Sofitel London St James - London

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was in a very quiet location yet only a two block walk to Piccadilly Circus. It was very conveniently located within walking distance to most of the main London sights. Only slight downside was that the room was a bit small but the positives outweighed that. Great service, complimentary wi fi in rooms, and the location made this an excellent hotel […] for us. Read more

Genuine Hotels.com guest review

I would stay here again and again! The service was excellent and the people were all so kind! Right down the street from the Picadilly Circus Line!

Genuine Hotels.com guest review

very nice hotel in excellent location. Concierge were helpful and all staff attentive other than at the restuarant. The quality of the food and service at the restaurant let the hotel down. Otherwise very very good and I would use the hotel again.

Genuine Hotels.com guest review

Everything was excellent.

Genuine Hotels.com guest review

Beautiful hotel, great convenient area, wonderful staff. Pricey, but worth it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really a very nice place to stay and close to many attractions. The staff could not have been more accommodating.

Genuine Expedia guest review

Polite staff, well located for business downtown London. Small upscale hotel feel with all the amenities of a large hotel.

Genuine Expedia guest review

Our 2 rooms were overlooking the inner courtyard which was more like a shaft. I think such rooms are suitable only for warehouses, not for people.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I took my husband to London to celebrate his 50th Birthday. This was our first trip to London and this hotel was the perfect choice. It is beautiful, clean and accommodating. We did not dine in the hotel's restaurant as London has an abundance of restaurants to choose from. We did order room service and that was great. We thoroughly enjoyed the time […] spent there. The hotel's bar is really great and the bartenders are fun to watch as they make their specialty drinks. We were served champagne when they learned that it was his birthday. This hotel is in the heart of everything and therefore the perfect choice! The concierge is very helpful with reservations and theatre tickets. When we return to London, we will be staying here again. Read more

Genuine Expedia guest review

Arrived early, however, they had a room ready for us. And, it just got better from there. Great sheets. Great shower.

Genuine Hotels.com guest review

We were very impressed with this hotel. From the moment we pulled in front they literally treated us like royalty. The rooms were very comfortable, the baths were wonderful, from the rain shower to the giant bathtub. The concierage helped us with bus info, theatre tickets, cabs, you name it! Overall a wonderful experience. We would definitely stay there […] again. Read more

Genuine Expedia guest review

Very good location. Staff very helpful and friendly.

Genuine Expedia guest review

Went to London with my Mom to celebrate my birthday. From the time we arrived to the time we checked out, our stay at the Sofitel was nothing short of amazing. We actually arrived on my birthday and when the hotel rep realized this as we were checking in, they upgraded our room!! After checking in, we went out for dinner. When we got back to the room, […] there was a "Happy Birthday" cake in the room waiting for me. Each hotel employee that we came across, from the front desk to doorman to the bell hop to the concierge to the bartender to the maids, was extremely pleasant, helpful, made us feel right at home and seemed to be eager to make sure we were enjoying our stay. The location of the hotel was convenient to all the lovely London sites. We were able to walk to Trafalgar Square, the London Eye, Piccadilly, etc. The tube is right up the street so it was totally easy to get over to Harrod's. The next time I go to London, I will definitely be staying at this hotel. Read more

Genuine Expedia guest review

great hotel with all the services included

Genuine Hotels.com guest review

Staff was very nice and couldn't be more accomodating. Both the restaurant and bar in the hotel were not only elegant but the food and service was superb. The hotel is centrally located and convenient to all shopping, restaurants, sites and theaters. You can walk to most places and public transportation was nearby.

Genuine Expedia guest review

Small space, but superbly equipped room. Staff is courteous, professional and helpful. Very comfortable stay.

Genuine Expedia guest review

I stayed at this hotel alone a few months back and had a wonderful time. Returning as a couple (who prefer separate beds), I was very disappointed at the smallness of the beds in a double room, as well as how uncomfortable my bed was. Having recommended the hotel so highly, I also felt a bit guilty. I wouldn't complain at all were it not for the staggering […] expense involved in staying here - its more expensive than virtually any hotel in the entire US, and you can find rooms with two large, comfortable beds in even the least expensive hotels in the US. If you're a solo business traveler with an unlimited budget, I would recommend it unstintingly! Read more

Genuine Expedia guest review

Fropm the greeting at the door until checkout, an unbelievably great experience. Absolutely no negatives and not to mention a great location

Genuine Expedia guest review

We've stayed in this hotel for 3 night and really enjoyed our stay. The hotel is centrally located - walking distance to lot of attractions. Loved the floral arrangement in the lobby! The staff was wonderful and helpful. Our room was very spacious and had high ceiling which is definitely a plus. Will stay here again!

