"Nice hotel, near a lot of important sites"
We arrived at the hotel and were greeted by a very friendly staff. The made great suggestions for places to eat and were extremely helpful every time we asked for directions which was often.Genuine Expedia guest review
"Great location, nice hotel"
We had a great stay at the Charlesmark Hotel. The location was ideal for attending a conference at the Convention Center and for touring the sites of Boston. Walking distance to just about everything, and easy access to the T.Genuine Expedia guest review
"Better for Leisure"
Nice boutique hotel and perfect location, but tough for those travelling for business that are used to certain perks Cons:. The rooms are small and not very sound proof. There wasn't really enough room for my clothes in the cabinet closet and the desk is inside the entertainment center. The light inside the desk area gets very hote after awhile. The […] elevator rarely worked and I was on the 4th floor so that made it tough for days I was stuck working in the room. Any time I needed dinner, drinks, etc I had to walk up and down four flights of stairs and then find a place to get the things I needed from. I had to order in a couple of days because I couldn't really leave my computer. Also printing was problematic as the comps in the lounge area won't permit you to download files i had to print them through the front desk. PROS: The staff is very nice and they helped me big time. I probably pestered them a lot as I was really busy and had a lot of needs. I think what comes down to is this. The rooms are clean and nice and they make good use of the space they do have. The location is awesome and for the price its a hip and happening place. The bar is nice area and the lounge area is great too. Free breakfast/Wireless is always a great and much appreciated perk. The place is great if you are there for leisure, but if you're there for buisness Read moreGenuine Hotels.com guest review
Location is terrific! Rooms are well maintained and nicely appointed, but VERY tiny. It was the smallest bed I've ever seen in a hotel!! My husband's feet actually hung over the edge. The bathroom appeared to be newly renovated...very nice. The person who checked us in was very friendly and helpful.Genuine Hotels.com guest review
"Great Boutique Hotel Friendly Staff, Spotless Room"
Boutique Hotel right on the main shopping street. Close to Subway as Amtrak. Staff is great and rooms are spotless. I stay here every visit when in Boston. There is nightlife, shopping and sight seeing all on Boylston StGenuine Hotels.com guest review
Great Location. No issues at allGenuine Hotels.com guest review
"Back Bay At Your Doorstep"
Disappointing. My second stay here. Love the location and the rooms. On this particular visit, while getting ready for bed, I pulled back the bed spread to reveal three(3) very noticeable stains on the blanket. Upon closer inspection the sheets did not look, feel or smell clean. Upon my complaint, they moved me to a top floor and a larger room. In this […] room the AC/Heat system would not turn off. It hummed all night. When checking out the next morning I was offered a full refund for my stay, I accepted it of course, but would much rather of had a great over night stay in Boston. Thanks Expedia for handling my refund process so well and so fast. Read moreGenuine Expedia guest review
"location good but see above"
Hotel is close to every thing and a good starting point to tour the city. Small rooms/bath rooms with little room for toiletries. Bed very uncomfortable and staff attempted to turn over but with pillow top matress it only changed the side of the bed that was uncomfortable. We would recommend to friends for first visit to Boston but will use another […] hotel if we return. Staff is great but price reflects convienence of location mostly. W. Stough Read moreGenuine Expedia guest review
great hotel, fun lounge downstairs. perfect location to all the fun parts of boston.Genuine Expedia guest review
"Great place to stay!"
