Holiday Inn Express Hotel & Suites San Pablo - Richmond Area - San Pablo

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Genuine Hotels.com guest review

Very comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Renovated hotel.Rooms nicely decorated.Close to Casino and food.Easy freeway access. Will definitely return.

Genuine Hotels.com guest review

Great Breakfast & attractive lobby. Great stay. Casino near buy & front desk helpful. Shopping nearby.

Genuine Hotels.com guest review

Great place, alright neighborhood. Kinda ghetto.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was nice and clean. Also close to the train

Genuine Hotels.com guest review

It was ok they were a little rude

Genuine Hotels.com guest review

When i arrived at the hotel someone else had been booked in my room. it was extremely late and i had been traveling the entire day. I had to wait at least 30 minutes before my family and i were able to get into a room. The guest before me received some item for the inconvenience. I on the other hand received nothing. . . I was not pleased with my stay […] here and do not plan on returning. Read more

Genuine Expedia guest review

We were told to cancel our reservations at this location due to high crime in the area. We had booked it as a non-refundable so had no alternative. We were pleasantly pleased with our experience. The location was not threatening at all. Would definitely return. As others commented, there were a few experiences with the front desk that weren't as friendly […] as others. Most specifically the late night/early morning staff were a bit rude and less helpful than the day staff. Read more

Genuine Hotels.com guest review

Our stay was very comfortable and relaxing. The buffet breakfast really hit the spot.

Genuine Expedia guest review

It was an excellent experience, very clean, room felt roomy and bright. I definitely recommend the Holiday Inn at Richmond to everyone. Staff very friendly and helpful.

Genuine Hotels.com guest review

The hotel was very nice and a good value for the price. The breakfast that came with the room was very good, much better than the typical included breakfast, including cream beef on toast or bisket. We were visiting a daughter who had recently relocated nearby. We will stay at this hotel again when we return for another visit. We won't even look el […] sewhere. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very pleased with the hotel good service and very nice breakfast daily. Comfortable and clean.

Genuine Hotels.com guest review

It was nice and everything was very good except water frashing noise from the upstairs or next door.

Genuine Hotels.com guest review

Hotel was right of freeway in a nice area. service was great, nice friendly and helpful group. can't say enough everything was great. very happy with the staff.

Genuine Hotels.com guest review

I booked a suite and when I got there, none were available. I even went so far as to called the hotel directly after I booked the room to confirm that I had requested and paid for a suite. They told me that I wanted a King bed and I got one. They were not willing to do anything for me, other than to say sorry, and not even in a sincere manner.

Genuine Expedia guest review

This was a great hotel! Although I only stayed for one night the service was great and the rooms were clean. I would definety recommend people to stay here. There's even breakfast from 6 to 10am.

Genuine Hotels.com guest review

The front desk service, left a lot ot be desired. The person was rude and unhelpful and refused to provide even basic assistance when requested. This is the first time I have had such an experience at a Holiday Inn and I was very disappointed.

Genuine Hotels.com guest review

It fulfilled it's purpose

Genuine Hotels.com guest review

Breakfast was excellent and the staff were great

Genuine Hotels.com guest review

Clean, friendly, adequate free breakfast

Genuine Hotels.com guest review

When you select MSNBC and get Fox News, you suspect someone's playing a joke on you. The whole channel line-up was a mess. Other than that the rooms were spacious, clean and very good value.

Genuine Hotels.com guest review

Easy access to both Napa and SF. Very clean and well run!

Genuine Hotels.com guest review

The lady in the front desk was so rud. will never stay at any holiday inn express

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was truly a GREAT experience!!! Will stay there again! The room was nice size and the bed was very wonderful!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Iwas disappointed from the time we checked in until we left. The man that was working the desk when we arrived was very rude and not helpful.We had expected to use the workout facility but one of the two treadmills was broken. The shower in our handicap room (which we did not request) was broken and water poured out everywhere in the room. Breakfast […] was OK but nothing memorable.I did complain to the day manager about our initial experience with the night manager and she said she would handle it. I don't think I will stay at that hotel again. There are too many nicer hotels in the area for the same price or less. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was friendly, helpful, courteous. The breakfast was good, the variety was excellent, plenty available. Room was extremely comfortable, clean and quiet, even though it was near the Freeway. Plenty of dining options within walking distance. Liquor Store and Dollar Tree conveniently located for necessities and snacks. We stayed four nights and […] enjoyed the stay very much. Will stay here again if back in the area. Did not have any problem with the location. Read more

Genuine Hotels.com guest review

Great room with good lighting, good design. Very convenient breakfast self service arrangement. Helpful and friendly staff answered all our questions.

Genuine Expedia guest review

i really like the Holiday Inn Express .and the one in ichmond .The people that work there go out of there way to make sure that your stay is the best I loved it

Genuine Hotels.com guest review

excellent.. i would come back and recommend this hotel to my friends

Genuine Hotels.com guest review

Great Breakfast, clean room, friendly staff

Genuine Hotels.com guest review

Front counter service- The worst I ever had at a HIE! Counter staff were indifferent and oblivious to their customers. Tried to reach Front desk from my room on 4 occasions to leave a wake up call. The phone rang and was never answered. Breakfast- HIE charged me an additional $24 for the room w/breakfast. No waffle machine. Pancake machine had a sign […] stuck to it- Out of order. Stayed three nights, it was never fixed by time I left. Eggs were cold, disgusting, tasted worse than when I was in the Army!! Location-the worst ever! Tucked behind a Jack in the Box behind a strip mall that was 30% vacant. DO NOT take your kids here! Hotel is surrounded on one side by a freeway and creepy neighborhoods and garbage bins on the other. Hotels.com showed the hotel closer to my needs, but was over 25 miles away!! Will book elsewhere next time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My room was very clean an every thing worked as it should.

Genuine Expedia guest review

Nice staff. Well maintained property. Decent breakfast. Very accessible location adjacent I80, with big billboard visible from I80 which makes it easy to find, despite being behind a shopping center. Some fast food restaurants in the shopping center and across the street. Overall, a good value.

Genuine Hotels.com guest review

Once we figured out it was behind the shopping center and got past the less than enthusiastic front desk clerk, the stay was great. Breakfast was good (bummed about the pancake maker not working), room was extremely nice and the location was convenient. Would definitely stay here again.

Genuine Hotels.com guest review

This is the second time I've used this hotel for an extended stay. The rooms are clean and comfortable and contain everything you need. Staff is friendly. Breakfast is really good! Lots of choices. I use the fitness room each morning and everything worked this time (last time the TV didn't work for part of my stay). This hotel is not situated in the […] best part of town but it is very convenient and close to the freeway behind a small shopping center. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very friendly hotel staff. Room and the building were in great clean condition. They are doing a lot of updates on the building. The neighborhood was a little shaky, but we never felt unsafe. I don't know if I would walk around outside alone, but had no issues. Would stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the only bad part was the breakfast was too much like cafeteria food, nothing fresh going on there. The sauna was decent.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The area is tucked away behind a shopping center but very easy to get to on and off the freeway and ideal for someone visiting Napa for the weekend such as we were.

Genuine Hotels.com guest review