"Inpromtu night getaway"
We were pleasantly surprised!! Rooms were in pretty good condition. Food was good and the front desk was very nice, as well as very pleased that parking was underground. We will use this hotel again in the future.Genuine Hotels.com guest review
Good HotelGenuine Hotels.com guest review
My Family is easy travelers, we don't need fancy hotels. Comfort Suites was a good deal for us to stay for two nights on a May trip. Room is big and roomy enough for 4 of us, two queen beds and a sofa, a desk and chair. I knew it comes with mini fridge and microwave, but surprised to see a little sink in room too. Clean room, furniture showed wear […] and tear, no biggies. Bathtub slip resistant stickers need replacing. There is not enough room to hang our towel in the bathroom (we want to reuse them for both days to save water!!!) The bed is too soft for me, but dad liked it . Free Parking: it's not that tight, I have a 4Runner and could park without extra effort (and I suck at parking). I did not see a security camera inside the parking, wish they have one, tho we did not feel unsafe. Trolley station outside of the hotel. Also very close to 101/880 freeway entrance/exit. Free breakfast: Regular breakfast choices: pastries, bread/toast, cereal; scrambled eggs, sausage links, hash brown, make-your-own-waffle; hard boiled eggs and small yoplait yogurt, etc. All sorts of condiments: Jam, syrups, butter, ketchup, etc. Along with attentive staff at breakfast hours. Nothing fancy, but works. Overall a good place for family to stay. Read moreGenuine Hotels.com guest review
"Close to downtown"
AC was confusing to operate and was extremely hot the first night. Breakfast bar was OK, nothing spectacular. Be careful parking in the underground parking facility, small spaces with large pillars.Genuine Hotels.com guest review
Fine. It suited our purposeGenuine Hotels.com guest review
"we had agreat stay"
Couldn't have been happier with our stay. Thank you. The waffles homemade just like home .Genuine Hotels.com guest review
"Good for the $"
Quiet, clean, friendly, close to airport. Good value for the $.Genuine Hotels.com guest review
"nice hotel but terrible location"
Didn't feel safe at all here...after sundown there are homeless people sitting right in front of the entrance and immediately surrounding the hotel. One bum actually followed me into the lobby through the garage. They need to add security at night. Didn't give a heads up that you need to call in order to get a shuttle from the airport. Waited for 30 […] min before finally getting a ride to hotel. Read moreGenuine Hotels.com guest review
"Friendly helpful staff"
We were just one overnight before our flight--The gentleman at the reception desk was vey friendly and helpful. The room was quiet, and the bed was extremely comfortable. The Shower was a bit troublesome in that the drain backed up, and the water was luke warm. All in all I would stay there again.Genuine Expedia guest review
"Stayed for one night - great customer service"
We just needed a place to crash during a 9 hour overnight layover, and I'm so glad I didn't pay more for a name brand hotel. This place was great, good service, comfy and clean room, great airport shuttle service.Genuine Expedia guest review
Hotel is nice, breakfast is good, (get your room on the 2nd floor if possible, that's where the breakfast and the work out room is. The parking garage is a bit tight for parking a large car or van. The area is a bit questionable as far as some of the area people, just watch your back as with anywhere in this environment.Genuine Expedia guest review
"Overnight stay before flight"
This is our 3rd time to stay here before or during our travels. Motel is fine but during the weekend they have to hire a taxi to shuttle you to and from airport which is not as timely or convenient. Breakfast is no better or no worse than all the others. Will stay here again. Denny's is right next door if you need a meal.Genuine Hotels.com guest review
My family enjoyed the stay at Comfort Suite nice safe and clean. Breakfast in the morning was niceGenuine Hotels.com guest review
The hookers took away from the quality of the hotel ;)Genuine Hotels.com guest review
"Convenient for airport"
Good value. Hotel staff helpful. Would stay againGenuine Hotels.com guest review
Hotel is ok. Limited parking area. Room can be clean better!! Many food places near byGenuine Expedia guest review
"good place, inexpensive"
Overall stay was good. We were there for an NCVA tournament, so the commute to the convention center wasn't difficult at all. Neighborhood leaves a lot to be desired and the parking is very tight. If you have a full size SUV, like we do, you have to hope you get there before anyone else. The hotel room was comfortable and the breakfast is fantastic […] ! Read moreGenuine Hotels.com guest review
"Close to the Airport"
I was very disappointed with this hotel. I booked it because I read the positive reviews. The hotel was shabby. Everything was worn and torn. I asked for a different room after I discovered a lot of hairs on the bed. The room also smelled bad. The second room was a little cleaner, but still shabby. The bedside lamp did not work, holes in the sheets, […] dirty matress and the room smelled like old cigarette smoke. The staff was friendly but this hotel was absolutely not worth th money. Read moreGenuine Hotels.com guest review
"Great for price!"
Great place. Had a nice stay. The neighborhood surrounding looked a little sketchy but it was alright. The parking was a bit confusing. There is a Dennys in the parking lot which was perfect for me and my friends. Bed was comfy. Pillows amazing!Genuine Hotels.com guest review
"Very nice hotel, Great breakfast!"
Stay for 3 days for Cheerleading competion. Only 10 minute drive to convention center. Our room was clean and quiet. The comp breakfast was Great! The staff was very friendly. Caroline at the front desk was very helpful.Genuine Expedia guest review
Room clean, friendly staff and a great continental breakfast we has a great experienceGenuine Expedia guest review
The staff were extremely helpful and pleasant. Our requests were promptly attended to. The included breakfast was a delightful surprise including scrambled eggs and sausage or bacon. The light rail into town was right outside the door.Genuine Hotels.com guest review
"Comfortable and quiet and clean- GREAT BREAKFAST-"
The staff I interacted with were all very nice and professional. The breakfast was great! My room was clean and quiet. Thank you for the hospitality!Genuine Hotels.com guest review
"Great Place to Stay!"
We had an event at the SAP Center. Our hotel was close and the driving directions were easy. The room was comfortable. The breakfast had many great selections, hot or cold choices.Genuine Expedia guest review
"San Jose to Kauai"
Great location to airport and some local restaurants. Friendly helpful staff, complimentary shuttle/taxi service great, good breakfast in the morning.Genuine Hotels.com guest review
"OK for airport layover"
Called the hotel from baggage claim, they said they have taxi pick me up and pay for. Took a couple minutes to find the location to meet the cab, it wasn't the normal cab stand. Room was OK, A/C heater unit was noisy. Next door to Denny's.Genuine Expedia guest review
"Much Better Than I Expected of This Hotel Chain"
I must admit, I was pleasantly surprised at the service and comfort of this place. it was close to the airport, had a quick and courteous airport shuttle service, and was right next door to Denny's! LOL Hey, I arrived hungry, so that was a godsend. Oh, and the comp breakfast the next morning was yummy!Genuine Hotels.com guest review
"Great location, great price, great service."
The staffs, and the services is wonderful. The breakfast is great, variety of foods.Genuine Hotels.com guest review
"Nice, clean hotel"
Hotel is in good shape, especially for the neighborhood. Room was oversized and comfortable. Beds were OK, not great. Overall, it was clean, quiet and comfortable for a good price very near the airport.Genuine Hotels.com guest review
Enjoyable.Genuine Hotels.com guest review
Reasonably close to airport. Pickup shuttle appears to be good..Morning shuttle to airport only runs hourly making it necessary to arrive at airport much earlier than otherwise required. Plumbing fixtures are dated and do not operate easily. The desk clerk that checked us in at midnight understood my frustration with the hourly shuttle in the morning […] since I was only going to get 4 hours sleep. She tried to compensate by providing a complimentary breakfast in a bag as we departed at 5:00 AM. WE did not look at the contents and unfortunately, the small bottle of water she included was confiscated by TSA as we passed through security. Read moreGenuine Expedia guest review
"Great location, near airport"
The hotel is conveiniently located within a mile of the San Jose airport. A shuttle service is available and it was available when we arrived, so we didn't even have to wait. The shuttle took us to the car rental location the next morning, which we really appreciated.Genuine Expedia guest review
"Convenient for overnight while traveling."
Very clean, good service and moderately priced for an overnight stay while traveling.Genuine Hotels.com guest review
"EZ access to airport & parking"
Nice comfortable place to stay with convenient access to airport, parking and grinds.Genuine Expedia guest review
"Very spacious room."
The staff was very good. We really liked the van driver. He was very friendly and handled our bags fast and well. He is also an excellent driver. The hotel clerk was very friendly and professional and tended to all our needs. The room was much more spacious than what we are used to--there was even a "hide-a-bed" in the room, which doubled as a couch. […] I also liked that coffee and fruit was available all day. The breakfast was adequate and there was definitely enough food. We would stay there again. Also, the hotel is very close to the airport. Read moreGenuine Expedia guest review
"Nice hotel close to the airport."
Very punctual in picking up at airport and taking back for a very early flight. Great staff.Genuine Expedia guest review
"Very clean and convient"
Simplistic moderate that's very clean as well as conviently close to SJC. Free shuttle was on time. This was our 2nd stay using this prosperity.Genuine Hotels.com guest review
This is an older facilitiy and it looks like it. They do make an effort to keep it fairly clean. Airport shuttle service was convenient and timely. Don't think I would stay there again, however.Genuine Hotels.com guest review
"Place to sleep and grab a breakfast"
Room clean, but worn and outdated. Covered parking/garage which is good. Hotel next door had night security. Breakfast was a little better than average. The hotel worked at a very reasonable price. No issues.Genuine Expedia guest review
We were very pleased with the hotel. We will stay there again.Genuine Hotels.com guest review
We arrived at the hotel at 1am. The woman at the desk did try to locate a pizza place still open for us, none were. We ended up at the 24hr Denny's right next door and it was fine. The room was looking newly decorated and had microwave, good size refridgerator and sink. Slept later than the breakfast service. I have a feeling it was probable good t […] oo. Read moreGenuine Expedia guest review
"Nice hotel, not so nice area"
Quick trip to San Jose for son's college orientation. Just looked for an economical, practical hotel choice on Expedia and found this one. Nice size room, clean and comfortable. The area of San Jose (N. 1st Street), however, is a little sketchy with wandering homeless particularly at night.Genuine Expedia guest review
"Nothing Like the Pictures!"
When I drove by I said to myself "THAT can't be it!" But, it was. I went in and asked to look at the room first and did not stay.... I appreciated the staff letting me look at the room first and the location is good if you need to stay by the airport, but it just wasn't clean enough for me. The pictures shown must be 30 years old because the furniture […] is about 30 years old. Read moreGenuine Hotels.com guest review
Friendly staff. Great value for the money. Will definitely choose this hotel again if im gonna come back in the area.Genuine Hotels.com guest review
"Catching a Flight"
The Hotel was clean and close to the airport, exactly what we needed.Genuine Hotels.com guest review
"Good choice near airport"
Staff are friendly and professional. Bed comfortably firm, rooms clean. Needs some updating with blankets and window treatments. Great breakfast, laundry facility. Very good valueGenuine Expedia guest review
"Better than expected once inside my room"
Exterior and entrance made me wonder if I had been led astray, but actual room was quite nice and updated. Breakfast was pretty typical and decent enough. Had trouble with taxi not showing up when requested, and even though it wasn't the front desk person's fault, she was apologetic and called me a new one immediately.Genuine Hotels.com guest review
"Convenient, Clean, and good breakfast"
Very well maintained rooms, best breakfast we've had in a while at a hotel. It is very close to the airport so very convenient; the neighborhood seemed a bit edgy, but we didn't have any problems. Our room was very quiet even though the BART train tracks are right in front of the hotel, so again, no problems at all. Pleasant stay overnight, we'd stay […] there again. Read moreGenuine Hotels.com guest review
"Close to SJC airport and downtown"
Location and service were excellent. Hotel rooms and common areas are older but clean. No pool so families with kids might be disappointed.Genuine Hotels.com guest review
We stayed in a suite it was very relaxing for my family and I.Genuine Expedia guest review
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