beautiful place undergoing $30,000,000 renovation. most of the activities we wanted to do were cancelled the day we were there...Genuine Hotels.com guest review
"There is a lot going on here!"
My husband and I took our 16 year old son here for the weekend. It was a guys retreat with a Mom hanging around. We loved the Shooting Academy, golf course near Falling Rock, mini golf and more. We stayed in the lodge, which was under construction but the front desk was very accommodating. There is a lot going on here -- almost a Disney World in the […] PA mountains -- could be too much of this and that at times, but all in all, this was a great experience. I know the resort is well known for its fine dining; we wish the food in the Tavern was better and that there were more breakfast options. We'll return again and try out visiting during other seasons. Read moreGenuine Expedia guest review
I couldn't of been more disappointed about our stay at the Nemicoin Resort. After hearing what an exclusive resort it was our expectations were not met at all. Even though we are not golfers we do play tennis and took advantage of the Adventure center. The tennis courts were in poor condtions; no water on court and torn nets. Our room was not what we […] reserved; first room we were sent to only had one bed and our reservations was for a family suite with 2 beds and a balony. Instead we were given a room right next to the construction site and no balcony! I would not reccomend your resort to friends/family. What an insult to a tennis player at a top resort and to see such poor condtions. An exclusive resorts should be prepared at all times for any guest that may have an interest outside of the golf. Read moreGenuine Hotels.com guest review
beautiful, well-maintained resort with a surprising amount to do in the area, both on hotel grounds and nearby.Genuine Hotels.com guest review
"One night stay"
This was a reconnaissance stay. The resort is very pretty and there is a lot of space to explore. I thought the pricing was very aggressive compared to other similar resorts given that the occupancy was low when we came and that the margin on food is very high.Genuine Hotels.com guest review
"The spa at Nemacolin Woodlands"
03/27/15 thomas d Bellaire, Ohio
The spa was superb. It is well appointed with complete ADA accessibility. The staff and therapists were welcoming and efficient. My hot rock massage was very relaxing and comforting. It has a wide variety of options, from facials to full body treatments. The gift shop has many unusual items beside regular beauty products.
"Go to the Cigar Bar!"
03/25/15 MDTPennsylvania Pennsylvania
Great experience. Pleasant staff that knew our likes on the 2nd day! Best cigar bar and wine to compliment the cigar...can't remember the name...ask for it. Fabulous rooms and great location for a get a way.
03/23/15 Charlie B
We recently spent the weekend at Nemacolin. Although it was a business trip, we were able to relax an really enjoy ourselves. It was off season, so some of the activities were in transition from winter to summer, but we found plenty to do. The staff at Nemacolin is what makes the difference. We were made to feel that we were the only ones there. We ate breakfast at Autumn and dinner at Tavern. The food was second to none. We stayed in the Maple Townhouses, which are a little older and not quite as extravagant as the Chateau (which is fabulous), but we had seclusion away from the masses.
"Six star resort"
03/19/15 gml332 Philadelphia
After spending a weekend at Nemacolin Woodlands we'll hold everything else up to a higher standard. It rained the whole weekend but there was so much inside we didn't even realize we'd been inside the whole time 'til we were leaving. The service is superior. Any employee we asked dropped everything to help us, even to escorting us to a distant venue when verbal directions were all we were expecting. The food is delicious with extravagant presentation, especially the desserts. The galleries of artwork alone could keep one entertained more than a whole day. As history buffs we especially appreciated the plaques and posters with local history. And, in that vein, Ft. Necessity is just 2.3 miles from the entrance to the resort, so we visited that as we were leaving.
"Deadly decline in quality"
03/17/15 Jon249 Pittsburgh, Pennsylvania
I arrived at Nemacolin at 4:30 to be greeted by a check in line that stretched across the lobby. After a 30 minute wait, I arrive at the counter and was told that my room was not ready and that I would need to wait. I was instructed to wait for a cell phone call when my room was ready. After approximately 40 minutes, I received the call. During my initial check in, I was told that I could bypass the line when my room was available but upon approaching the counter, I was greeted by a bell man who told me to get in line. Now the check in line was double what it was before. Fortunately, one of the staff helped me out and went and got my key. The room was nice and large but no room service was provided between my first and second day. These two events left me to think that the resort is markedly understaffed because the service was horrible.
"This place is nice, yet bizarre!"
03/14/15 Jimmy C Burbank, California, United States
You can't talk about Nemacolin without mentioning a Casino, airstrip, spa, mini mall, golf course, art museum, oh and it's a hotel too. It's a beautiful place, truly, but this resort feels, to me, like Don Trump plucked one of his tacky vegas resorts and hair-plugged it into the majestic Pennsylvania countryside. Named for a Native American who was known for his expiration of the region, It's actually the brainchild of a very wealthy lumber magnate. The resort's eclectic amenities feel more like Eddie Murphy in Brewster's millions than a well thought out resort plan. No doubt he built this place to satisfy his whims- then again- it's his money...and this is America. One other comment would be that this place is clearly a big employee in the region because I found the staff to be plentiful and friendly- helpful and welcoming. The rooms were well appointed and we enjoyed our visit.
