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"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
Reviewed by a Hotels.com guest on May 5, 2012
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"European-Like small Hotel"Reviewed by a Hotels.com guest on May 5, 2012
comfy bed, nice bathroom, great staff at front desk, wireless access easy, computer in Lobby new and rapid. Parking garage reasonable rate. Great spot nearby:EatIly--check it out for restaurants and goodies to bring home. Only improvement that could be made is quality of towels.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Blue Fin - Swing into the sleek and sophisticated Blue Fin for succulent seafood and a stunning view of New York City. Seating up to 400 guests on 2 stories, the restaurant serves breakfast favorites including omelets and eggs Benedict to help you power up in the morning. Lunch highlights include sushi and oysters. Live jazz is performed every night in the upstairs semi-private alcove.
The Living Room Bar - White leather and glowing alcoves add sex appeal to this intimate bar. Signature cocktails are poured while the DJ spins, and you can mingle with the image-conscious 30-something locals, play a board game or two, and check your email using the bar’s wireless Internet access.
SWEAT Fitness Center offers plasma TVs to keep you in the zone, and state-of-the-art equipment including aerobic machines, toning weights, and Pilates balls and mats.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
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"Top notch for Times Square"
Love the W..Perfect Location..Extremely Stylish..Very Comfortable and Clean
"W was Average"
Average facility.Room was small and located in close proximity to heating unit. outdoors which made for a fitful night's sleep! Furnishings were adequate. Fortunately, not that much time was spent in the room. Proximity to Times Square was excellent. Small staff was efficient and reasonably personable. Since there are other options in the area, I would […] probably choose one of them upon my return. Read more
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"W hotel"
what can i say, i always have a great time at the W. location is great (times square-wise) and the place is very nice. the lounge is not as cool as i've experienced at other W's, but it is more than cool enough to chill for some drinks. one downside is the elevator arrangement (there is one elevator from ground level to the 7th floor main area, and […] then you have to go to your elevator bank to get to your room), but the lifts are very fast and the wait isnt that bad. also, we booked 2 double beds, but they oversold and only had a king on our first night. they gave us a rollaway for free of course, 4 free conti breakfasts and $100 room credit. they also moved us to our double beds room the second day for us after we left for the day, and also left us a free water and a hand written apology note. also, note that the bathroom walls are frosted glass, so silhouettes and skin tones are clearly visible to those outside of the bathroom. overall, a great stay though. i always seek out W's first when booking in a city. Read more
"W in Times Square"
Great location. Nice design/layout. Disappointed in some comforts such as lack of coffee in rooms, rather cheap shampoo/conditioner that was not replaced each day, no free WiFi in rooms all of which was not consistent with price or image of this hotel.
"W hotel times square"
Great location for tourists. Near all major subways and in the heart of Times Square! I stayed in the fantastic suite with four guests total. The room was comfortable for this amount of people. It is not meant for morethan four guests. However, I was disappointed how much was charged for this room and how they skimped on the simplest of things. There […] were not enough toiletries for all the guests( only enough for two) When we arrived there were no towels and pillows. The room needs some major upgrading. I was surprised how old looking a suite at this W location looked. The hotel staff is very sweet and accomadating,they were fantastic. They made sure all of our needs were met. I recommend this hotel only for the simple fact of the service and the location. It is overpriced and ovverated for what it is which is the only pitfall. I probably wouldn't stay again because I'm sure other hotels in the area are priced better and the rooms are more modern. I have mixed feelings of the W . In summation, great location and friendly staff but over priced and be prepared to ask for the simplest of requests as basic ammenities are not provided... Read more
"Not at all as expected"
W Hotel oversold the rooms with double beds and they ran out of the rollaway beds when I checked in at 4:00 in the afternoon. We were provided with 2 blankets as a replacement for a bed. Although the W Hotel did comp the wi-fi and "breakfast," I didn't notice the fineprint that they comp only coffee, toast, & cereal, not other hot breakfast items on […] the menu. So, we ended up having to pay for the breakfast. Also, it was super noisy at night at Time Square. We were up at the 43 floor but the sounds of cars were still loud. Worse yet, there was construction site nearby and the construction noise was very loud, especially at night. Read more
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"THE HOTEL W - TIMES SQUARE"
Amazing Views!!!!!! Our corner room allowed us to have both the Hudson view AND Time Square!! We loved being right in the heart of the theatre district. We walked to our show then walked to our restaurant. We had a delicious brunch at Blue Fin on Sunday. We would definitely stay there again!!
