beautiful, well-maintained resort with a surprising amount to do in the area, both on hotel grounds and nearby.Genuine Hotels.com guest review
"One night stay"
This was a reconnaissance stay. The resort is very pretty and there is a lot of space to explore. I thought the pricing was very aggressive compared to other similar resorts given that the occupancy was low when we came and that the margin on food is very high.Genuine Hotels.com guest review
"Dated and not up to par"
07/13/14 ben5104655 Fort Myers, Florida
Took 3 rooms to get it right first smelled of smoke and the view of workers on roof directly out of window. Second all the materials of remodeling and third had been refurbished .two golf courses mystic was championship condition. And Lynks needs to be totally reworked range had little turf no water to clean clubs and balls should have been replaced 2 years ago. Mystic driving range was not much better and no staff on the range. I would expect since it has a Nike school they would be better then a D level facility. If you are to be a golf destination they need to step it up. The food was very good however the prices $34 for two small pieces of chicken with mashed potatoes and no salad as an example will keep me from returning and I am sure the rest of our group if 28 will not return. A professional management company could fix the problems
07/12/14 robert m Pittsburgh, Pennsylvania
We had a great time at Nemacolin enjoying the spa and pools. The service was friendly and helpful. Although, we thought the room was small at the Lodge, we did receive a complimentary good bottle of red wine, to help celebrate our anniversary. We would recommend Aqueous which was a dining pleasure, from the experienced server, Maranda, to the delicious meals and drinks.
"Losing its luster"
07/12/14 Scott Z Delhi, India
The Nemacolin is what appears to have once been a remarkably beautiful large country resort destination. Unfortunately, it is aging quickly. Although I saw construction crews throughout the resort, many of the "fixings" (soap dispensers in bath rooms, chairs in restaurants, etc) seemed from a different generation. It seemed to struggle with identity crisis too, with a Starbucks awkwardly pasted into the trinket shop and the "ice cream parlor" and kids area decore struggling to look in any way authentic. Could you have a good experience here? Absolutely. But keep expectations in check even as you write a large one for the privilege.
"Falling Rock Very nice but resort is over priced"
07/10/14 griffina15317 Pittsburgh
I will start with the positives. We stayed at Falling Rock it is a very nice property and in my opinion the best and only hotel we would stay at on property. The people and service we excellent. The butler service was a nice extra and my wife and daughters took advantage of the Custom bubble baths each night. They did an outstanding job with this. Also get the milk and cookies very good. The rooms are large with upscale furnishings and the beds were very comfortable they even offer a custom pillow selection to suit your preference. The bathrooms are big and luxurious with huge tub and separate shower. The pool area and lobby have a great decor of stacked stone with a southwestern feel, the atmosphere is great fit for the mountains. Our meal at Aqueous was exceptional and again great service by all. Breakfast at Falling Rock offers a continental breakfast with the option of including a more traditional menu item for an additional charge. The pool and hot tub at falling rock is very nice and since it is limited to that Properties guests it is not crowded. Nice casual dining option poolside. The other properties, Lodge and chateau seemed dated maybe the renovation which is ongoing will improve the feel and look of the lodge. The Chateau was just not our style we did take the time to look at one of the rooms thanks again to the great associates on the property and they are also very nice with similar large baths just overall feel of Chateau was not our style. We did not golf but the course looked great and Falling Rock is the place to stay if golfing. My wife and daughters chose to have facials at the woodlands spa all loved this. The spa it self is a serene space with perfect feel for experience. This was probably their favorite extra on the stay. No need for you car once you arrive as the shuttle service was excellent. They were also fun Louise and Helen were are favorite drivers providing a party atmosphere and getting everyone smiling during the trip. Again the associates at the resort are great everyone we spoke with was courteous, happy and helpful. The butlers were attentive but not intrusive. Activities area had many options the prices are steep. Rope course was a good challenge along with the climbing wall. Had we stayed longer we would have liked to do some bike riding. This would be awesome in the fall season. Of course golf is the primary reason to go here in my opinion but we did not play during this stay. Biggest complaint was that the shops closed at 6:00 so opportunities to go shopping were limited. Most of the day we were poolside or doing other activities and we expected to be able shop after dinner. The ice cream parlor was the only area open after 6:00 and we did enjoy a dessert here. It has a old fashion malt shop decor which was fun. They also offer pizza here if you are not looking for the more gourmet meals offered at the main restaurants. The reviews make this sound like a five star resort while the service and people are five star the overall resort is lacking and the prices of everything are too high for what is offered. The mini golf was a disappointment. For such a big golf resort we expected more. It was below average and certainly not up to par with some of the nicer mini golf courses we have played. It needs updated as does much of the property. The animals while a novelty left us in the end feeling sad for the conditions they live in. We live in Western Pa and while it is only an hour and a half away I doubt we will frequent here much. Good for short romantic weekend or golf weekend but as far as a week long family vacation i think you will find your family bored and your pockets empty. If you enjoy the outdoors make sure to take a day trip to Ohiopyle park a short drive away. Some beautiful hiking available as well as white water rafting. Cucumber falls is a must see, beautiful area.
