. Great room.Genuine Hotels.com guest review
"I still like it."
Second time we have stayed overnight before early AM flight from OAK. Still with excellent service, good breakfast, and comfortable rooms. Quick frequency airport shuttle. Industrial neighborhood not a "destination" but OK for driving in and outGenuine Hotels.com guest review
Nice place for an overnightGenuine Expedia guest review
This was a quick overnight stay...just enough time to sleep and then get back on the plane early the next day. The room was very comfortable and clean. The staff was very friendly and helpful. It was conveniently located near the airport. However, the complimentary breakfast offered only very sweet items or those containing dairy products and I am […] allergic to dairy. Unfortunately there was almost nothing I could eat. Read moreGenuine Expedia guest review
Very comfortable and convenientGenuine Hotels.com guest review
"Great location, large rooms"
We booked a hotel room so that we would be close to the airport when we had to be there at 5 am. It was a nice, large room with a big TV. One of the lamp switches was broken, which was tacky, but not a big deal we enjoyed the pool, but were disappointed that breakfast didn't start until 6. Nonetheless, before we took off on the free shuttle, the driver […] offered everyone an apple or banana and there was coffee in the lobby. Read moreGenuine Hotels.com guest review
"good value for money"
We stayed here for four nights over the Thanksgiving holiday. We had a suite and a full breakfast for little more than we had previously paid at the nearby motel which advertises "the lowest price of any national chain". Our suite at Best Western Plus was much roomier and much quieter. Add to that the fact that we did not have to drive to get breakfast, […] and it was well worth the additional $15-20 per night for the two of us. This is our new first choice place to stay in Oakland. Read moreGenuine Expedia guest review
"We'll Return To Industrial Area Oasis"
Me and my small family stayed at this hotel for just one night to accommodate our short visit with friends. Our decision to stay at Best Western Plus Airport Inn & Suites was guided by comments we read on the Hotels.com website, about the quality of the hotel accommodations and service contrasting with the industrial area location. We found such comments […] to be accurate, and found that as a hotel choice, our priority on good, clean hotel accommodations and good service at a good price given the Bay Area location was well satisfied. Read moreGenuine Hotels.com guest review
The room, as expected, was fine. The shuttle service was excellent. And the breakfast (included in the price of the room) was much better than I assumed it would be.Genuine Expedia guest review
Hotel shuttle service was excellent! Took us wherever we wanted to go, and to the Oakland Raiders game and back. Staff was amazing!Genuine Hotels.com guest review
"Great one night stay! Plenty safe!"
Stayed here before going into San Francisco for the day with a girl friend. With it just being two girls, I was very concerned about safety. Yes, it is in kind of a weird area surrounded by industrial buildings. though I did take all my valuables out of my car, I felt plenty safe! Staff was very helpful and room was nice, spacious, and clean. The king […] bed we had was sooo comfortable! Breakfast was very acceptable. Crowded, but I just got food and went back to my room. If you have the option to stay on a floor besides the first floor, you might have less noise from people coming in but even on the first floor it wasn't too bad. Very good hotel and I would recommend it to anyone! Read moreGenuine Hotels.com guest review
This hotel was fantastic...it was a last minute arrangement. Staff was very friendly & courteous. The breakfast was great. Beds were very comfortable & I will be back for another getaway very soon.Genuine Hotels.com guest review
"Decent for what it is"
It's near the airport, that's nice. Breakfast was as expected, room was clean. Not a place to take a leisurely walk at night, or probably day either. Would stay again if necessary.Genuine Hotels.com guest review
Good service, comfortable hotel.Genuine Hotels.com guest review
My sheet was dirty and after calling for a new one, nobody ever responded to fix problem. The hotel alarm clock woke me up at 5:30 when I never set it.Genuine Hotels.com guest review
Took forever to get thru to the Hotel to get picked up at the airport. Once there the staff was friendly and helpful. My room was fine and comfortable and QUIET! Great breakfastGenuine Expedia guest review
clean, friendly atmosphere, with a great breakfast in the morning.Genuine Expedia guest review
"comfortable, clean and quiet"
nice, breakfast was better than i expected. Although not in a great areaGenuine Hotels.com guest review
I was very impressed with the helpful hotel staff and the shuttle to and from our destinations. They made it easy to enjoy our concert and get to and from our room. That said I would caution you not to use the Dine Inn service they allow to be advertised in their rooms. The food took forever to get there and when we called to inquire about the delivery […] delay the person on the phone hung up on us. The food was cold, freezer burned, and missing the water we ordered.. and we had to "trust" that they would refund that. Love the hotel.. skip the Dine Inn! Read moreGenuine Hotels.com guest review
"Thought we could leave car and take shuttle"
$149 a nite and no park and fly like we thought is waaaay too much for this placeGenuine Expedia guest review
"Very nice hotel"
My husband and I stayed at this hotel because we were attending a concert at the Oracle Arena. Everything was clean, the room was spacious (King-sized bed, sofa, desk, etc), and they offer complimentary full breakfast. As always with Best Western hotels, this was a great experience.Genuine Hotels.com guest review
"Best Western Oakland"
Our stay was great. The front desk staff was VERY helpful and accomodating. They do need to have a larger area for people to have breakfast in. Maybe a few tables in the guest reception area would help. I breakfast room was quite crowded every morning we were there. Our room was comfortable, large and we appreciated having a refridgerator and microwave […] in the room. Read moreGenuine Hotels.com guest review
"Only stayed one night"
The hotel is dated and in a horrible location. I don't have anything more to say.Genuine Expedia guest review
"Close to airport"
Front desk was very helpful.Genuine Hotels.com guest review
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