Genuine Hotels.com guest review

This hotel is really one of the finest I have stayed at in London. Great convenient central London location - close to St James Park, Picadilly, Trafalgar Sq, Leicester Sq. The room is well appointed and the lobby / bar / restaurant are perfect for entertaining guests.

Genuine Hotels.com guest review

Superb in every way Attentive service Nice afternoon tea Helpful concierge

Genuine Expedia guest review

The hotel staff has brought customer service to a new level which I have never experienced in my many years of travel. When was the last time you checked in to a hotel and the staff tells you to sit on a plush sofa while they bring your tropical juices and check you in while discussing all the surrounding attractions. All this followed by the front […] desk staff escorting you to your room and going over all the amenities. The location is perfectly situated so that in a short walk you can be in Soho, Buckingham palace, Big Ben or the eye. If you are interested in the afternoon tea, you ca expect to be soothed by a spectacular harpist who plays a beautiful melody to accompony your snack. All this and I have not yet touched on the spa, the chanpagne tasting bar or the Cocoa Channell inspired bar! Suffice it to say that my wife and I were completely blown away with the level of the property, service and overall friendliness of the staff. I rate this property the highest of the high. Read more

Genuine Hotels.com guest review

This is a very nice hotel at a reasonable price, close to most everything that we wanted to see in London. Never been in London before but enjoyed our stay there.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is modern, beautiful, well situated and with class.

Genuine Expedia guest review

The hotel is quite nice and the staff is really good. The only complaint I have is that the beds are not flat and are too soft. Everything else was great!

Genuine Expedia guest review

Wow. Wonderful experience at the Sofitel. Beautiful room, impeccably spotless. Everyone is extremely courteous and helpful. Not inexpensive, even with Expedia, but worth every penny. Central to everything you would want in London. Within walking distance to Buckingham Palace, Westminster and Westminster Abbey, London Eye, theaters, Picadilly Circus, […] Trafalgar Square - you get the idea. Close to the Picadilly tube line and wonderful restaurants as well. Would definitely recommend to anyone visiting London. Read more

Genuine Expedia guest review

Wonderful, quiet and private hotel in the center of the city. Close to Piccadilly, Leicester Sq and all the shopping!

Genuine Expedia guest review

We loved the Sofitel, from check in to check out. The Hotel is just a couple blocks from Picadilly Circus on one side and a couple blocks from the mall that leads up to Buckingham Palace on the other, Trafalgar square is also just a couple blocks from the hotel, so it is centrally located. The staff was very nice and very helpful in every way. I loved […] that the lobby always has such beautiful fresh flowers. I will definitely stay at the Sofitel again the next time I'm in London. Read more

Genuine Expedia guest review

The Sofitel location is excellent,, as affirmed volunarily by every cabby that dropped me off at the hotel. The restaurant and bar were exceptional, the staff friendly and accomodating, and the room was spacious and well appointed. My 18 year old son was with me on this business trip and the location was fabulous for him to explore while I was in meetings. […] Two thumbs up. Read more

Genuine Hotels.com guest review

In a word, the Sofitel St. James was "Pretentious." The on-line reviews all spoke in glowing terms about the impeccable decor, the spaciousness of the rooms, the lovely views and the opulence of its grand bathrooms (replete with separate bathtubs and glass-encliosed stall showers). One "independent" online video review dramatically punctuated such grandness. Not! The […] room I was provided had none of that. It was small, dark, and had one set of windows, of which only one would open (with some difficulty). There was no natural light, in that the window view looked out into an internal void between the hotel and another building. There were outcropping balconies on the other building, but they were peppered with used aerosol cans. The bathroom was small, and had a bath/shower combination. That was not so bad, but no matter how cautious and careful I was while showering the adjacent floor was always flooded. Moreover, the bath drain was slow and within moments of turning the shower on I was standing in five inches of soapy water. The coup de grace came one evening, when I returned from a business meeting. The house staff had apparently cleaned the room and found it necessary to close the window and crank the heat up to its maximum position. The room was like a steam bath. I complained to the manager, and the next day the staff declined to clean my room by claiming that I had left a do not disturb light on. It was a boldfaced lie, fabricated in retaliation for my complaining. Read more

Genuine Expedia guest review

GREAT LOCATION! Friendly staff, very small room , no outlet for hairdryer in the bathroom or by any mirror

Genuine Expedia guest review

first class, beautiful, clean and centrally located for all the best shopping and sights in London. You will not be disappointed staying here. The staff are wonderful and treat you like royalty, the food is delicious, the rooms are the ultimate in comfort and a lovely home to come to at the end of a day. We will definitely make this our home on our […] next trip to London. Read more

Genuine Hotels.com guest review

The Hotel is great, the staff is super friendly. Its also very well located, for tourism is right on the spot.

