All hotels in Las Vegas, Nevada, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
255 E Flamingo Rd, Las Vegas, NV, 89169, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 4,706 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really nice
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Marisela
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We love staying at this hotel when we travel. We can leave our car here when we fly out of Las Vegas and return without having to paying parking fees. The hotel is close to the airport and we love the larger than normal hotel rooms.
Genuine Hotels.com guest review
1 night romance trip May 21, 2015
janice
US
5.0 / 5Outstanding
"The Tuscany"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was great. Easy access to everything. Staff was extremely accommodating. We really enjoyed the room and the property.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
A Traveler
US
1.0 / 5Poor
"Terrible accommodations."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
terrible. Hotel clerks were not accommodating. I was told their were plenty of rooms with 2 queen beds. I arrived and their were no accommodations available. The sofa bed was uncomfortable. Terrible accommodations.
Genuine Hotels.com guest review
1 night business trip May 28, 2015
Susan
US
5.0 / 5Outstanding
"memorial day 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Was there for a family event and stayed with my wife for a couple extra days. Really liked the layout, location, and service. we were a long walk from the strip, but had a great suite--600 sf room with sink, fridge, and comfortable seating. We didn't have to walk through the casino to get to parking or lobby. Price was great. Room was impeccably clean. Would strongly recommend. Should have a car to get around, but not critical if you are comfortable walking or can navigate cabs. Also understand that the casino is small, but 'old vegas,' including steak & egg breakfast for $5.99 from midnight to 5 a.m.
Genuine Hotels.com guest review
6 night romance trip May 21, 2015
John
US
5.0 / 5Outstanding
"The perfect hotel setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was looking for a hotel near the strip and smaller than the large typical hotel/casino. Tuscany Suites & Casino was perfect with its garden setting. Rooms were clean and spacious. The only thing I would have preferred was to have softer mattresses on the beds. I would most definitely book there again.
Genuine Hotels.com guest review
3 night business trip May 26, 2015
Catherine
US
4.0 / 5Excellent
"6th visit to Tuscany Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is our 6th visit to Tuscany Suites. The staff are great. The hotel is very convenient to get to the strip and freeway.
Genuine Hotels.com guest review
5 night romance trip May 24, 2015
Mary
US
5.0 / 5Outstanding
"Great price for great place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place to stay, very relaxing...
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
KARLA
US
5.0 / 5Outstanding
"Very clean and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was really impressed with this Hotel. Very nice room/suite. All personnel was nice and professional. Grounds were kept exceptional. Would stay there again if I ever return to Las Vegas.
Genuine Hotels.com guest review
3 night family trip May 25, 2015
Debra
US
3.0 / 5Good
"Beware Your Room Location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Do not accept any even-numbered rooms in Building A or Building D. These rooms face the alley between Tuscany and The Platinum and you will be hearing loud trash collecting/disposal noise at all hours of the day and night. Property was nicely maintained, though.
Genuine Hotels.com guest review
3 night trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"little getaway"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice stay. Positives: room size, location & fitness center. Negatives: loud air conditioner, desk staff helpfulness on billing question.
Genuine Hotels.com guest review
4 night family trip May 24, 2015
Steven
US
5.0 / 5Outstanding
"Easy Access to Room and Parking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
In addition to nice room and service, we particularly liked that the hotel was near enough to main strip, but you didn't have to trod thru the casino with bags to get to your room, and had easy access to your vehicle.
Genuine Hotels.com guest review
2 night romance trip May 18, 2015
Gerald
US
5.0 / 5Outstanding
"Good value for money ratio!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very close to all attractions and still not loud or noisy.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I didn't spent much time on the room, I found the room clean and comfortable.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
RAMON
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was amazing! The room was just HUGE and the bathroom had both a walk-in shower and separate tub. The grounds were beautiful with cement walkways and well maintained flowers and palm trees - fun to just walk around. We were late getting in so we had to take a smoking room rather than the nonsmoking we had requested. We went and got Febreeze but there was actually very little odor anyway. We tried 2 of the restaurants - Marilyn's and the Mexican. Both were very good and a good value. There are no shops except the gift shop but the strip is very close by for all that. We actually liked being off the busiest path. You will enjoy this place.
