We love Edgewater. Hated to leave.Genuine Hotels.com guest review
The blinds were were missing some slats and didnt work well providing privacy from the windows on the walkway side of the unit. The floors were filthy. The second bathroom tub faucet didn't work. The bedroom phone didn't work. The lamps didn't work and there was no WiFi as advertised.Genuine Hotels.com guest review
"Convenient location for family."
We had to wait well past check-in time as room wasn't ready. Condo had a limited number of linens for a family. Condo was comfortable otherwise.Genuine Expedia guest review
"this hotel didn't even provide coffee in the morn!"
this hotel charged a $50 per hr for every hr you were late checking out. did not pro maid service and charged a $140 clean up fee in addition to your room rate for the maid to clean the room after we left...the room look like we were in a time bubble from the 80's....and the room rate was expensive for this ! i will never stay here again.....also they […] gave a bracelet for everyone to where to get in to the pool and surrounding areas of the complex and if you lost that they were gonna charge another $50 per bracket which looked like it cost .10 to make....rediculous!!! Read moreGenuine Expedia guest review
"Excellent main pool."
Need to up date many of the suites and rooms. The first one I was put in was very dated and seconds after entering with family the fire alarm went off. Put up a fight and got switched, should be no need for that type of thing. Location and resort is great, up date your rooms!!!!Genuine Hotels.com guest review
Enjoyed our stay will be backGenuine Hotels.com guest review
"Great location. Close to the beach. Pleasant staff"
Condo owners need to renovate. Carpet almost unacceptable. NO forks in silverware drawer. Balcony chairs needed replacing or a powerwash cleaning. Condo location is great. 1st floor & near elevator. View from balcony was great.Genuine Expedia guest review
When we arrived in room there were commercial fans drying out carpet and when we asked for another room, there were none available. They left fans in room for 2 full days.Genuine Hotels.com guest review
The place is great , but when you book it online the webside shows you a lot of amenies like tenis , basketball courts , fitnes center, but there doesn t explain all this you ken used for a extra charge, the only thing on the webside say is for a extra charge is the wifi and is a miracle they don t charge extra for the swiming pools too, the place was […] nice, clean and quiet but i think is fear to explain that sort of thing Read moreGenuine Hotels.com guest review
"Outdated. & uncomfortable"
We chose Edge Water mainly for the pool-which ended up being very crowded & dirty appearing (most likely due to lg amt of people) Our rm was very outdated & not very clean for the $1000 we ended up paying for 3 nites! ($85 cleaning fee & $45 damage waiver?? They should use these to REALLY clean it!!!)1 BR with sleeper sofa-VERY uncomfortableGenuine Expedia guest review
WonderfulGenuine Hotels.com guest review
"Will be back..."
Enjoyed our stay immensely. Our room was golf course view and in the older section. Very large 2 bedroom 2 bath villa, decor was dated. This was not an issue. I was very happy with all the amenities and the rate that I paid. Will definitely come back here. The staff was very friendly and helpful. And was in an excellent location very convenient to […] everything. Read moreGenuine Hotels.com guest review
"Not what I expected"
I booked a deluxe suite thinking we were getting two bedrooms with king beds and bunk in the hallway (even saw pictures of the room). When we arrived we were given a king and two fulls. It wasn't the suite we booked. It was very dated. Only one or two of the plugins worked in the entire suite. The security guard at the pool entrance from the beach continuously […] talked about keg parties and his wild nights. Other than him the pool was nice. Read moreGenuine Hotels.com guest review
Great trip condo was clean and spacious very nice. Gated entrance keeps down the traffic and visitors. Big main pool was extremely crowded despite it's size, but the outlying smaller pools were the hidden gems. We'll go back.Genuine Hotels.com guest review
"1 bedroom villa"
My wife, daughter, and I had a nice time in our beautiful 1 bedroom renovated 1 bedroom villa. The villa side is quiet with the gym, tennis courts, golfing, and a small private pool all next to us. We usually took the 5 minute short walk to get the lovely big pool and gorgeous sandy beach. There is tram service provided.Genuine Expedia guest review
Hotel was in a great location. Staff at hotel was friendly and helpful. Room was also clean and comfortable. No encountered no problems. Hotel does charge an addtional cleaning fee and non refundable damage deposit with is ridiculous.Genuine Hotels.com guest review
Me and my husband was very pleased with our stay at EDGE WATER Beach. Looking forward to the next stay soon.Genuine Hotels.com guest review
"No wifi and thin floors"
There was no Wi-Fi in the room when it was promised. There is a beautiful pool however the rooms are so old and truly need updating.Genuine Expedia guest review
When we first arrived the room we got was filthy, old, and extremely outdated. When we talked to the manager she said there was nothing she could do. By the next morning we were so disgusted with the all the dust and dirt that we went back to the manager,which happened to be a different person, who was very understanding of the situation and she allowed […] us to swap to another room, which was quite beautiful. Worth all the unpacking repacking and unpacking again I guess. Read moreGenuine Hotels.com guest review
I requested and paid for in advance two queen beds in my room. When i arrived to the site I received one king size bed and my sons had to sleep on a pull out sleep sofa. It was so uncomfortable I had two place pillows on the mattress to stop the bars from the sofa touching my sons back. After calling the front desk I was told that there was not any […] other rooms available. I requested to speak with a manager I was told they were gone for the evening and would not return until the next morning. I requested a refund. I was told that I booked my room through expedia so there was nothing the could do for me. I really felt taken advantage of because I paid a lot of money for the room. Also, I was not told from expedia that I would be charge from the hotel for damage insurance once I got there. My experience was awful and I do not beleive I would use expedia again. Read moreGenuine Expedia guest review
