All hotels in Park City, Utah, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here3000 Canyons Resort Drive, Park City, UT, 84098, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 312 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    4.1
  • Neighborhood
    4.5
3.0 / 5Good
"Motel Service at Resort Prices"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
They switched our room at check-in because ours wasn't ready at 4pm. The new room was still being cleaned when we got to it. The floor was sopping wet when they turned the room over to us. When we wiped up the water, the towel was filthy. Several custodial people tried to get into our room while we were relaxing in there. We were not informed of the huge firework show the night we were there. Valet took 30 minutes to retrieve our car.
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
Todd
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was quite busy with the holiday weekend. We found the layout and parking to be quite confusing. The room was smaller than anticipated but nice. Loved the robes and slippers!
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Would I stay here again? Probably. The front desk girl was gonna charge my card again even though it was previously paid to Expedia. The staff were super nice. Convenient pools and underground parking. Bed and pull out bed could use improvement on comfort. Very good getaway though.
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
US
2.0 / 5Fair
"Totally Disappointing"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The mattress was painful, the a/c was so loud it woke us up every time it came on. The toilet quit flushing at about 1 am. The parking was very, very far from room access. The staff was not helpful nor extremely pleasant. The room was the size of a walk in closet. We have stayed in Park City many times, we will never stay here again.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Shelley
US
3.0 / 5Good
"Room was minute"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel in good location for access to Park City amenities but the room was extremely small. Once the pullout bed was open there was not enough space to open our suitcases.
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
Kelvin
US
5.0 / 5Outstanding
"One night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We truly wish we would have stayed here for 5 days and drove into salt lake city. We loved the room and all of the stuff for the kids. What a wonderful place to stay hope to be back soon
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
2.0 / 5Fair
"Rooms are tiny"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Booked a Luxury Suite and it was the smallest hotel rooms I have ever seen in the US!! The king bed completely filled the Bedroom and the kitchenette was miniscule too so using the sofa bed completely filled that room too. In addition our room was very noisy but the staff refused to let us change rooms.
Genuine Expedia guest review
Other trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was clean and nice. Smaller than it looked in pictures. Parking was crazy confusing as was trying to find my way around the different areas of the hotel: Moose, Bear, Elk.... I got lost a few times. If you're driving anything other than a tiny car, do not park in the Moose "preferred parking."
Genuine Expedia guest review
Other trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great rooms and activities. Very large. Our room took forever to find. Hotel is very large and confusing to navigate.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
Aimee
US
4.0 / 5Excellent
"Nice Place"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was a nice hotel, a little hard to navigate to the rooms. my room was pretty small and the pull out couch was less than comfortable. but overall the room was very nice. a few things could have been a little cleaner in it, but for the most part it was very nice. It was loaded with everything you needed to cook and have a good night rest.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
tiffany
US
4.0 / 5Excellent
"Great room but a crazy maze of amenities!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The suite we had was very nice. Appreciated having the small stocked kitchen. The steam shower/rain shower was lovely. Robes and slippers were nice details. The indoor/outdoor pool was great; the kids loved the water. Our only complaint was that the amenities are located all over the campus and are confusingly located. Getting between buildings was equally confusing and getting back to the parking garage was ridiculous. The staff graciously tried to explain the maps but spoke so fast, it was difficult to follow along. Would we stay there again? Probably. It was a nice room at a good price.
Genuine Expedia guest review
Other trip Jun 8, 2014
Kim
US
5.0 / 5Outstanding
"The One Bedroom is worth it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed in the 1 bedroom Signature Villa. The room was wonderful and so was the jacuzzi tub. Based on what I saw of the "Luxury" Villa and Suite, the Signature Villa is much much nicer. These are the rooms inside the Bear Lodge. (I think the Moose lodge has the older rooms).
Genuine Hotels.com guest review
1 night trip May 31, 2014
Eric
US
5.0 / 5Outstanding
"Great Place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful.
Genuine Hotels.com guest review
2 night trip May 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I frequent the hotel to get away often. I live in Salt Lake. I have never snd will never go to another resort. The Westgate is absolutely our favorite. Everything for me, my husband and my daughter. It is absolutely awesome.
