W New York Times Square - New York 40.75936, -73.98512

I read some of the other reviews before going to the W and I was prepared for the worst. But, it turned out to be a very pleasant experience. The room was not nearly as small as I had imagined, and the staff was helpful and attentive. The beds were extremely comfortable and there were plenty of towels. My only beef was that there was just one drawer for clothes and the bathroom was a little run down (if you looked under or behind the sink area). The bar gets very crowded at night, but it was a great hotel overall. Would definitely recommend it (although, don't stay with someone you aren't very comfortable with because the bathroom walls are just frosted glass!)

lovely hotel. got a cheap rate because we booked on the day. room nice but dont know if i would have paid full price.

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Overlooking Times Square and close to tour stops, the theater district and the best area restaurants.

The view from this hotel room was fabulous - straight onto Times Square. Room was spacious, clean and very comfortable. Highly recommended.

Great location and very trendy. Perfect for business or for a week end get away with you mate. You can't go wrong with this property.

We were disappointed with the size of the room. Great location.

The hotel is in an outstanding location. The lobby and restaurant is terrific. The rooms are a very tight squeeze and you can't even put your suitcase down on the floor to open it up. That bathrooms are tiny with sliding doors and no ventilation. It was nice and clean but a very tight squeeze.

I purchased two rooms, while checking in asked to get the rooms side by side. I wish I was told that the one of the rooms was a handicap accessible unit. The room did not have the updated sink and shower like the other rooms iv'e been in before, this was one of the reasons I chose "W". I wanted to show the uniqueness of the faucets and neat little perks of this room. Overall, both rooms could of been more clean. The other room had left over tolet paper in the trash can...yuk! Not to mention that the tv didn't work with the remote. Also was missing a light fixture???

The W Times Square in NYC is a modern, upbeat hotel that is perfectly located if you are looking for an upscale, Times Square/theatre district experience. Staff was notably polite, friendly, helpful, and effective from curbside to room. I'll also throw in "cool." We enjoyed a corner room on the 54th floor which provided elegant midtown views and well-insulated quiet from the hustle of the crossroads of the world below. The room decor is stylish and contemporary and provided a thoughtfully planned work station if your visit is business. The overall space of our king-size bed room wasn' miniscule or overly generous for a leisure visit, and would be a bit tight for more than two people if entertaining or hosting business. The transluscent glass partitions separating the bedroom from the bathroom is a bit disconcerting if you desire a bit more privacy when performing personal functions, especially when illuminated at night. If you are conducting a business meeting with a client, you may want to refine your shadow show choreography along with the Powerpoint presentation. Thoughtful comedy and wonderment are provided in the retro-"when times were lush and extravagant" room service directory's menu and accompanying price list. (No, W doesn't quote that way, but if they Wish too,they may...at a price.) Don't be shocked, this is all of NYC. Room service prices don't become humanly feasible until you hit the burbs, ...Iowa, I think. Given the amounts, I believe the individual orders are filled there as well. I would stay at the W Times Square again in the future based on the staff's hip professionalism and the facility's tremendous location.

I live in DC and frequently come to NYC to bring friends and family who have never been. I either try to stay in Times Square or hotels on the Upper East Side (depending on that particular visitor), to give them their complete NYC experience, all with excitement and convenience. I usually stay down a few doors at the Marriott Marquis but decided to give the W a chance because it was finally at a price I was willing to pay. Let me tell you, I was not disappointed AND i was pleasantly surprised! My cousin (she is a small town girl from Georgia who lives for trends) loved it and was thrilled to be staying there too. When you walk in, it's pretty groovy! There are water walls, ceilings, and floors - water cascading all around you. There were also orchids, which are my favorite, so the W pretty much almost won me over completely. Anyway, you take an elevator upstairs to get to the lobby, which they call "The Living Room," which looks more like a lounge to me rather than a place you would check in for your room. Well, we go up to our room and we were impressed! We were digging the cool lights and modern furniture. We did not like the bathrooms though, because all the walls were frosted and did not provide enough privacy. But I did like all the Bliss products! Everything was very clean too. Other than that, everything was pleasant. The location was convenient and the staff were very professional and exhibited excellent customer service. I'll definitely go back.

The hotel has a beautiful lobby and attractive rooms. Otherwise, it's just a basic hotel.

We had a great time at the Hotel and loved the style and cleanliness of the hotel!! What a wonderful place to stay!!!

The hotel itself is very nice, but we were a bit disppointed with our room. When we booked it, we asked for a non-smoking room (because my husband has asthma) and when we got to our room, it was a smoking room. It reeked of fresh smoke and I immediately called down to the front desk and asked for another room. They said they would send an ionizer to get the smoke smell out, but it would take an hour and we would have to leave the room because of the ionizing effect. We left for dinner and when we returned, the smell was just as bad. We decided not to move rooms because we had already unpacked our things, but noone from the front desk ever called to ask if our room was better. Luckily my husband didn't have an asthma attack that night.

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This was one of my favorite hotel rooms that I've stayed in. Hotel lobby was beautiful, as were the rooms. Very contemporary. All staff were polite.

