"Nice hotel close to the Beach"
Our room was comfortable and well-appointed. Be ready to pay resort prices for all extras (beach chairs, aspirin, coffee, etc.). DSL access disappears when it rains. The sun brings out heavy crowds that stake out their pool chairs at 7am (you won't get a seat near the water after 7am). Staff was very patient (with all requests) but often overworked […] due to crowds. Room and parking lot security is great! An IT rep is on-site (but can't get to you for several hours). The location is superb but be ready to pay a hefty price for this convenience! Read moreGenuine Expedia guest review
The resort was very nice. The security was 24 hours and a gate all the way around the place made you feel very safe. The rooms were nice and clean. The pool was clean and there was a store at the resort that was very handy. There was a $165 cleaning fee that was paid as soon as you check in and a list of things you should do before leaving such as put […] all towels in bath tub and load dish washer and a few other things to avoid an additional fee which was a first for me, but was not too big of a deal. The location is very nice lots of things to do and plenty of food very close. The resorts beach front was clean and relaxing I would recommend this place for a vacation, we were very happy, Read moreGenuine Hotels.com guest review
"Hotel was nice but condo wasn't great"
We liked hotel but not the condo. Not user friendly :example: there were only 3 trash cans in the whole condo. One in kitchen and a small one in each bathroom none in the actual rooms. There wasn't a dust pan so that was annoying. The kitchen was very disappointing to cook in. The pots and pans were terrible and there was a small pot and a huge pot […] nothing in between. No spatulas for cooking--nothing to clean dishes with at all. just alot of little things that are annoying when you are staying for a week. For the cost we paid I was not pleased with condo. maybe I've been spoiled before but I definitely would never visit that condo again. I liked the hotel but I would say that it wasn't clean. Trash and litter everywhere. needs more trash and around maybe. We had to wash comforter ourselves when we got there and of course nothing to wash it with. We got at condo and a light bulb was out and there weren't replacements I'm being picky and probably nothing will come of this but at least they have an explanation. Read moreGenuine Expedia guest review
The Staff was very nice. There wer mo sheets or blanket for the couch. We were already for bed so when I called I was advised housekeeping was gone for the day. I had to get dressed in order to drive to the office in this large complex to obtain them for the couch. They charged $85.00 cleaning fee for I am sure no more than 1 1/2 to 2 hrs to clean for […] our 1 1/2 day entire stay. Definite need of remodeling. For the cost should have been updated. Read moreGenuine Hotels.com guest review
"Edge water villas"
Good place to stay love tram provide security, swimming areas Landscaping,basketball , goal had a good time private beach be Ware of the 142.00 fee tack on when you get there . You Will get more customers if you drop the fee or reduce it never heard Such stayed in many four star hotel before. Places like las vegasGenuine Expedia guest review
"Edgewater is one of the Best Resorts in PCB"
What most people don't know is Edgewater keeps all the rif raff out ....Just Resort Owner's & Guest have access to the pools and grounds with ID bracelets.....un-like other hotels that have all & whoever running around & people who should not have access to there amen & pools.....No Highschoolers sceaming and hooting all night ....Very Nice & Quiet […] Place Read moreGenuine Expedia guest review
"Check in process was horrible. Keep u out until 4"
They absolutely will keep you out until 4 to check you in and they want you out by 10 on check out. It is clearly about quanity and definately not geared toward quality. I rested in the chair in the lobby while I waited and they told everyone the same thing, we will try. They then talked about the visitors for trying to check in early. The crew at the […] front desk needs a crash course on professionalism. If had not already paid for the reservation we would have left. I will not go back. We have already found some other preoperties. It used to be a nice place but not a good deal for the price. I can get this type of service at the Motel 6. Read moreGenuine Expedia guest review
It was quite unsatisfactory. The sofa bed was quite old could feel the springs on your back.Genuine Hotels.com guest review
"Condo not close to the beach and overpriced"
Upon arrival, our room was not ready, so we headed straight to the poo to relax. The drinks were disappointing with more frozen ice than drink. The food was lackluster. Our child did like the pool. Our room was finally ready at 6 p.m. We booked an oceanview condo on Expedia, but our $300 a night condo was at the back of the property, mile and one half […] from the beach. Before charging this money, management should have done quality control for the peeling wallpaper, the smell and the rusted deck furniture. Sometimes, you have to make the best of things, so we stayed the night, but cancelled our remaining reservation the next morning and left for another property. The front reception personnel did acknowledge the problem and did agree to refund our prepaid reservation money. Read moreGenuine Expedia guest review
"Stand alone villa."
