beautiful place undergoing $30,000,000 renovation. most of the activities we wanted to do were cancelled the day we were there...Genuine Hotels.com guest review
I couldn't of been more disappointed about our stay at the Nemicoin Resort. After hearing what an exclusive resort it was our expectations were not met at all. Even though we are not golfers we do play tennis and took advantage of the Adventure center. The tennis courts were in poor condtions; no water on court and torn nets. Our room was not what we […] reserved; first room we were sent to only had one bed and our reservations was for a family suite with 2 beds and a balony. Instead we were given a room right next to the construction site and no balcony! I would not reccomend your resort to friends/family. What an insult to a tennis player at a top resort and to see such poor condtions. An exclusive resorts should be prepared at all times for any guest that may have an interest outside of the golf. Read moreGenuine Hotels.com guest review
beautiful, well-maintained resort with a surprising amount to do in the area, both on hotel grounds and nearby.Genuine Hotels.com guest review
"One night stay"
This was a reconnaissance stay. The resort is very pretty and there is a lot of space to explore. I thought the pricing was very aggressive compared to other similar resorts given that the occupancy was low when we came and that the margin on food is very high.Genuine Hotels.com guest review
"Anniversary Get Away"
09/17/14 Tom W Uniontown, Pennsylvania
I took my wife to Nemacolin Woodlands Resort & Spa for our 10th wedding anniversary. It was a wonderful time from check in to check out. We were treated so special. A bottle of wine was brought to our room for our anniversary. We took it outside to enjoy and a young lady who works at the lobby bar brought us out snacks and asked if we needed anything. The shuttle to casino was wonderful. They gave us free play and the entertainment was great. We ate at the restaurant there and our waiter was friendly and my wife forgot her glasses at the table he followed us out to casino and returned them to her. The next day we like to jog the trail was wonderful. Great time.
"Nice room, hit or miss service..."
09/16/14 Gabrielle K Cleveland, Ohio
We stayed at Nemacolin as a weekend getaway. When we first arrived, I was impressed by the friendliness and helpfulness of the valet staff, front desk, and bell staff. The room had a beautiful tray ceiling and chandelier. The view was better than expected for being on the third floor. At that time, I was glad that I'd made the decision to come to Nemacolin. The first night we went to dinner at the Cadyshack. We were placed in a booth that had food on the floor near the table base. Our waitress was friendly, but it took a long time to receive anything. We ordered hot wings, a side of squash, a fish sandwich and fruit cup. It took so long to receive our food that the waitress offered to deduct a percentage from our bill (which never happened). We then had to wait a few more minutes for our waitress to come back and provide us with napkins and utensils. When we asked for a to-go container, the waitress went into the service area and to the other tables twice (over the span of 15 mins.) before she remembered to grab the container that we requested. This was only the beginning of things to come. I went to lunch at Sunset Terrace, their "East meets West" restaurant. We stood in the lobby area of hotel a bit confused as the seating area in the restaurant area appeared to closed off. We walked over to the lobby bar and was told that someone would seat us in a second. So we stood there in the lobby waiting for someone to show us to a table. We were seated a table in the main lobby area. There was only one other table of diners, yet it took 45 mins to receive a flatbread and fish sandwich. The food was very good, so it kind of made up for the slow service. I went to Autumn for dinner and the service was more of the same. I am a picky eater and was asking questions about the items on the menu. The server seemed a bit annoyed at answering questions, so I just ordered a plain potato and asparagus. Again, it took a long time to receive dinner and the waiter seemed to forget to check on our table. When he did come by, I simply asked for the bill. While at Nemacolin, we went to the spa. The check-in process was simple and the front desk clerk was cheerful. The masseuse and facialist were friendly and the services were great. While getting dressed, the changing room attendant started talking to me about my experience and if I would come back. It was a little weird to be interrupted while dressing to answer questions about the services and it startled me at first. I had a late appointment and spa closed shortly after our services. I got back to my room and realized that I had left my jewelry in the robe pocket. I immediately contacted the front desk and explained the situation. The front desk employee stated that she would alert housekeeping and security, that they would check the spa and the robes, and I'd have my jewelry back in no time. I felt relieved, but that feeling was short lived. The next morning when I had not received my jewelry or any news about such, I went to the spa and inquired as to whether the items had been found by the staff before the spa had closed. The staff later told me that the night worker was unaware that any jewelry had been lost, but she had not seen any jewelry while working. I was then told that housekeeping and security were aware of the loss and I'd be notified if they located it. During the conversations, the staff not-so-subtly suggested that I had the jewelry in my possession, and to notify them if and when I located it in my own belongings. I called security a few days later to see if anyone had found my jewelry. Security then asked for my information and to describe what I was looking for, so that they could put it in their computer system should they come across it or someone turns it in. At this point, I became quite upset. It is days later, and I was lead to believe that they had sent someone to check the location of where it was lost, or at the very least already been alerted to the loss. I recognize that it was my fault for leaving the items and that the likelihood of finding them was slim, but it would have been nice if the staff had at least feigned concern for my issue.