My wife and I stayed here for a couple of days to take in the city. Having only read reviews and never having been to the hotel, we were immediately struck by the modern styling as soon as we arrived. The staff was INCREDIBLY friendly, our room was immaculate, very tastefully decorated, and had all the modern gadgets you would expect from a hotel twice as expensive (HDTV flat screen, Ipod dock, etc.). Great location, we could see Times Square from our room. Very hip, stylish decore throughout, and the most helpful and outgoing staff I have encountered in NYC. Highly recommended.

When arrived to the hotel, it was late however, I called earlier in the day to pre-register because I knew that we would getting in late. When I got to room, it was not the spectacular room that I purchased but a corner room on the 10th floor that had no view of the city. I was very disappointed. The next day, I went to the front desk to request a move and they seemed hesistant to give me another room. The front desk agent did finally confirm that they would move me as long as my valuables were packed. When we returned later that evening expecting our new room, to much of my delight, my room was not ready. After waiting for about 20 minutes the room did become available and it was on the 51st floor. It had a better view but it was not facing time square. I just think that for the price that I paid, the customer service could have been better. I will not be staying there in the future.

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I don't know that I would stay there again (over priced for rm size & comfort) BUT you couldn't ask for a better location. The bath room is tiny and the lighting is poor.

Perfect for tourist- right in the middle of Times Square, action all night long.

When looking to be near Broadway shows and the crowds, and single hops...this is the place! Its non-stop here and great modern color decor going on! The Blue Fin restaurant attached is also quite happening!

Had a great time and the staff was excellent.

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This place was amazing, the best view in the city. Staff was very friendly and the bar was great. It is very central to times square, you walk out and you are in it.

The hotel was great, we had no complaints with the service. Everything was very clean. I would recommend this hotel for couples, not so much for families. The bathroom did have a kind of see-through glass which could be bad depending on who was staying there. It was really expensive, and everything cost a lot more when you got there. You have to pay a lot for internet and anything you order. I loved the hotel and would recommend it to people, but I'd probably stay somewhere else for our next trip a little less expensive. It was nice for our first trip to NYC.

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The personnel at this hotel has a great attitude, they are really looking for you to feel comfortable on your stay. The location is very convenient if you want to walk around a vibrant area or watch some shows just by walking a couple of blocks.

I thought that the hotel was very nice and the concierge and front desk staff were extremely helpful when asked about surrounding attractions. I did think however the hotel was slightly overpriced.

If you want to stay around Times Square, it's a good choice. Romms are small, but comfortable. Service was good, bar was full of young professionals having a good time. OK for New York prices.

The hotel is as close as you can get to being smack in the middle of Times Square. The service was great and the room very comfortable. My 12 year old daughter loved it!! I would definitely stay here again and I have been to NYC numerous times!!! It's a winner!!

We enjoyed the hotel very much, despite its' obnoxious time-square location. The waiter at Bluefin (Chris) was particularly delightful. The only complaint was the creepy bathroom walls (they are see through from the rest of the room). Further, you can hear everthing that happens in there. It was particularly strange that you COULD NOT see out of the bathroom (like a two-way mirror), but you could see into the bathroom. It seems as though the walls/door may have been installed BACKWARD! haha.

A very updated hotel with a great location to most major attractions.

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My daughter and I had a wonderful time. The room was exactly as presented. We only had one issue, our room wasn't cleaned until almost 4:00 on one day. I had to call twice. Other than that...perfect!

Booked this hotel as a last minute deal and was very satisified for the looks, feel, quality, confort and design of the hotel. Price was hig - but so it everything in NYC. Great location for all activities in NYC.

I stayed at W this past weekend, and was very pleased. Staff was exteremely accomodating, the room was perfect, and the location could not have been better for a weekend of sightseeing, and normal tourist activities. Would deffinately stay here again, and recommend to others.

We thoroughly enjoyed our stay at the W in Times Square. We were met by friendly valet car service and professional doormen who directed us to Check In. Check in was fast and friendly. Our room was lovely, just as shown on Hotel.com photos and very clean. We enjoyed the central location of the W Times Square as it suited our needs for this trip. We were within walking distance to all of our destinations. However, the doormen asked us each time we left the hotel if we required a taxi or car service. All around very good service and a nice clean place to stay. We will stay here again.

We arrived early and were upgraded to a corner room that overlooked Times Square. Great view. We returned later in the day to find birthday balloons and a few gifts from the hotels wish team. What a great surprise!!!!! Everything was super would stay again. thanks

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I don't think you could make a hotel room more uncomfortable. Small low beds with cheap sheets. That must be why they keep it so dark. Never again.

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Overall the experience was nice. Our only complaint was that the sliding glass door to the bathroom was very hard to open and close and noisy. The reception staff said they would look into it. It was also a very windy night and one window would not close all the way, so the wind noise was very loud.

Took my 10 year old daughter to NYC to celebrate her birthday and the only thing she wanted to do was hang out in the hotel! It is very cool...from the street level entrance to the purple lighted elevators to our room (with a super view of Times Square). I used their Whatever/Whenever service to have balloons and cupcakes put in the room for a surprise. I thought I would pay a small fortune for them and I was so pleased that it was so very reasonable! My daughter is already planning out her 11th birthday...at the W!

Everything was great. Very clean. Only comment is to be aware that the wall to the bathroom is glass. Although blurred, the bathroom isn't that private from the rest of the hotel room.

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