Genuine Hotels.com guest review
1 night trip May 31, 2014
KW
US
2.0 / 5Fair
"Room of Doom"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
We got to the front desk & had to wait 20-25 minutes for someone to finally get to us....and there were 3 people at the front desk & only 1 other couple checking in in front of us. We checked in...he sent us to another desk to get directions to our room....and then send us to ANOTHER desk for who knows what. Does it really take 3 desks to check in?? We liked to have NEVER found our way to the room. We had to go through the garage & one of our keys didn't open the garage gate, but we finally made it in. After going through a maze we finally made it to our room.....only to find out that neither of our keys worked. Oh. We FINALLY found someone to call the front desk to tell them we couldn't get in our room. About 10 minutes later in a hot, stuffy hallway, a guy finally showed up and opened our room with new keys they made. The most infuriating part of the whole thing is that the guy waited around waiting for a tip. So we got inside our postage stamp sized room. It was absolutely claustrophobic. The air conditioner worked in the master bedroom but didn't go all the way to the main room where our daughter was going to try to sleep. Once you let down the couch into a bed, you had very little room left on all 3 sides. We had no where to put our luggage. We laid down for a nap and about 30 minutes into our nap the ceiling fan quit working. I could go on but I've run out of my 1500 words.
Genuine Hotels.com guest review
1 night trip May 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Service and Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service from the whole staff - from check-in, engineering, the restaurant, pool attendants et all, was amazing. Worthy of the highest rating possible. The location is excellent, a shuttle was provided to town and parking was no extra fee. The room was clean and in excellent condition. The pool is fabulous for families. While it contained everything described, it was a bit cramped for 2 adults and 2 teenagers. However, a great deal for the price and we will go back.
Genuine Hotels.com guest review
3 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Rejuvenating. Friendly staff, gorgeous mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife and I needed a short getaway from our busy lifestyle. We LOVE the outdoors and the lush greenery and fresh air surrounding the area were perfect! The room was spacious yet cozy, and fairly priced. We eat our own 'healthy' food about half the time so the kitchenette was a must. Close to a wide selection of restaurants, we enjoyed a more authentic curry than most at Park City Chinese and Thai. Also heard good things about the restaurants in the lodge but didn't try as we did not feel like steak or burgers at the time. We hiked for about five miles on the trails behind the lodge and didn't even 'scratch the surface' of the trails available. Broad strokes of aspens and pines on mountain backdrop, BEAUTIFUL!!! In short, a one night stay left us RECHARGED!!! And to think we almost spent the night in SLC to save twenty bucks!!!
Genuine Hotels.com guest review
1 night trip May 23, 2014
Dan Davis
US
1.0 / 5Poor
"We would have had a better time in a walk-in close"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
From advertised pictures and being a "swanky" Park City hotel, I figured we were going to be well taken care in a nice room. Our room was by far the smallest hotel room we had EVER seen!!!! There was literally no space to it. The wifi did not work, our air conditioning didn't work, the maintenance guy was super weird, but above all was not at all like described or pictured. We quickly complained and was upgraded to a bigger room which seemed awesome aside the lack of wifi (again) being told we needed to do the calling to Tech Support, and the haunted jacuzzi. Our jacuzzi randomly came on at various times which was a bit weird... Especially at 2 am. The restaurant was horribly overpriced and the servings were a joke. We've eaten at 4 and 5 star restaurants before and gotten more for our money and for better tasting food.
Genuine Expedia guest review
Other trip May 4, 2014
Mindy
US
5.0 / 5Outstanding
"Perfect for couples"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here on my wedding night. It was an awesome room with many fun amenities.