Great hotel in a good location--perfect for our stay in Boston looking at colleges.Genuine Hotels.com guest review
"Great Little Place"
It was excellent. The room is small but efficient (if you look, you find what you need tucked away neatly), the service is delightful, and for the price it's impossible to beat in the neighborhood. I will stay there again, for sureGenuine Hotels.com guest review
"Small hotel with a nice location"
The hotel is small but fabulous and was very conveniently located in the Back Bay in Copley Square. The service staff were somewhat polite but not overly accommodating. The room was handsome, with a huge flat screen TV and a stunning bathroom. They had coffee in the morning downstairs in a nicely designed business lounge with computers - loved that […] feature. All in all, since they were reasonably priced and it was a great location, I would stay there again. Read moreGenuine Hotels.com guest review
"Great Contemporary Hotel"
After a long day, I walked into my room late at night and was greeted with mellow jazz music and soft mood lighting. If I had been with my husband it would have been great but I was with my daughter looking at our last college for the week. The stereo system is amazing with a speaker in the bathroom that you could turn off if so desired. There is a […] small bar/lounge but no restaurant. Breakfast is a very simple affair of coffee, store-bought bagels, instant oatmeal, apples and bananas. There may have been some juice in a carton. The location is GREAT and the T is just a few steps from the hotel. Read moreGenuine Hotels.com guest review
Great hotel in a great neighborhood. Would definitely stay again!Genuine Hotels.com guest review
My wife and I stayed @ the Charlesmark recently and it was ok. Nothing crazy about this place, but you get what you pay for. Our rate was $90, while other surrounding hotels are minimum $150. The room was a little small and compact, but clean and organized. The location is EXCELLENT!!! We were in the heart of Boston near Copley Place and 1 block away […] from Newbury St. where all the great boutiques are. They offered complimentary continental breakfast and the coffee was delicious! There are no real extras here, except for FREE Wifi wich is huge considering hotels make their money with Wifi. There was no valet or parking offered, you have to park 10mins away and they validate but only discounted $5 from the total. Overall, our experience was good and we would definitely stay again cause of the price and convenience of location. I WOULD recommend to friends and family for sure! Read moreGenuine Hotels.com guest review
The location is excellent. The room is tiny, and inconveniently laid out.Genuine Hotels.com guest review
"Charlesmark is awesome!"
The Charlesmark is a great boutique hotel. Our room was comfy and had trendy decor, the staff was friendly and helpful, and the hotel itself was located near all the sites we wanted to see. Their rates were also very reasonable, especially compared to other nearby hotels. I recommend it highly!Genuine Hotels.com guest review
"Great little find!"
This hotel was very cute. The people who work there were great and it was perfectly located for Boston! I would definitely recommend it to others. Continental breakfast available in morning and bar off hotel lobby for night time. It's a nice change for those who are sick of the big hotel chains.Genuine Hotels.com guest review
If you need a clean place to stay, with a modern twist for about $100 a night you really cant beat it. Great location in the city if you are from out of townGenuine Hotels.com guest review
Convenient to Amtrak, T, and bus services so I never need a car. Great restaurant and bar on site. Walking distance to shopping, entertainment and many sights.Genuine Hotels.com guest review
Everything was good we spent very little time in the room it was comfortable and cleanGenuine Hotels.com guest review
"100s of restaurants within in a short walk"
I liked the modern rooms and sleek European feel. Very pleasant staff and a great spot with our window looking right over the marathon finish line. Excellent price and look forward to going again soon to enjoy the city.Genuine Hotels.com guest review
"Great right features at the price"
Small but well done room in good location--walkable neighborhood with shops and restaurants. Would definitely stay again if traveling to Boston.Genuine Hotels.com guest review
"Happy to be back"
This was our third stay at Charlesmark - we keep rebooking here because we like the smallness and charm, also the location is terrific. We will come back again, and just recommended it to some friends.Genuine Hotels.com guest review
good place，cleanGenuine Hotels.com guest review
"Great location for singles or couples"
A pleasant, small, hotel in the heart of Back Bay and so convenient for the Public Library, Copley Square and the Pru Mall. Since it was freezing cold in Boston during my visit I appreciated the fact that I didn't need to battle the elements for long on the streets. Rooms are "cozy" (about the size of a ship's cabin) but more than adequate if you were […] only going to sleep there. The only public area is the breakfast room which has computers and newspapers and the included breakfast includes fresh fruit, bagels, oatmeal. I would recommend this hotel for singles or couples who want a great location without (at the time of my visit) paying the high Boston hotel rates. Read moreGenuine Expedia guest review
"Boston Get-Away 2012"
Hotel was very convenient to the T (transit system) Breakfast was excellent and staff was kind and approachable. The hotel is 20 mins from South Station. I loved the lighting and the art in the room. The only con I would say is the lack of room in my room. It was quite small. Other than that, if I stood in Boston, I would go again and rent a larger […] room. Read moreGenuine Hotels.com guest review
"great hotel for travellers"
very quiet and convenient hotel！！walk distence from here to chinatown，mit，and shopping place^_^ very close to public liberary and some churchesGenuine Expedia guest review
"Close to shopping and restaurants"
We enjoyed our stay at the Charlesmark and will stay there again.Genuine Hotels.com guest review
"Cramped, cold and loud"
I've lived and been traveling to Boston for over 20 years. This was quite honestly, the worst hotel room I've ever stayed in. Absolutely awful. Dim lighting in the room. Frigid no matter how high I turned up the heat. And paper thin walls. No desks in the rooms. Uncomfortable and a TV they must have pulled out of my grandmother's living room in 1979. […] Beware. Read moreGenuine Hotels.com guest review
"Excellent Boutique Hotel in an Excellent Location!"