Ant was all in my room.... When I checked inGenuine Hotels.com guest review
"worst resort ever"
absolutely nothingGenuine Hotels.com guest review
Great place to stay ....will be staying there againGenuine Hotels.com guest review
Room should have been cleaner for the price we have to pay on clean up feesGenuine Expedia guest review
"Nice for a family"
This condo is roomy for a family. The separate bedrooms give privacy. Balcony view was great. The beach where the hotel is located is beautiful.Genuine Expedia guest review
"Nice place but watch out for cleanning fees"
It was a really nice place and the space was very well laid out. We enjoyed it.Genuine Hotels.com guest review
"Expect delays in checking in"
We arrived at 4:30 and was told our room wasn't ready. Left to eat dinner, called to make sure our room was ready before returning and still didn't get our room until after 7:00 pmGenuine Hotels.com guest review
"Glad I decided to book"
I was glad I didn't depend solely on the other reviews when I booked this hotel. We did not have any problems with the staff, our room or any part of our stay. I would highly recommend the Edgewater Beach and Golf Resort for a family vacation. My whole family was very pleased with this Resort.Genuine Hotels.com guest review
"Not what I was wanting for my family did not know"
We were wanting a room at the resort and got a villa condo was not what I thought I was paying for. The bracelet where falling a part and they wanted to change us $50 for them if we did not turn them in. The shower doors were following apart and the showers had mildew in them we sprayed Clorox in them the back door was hard as heal to open. We paid […] $2600 for a vacation at what was to be a nice place. It was not we made the best of it with the walk to the beach we are family so we stuck together and made the best of it. So no we will not be back Read moreGenuine Expedia guest review
"not one of our better stays"
We arrived and checked in at around 10am, was told room was not ready yet, they would let housekeeping know we were there and waiting. Checked back a couple hours later and was told still not ready but housekeeping was in our room then, shouldn't be much longer unless they go to lunch. Really!! Checked back in a couple hours later and room was STILL […] not ready. After driving six hours with three kids all under the age of eleven and having to wait hours, our vacation did not start off well. Finally got into a room and found pretzels in main bedroom floor, cashews in living room floor around couch and someone's hat they had forgotten in the corner. We have always stayed at the Edgewater and have NEVER had these problems before. Read moreGenuine Hotels.com guest review
"Charged 45 daily for cleaning never saw a maid"
Was told when booked was a waterfront hotel, at check in notified it was at furthest away from beach and it was an Expedia problemGenuine Expedia guest review
we enjoyed it. next to a beautiful beach. liked the pool. Workers were friendly.Genuine Expedia guest review
"Nice hotel close to the beach."
Great place to stay for a family. Safe area. Workout facility is nice and up to date. The grounds are well kept and attractive.Genuine Expedia guest review
Would have enjoyed it if the floors had not been filthy. They must not check the maid service. We could not go bare foot because your feet would be black.Genuine Hotels.com guest review
We booked our room through a booking site and were very displeased at the charges the hotel informed us about upon our arrival.Genuine Hotels.com guest review
"Never stay-never recommend"
My daughter and her family stayed at this place. The front desk folks were not very friendly. Within 10 minutes of checking in their feet were black. There were hairs in the tub that weren't from somebodies head. Just unclean in general.. The hotel gave them back 50.00 of their cleaing fee. whoooppieee. (I hope they see this) The "manager" didn't seem […] bothered by this in the least. Their room was across the street from the beach and main property. There was no indication that the "golf course" rooms were across the main street from the main building. They had a pond outside their room which would've been nice, had it been clean and not full our scum and trash. Out of the 5 pools they have, one was near their room, but they had to walk a ways to get to the main pools and beach. Might not have been so bad had the room be acceptable.. but that just added more to the negatives. Read moreGenuine Hotels.com guest review
"Family friendly, great location but not luxurious"
It's more like a high rise condo rental than a hotel. There's no daily housekeeping service unless you pay for it. The unit needed an upgrade from the 80's-not just cosmetically- the armrests on the sofa were torn. But, the view of the beach was breathtaking, and the pool was lovely. The staff was friendly. We ate many yummy meals at restaurant. One […] night they showed a movie at the pool. My 12 yr. old daughter rated our stay as a 10. Read moreGenuine Expedia guest review
I was surprised to learn that the extea $120 cleaning fee cover a ine time exit cleaning. Which after learning they are privately owned made more sense. However, this was not explained properly by staff. I would have preferred a resort eoth daily service. Also, we were told we could onlu have one set of clean linen( one towel, one washcloth and one […] handtowel) per person Each day which i found to be horrible. Especially considering you are on a beach and will swim daily. Read moreGenuine Hotels.com guest review
Bad hotel. They don't check in until 5:30 poor service.Genuine Expedia guest review
"Very nice hotel"
We really enjoyed our room. Could be updated but very clean and happy with the ameneties. We were on the 12th floor of tower 2 and would love to stay in the same room again.Genuine Expedia guest review
We love EBR! Have stayed here for years. We love the lagoon pool and the Oceans Restaurant. Great frozen drinks by the pool and lots of families bustling around.Genuine Expedia guest review
"Fun for the family."