Villa needs updating. Carpet extremely dirty, worn and torn. One roll of toilet tissue for 4 nights/4guests. Closet door off track....had to pick up to open (about a 2 1/2 inch of wood exposed. Ceiling in bedroom leaked....reported to front desk....maintenance did not respond (placed trash can to collect water and moved bed over in fear of ceiling falling). […] In the future it would be necessary to see the accommodations we would stay in before booking. The online pictures were no comparison to the villa we actually stayed in. The grounds were however, well kept. We understand this is a reflection of the individual owner and not Edgewater, however the overall experience was a disappointment. Read moreGenuine Expedia guest review
Rooms need updatingGenuine Hotels.com guest review
The stay was ok there was a lot of noise outside at night that no one warns you about. It sounds like ducks fighting, and when I called security he was a smart butt said something like we'll send the duck patrol out for you. Found out from some one who actually had common sense that the noise was caused by tree frogs. Common courtesy goes a long wa […] y. Read moreGenuine Hotels.com guest review
"Nice but outdated"
The staff, facilities and room were all clean, helpful and friendly. The room and the amenities were outdated and not what u was expecting from the pictures they have on heir website. The villas desperately need to be updated. Overall the stay was pleasant. I thoroughly enjoyed the unlimited DVD rentals. That made the rainy days not so bad.Genuine Expedia guest review
"Big complex - Anniversary surprise"
Disappointed in the facility. Surprise came when we arrived in the room and discovered electronic door locks only (no dead bolt), glass door on the balcony needed repair work to close and had to defrost the refrigerator. Maintenance repaired the glass door and things looked brighter. The Laguna pool was awesome and onsite restaurant was very good. Maybe […] my expectations were too high? Read moreGenuine Expedia guest review
"will stay again"
The room was nice and big. The bed was comfortable. Beware of the non-refundable cleaning few (about 160-164). The floor was sandy and I had to call to get the bath tube unclog; they came right away though. The master bedroom should have had a real door for privacy,it had an accordion door. Overall the room was nice.Genuine Hotels.com guest review
We have nothing but good to say. 5 out of 5 on all accounts. Our room was simply amazing. Would have stayed another month. Very clean. All of the amenities that we needed and more. We will definitely go back.Genuine Hotels.com guest review
We were very satisfied. The beach and water were excellent. Just don't forget that you will be charged a $45 non-refundable damage fee and an $85 cleanning fee at time of checkin.Genuine Hotels.com guest review
I took my grandkids and we had a wonderful time staying at Edgewater. Loved everything about the Edgewater!Genuine Expedia guest review
"Midtower condo beach front"
The Mid-tower condos face the ocean. They are older, but large. Our King Bedroom did not face the ocean, but our living area had a nice view of the beach. Bring extra beach towels and chairs. No housekeeping. You pay an extra fee upfront, so don't be shocked. We got a free round of golf at Hombre. The Mid-tower has it's own private beach access. It […] is quieter than the High-towers where the larger family condos are. It could use some updating, but was clean and convenient to all activities and restaurants. Parking is ground level and it was never full. I would stay here again. Read moreGenuine Hotels.com guest review
We had a good time esp with the pool... it was amazingly big.. the kids had a blast with all the kid activities they offered there. but thru hotels.com we were told that there was no more charges when given the total even asking about cleaning fee they said it was all included in the price she gave me and when we got to the hotel and we got hit with […] $70/ night cleaning fee added on. Then we were told it was beach access... And that the villas would not have ocean view but would be on back of the building... Which was fine but we wanted the hotel to be on the ocean..The hotel is but The villas were actually across the street behind a gas station and could not see the ocean and had to walk/drive across the street to get to the pool or beach. So that was very disappointing ! Read moreGenuine Hotels.com guest review
"Disappointed in place for price"