Genuine Expedia guest review

I had frequently stayed at the Sofitel London Heathrow, and have often called it my favorite hotel. I suppose it still is, but after a recent 4 day stay at the Sofitel St. James, it's pretty much a tie. The service of every staff member was truly impeccable, particularly the concierge service, which helped me to resolve a number of issues. I honestly […] felt as if I were being treated like royalty (it's right in the royal neighborhood, after all!) I think the fact that, out of 1,067 hotels in London, this hotel is rated #5 (on Trip Advisor) says it all. If you can afford it, don't hesitate for a second! Read more

Genuine Expedia guest review

The Hotel staff was excellent. Very helpful, very friendly. The bar and restaurant was also very good with excellent staff. The rooms were very clean and housekeeping staff very helpful. I would stay there again. It is a convenient location.

Genuine Hotels.com guest review

Great location, wonderful staff and a fantastic hotel. Highly recommended.

Genuine Expedia guest review

I really enjoyed my stay at the Sofitel. The room was very comfortable, and the hotel was close to tube stations and Picadilly Circus. I would gladly stay there againg, the next time I'm in London.

Genuine Expedia guest review

We loved every day of our stay at this wonderful hotel primarily for two reasons. Number one, the staff was fantastic! Whatever we asked for, they immediately accomodated us and when travelling with a 3-year old that means the world to us. Our daughter, Sasha, was very aware of the apples on the lobby in the morning and the madeleines and torrone in […] the afternoon. Everytime she went dashing to the get one, a member of the staff would bring the whole container down for her to choose and then he/she would peel the apple and bring it back in a plate (at her request). I know this she will not forget. Thank you so much! The location (number 2) cannot be beat. We walked everywhere and when our daughter was pooped, we would carry her back in 5-10 minutes and put her to bed. Overall a 5 for Sofitel and the staff! Read more

Genuine Expedia guest review

The hotel has a wonderful location. Trafalgar square, Buckingham Palace and Westminster Abbey all within walking distance. The staff are outstanding, very friendly and helpful. Rooms are beautiful.

Genuine Expedia guest review

Excellent staff, very nice room, fabulous location

Genuine Expedia guest review

this hotel is in absolutely the best part of London - St. James/Mayfair, right on the edge of St. James and Green Park, a very short walk (5 minutes) to Oxford Street, Regent Street, Bond Street, surrounded by the finest art galleries (National Portrait, Royal Academy). The hotel is absolutely beautiful, a harpist plays in the foyer in the afternoons, […] the rooms are extremely comfortable with thoughtful details like adapters for overseas visitors, powerful hairdryers and Hermes toiletries. Will definitely stay every time I'm in London. Read more

Genuine Hotels.com guest review

The Sofitel St. James is centrally located around all the major tourist attractions and provides a great base of operations to do all of your exploring. It's right in Picadilly Circus area and a 5 minute walk to Trafalgar Square. The hotel itself is gorgeous and as you walk in, you hear someone playing the harp live and an army of hotel workers ready […] to give the best service. We stayed in a luxury room which was perfectly described with the softest linens and wonderfully comfortable bed and amenities. The bar downstairs provides a great venue to get a drink and relax in a luxurious environment. The service is impeccable and the Concierge will do everything to help you reach your goals of dining and exploration. Overall, I highly recommend this hotel and would love to return one day. Read more

Genuine Expedia guest review

Sofitel offers some of the finest amenities in its guest room. The only discomfort was the narrow shower stall which is really too tiny for the average person. The other disappointment was the main dining room closed for refurbished during our stay which the website did not mention. These points did not mar our experience overall, however, and we […] can recommend this property without hesitation. Read more

Genuine Expedia guest review

Service excellent, all of the staff were excellent, attentive, accommodating, and the hotel is beautiful, old historic building, new luxury interior. Chef is excellent. Fantastic stay.

Genuine Hotels.com guest review

This hotel is ideally located; is a French run company; has amazing staff. The rooms are quite comfortable, beds were great, food fantastic. I cannot say enough about the quality of the staff - so caring and attentive! Loved my stay.

Genuine Expedia guest review