Great location, great beach and pool area. Food was good and it was a good place to take young kids. The rooms are old and dated, and furnishings left a little to be desired, but it was still comfortable and a good place to stay.Genuine Hotels.com guest review
The downside was that I stayed in the Villas and on day 2 of my trip I was welcomed with a roach on a pillow. I notified the front desk and was told that they would notify maintenance. They also offered to change our room only to find that the new room was worse than what we had, therefore we stayed in the ROACH ROOM. After a lovely day at the beach, […] we arrived to our room only to see a RAT (yes not a mouse, a NYC RAT) walking across the stairway. We were scared to get out of the car!! We ran into our room and called the front desk, only to be told that a note will be made for the manager. What a response!!! I have NEVER seen a RAT in Panama City Beach. The next morning we again went to the office and there was a note in the system and were told again that maintenance would be notified. On our last day we wanted to make coffee before we hit the road, and as we began to clean the coffee pot, a ROACH crawled out of the back of the coffee maker. After three days of being grossed out we checked our personal items and went back to the front desk and told them about our experience. We were told that "they would let the owner know". This is the first time that I have gone on vacation and "slummed it". There is no recourse when you are given a terrible room. They charge a cleaning fee which is extortion given that you are staying with RATS and ROACHES. There is also a non-refundable security deposit. FYI your hotel is non-refundable too even when it is below a 1 star. Beware! Read moreGenuine Hotels.com guest review
"On beach great veiws"
There are a lot of mixed reviews. This was our first trip back to Edge Water in 15 years. I was shocked with the renovations and how well everything was done. These condos are owned, so of course some are not updated. We asked for a newly renovated room and when we showed up, we got our keys and went to our nicely redone room. The restaurant is still […] as good as we remembered. We regret not staying here more often as we visit PCB at least once a year. Read moreGenuine Expedia guest review
"Nice, quiet pleasant apartment."
I felt this was the best place for what we paid in the whole of Panama City Beach.Genuine Expedia guest review
"Would never stay again"
Upon arrival, we were unable to get into our rooms because none of the keys worked. After giving us keys several times, they finally agreed with us that the battery was dead in the automatic locks. They had only one maintenance person of staff for the entire property and the villas. After another hour, (at this point we had already waited one hour for […] a total of 2 hours) maintenance finally showed up and fixed the problem. Mind you, this was 1030 at night and I had 4 small children with me. We had to wait outside with all of our luggage, etc., the entire time. They were rude about the entire situation. The resort is old and not taken care of. The common areas are disgusting. The only thing good about this resort is that it is on the beach and the pool is decent. I would never stay here again. Read moreGenuine Hotels.com guest review
"horrible stay HIGH HIDDEN FEES"
We thought we got a great deal hotels.com told us about the cleaning fee but not the damage we spent an extra 150$ on hidden fees andfor that price i would think it would be nicer the walls were dingy and paint was chipped we were supposed to have a villa w 2 queen size beds and we had full size w rock hard mattresses i will not return a few yrs ago […] we stayed at the surfside in destin paid less and it was 30x nicer n there were no hidden fees they also had chair and umbrella rentals included in the fees so u didn't have to pay extra this edgewater is very over rated please bewear!!!!0 Read moreGenuine Hotels.com guest review
While I thought and was told I was booking a hotel room with a beach view, I was given a hotel room across the street from the beach on a golf course. The room had sand on the floor and the guest shower was broken. The room also had an odor to it. I WILL NEVER BOOK HERE AGAIN... The Front desk of the hotel was very unhelpful. I was told and charged […] two different prices for the hotel plus cleaning fees and damage fee in advanced which wasn’t refundable, so make sure you check your bill. Read moreGenuine Hotels.com guest review
I think the hotel was very nice but to be a resort there were few amenities. Why would you give an all day movie pass for a trip to the beach. No towels on the beach and chair and umbrella rentals $38 a day.Genuine Expedia guest review
"Directly on the Beach"
Was here for friends wedding. I LOVE everything about this resort except for the checkout time 10 am sucks :-(. Everyone is rushing to check out and checkout lines are out the door and the wait is horrible. Its $50 each additional hr. after 10am... who does that. So it makes your last day rushed :-(Genuine Expedia guest review
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