Genuine Hotels.com guest review
2 night romance trip May 18, 2015
Sandra
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great establishment. The hotel itself was very clean. The room was, super comfy, spacious and relaxing. Our room never got serviced though. I'd stay there again. I recommend it to anyone.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Anthony
US
3.0 / 5Good
"Great for the price!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I have stayed at Tuscany Suites several times. It is always a great place for the price. People are nice, pool and room are clean and Italian restaurant is so good.
Genuine Hotels.com guest review
1 night family trip May 19, 2015
Bryan
US
5.0 / 5Outstanding
"Worth the value and then some..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed at the Tuscany for our last four visits to Las Vegas. It never disappointed us. The staff is friendly and helpful; the rooms are spacious, comfortable, and clean; the onsite restaurants are very good and affordable; and the property is far enough from the strip, BUT close enough to the strip. There are fine dining establishments nearby if you wish to visit them. The best eatery off site (in my opinion) is around the corner at Ellis Island...ask for the steak special that isn't on the menu. If you prefer barbeque, get to Ellis Island an hour before the restaurant opens...there is normally a line of patrons waiting to get in. You will not regret it.
Genuine Hotels.com guest review
3 night family trip May 19, 2015
Jamie
US
5.0 / 5Outstanding
"Nice family oriented hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went down for the weekend and it was a nice comfortable hotel. Nice pool and hot tub. We loved Marilyn's Cafe! 24 hours and the food was very good and reasonable prices!
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Kevin
US
5.0 / 5Outstanding
"A relaxing place in a busy city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel overall exceeds our expectations. A very relaxing place in a super busy city. Very clean surroundings, clean and cozy room, and efficient and courteous staff. Restaurant food is good and reasonably priced.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Jenny
US
4.0 / 5Excellent
"A quiet gem near the Vegas Strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place to stay! Close to the Strip, friendly staff, good food, a great value! The grounds and rooms were even nicer than my first stay in 2011. One small quibble: we didn't use the pool since it was full of kids...but after a short drive to the LGBT pool party at Luxor, we were in our element.
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
David
US
3.0 / 5Good
"longest wait"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Valet parking was terrible.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Anthony
US
5.0 / 5Outstanding
"Right across from Howard Hughes Corporate Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay.. comfy bed. HUGE rooms. Very nice, attentive staff. The only drawbacks to the Tuscany are the old AC & refrigerators. They make noise…a decent amount but definitely sleep able.
Genuine Hotels.com guest review
1 night business trip May 21, 2015
Lisa
US
5.0 / 5Outstanding
"Great for quite business trips."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For business trips where you are working this is a great place. It is quite and the hotel is very nice. No casino to mess with.
Genuine Hotels.com guest review
2 night business trip May 20, 2015
Kay
US
4.0 / 5Excellent
"Peace and Quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable
Genuine Hotels.com guest review
1 night family trip May 21, 2015
Cindy
US
3.0 / 5Good
"We like Tuscany Inn, but..."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
We like staying at Tuscany Inn when we travel to Vegas because it's clean, quiet, comfortable and the hotel is really close to the strip. The prices are decent as well. I've been happy with this hotel but this last time we stayed, we requested months in advance for a room with 2 queen beds but when we checked in they said they gave away all of their two bed rooms and we were stuck with a king room with two couples. The pullout couch was a total joke, so we called the front desk to ask if there was anything they could do. They said it would be a fire hazard to bring up a rollaway bed but they ended up bringing one to us anyway which was nice of them, except it was a twin size. So needless to say, it was quite an uncomfortable stay. The service was friendly and accommodating, but I wish I knew in advance that they don't guarantee room preferences. It's first come, first serve.
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
Lindsay
US
5.0 / 5Outstanding
"Hidden gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had never even noticed this hotel. It's off the strip on Flamingo Road, but still close enough to walk to the strip and far enough that it's away from all the hustle and bustle if you feel like getting away. It felt like a mini oasis. The hotel has several restaurants, several bars, a casino, a fitness center, and two pools (one is a lap pool for exercise only). While the pool is on the smaller side and can be full of kids, it's not nearly as crowded as the pools on the strip, which are definitely not family friendly. This hotel is quieter and not very crowded. If you're looking for something less crazy, less noisy and less crowded, this is the place for you. It is also very clean and the rooms are very spacious. We were in the king room suite which also had a couch, a large chair, a flat screen tv, a kitchenette with table & four chairs, large bathroom with separate bath tub, a shower (although kind of small), a toilette with it's own door, and one sink but with a spacious counter. I would definitely stay here again!