"incidentals"
Rooms should have a coffee maker...
"W Hotel in Times Square, NYC"
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"Not as nice as I would have hoped"
Well for starters I should mention that the hotel ambiance and theme was very attractive. The lobby and lounge area were well decorated and comfortable. The bed initially felt comfortable and the Times Square location is great. Had lots of annoying problems that detracted from my stay. House keeping managed to misplace/steal my Roku remote for my player. […] They did not restock my toiletries and towels even though thery were obviously discarded. Hotel heating and AC unit in room was broken and only blew out hot air. Without any air circulation the room was stuffy. I expected more from this highly rated hotel and will not stay there again. Read more
"NYC with the kids."
We had a great time with the kids. Perfect location! Easy access to everything. Would recommend and also go back to this hotel!
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"W- Times Square"
Typical W hotel but the area around Times Square if very "touristy" - if you want more quiet stay at the other W's in New York City- Location is great for theater and shopping. The trade off for good location is the "noisy" touristy type of customers in that area.
"Room with a View"
Thank you for being able to honor my on-line request for a high floor with a view, The receptionist was very accomodating and cheerful. I have stayed once before at the W Times Square and at another VERY near by Boutique Hotel. I have enjoyed both equally which is a complement to hotel of your size. Thanks for a nice stay.
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"Great choice to stay in T'Square"
My stay was largely pretty great at this property. Meets high standards for W hotel in my mind. I would definitely stay again. Small issues: bellboy refusing to bring bag to street level for later pick-up, day of check out. Lobby is on 7th floor. Also, billing department is not responsive to small bill corrections, takes many attempts.
"Great location, great view"
I had a room on the top floor (57th) with a view of Times Square. The hotel, the resturant downstairs (BlueFin) and the bar in the lobby were all wonderful. The front desk people were very nice and friendly as well. I would stay here again. My only complaint is that every day I had to call them to come clean my room, give me new towels and linens. […] The hotel is trying to save money (which I appreciate), but I didn't like having to call them daily to tell them I want clean towels. To be fair, there is a not in the room that notifies you of this. Other than that, we loved it! Read more
"The W in the heart of Nyc"
This was a pretty bad hotel considering the age of it. Our heater did not work in January in NYC and we were told they would fix it twice and it never happened and we were neve offers a new room. Yet they offered us free breakfast which was prett terrible and really hard to enjoy anything in an ice cold room. Our shower head was poking out of the wall […] and they maid service never vacuumed our room. So super big thumbs down for cleanliness, maintenance , price, quality of food, and hotel service.. Read more
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This guest did not leave a comment.
"The W in Times Square--must go for young adults"
Upon arriving to the hotel, the room was not ready. The lady at the front desk granted my girlfriend and I with 2 free drink vouchers from the bar. Immediately I knew this was a good place. After our drinks, I went to back to check in to see if the room was ready. It was and the woman at the front desk gave us two more drink vouchers for being patient. […] Awesome. The room was very nice and very clean. Two small complaints, The water pressure in the shower was just not enough for a man of my size. I had to huddle under the shower head which barely poured any water on me, which turned a 15 minute shower into a 25 minute shower. Also our remote for our TV didn't work. Two small inconveniences that really didn't matter but in the essence of the review, it would be something to better my next stay at your hotel. The party scene in the lobby was excellent. Fun and vibrant. I do not suggest this hotel to large families with young children. But for young couples trying to get away for a weekend, this is the place to be. I will be returning here. Read more
"Great location but a little worn"
The hotel has a great location but the building is showing some wear and tear. Workers were great!
"Great Hotel"
W Hotel Times Square is really good hotel...good location...good service...good quality ... I do enjoy my christmas there with friends...
"W Hotel"
The hotel was great, except that our bathroom was not clean and room service prices are over the top. The hair from the previous guest was still all over the shower/tub, floor & sink of our bathroom. The racks underneath the sink (which hold your clean towels) look like they have never been cleaned. They are supposed to be chrome but are brown from […] the dust on them. Read more
"W"
Great location and helpful staff
"Rolled out the red carpet for our Puppy!!"