Was told would be "Ocean View" room was across the highway from the beach and it was not in view much less what we were thinking it would be. We were charged an additional fee upon check-in that we were not informed about when booking the reservation. This was partly a maintenance/cleaning fee; however light bulbs were out in the bathroom, the sinks […] and tubs would clog instantly, we were not given any trash bags, none of the remotes in the room worked, and one of the sliding glass doors would not open. Thought we were getting a reasonable price but ended up spending more than expected on a not so great place. Read moreGenuine Hotels.com guest review
From the beginning of checking in this stay became a problem. They did not want to let me check in because I am not 25, but I travel for work and stay in hotels every week and never have had an issue anywhere. The attitudes I received from the staff were less than deserved. Once they finally allowed me to check in, they informed me of a $140 non-refundable […] damage fee. I can understand why this is put in place if I were to damage something but it should be based on the condition at checkout. This fee was not noted when I booked the reservation and would have definitely changed my mind on choosing this location. After paying the fee and receiving the room key they showed me a map of the resort and where I would be staying. When I booked I made sure that I was going to be on the beach side of the resort, and they had me across the street in a golf side villa. When I addressed the issue and asked them to change the room to beach side they informed me that it would be an extra $200. At this point I was so frustrated that I almost agreed. For the cost of all of the extra fees, I could have had a beachfront condo in any of the surrounding resorts for less. We took the villa and tried to make the best of it, but when we arrived, it was very dated the walls were stained, the bathrooms were not clean, and there was no housekeeping the entire time we were there. Needless to say, I will never be staying or referring anyone to this resort again. Read moreGenuine Hotels.com guest review
First of all, the expedia rep said we was getting a room with 1 king, 1 queen, & a sofa bed. The room only had 1 kg & a sofa bed. The room was very spacious, just not what i was told i was getting. This was a very pleasant stay. My only complaint would be that the villas does not have direct access to the beach. They are actually across the street. […] There is a crosswalk that will lead you to the main set of towers. Overall, the property, staff & beaches were beautiful!! Read moreGenuine Expedia guest review
"Across the street from the beach"
Everyone should know that the villas at this property are not on the beach, they are across the street. They do have a tram to take you to the beach when needed though. When I arrived, the couch had sand on it and the cushions were all messed up. The biggest thing is the destination/mandatory cleaning fees which add up to over $100 in addition to your […] rate. Especially for a shorter stay, it's just not worth it. It wasn't a horrible experience, but next time, I'd stay somewhere else. Read moreGenuine Hotels.com guest review
Although I did not like all of the fees, the condo was beautiful. We are planning on a return visit.Genuine Hotels.com guest review
"Nice but expensive"
Our condo was fine. We rented a deluxe 2 bed room Gulf Front , fully equiped. The unit was spacious. The beds were not comfortable but the decor was very nice. The additonal fees were for cleaning, destination * service fees were exhorbant and mandatory. OTher than check in there was no service.Genuine Expedia guest review
"Timing is everything - - for us!"
Nice, friendly staff. Nice surroundings - good pools, on-site restaurants were decent and convenient, short trek to the beach, outstanding view from the 10th floor (where we stayed)! Our condo was clean, spacious and well equipped. Panama City Beach is not normally my favorite place to go because of the "high school" atmosphere and the number of young […] adults that frequent with noise and drinking. But, we planned our trip before the kids were out of school and had a wonderful experience. Lots and lots of arcady stuff and play things to do if you have young families but we prefer to have a quieter stay. We were able to have that and enjoyed our visit very much! Read moreGenuine Expedia guest review
"Great for family and large group"
The staff was friendly. the condition of the room was a little dated. The dryer was in poor condition. It took forever to dry the laundry because the lint screen was broken and apparently the dryer was clogged with lint. The bathroom rug was very dirty and the bed mattresses were uncomfortable. We loved the pools and the view in our room was beautiful. […] Over all the good outweighed the bad. The property was beautiful and well maintained. we would not hesitate to stay again. Read moreGenuine Expedia guest review
"LOVED staying at Edgewater resort!!!!"