09/13/14 Diane D State College, Pennsylvania
We just spent 3 nights celebrating our Anniversary at Nemacolin. We enjoyed our stay at the resort because of the friendly and extremely accommodating staff! Everyone went out of there way to make our stay memorable. Our room was very comfortable and nicely appointed we especially enjoyed our balcony. The restaurants and the Spa were excellent. The resort has so much to offer it is truly a Great Getaway!
"Another Relaxing Stay"
09/13/14 Danne57 Greensburg, Pa
We stayed on the club level the second week of August. Keith, Katie, Brian and the entire staff was wonderful. Nemacolin is in the process of of a 35 million dollar renovation. Everything is beautiful, however our room had the same issues as our previous stay in December of 2013. The fireplace switch still does not work unless you pull the cap off.The toilets seem to have a water level problem that needs adjusted periodically. One afternoon we took the shuttle over to Falling Rock. We decided to have lunch on the pool deck. After being seated, we waited and waited. We were never offered a beverage. We listened to several of the young golfers at the table next to us dropping the F-bomb and other non family friendly words. We got up and left. No one on the wait staff seemed to care. We would have requested a different table if the staff had returned. The tables were only half full, so they were not busy.We love the Nemacolin label of Pino Grigio wine. We always buy several bottles to bring home when we visit. This time we purchased four from one of the gift shops (this seemed to be all they had available to sell. It took several minutes for them to round up these four).Two of the bottles had been relabeled for some event they had, but we were assured it was the same wine.The relabeled bottles were terrible, I think the wine had started to turn bad...not good at $40.00 a bottle. I did call the gift shop to tell them about this. I was told to bring the bottles back when we return in December...so we are supposed to hang on to these and bring back opened bottles of wine? I think not. Ridiculous. The bottles are the recycle bins. When we stay here we spend upwards of $800-900 a night for the room alone, do they think we would screw them for 2 bad bottles of wine? When we visit in December, we will be stopping by the gift shop to discuss the spoiled wine. I will advise as to how they handle this issue. I did tell the woman I spoke with at the gift shop to check the relabeled bottles of Pino Grigio for spoilage.
"Service With a Smile!"
09/12/14 Karen B Harrisburg, Pennsylvania
The entire staff were professional, friendly and extremely accommodating; the food was great; the spa...one of the best; and there is so much to do! I was at Nemacolin on business to tour the facility as a possible location for a future conference and found it ideal! We will definitely be taking our group to Nemacolin!
"Great Golf Destination"
09/11/14 Jim J
Nemacolin Woodlands Resort is wonderful ! Even off-season there's still an incredible variety of activities one can take on. My wife and I went there on a three-day-two-night golf package and were amazed at what this resort offered. However we were most impressed by the two world-class golf courses - The Links and Mystic Rock. While The Links was both interesting and challenging, Mystic Rock took those to even greater heights. With the exception of some very "chewed-up" greens, this course was in great shape and was a feast for the eyes and my game. The food in two of their many dining venues - Lautrec and Autumn was ALSO world-class. Too many great things to say about the cuisine, so I'll just say you have to experience it for yourself. Finally, I have to give kudos to the staff there. I don't think we've ever has such great service anywhere we've traveled -- including Japan. We're going to be visiting again -- this time bringing along our 10-year-old granddaughter to help up to enjoy EVERYTHING at Nemacolin.
09/08/14 CarolynPenn Shaker Heights, Ohio
My husband and I spent 2 nights at Nemacolin celebrating being empty nesters. I wish that I had taken my childrne here when they were younger as they would have loved it. Nemacolin truly has something for all ages. Even though it rained a bit while we were there, there was plenty to do inside. We played tennis, shot pool, bowled, did the zip line, used the fitness center and gambled in the casino. Even touring the grounds was an experience as we discovered lions, a wolf, tiger and other animals. We ate in several restaurants (Autumn and the Tavern) on site and the food was delicious. Customer service was excellent. We will definitely be back!
"Lovely Attraction with Golf"
09/08/14 SporadicDiner Pittsburgh, Pennsylvania
Our women's league had their golf outing at this resort. I've visited 2x before but hadn't had the opportunity to golf. We stayed at the Lodge Annex which has just been renovated and was lovely. The artwork, the food, the golf - all were topnotch. We headed over to Mystic Rock on Sunday and my mouth is still wide open. A lovely, wonderful hotel/golf course in Western Pennsylvania - I was so impressed. The staff was warm and friendly. Everyone had a smile on their face. The room service was amazing. The grounds stunning!!!! A must see if you are in Western Pennsylvania. *****Have had spa treatments before - spectacular****** I can't say enough about the accommodations, the food, the atmosphere, the staff.
"Amazing staff and wonderful service!"
09/08/14 Deb D
This is truly a luxury resort in every aspect. The staff is etremely well trained to provide the guests with service above and beyond any place I have been. The resort offers every amenity including a shuttle to all of them.
09/07/14 robert z Pittsburgh, Pennsylvania
spent our 30th wedding anniverary there 2 days just was not enough the staff went out there way to make everything as nice as possible food was excellant and just to many things to do i n just2days will be back again
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