Genuine Expedia guest review
Other trip Apr 28, 2014
Nate
US
3.0 / 5Good
"Friendly Staff, rooms were just a bit cramped"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Our stay here was not the worst. I know that's a bad way to start a review, but that sums it up. The staff were incredibly helpful and very nice. Although, they tried to sell us on a deal to stay at the hotel again, before we'd had a chance to see if we even liked the place. That was kind of annoying. We got to the hotel a half hour early and our room was not ready yet, which was fine. They said they would call us when the room was ready. We went up to the hotel Pub (Drafts) and got a drink while we waited. We waited another 1 1/2 hours before we just called the front desk and asked if our room was ready. They said it was, but didn't call us to let us know. That was annoying. We got to the room and it was really cramped. Getting around the foot of the bed was pretty annoying and the kitchenette/living room was kind of a turn-off. The best part about this resort is the restaurants. Edge steakhouse and Drafts pub are awesome restaurants. I will go back to those, but I don't think I'll be staying at this hotel again.
Genuine Expedia guest review
Other trip Apr 28, 2014
Zachary
US
4.0 / 5Excellent
"Always a pleasure"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We love visiting the Westgate. Never disappoints.
Genuine Hotels.com guest review
1 night trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in one of the newly remodeled 2 bed villa's. It was BEAUTIFUL! One little warning... They treat you like royalty, until you tell them you are NOT interested in a timeshare. Then you are pretty much ignored the rest of your stay. Luckily, I wanted to be left alone (it is a vacation after all)
Genuine Hotels.com guest review
2 night family trip Apr 17, 2014
KHolm
US
4.0 / 5Excellent
"Family Gathering/Spring Skiing"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall, average. Big disappointment when I was told they did not have tennis rackets to use at the court. They will not be available until end of April. Really? How much space does it take to carry few rackets and balls? Even if you're traveling by 2, do not get a unit with #....B, extremely small. #...A, you get a normal living space with full kitchen. B units is for college students. You'll definitely regret it. We had 2 units together, AB which was comfortable for 4 adults and one 4yr old. Shuttle svs were exceptional. Took you anywhere, avail within 10 min always. Didn't use the park city bus even it was free, it would be a hike to get to the stop.
Genuine Expedia guest review
Other trip Apr 18, 2014
kathy
US
1.0 / 5Poor
"Waste of Money"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place has great location and great amenities. The staff is not helpful, have no idea what's going on in their hotel and sent us looking for a restaurant that wouldn't even be open that day, in the hotel. There is nowhere to get dinner after 9pm and nowhere to eat before 11am. If you want to pay the prices then go to another high end resort/spa and get what you are paying for, service, which this place did not provide at all. If not, you should stay in a budget hotel and save the money. I will not be staying here again on my park city visits
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
JW
US
4.0 / 5Excellent
"Westgate at the Canyons"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is beautiful for sure but it is so big that everywhere you go is a LONG walk! The first room we had 'luxury suite with kithenette' is very nice but so SMALL it was almost suffocating. It actually felt like 1/2 a room and had literally no storage. We ended up moving to the next size up which was absolutely beautiful and spacious! To have to stay in that small room would have ruined my vacation.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
5.0 / 5Outstanding
"More then expected! !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I could not even tell you how much I enjoyed our stay. Every expectation I had was not only met but surpassed. The room was amazing, it was clean and so warm and inviting. The staff was so kind and willing to do there best to ensure a great stay. The view was breathtaking and so quiet. I will definitely stay again.
Genuine Expedia guest review
Other trip Apr 7, 2014
Holly
US
4.0 / 5Excellent
"Solid hotel, but complicated layout"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Sadly service isn't up to the cost of the hotel. I think it is partly due to the fact that it is not a hotel completely, but also has apartments, time-shares, etc...
Genuine Hotels.com guest review
5 night trip with friends Feb 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice resort, hard to beat."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our room was on the 9th floor just above the bar and about 100 yards from the the chair lift at Canyons. Can't beat that.
Genuine Expedia guest review
Other trip Mar 5, 2014
howard
US
4.0 / 5Excellent
"nice amenities and convenience to slopes"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms were very well appointed with modern amenities, including jet tub and steam shower and fully equipped kitchens, fireplace and patio. The resort is large so a little difficult to get around. The ski valets were a nice convenience. The complimentary shuttle drivers were very well informed, helpful, and punctual. The on site restaurants were very good but closed too early and there was no room service. Since it's so far to town, I would really reconsider staying in a resort of this size again without more food service.