"Not what you would expect for the price"
03/11/15 Joseph A El Paso, Texas
I'm giving the resort two stars as opposed to only one because I cannot claim that it is not an attractive facility. That said, I am extremely disappointed with my stay. Unfortunately, I picked Nemacolin based on their pictures. I decided it would be a nice place to spend a portion of my daughter's spring break. They do not inform you that during the week there are only two dinning options. We picked the lounge for our evening meal, and instead of allowing us to pick an intimate table we were cordoned off with the other 2 couples literally four feet from the entrance, and got to enjoy watching cops while the waiter botched my order. The next morning my fiancé and my daughter went on the winter dog sled adventure. The snow had just melted (today is March 11th), and I of course cannot fault them for that. My complaint is that the winter dog sledding and the Jamaican dog sledding have a difference, in the winter they are actually on a sled and with the Jamaican dog sledding they are basically in a cart with wheels. Being that the snow just melted, they were put in the cart with wheels and pulled down the golf cart paths. Anyway, they were charged for the winter sledding (I guess because it's winter), even though that is exactly what the Jamaican dog sled description entails. Apparently the lady whom charged them felt that they should pay basically double for the winter sledding service considering that they went a little longer. Seriously, is a bait and switch necessary? Upon returning from the ride in the dog carts we discovered that there was not enough hot water for even one person. I'm not a difficult person, so I just assumed they had the water heater on the vacant setting, considering we were staying in the two bedroom townhomes and not the lodge. I assume they keep it like that during this time of year to save on utilities. I asked the front desk to remedy the situation, and the woman had the audacity to ask if I wanted the number to their engineering department to let them know there was an issue. Let me say that again, I had an issue with hot water and the front dest was going to give me a number to their maintenance personnel. Just wow! I told her I would call them only if she did not feel as though she was capable of handling a guest issue, and I suppose it shamed her enough to offer to do her job. Thanks lady! Unfortunately she wasn't shamed enough to actually do her her job, and was content merely placating me. After waiting patiently for 45 minutes (there is at most 20 people booked here right now) I called the front desk back and spoke with another individual. He had no idea there was any issue, didn't see anything in the system in regards to a trouble ticket/work order, and finally took action by dispatching a maintenance tech. Being that breakfast at their only morning dining opportunity ends at 11:00, and the hour and a half after being charged double for the dog cart was squandered waiting for someone to turn up the hot water heater to a level which would facilitate more usage than rinsing out a coffee cup, we cut our loses and left due to the ladies having a spa appointment. The front desk offered to comp my spa fee to be able to shower, since my fiancé and daughter's would be provided with their nail appointment anyway...thank's I guess, and they offered to give me a credit of $25 to use the smoothy bar so we could get something that kind of resembled breakfast, thanks I guess. Well, guess what??? That smoothy bar in the gym isn't open during the week either! We wasted our time going over to it, so the front desk offered a credit to the lounge we just ate at for dinner the previous evening. Hooray!!!! We just love spaghetti, fried chicken wings, and roasted chicken for breakfast. I refused the comp, and just payed for the terrible meal because getting comped something you don't want is pointless in my opinion. Basically, this is going to equate to the worst $1,000 I've ever spent. The front desk informed me that they have many more amenities available on the weekends and it is reflected in the price. Their wonderful website should say, "This place is awesome, but if you come on the weekdays you will be frustrated and miserable unless you get off on looking at the 14 or so pictures we have in the gallery, and we will make minimal effort to ensure your stay with us is a good one since you didn't pay the full weekend price". I still have to try and make the most of this place for I am only weeks removed from my most recent deployment to the middle east, and I flew my daughter halfway across the country to spend her spring break with me. We are committed at this point, but if it were just my fiancé and I we would've checked out as soon as the lady at the front desk failed in coordinating a technician for the water heater. I have nothing to gain by writing a poor review, but I felt it was the right thing to do in this instance. I would hate for someone to gamble with the fun of their family's vacation by coming here during the week. Find another resort that is willing to make it worth taking your money during the week. Feel free to contact me at email@example.com if you want to hear about my bad experiences here in further detail.
"They are good to their word"
03/07/15 lkymom1 stevenson
Expect the unexpected is the mantra for Nemacolin and they excel in this regard! I have been to many high end resorts but this one is like home and family. Everyone that I have met during my many visits is actually happy working here and this shows in the exemplary services they provide. Staff smile,say hello and basically cannot do enough for you. They actually mean it when they ask if there is anything that they can do to make your stay or service more enjoyable. I do not golf,so no comment. The shooting academy and fly fishing keep hubbie busy so that I can enjoy the world class spa. Yes, it is not an inexpensive outing, BUT, you get what you pay for and in my opinion,at Nemacolin, you get much more!
"Very Nice and Large Full Service Resort"
03/05/15 1spartan1 washington dc
Came here for a ski trip with some friends. The resort is very large and spread out over 100's of acres. While some areas of the resort could use an upgrade, I liked everything about this place. The Cigar Bar was a huge plus for me.
"Nice but not 5 start"
03/04/15 sreisinger Annapolis, MD
We spent the weekend for a corporate event. Our room did not have a mini fridge nor a mini bar. If we wanted one it was extra however, the sundry shops were not open 24/7 so if you want something after hours you were out of luck. Nickel and diming at a resort is rather petty. The room was comfortable but walls were thin in the lodge and you could hear your neighbor quite well. The shuttle service was very reliable,
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