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Huge rooms, nice facilities 2 blks from the Strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Tuscany is a gem of an affordable Vegas hotel 2 blocks from the best part of the strip (Flamingo/LV Blvd). The rooms are oversized which I love. They have great restaurants on site. There is a resort fee so keep that in mind when factoring price.
Genuine Hotels.com guest review
2 night trip with friends May 8, 2015
Rod
US
5.0 / 5Outstanding
"A REALLY GREAT HOTEL - Relaxing and Great Value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wow - what a great place to stay in Vegas! We were there for a conference - and wanted to be close to the strip for sights - but not interested in running the strip for bars or late night activities. This hotel is about a 10 min walk from The Bellagio and The Flamingo - it is right down the street (Flamingo Rd) from the busiest intersection on the strip (Bally's, Cromwell, Caesar's, Bellagio). Safe walk to the hotel. The hotel is great - clean and pleasantly decorated. Not over the top - just a nice Tuscan design. Nice lounge right in the registration area with live music. Check in is very quick. Excellent Italian restaurant - and moderately priced. Entrees in the teens and twenty's - not like the name brand food channel Italian restaurant down the street where entrees are in the $40's…..Wine is also half the price here vs. the other place. BUT - really good food. AND - you don't have to walk through the casino to get to your room AND - there's free parking….not like $35 /night like down the street. The rooms are HUGE - two beds + a couch + a lounger + a kitchenette with a table and chairs + a large bathroom with separate tub and shower. I was soooo happy with this hotel - and will definitely try to stay here again. It was like being in a nice retreat - vs the typical strip located hotel. Nice and relaxing without the hectic constant binging and flow of tourists. Pool is very nice with real trees and lots of space. Enjoy your stay here!
Genuine Hotels.com guest review
2 night trip with friends May 17, 2015
yaulanda
US
4.0 / 5Excellent
"Very good."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It is very good to stay at this hotel. Room is big and clean, all the facilities are equipped. Comfortable.
Genuine Hotels.com guest review
2 night romance trip May 4, 2015
Gensheng
US
5.0 / 5Outstanding
"The room was spacious and well furnished"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Wonderful stay. Walking along the Flamingo Road was not that pleasant due to dusty wind and constant traffic.
Genuine Hotels.com guest review
2 night romance trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Get away goodtime"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
totally enjoyed my stay.
Genuine Hotels.com guest review
3 night trip May 18, 2015
maria
US
5.0 / 5Outstanding
"will always stay here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Having small children I look for the cleanest and the tusscany was it. Everyone was nice. I got lost the went out of their way to get me back to room. Wanted something to eat they told me about their caffe and they were right good eats. I would defiantly say their again meeting every expectations and more
Genuine Hotels.com guest review
2 night family trip May 19, 2015
Carina
US
5.0 / 5Outstanding
"Pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good location, great room space
Genuine Hotels.com guest review
5 night family trip May 14, 2015
Carol
US
4.0 / 5Excellent
"Return Visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The rooms was comfortable and clean. Unlike many hotels in Las Vegas the Tuscany has a coffee pot, a definite plus in the mornings. I have stayed at Tuscany before and certainly will again.
Genuine Hotels.com guest review
5 night family trip May 14, 2015
Carol
US
4.0 / 5Excellent
"great spot just off the strip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Aside from being placed in a smoking room the first night of our stay with a toddler, our stay was very nice! Walkable to the strip and plenty of amenities on site to keep busy as well.
Genuine Hotels.com guest review
4 night family trip May 13, 2015
Steven
US
4.0 / 5Excellent
"Clean hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed two nights. Nice place just a short distance from the strip. Room was clean, king bed, sofa, breakfast area, small fridge and cabinets. the casino was nice, not sprawling like some of the mega-resorts. It's probably a 10-15 minute walk to the Bellagio down East Flamingo. The pool area is very nice, but you have to get there early to get a chair. If you need to go to a retail store, Target is about a mile further down on East Flamingo. For the price, very nice hotel, clean, good location and away from the hustle of the strip.