After being kicked out of a neighboring Hotel becasue of our puppy (even though it was a dog friendly hotel) we moved over to the W after booking them on hotels.com at literally the last minute. the W was amazing...The provided us with a doggie care package and even offered dog sitting if needed. The room was spacious and the views of hudson river and […] time square were breathtaking. Would definintely return to this hotel. From now on it's the W for me no matter where we go!! Read more
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"Nice stay"
We were supposed to have a corner room, upper leval and they were all sold out when we checked in at 4 pm. This was dissappointing, but they gave me dining credit to compensate. My wife got out of the car to walk a few blocks to the hotel and I got there first. The desk clerk assured me they would give her a key when she arrived, but they did not, […] same desk clerk five minutes later, that was pretty bad service. I had very good service by all of the rest of the staff in our stay, they were great. Would stay there again, but rooms at upper level are way to pricey. Read more
"Trendy spot, but be ready to pay"
The W in Times Square is well recognized as a fun and trendy local for yuppies. The staff is very friendly and helpful even when compared to other higher-priced hotels in the area. The bar-lounge is very neat and stays active to all hours of the night. Unfortunately they only serve drinks so you need to go elsewhere for food. The rooms are surprisingly […] small considering the premium price and luxury feel of the hotel. The bathroom has a opaque wall so don't invite friends over unless you feel comfortable sharing everything. The tolerance on noise was very low too so don't expect living out your rock star fantasies here. Overall, the W is a nice place to stay, but don't expect too much or you will be ultimately let down. Read more
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"W HOTEL IN TIMES SQUARE NEW YORK"
ME AND MY WIFE STAYED AT THE W HOTEL FOR MY 25TH WEDDING ANNIVERSARY. WHEN I CHECKED IN, EVERYTHING WAS AS IT WAS SUPPOSE TO BE. CHAMPAGNE AND CHOCALATE COVERED STRAWBERRIES, FLOWERS PEEDLES ON THE BED ETC. WHEN I WAS HANDED MY ROOM KEY, THEY SURPRISED ME BY GIVING ME A ROOM ON THE 57TH FLOOR , WHICH IS THE TOP FLOOR IN THE HOTEL, INSTEAD OF THE 30TH […] FLOOR ,WHICH WAS WHAT I WAS SUPPOSE TO GET. THEY UP GRADED ME FOR FREE. OVERALL A GREAT EXPERIENCE. Read more
the w - times square is located right in the heart of all the action. i was on the 50th floor with a view, second to none. i had sushi in the "blue fin" restaurant and walked two blocks to a "live" broadway show. if there's one complaint, it's the availability of elevators. each day offered maintenance issues with the "lifts," as they're called. i […] highly recommend the w - times square! Read more
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"W New York Time Square"
As usual, excellent service at the W. I arrived on a red eye flight from LA, and they let me check in at 9am, so i could shower and clean up before my meeting. Thanks abunch!
"Right in Times Square"
This hotel s absolutely fantastic. It's right in the heart of Times Square and it extremely easy to get to from the airport. The service is great and the rooms are spotless.
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"Not worth the money"
Stayed there over night for my wife's b-day. First issue. No real line when checking in. We got skipped by at least 4 people and the clerks didn't care. Second issue. Parking. They said they had valet parking when I asked. They didnt mention that is was a separate company and that you needed to pay. Third issue. Way too expensive for what they give […] you, although I will admit, being in the heart of Time Square is convenient. But I could have saved much more at a hotel just as nice only 2 blocks away WITH free parking. Fourth. If you dont mind being a bit voyeuristic, then you will be happy to listen to your sweetheart empty her bladder with the smoked glass enclosed bathroom. That could be a bonus to some and a negative to others I suppose lol Checkout was easy. Right through the TV. Seems like the hotel is trying to have the identity of upscale trendy when it really isnt. Read more
Great location, staff was nice.. But had to take 3 elevators to get to my room and needed my room key to use the elevators (no big deal but a pain).
"Very convenient"
Great location, and the room was very quiet despite being steps from Times Square. Did not like the bath room at all - frosted glass walls, no privacy, loud panel door. Check in was very quick and easy.
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"Great lobby bar!"
Friendly helpful staff, comfortable beds, great location! Cant say anything bad!
I highly recommend the W Times Square. The hotel was convenient to all sites. Great ammenities and staff. Comfortable rooms. All around beautiful hotel.
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"W Hotel Times Sq"
The best place to stay in all of Manhatten !
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