We stayed at Tower II, room 202 for Memorial Day 2013 and loved it. Renovated kitchen, comfortable furniture, very clean, large, and beautiful view of the beach. Pool was great, w/ hot tub, and quick walk to beach w/ direct access (no crossing road). Wish we had stayed at Tower I, as they had larger pool (lagoon-style) which played large screen outdoor […] kids' movie at night over the large pool. Also, included with cost of hotel/condo room, kids had free access to their kids' adventure club, which was awesome. Wish we had more time to enjoy it all! On site Oceans Bar and Grill and Starbucks, free parking, <1 mile to Walmart for stocking up on beach supplies and food for condo. Purely enjoyable stay! Will definitely return! Read moreGenuine Expedia guest review
Top notch service, central location, plenty of activities for young children, everything you need for your vacation can be found on the property.Genuine Hotels.com guest review
The real only complaint was the red was rock hard. It was like sleeping on nothing but box springs. Other than that the location and the size of the room were more than we expected.Genuine Hotels.com guest review
""nice resort too pricey""
i enjoyed my stay in the villas the condos were spacious and comfortable and it was clean and well kept. however i feel it was a bit pricey with the extra cleaning charge and fees that was tacked on the moment you got there. definitely feel it was overpriced for the amount of days we spent there.Genuine Expedia guest review
"Great place for children."
We stayed in a 2 bedroom villa on the golf side of the resort but the beaches are easy to reach, they even have little carts that will take you to the pool or beach. The furniture was a little outdated and there were mirrows covering whole walls, which was strange. The location itself is wonderful and very kids friendly with a lot of activities for […] them. If you are not planing on staying in your room a lot this is a great place to take the whole family. Read moreGenuine Expedia guest review
"Great location, easy access to beach!"
We stayed in Villa 911, it was a remodeled condo with all the amenities you would need in order to have a relaxing vacation! We will definitely come back :)Genuine Hotels.com guest review
"Nice Condo Hotel"
Nice experience, However, wanted to stay an extra night or two and even though they had availability they would not give me the same rate I paid through expedia.Genuine Expedia guest review
"my second review due to hotels.com"
my second review due to hotels.com accepting my first review because I listed the huge charges edgewater charged me will not stay againGenuine Hotels.com guest review
terrible ,terrible , terrible , not a hotel i would stay at againGenuine Expedia guest review
First off, I chose this place because the great price and the fact that it was right on the beach. 5 seconds after checking in I realized neither of these were all that accurate. I fully paid the cost of the hotel on hotels.com and when I arrived I had another $145 charge for a two night stay. They said it was mandatory and that booking websites don't […] place the charge on their sites because it makes it more expensive. Also, looking at the pictures this hotel is located right on the beach. This is partially correct, the room I got was a small villa (was very pleasant) on the other side of the main road in another section of the hotel property. The property contains a golf course and a bunch of the rooms are located all over the course. Just something to consider. I would have changed my decision on my stay based on these two hidden factors. Read moreGenuine Hotels.com guest review
"Girls weekend out!!!"
I loved my weekend here. I was able to change my room to a condo on the beach for a little of nothing. The condo was BEAUTIFUL!Genuine Hotels.com guest review
"Suited our needs for our brief stay in PC."
My wife and I enjoyed our stay. While the premises is kept in top condition and offers many extras, pools, café,bars the campus is really quite extensive.Genuine Expedia guest review
"Amazing Romantic Getaway"
My guest and I had a wonderful experience at this resort. The ocean view from our room was amazing. The staff was very nice and accommodating and I would certainly stay here again.Genuine Hotels.com guest review
"Beware of fees"
Outdated “condo” furniture, fairly clean. some lights burnt out. shower drain clogged. NOW! Beware, was told about cleaning fee (range price given) “depending on unit size”, and was charged the max for two day stay in one of smaller units. Not done, Surprise there is a nonrefundable damage fee. WAS NOT TOLD ABOUT THIS, So don’t worry about damage to […] place or anything broken, you paid for it anyway. firmly believe you break it you pay for it. But having to pay for no damage is wrong. Out of curiosity, checked future dates and, again surprise “price Range on fees” has gone up. CHECK THE FINE PRINT AND REALIZE YOU WILL BE CHARGED THE MAX. Oh! Almost forgot, extreme caution, you will be given a Pool/property (small round plastic) tag for your wrist while on property. One for each person. If you loose this be prepared to reach way down deep in your pocket to replace each tag worth probably a nickel to make. fees amount to more than a one night stay. WILL NEVER GO BACK Read moreGenuine Hotels.com guest review
"Cock roach in my bathroom!"
When me and my husband arrived we were very excitied. The villa was huge and looked a little out dated, but pretty nice. 1st night we went to start our grill and it was broken. Called the front desk and they said they would send someone out in the morning to fix it. Someone came by and took the grill and said it was against policy to have it. 2nd night […] we did not know the bathroom door was broken. When my husband shut the door it locked him inside and it took me a hour to get the door handle off (unscrewed it with tweezers!). Called the front desk and she said she would send someone out in the morning to fix it. Called three times (once a day) before someone came and fixed it. These things I could handle BUT on the 4th day I went to the bathroom and there was a cockroach! A COCKROACH!!! I do not to bugs at all and the worst of worst was in our bathroom! We trapped him with a cup and called the front desk again to complain. The lady reassured us it wasn't a cockroach, but instead a palmetto bug. She said they live in the palm trees and that it was most certainly not a cockroach. I felt a little relief until I looked up what a palmetto bug was... "largest species of common cockroach." This thing was the size of the palm of my hand. It was huge! The lady and the front desk was almost condensing to my husband when he called and complained. I will never go back. Worst experience at a hotel ever! Read moreGenuine Hotels.com guest review
"Worst hotel ever"
Where do I begin? Wayyyyy overpriced for the condition of the room. You would think for what you pay you would get more. Not so much. I don't recommend this place to anyone. Next time I think I'll stay at Magestic. I'm sure there's not a VCR in their rooms.Genuine Hotels.com guest review
"Not worth the price we paid!"
The room was so out dated. It was like going back to the 80s. Plus we went to this hotel because the internet said it was on the beach. However only part of the resort is on the beach, from our room we had to drive!Genuine Expedia guest review
"Beware of hidden $160 "resort fee""
Location and room was great, BUT beware of the $160 resort fee that Is not included when booking your room online. We were notified of this fee at check-in. There were other guest checking in at the same time that were also being notified of this wonderful fee (sarcasm). The front desk staff were prepared for the onslaught of frustrated guest because […] they had all of the booking websites home pages printed out to show everyone the fine print. Just thought I would let everyone know. All in all a great hotel especially for a family vacation. Restaurant is a bit overpriced. You would be better off driving down the street to one of the many restaurants on the beach. Read moreGenuine Hotels.com guest review
we liked itGenuine Hotels.com guest review
Everything was good except there wasn't any maid service and there was and extra clean up fee added that wasn't mentioned till I arrived.Genuine Hotels.com guest review
"BEWARE! Hotel Staff are awful"
Upon checking into the hotel I found out about a cleaning fee and damage deposit. I did go back and see on the expedia confirmation that there is a cleaning fee listed, but of course they charge the highest rate listed when it is a lower range on the reservation. The reservation also shows a cleaning deposit of $45. I even confirmed that this was refundable […] when I checked into the hotel. Well when checking out they said this is a waiver and I had to pay it regardless if anything was broken, which it was not. The manager said "too bad, you have to pay it". I was also told my a staff member that 50% of the people checking in do not know about the cleaning fee. This is obviously a problem. I will never stay here again. Read moreGenuine Expedia guest review
Overall stay was fine.....wasnt made aware of cleaning fee at time of booking which i feel wasnt a necessary feeGenuine Hotels.com guest review
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