Genuine Hotels.com guest review
2 night trip May 17, 2015
Donald
US
5.0 / 5Outstanding
"We are going back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Well to some it up quickly I already booked another stay there in Oct..
Genuine Hotels.com guest review
2 night romance trip May 16, 2015
Ronald
US
4.0 / 5Excellent
"Good Hotel close to strip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stay at Tuscany Suites for the low key atmosphere, clean suites, close to strip, good price, restaurants are above good.
Genuine Hotels.com guest review
2 night romance trip May 16, 2015
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was short, but enough to know future trips to Vegas this place will strongly considered. Very clean, spacious, serene room.
Genuine Hotels.com guest review
1 night trip with friends May 17, 2015
Brian
US
3.0 / 5Good
"you get what you pay for"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
we took 3 rooms. 2 of them had heavy smell of smoke though were clearly non smoking rooms.bathrooms are spacious but very basic. overall it's a good place for a business trip but a bit rough for family with kids.
Genuine Hotels.com guest review
1 night family trip May 11, 2015
yoram
US
5.0 / 5Outstanding
"Nice!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome place, clean & huge rooms just a block away from the strip...would go back any time
Genuine Hotels.com guest review
2 night trip with friends Mar 30, 2015
szilard
US
5.0 / 5Outstanding
"Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We were excited to see the room. Very roomy and clean
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
tess
US
5.0 / 5Outstanding
"Good, clean place...Family would love this"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
i stayed with my family in May 2015 having kinds. the non-smoking rooms are good and it was clean. nice lcoation away from strip and away from smoke....i will come back again.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
2.0 / 5Fair
"Can't even dip our big toe into the pool!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
We went specifically to lounge by the pool,and get into the Jacuzzi,(it was a weekday. Last time we visited they had a huge pool, this time it was tiny, and so crowded we couldn't even find a lounge chair to rest in, or even a place to lay on the ground, so we had to leave. It was disappointing, we won't go there again.
Genuine Hotels.com guest review
2 night family trip Apr 20, 2015
rose
US
5.0 / 5Outstanding
"I consider Tuscany the best in Vegas for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Have stayed at Tuscany several times, introducing it to my daughter who now makes it the place to go when in Vegas also, and she has introduced it to her friends too. We have enjoyed every visit there, just 1 or 2 blocks off the strip with lg parking lot for free. Has fitness center, a beautiful pool area, some rooms have balconies, approx. 600 sq ft suites, its own casino & 3 restaurants, Mexican, Italian, & Marilyn's Café with decent prices.
Genuine Hotels.com guest review
4 night family trip May 9, 2015
Linda
US
4.0 / 5Excellent
"Hidden Bargain"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would say this is a hidden bargain... just a ear shot of the main casinos...not hectic but the perfect comfort for families to stay. No hassles.
Genuine Hotels.com guest review
2 night family trip May 10, 2015
Charles
US
5.0 / 5Outstanding
"will come back for more in a short future!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was the most wonder stay I have ever had. It had a decent price with affordable resort fee. Tuscani has only suites, meaning huge atmospheric room. It had living room plus a kitchen to cook cold deli foods.
Genuine Hotels.com guest review
2 night trip with friends May 10, 2015
eun jin
US
1.0 / 5Poor
"BEWARE OF THIS HOTEL"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
They charged my credit card for a nonexistent broken window. The room was purchased & paid for thru Hotels.com, so I was surprised to find a $300 charge from them. I call to inquire and was told that it was for a broken window. I demanded a copy of the police report & was told that there was none. The charge was based on photos taken by security. This was a stop over from the Vegas Airport. We spent less than 4 hrs in said room & had left our computers and possessions in it and our car parked outside said window while we wandered the Strip. We left the hotel with all of our possessions, so I failed to see the purpose of someone breaking a window and leaving 4 computers, 3 bags and all of our funds in the room. The charge was eventually reversed, but I will never stay at this place again.
Genuine Hotels.com guest review
1 night romance trip May 5, 2015
Carrin
US
5.0 / 5Outstanding
"2nd time around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Second trip in a week and still enjoyed it a lot.
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
Trent
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews