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AC Hotel Alcala de Henares by Marriott, Alcala de Henares

4 stars
Calle Octavio Paz, 25Alcala de HenaresMadrid28805Spain, ‏‎855-239-9485
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Excellent4.2 / 5
Food
Delicious food
Cleanliness
Clean
Value for money
Best value for money
Comfort
Comfortable
48See all 48 Hotels.com reviews
From 108 reviewsTripAdvisor Traveller Rating

AC Hotel Alcala de Henares by Marriott, Alcala de Henares

Hotel Info: ‎866-539-8117‎

from $56
  • Superior room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking *

Also known as

  • AC Alcala de Henares Marriott
  • AC Alcala Henares
  • AC Hotel Alcala de Henares Marriott
  • Hotel AC Alcala Henares
  • AC Hotel Alcala Henares Marriott Alcala de Henares
  • AC Hotel Alcala Henares Marriott
  • AC Alcala Henares Marriott Alcala de Henares
  • AC Alcala Henares Marriott

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 14 per night

Buffet breakfast is offered for an extra charge of EUR 12.10 per person (approximately)

WiFi is available in guestrooms for EUR 12 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Number of meeting rooms - 8
  • Conference space size (feet) - 20595
  • Conference space size (meters) - 1914
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

AC Bar - This bar specializes in international cuisine and serves breakfast and dinner. Open daily.

AC Hotel Alcala de Henares by Marriott, Alcala de Henares’s small print

Also known as

  • AC Alcala de Henares Marriott
  • AC Alcala Henares
  • AC Hotel Alcala de Henares Marriott
  • Hotel AC Alcala Henares
  • AC Hotel Alcala Henares Marriott Alcala de Henares
  • AC Hotel Alcala Henares Marriott
  • AC Alcala Henares Marriott Alcala de Henares
  • AC Alcala Henares Marriott

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 14 per night

Buffet breakfast is offered for an extra charge of EUR 12.10 per person (approximately)

WiFi is available in guestrooms for EUR 12 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 48 reviews

AC Hotel Alcala de Henares by Marriott, Alcala de Henares
Outstanding5.0 / 5
Nice place
Great staff. Using the small gym was a pain. Good parking.
1 night family trip
AC Hotel Alcala de Henares by Marriott, Alcala de Henares
Good3.0 / 5
It was Okay ... just Okay
The AC Marriot in Alcala fell short of our expectations. Compared to other hotels we’ve used in recent weeks, at comparable prices, we felt squeezed for every euro they could charge for any amenity. Parking is provided off the busy street only at a premium charge. There is no clock provided in the room & only limited amenities, not including Kleenex, as offered by most hotels. It had one straight chair at the desk, leaving nothing else for people to sit on in a room for two people, much less a visiting guest. Want breakfast? It’ll cost 9€. Need an extra pillow? 35€. How about an extra closet hanger? (there were 4 in the closet) that’ll be 5€ each. But perhaps the real slap in the face in this mecca of capitalistic operations, was the inclusion of a “news channel” among the few English speaking TV channels they offered, that was actually a Russian propaganda channel (RT), direct from Moscow, that prides itself in deriding western cultures, by providing “an alternative perspective on major global events, & acquaints an international audience with the Russian viewpoint.” We had never heard of the channel before seeing it in the Alacala hotel & hope to never see it again. By the way, there was no channel guide in the room & the room directory referred to a “modern TV” being provided, however it was a older model, without even an HDMI port to watch a movie if you wished. The hotel is not a bad hotel, just not what we expected from the esteemed name Marriot.
5 night romance trip
AC Hotel Alcala de Henares by Marriott, Alcala de Henares
Outstanding5.0 / 5
Great hotel chain in Spain and Italy, maybe more
Absolutely a great hotel chain. Great rooms, all the amenities. We are now staying in their Genoa property and heading for Venice with 3 nights booked there. Highly recommend them. It's a 4 star with a 4.5 rating in my opinion. Join there club (Marriott) and you get many benefits (IE. Free WiFi, parking, etc) Aloha
2 night romance trip
AC Hotel Alcala de Henares by Marriott, Alcala de Henares
Excellent4.0 / 5
overall nice hotel, in nice area
nice hotel in the city of Alcala de Henares (not Madrid). It is outdated and the air condition controller was malfunction - I was able to operate it at the evening, but not anymore in the morning. The area is nice - a walking distance to McDonald's and pubs.
1 night business trip
AC Hotel Alcala de Henares by Marriott, Alcala de Henares
Outstanding5.0 / 5
Excellent overall, except for a/c
Perfect hotel except for the fact that we were only given 1 room key for 2 people to share and the key had to be inserted into a slot inside the room for the a/c to work. That meant that when we left the room, the air automatically turned off. That might not have mattered if we were able to control the a/c temperature, but we were not. It took several hours for the a/c to cool the room off enough in June for me to need just 1 sheet as a cover. I recommend that you request an extra room key and keep both the window curtains and the bathroom door closed so the a/c is more effective. Also, wear ear plugs while trying to sleep because the a/c makes a strange noise at about every 3 minutes or so. (I didn't really time it because I was deliriously tired from major jet lag.) However, the guy at the front desk was super nice when we checked in and gave us a quiet room like we requested and when I called down about needing extra pillows, they arrived promptly. Also, the next morning we had the fitness room to ourselves and it's really nice with free water bottles available chilled in a mini refrigerator.
1 night romance trip

See all reviews

AC Hotel Alcala de Henares by Marriott, Alcala de Henares

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