"Falling Rock room an expensive vacation"
07/09/14 mrsgeegs Philadelphia
We have stayed at Nemacolin before - the last time we stayed in the slightly dated but perfectly comfortable townhouses. This time we sprang for Falling Rock. The welcome was fantastic, the valet was very welcoming and the receptionist/butler was kind enough to offer champagne. Our floor butler brought up our luggage and that was the last we saw of him until we ordered room service later in our stay. The room was absolutely spectacular, the bathroom luxuriously appointed. The infinity pool was amazing, heated when the weather was cool. Poolside service was top notch, and the food served was very, very good. One of the butlers phoned a week ahead of time to offer any assistance, and they were very helpful when I booked spa and shooting activities ahead of time. Every employee we encountered at the resort, from the pro shops to the spa attendants to the shuttle bus operators were extremely courteous and professional. Complaints? For $700+ per night, the food in the mini bar cost extra, and breakfast was not included? The butler service was minimally helpful during our stay, they did schedule one activity for us and later canceled it for us, but we had to handle golf reservations ourselves. We were not given an up to date activity brochure, so had no idea of special activities going on during our stay - seems we missed out on fireworks, we did not know they were going on. Poolside, we witnessed other guests being greeted by their butler and asked if they needed anything, our butler(s) never once approached or even seemed to recognize us. I know this may seem minor, but when you are shelling out this kind of money, you hope to have no complaints at all.
"Weekend get away"
07/08/14 Gwen H Hollidaysburg
Nemacolin is a very elegant resort. The grounds and well-kept and there are a lot of interesting things to do. We came just for a weekend stay and had a King room on the 3rd floor. It was on the back side of the Chateau and overlooked a beautiful patio. Everyone is always so helpful and friendly. I would recommend this as a getaway or vacation spot for anyone!
"What a great visit"
07/08/14 Malcolm M
Susan and I just spent 3 wonderful days at Nemacolin for the 4th weekend. My first trip and a return for Susan. Without a doubt, a very well run place. We had a great couples massage at the Spa, had a great round of golf and a spectacular dinner at Lautrec. I was really impressed by the friendliness of the staff who repeatedly went out of their way to make things special for us. Our room was clean and a good sized suite. The bathroom was a good size and comfortable for the two of us. The decor was rich looking and had recently been made over with new furnishings...very nice. We are thinking of returning with friends to make it a couples weekend with golf, spa treatments and fine dining
"July 4th relaxing visit"
07/07/14 JonathanN231 Fairmont, West Virginia
We chose Nemacolin as the perfect place to spend July 4th. We enjoyed massages at the spa that were very relaxing. We had dinner at their 5 star restaurant Latrec. Each course was delicious. Fireworks later that evening were impressive and no one had a bad view. The room was a king suite in the Chateau and was large and comfortable. We have been at Nemacolin before and have always enjoyed the staffs friendliness and attention to service. Its a great place to take time away from the kids and relax.