Genuine Expedia guest review
Other trip Mar 4, 2014
red
US
3.0 / 5Good
"Great Staff, very small room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff is very professional however the room is too small. The STUDIO STANDARD VILLA features a Kitchenette, however there is no table to sit to eat or to prepare the food. If you really want to use the kitchenette be prepared to eat in the sofa, which we as a family do not enjoy.
Genuine Hotels.com guest review
4 night trip Feb 25, 2014
A Traveler
US
4.0 / 5Excellent
"Close to ski slopes."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Like the hotel and wiev from the window. Room could be little biger and cleaner. Water in the pool was little cold for the kid.
Genuine Expedia guest review
Other trip Mar 1, 2014
V
US
3.0 / 5Good
"Hidden Fee's ..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hidden Fee's ...
Genuine Hotels.com guest review
2 night trip Feb 19, 2014
whit
US
1.0 / 5Poor
"Hotel Westgate"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great location. Staff is unknowledgable and the front desk is very disorganized. They are not trained in hotel hospitality. Clean and cute place though.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2014
A Traveler
US
3.0 / 5Good
"Great location, but..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Westgate is in a great location, right at the base of the Canyons ski area & the lobby is impressive, but those are the only positive aspects of this hotel. The room was cut up in a weird layout with a tiny bedroom that reminded us of a NYC hotel room. There was a dirty sock on the coffee table when we arrived in our room and on our second day there the housekeeper took the garbage bags out of the can but left them laying on the ground in our room. We ate dinner at the bar onsite, Drafts, and agreed that we've had better frozen pizzas. We will not be staying there again.
Genuine Expedia guest review
Other trip Feb 24, 2014
A Traveler
US
3.0 / 5Good
"Suites are way too small"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
We booked the signature suite for 3 people. The room was not laid out well at all and when the couch was pulled out you could not even open the door to the room. Because we booked through expedia the management was very reluctant to help us out. After a while they were able to get us in a different room. The room should not be advertised as a room for 4 guests as it would be tighter than a regular hotel room.
Genuine Expedia guest review
Other trip Feb 19, 2014
A Traveler
US
3.0 / 5Good
"Too Cramped and Difficult Layout"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was expensive due to the Film Festival going on, and it indicated it was Ski in-Ski out. It was walk inside the hotel with boots on for 50 yards, then walk outside for 100+, The cleaning staff hadn't cleaned the room by 6pm while we were there, then kept knocking starting at 830 on the day of departurre. The hotel itself is layed out poorly, requiring numerous trips in the elevator to get to the ski shop, or dining, or the market, but most of the time only 1/2 the elevators were available, so there were long waits. The food available for breakfast was substandard and not very creative, not even an omelet was available, and there are guys floating everywhere chatting you up to see if you'd like to be sold a time share in a hotel I probably will try to find improvement on the next time I come.
Genuine Hotels.com guest review
5 night romance trip Jan 14, 2014
Tom
US
5.0 / 5Outstanding
"Great location for both skiing and Sundance"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the second time we have stayed at the Westgate and have loved both visits! The complementary shuttle makes visiting Park City so easy!! Every staff member we encountered is friendly, polite and seems to genuinely love working there! It's a very large hotel so finding your way around is a bit confusing at first but there are directions and maps everywhere to help you out. My only suggestion would be to utilize the lobby bar more often. It would be a great gathering spot and a nice glass of wine would be welcomed after a day of skiing.
Genuine Hotels.com guest review
3 night trip Jan 16, 2014
Anne
US
5.0 / 5Outstanding
"Top location, great experience (a little big)"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome location for ski, a little too big of a place and slightly disorienting, but once you get used to the size and layout the staff is great and everything was top-notch. (at check-in we arrived at midnight and it was very confusing and reception wasn't good at the lobby, but that may be due to our late arrival).
Genuine Hotels.com guest review
1 night family trip Dec 24, 2013
A Traveler
US
2.0 / 5Fair
"SKI TRIP"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This is certainly not worth the money. The rooms are very small and beware, the sofa bed is unusable. The sofa bed mattress is a very cheap variety (springs stick into your back). Our daughter could not sleep on it and ended up sleeping with us.
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
US
3.0 / 5Good
"Great location & staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed here for a quick early season ski-trip. Here is a list of positives about the hotel: - Great location in the resort with easy access to the gondola - Amazing staff and service. You can't beat the Skier Services, which handle your skis while you are there. I was also very appreciative of the free shuttle, which made getting to and from the different resorts and downtown Park City a breeze! The staff in general were very accomodating and friendly! Downsides: - The hotel layout is a bit confusing and very spreadout. I wouldn't consider it a deal breaker, but it was annoying. - The room itself was nothing to write home about. I wasn't fond of the layout and it was rough around the edges. Due to this, we would probably consider checking out a different hotel for our next stay.
Genuine Expedia guest review
Other trip Dec 9, 2013
Karl
US
5.0 / 5Outstanding
"Fantastic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just stayed here for an overnighter. The bedroom was comfy and clean. Was very nice to have a little kitchen area. The only complaint with it was the parking garage below it seemed to be made as an after thought. It was just tight parking the car. They do offer valet though.
Genuine Expedia guest review
Other trip Nov 22, 2013
Javin
US
3.0 / 5Good
"Nice"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Part of hotel was under construction, got lost in there. Confusing lay out.
Genuine Expedia guest review
Other trip Nov 22, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
it is ok if you plan on staying for a week at a time but not for a day or two. It is more like condos and mostly privately owned. parking lot is too small and they don't have a user friendly valet service. I will not stay there again!!!
Genuine Hotels.com guest review
1 night business trip Nov 10, 2013
A Traveler
US
2.0 / 5Fair
"Horrible experience"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It was our anniversary and I had contacted the concierge a month in advance to provide flowers, rose pedals, sparkling cider, and a basket full of goodies in our room when we arrived, and to upgrade our room. Wrong! Nothing was done and no one claimed to have known anything about this. Very disappointed! Everyone said they were sorry, but no one wanted to do anything about it. Had to complain many times, to several people, before anyone actually tried to do anything. On a positive note...the spa was delightful! We would definitely go there again, just not stay at the hotel.
Genuine Expedia guest review
Other trip Nov 13, 2013
A Traveler
US
5.0 / 5Outstanding
"What a beautiful find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I don't know how we found this hotel room at such a great price! The room was beautiful with a breath taking view. The pool was warm even with snow falling. The relaxation pool was a treat and the whole hotel staff was friendly and kind. My only regret was not knowing that the spa was closed on certain days, two of those days being the two we were staying at the hotel. Everything else considering, best hotel experience ever.
Genuine Expedia guest review
Other trip Nov 6, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Didn't like the sales pitch. I went to Stay over night and not sign up for Timeshare
Genuine Hotels.com guest review
1 night family trip Nov 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Awesome vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great first experience. The pool is nice for kids. The food is great. The game room is in working order. The room itself is very clean with a steam shower. Thought it would come with jacuzzi... But still happy. Already reserved a room for the next stay. Already recommended the hotel to a bunch of friends and family. Thanks Westgate!
Genuine Expedia guest review
Other trip Oct 14, 2013
Awesome mom
US
5.0 / 5Outstanding
"Nice place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The only reason it did not get a five in room comfort is the air conditioning hit you in the face while sleeping.
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
US
2.0 / 5Fair
"Major Disappointment"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel DID NOT have room service available, and DID NOT have free breakfast as was advertised when I booked. This along with several other major inconveniences made this a very disappointing stay. I am not an overly picky traveler, and I am pretty laid back. Finding a decent place to conveniently eat was laughably hard to do. The hotel itself and it's location was impressive. I imagine in the winter if you're skiing, this might be a whole different bag... .but for me and my family it didn't work, and we wouldn't recommend it.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
Scott
US
4.0 / 5Excellent
"Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great facility. I usually stay in Salt Lake City when I travel there for business for 4 days. However, decided to stay less than 30 minutes from downtown in the mountains to see if I enjoyed the peace and quiet. I did enjoy it. The only negative was that my room was small (efficiency unit with King bed and kitchenette). Other than that it was a great stay. I used the workout facility and ate dinner on site a few times.
Genuine Hotels.com guest review
4 night business trip Sep 16, 2013
CB
US
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