"Excellent Holiday Stay"
07/07/14 BuckeyeFamily96 Cleveland, Ohio
This 4th of July Weekend was my family's 6th annual visit to Nemacolin and each visit has been wonderful. Nemacolin offers the entire family (ages 75-3) a variety of options for entertainment, activities, dining and, most importantly time together. Here are some highlights: Entertainment: Fourth of July festival and fireworks were just right. Not too much, not too little. The kids festival offered crafts (design your own patriotic necklaces and visors), games (ring toss etc.) for the younger kids, "bounce" attractions for the younger kids through tweens and snacks (popcorn, sno-cones) for all. The fireworks were a nice @15 minute show, visible from the festival area as well as from the airstrip (opened up for viewing) behind the main hotels. There was a comedy show, family friendly, a DJ at the pool that hosted a splash contest and a watermelon eating contest, and musical entertainment at several of the restaurants during meal times. Activities. This is where Nemacolin shines. My youngest loved the animal nursery tour and "Safari" tours (where she got to feed the tigers, a hyena and several other animals, including "Prince of Nemacolin" a white lion who was just born just before one of our first trips and she has always considered "her lion") and the kids camp during dinners. My tween and teen both loved the Adventure Center where they took advantage of the climbing walls, zip line and ropes course. The ladies loved the spa (and younger ladies, the kids spa). Three generations of boys enjoyed a fly fishing lesson on one of the main ponds. Excellent (patient) instruction and a few nice fish. (Here is an example of great service. The Shooting Academy staff apologized that the recent dry spell had rendered local stream fishing conditions unworthy of a guided 1/2 day trip to the stream and offered us this opportunity as a better alternative for an appropriate price). (More about the excellent staff at this facility below). The tween and teen also enjoyed a 1 hour plus archery/air rifle lesson at the Shooting Academy. All of the kids loved the pool, mini golf, watching the lions, tigers and bears and bowling. The adults did enjoy a few trips to the casino. Dining. As always, very good to excellent. Detailed reviews of the restaurants will be posted, but the highlights were: Breakfast at Autumn, Sunday Brunch at Lautrec, 4th of July Buffet at the Caddyshack and Dinner at Aqueous. Rooms. Our group stays in a variety of rooms. My family loves staying in the Links condos. Big enough for all 5 of us (2.5 bathrooms is great) and offering a kitchen to store drinks/snacks, these condos also offer views of the ponds and animal enclosures. While the major appliances and some of the décor are worn or somewhat dated, the condos are very clean and comfortable. While this location is remote from the main hotel and restaurants, the resort offers shuttle service throughout the property (including the off-site Shooting Academy), however, over the years, we have occasionally been left waiting longer than we would have liked for the shuttle. We now generally take our car in from the condo to activities or meals. There is ample parking at the Shooting Academy, at the Adventure Center/Mini-Golf Caddy Shack area and at the Casino and golf venues. If we are going into the Chateau/Lodge/Pool area we park with the valet at the Chateau (the Valet and bell staff are a wonderful group of gentlemen that make sure your comings and goings for activities and meals go smoothly) or in the parking garage across from the Chateau (for spa visits/trips to the pool). General. Take time to admire the art throughout the resort. A "full sized" piece of the Berlin wall, Tiffany Lamps and Remington sculptures in the lounges, extensive collections of paintings and sculptures, the Auto collection etc. There are guided tours available, but self-guided is also fun. One of the "landmark" pieces, a large crystal ball just outside of and around the corner from the Autumn Restaurant was broken by someone during our stay, it won't be the same walking to breakfast without it there. Staff. In six years, I can only remember one negative experience with a staff member (and that was quickly rectified in our favor when their manager became involved). The staff here genuinely wants to help make every aspect of your stay special. While it feels a bit unfair to single some out, over the years, several have consistently been excellent: Keith at the Chateau valet station is always welcoming, efficiently moving the family and our pile of stuff into and out of the hotel (including a 100 lb scooter this trip) and never being bothered that you are coming into or out of the hotel for the 5th time in one day; Chris, the sommelier at Aqueous is always willing to work through the various tastes of our 10+ group to find something that is not only enjoyed by all at our meal, but often provides helpful advice that guides our wine shopping for the next several months; Josh at the Adventure Center is great with junior climbers; and, finally, The Shooting Academy Staff: I can't single one out, but these folks have, over the years, been consistently excellent instructors and hosts. Looking forward to next year already.
"Nice Room but slow during first week of July"
07/06/14 Angela P Huntersville, North Carolina
We stayed at the Chateau on the club (5th) floor during the first week of July 2014. The room was large and beautiful. The bathroom was also very large with two sinks, a jet tub and a separate walk in shower. Two people could easily get ready at the same time. There was also a dressing room between the bathroom and the bedroom. The club was open most of the day. Breakfast was continental and was basically the same every day. There were bagels and English muffins (although the toaster just slightly warmed them rather than actually toasting them), cereal, and fruit. Alcohol was available during the afternoon and evening offerings at no charge. The staff in the lounge were very friendly and helpful with tips on what to do and how to get around. Unfortunately the concierge stand downstairs was not as helpful. We tried asking for information 3 different times (3 different associates) and could get no more than a brochure or one word answer. When I asked how to get to all of the activities in the brochure, I was simply told to take the shuttle. Great--but I was given no info on how to get a shuttle. Fortunately the valets were more friendly and helpful. We went to the activity center and saw very few other guests. The gym and Sundial lodge were deserted. We decided to take the safari tour and it was fantastic. Tanner, our guide, was very knowledgeable and friendly. He was great with the animals and fantastic at getting us as close as safely possible to them. Back at the hotel we could walk through the entire Chateau and Lodge without seeing any other guests. It seemed like a lot of space for very few people. They have a nice pool with a fun slide but there were just a few people there each day. We spent more time off property, at Fallingingwater, Kentuck Knob, Ohiopyle State Park and Laurel Caverns, than on property. We ended up leaving Nemacolin a day early and spent our last night in Baltimore. I expected more from Nemacolin for the price we paid.
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