We absolutely loved this hotel. We stayed only one night and chose another hotel in Boston on our same trip for the other four nights due to our travel plans. We definitely should have stayed at this hotel for our entire trip and will do so in the future. It is right in Copley Square and close to the green line subway station, which takes you most places […] in Boston. The location was superb and the service was outstanding. The room was clean and the staff was so helpful. They have free wi-fi which is a plus and an awesome lounge in the lobby. The room was small, which is typical for Boston. If you can stay here, we would highly recommend it! Read moreGenuine Hotels.com guest review
Great overall, stayed 2 nights but would come back.Genuine Expedia guest review
"A wonderful place to stay"
The Charlesmark Hotel is an excellent place to stay. Without question, it has one of the most friendly and helpful hotel staffs I've ever encountered (be it the front desk staff, the bartenders, or the cleaning crew) . The warm welcoming spirit made the stay superb. The room was cozy but fresh. One major plus was the speakers that piped music into the […] room and bathroom. Volume and music selection was easily controlled so it was not obnoxious or too loud and added energy to the room. The free WiFi was nice as was the continental breakfast. The breakfast spread though was a bit sparse: coffee, bagels, donuts, juice and oatmeal. That would be the only negative of the stay. Other than that, the Charlesmark exceeded my expectations and was located in a wonderful spot right across from the Boston Public library. I'd recommend staying here for one or more nights if you are in Boston! Read moreGenuine Hotels.com guest review
"Best Thanksgiving Ever!"
Read the website - I'm impressed - The Charlesmark is exactly what they say they are. Small, great service, clean, and best location in the city. Service is beyond outstanding. Laura at the front desk was extremely helpful. She researched local bars and restaurants for us online (we stayed during Thanksgiving some places were closed). She also suggested […] a few local hotspots - had a great time hangin with the locals. Jefferson at the bar is a hoot! Music lover. Thank you Jefferson for also suggesting the outdoor cafe area at the Boston Library - what a building! Only one hotel note - bring conditioner.....the combo shampoo and conditioner really dries out your hair! Our firm mattress made for a wonderful dreamy night! Read moreGenuine Expedia guest review
Good service, good room condition. Hope we can find our charger soon.Genuine Expedia guest review
What a wonderful place! Great location, perfect vibe in the lobby and the rooms are just what you need. This is by no means a luxury hotel, but you can't go wrong if you get this at a good price. Clean, clean, clean!Genuine Hotels.com guest review
"Boston Bargain -- But very small room"
Room was very small. Bed hard. TV high up above a built in mini-closet to the immediate right of the bed. This was what they consider to be a "standard" room. It's a bargain if you don't mind a tiny room.Genuine Expedia guest review
"Everything was great with the exception of parking"
Overall I liked the hotel very much and loved the location. I did need to park a car and was very dissatisfied that I had to park several blocks away from hotel and it was expensive.Genuine Hotels.com guest review
The location is superb- with beautiful historic sites around Copley Square, the Prudential Center up the street with lovely great restaurants, and shops. Regret not having time to go to top of Prudential building. I only rated the hotel a 3 because I couldn't sleep- neighbors loud after midnight and again @ 5am, delivery behind hotel (near my room) […] @ about 430am, seemed like music was piped in the room that couldn't get turned off-looked like on tv but continued after tv off. The staff was pleasant and the continental breakfast was a nice touch Read moreGenuine Expedia guest review
"What a find!"
Lovely boutique hotel in great neighborhood with just enough space for the evening...I felt completely comfortable. Beautiful bathroom, nice amenities in room (stereo system) and very comfortable bed and linens. Most of all, I arrived late and was greeted very warmly and helpfully by the young man at the front desk -- something I have come to appreciate […] in a lifetime of travel. Read moreGenuine Hotels.com guest review
"Boston's hidden gem"
Small but perfectly located and the bar and Martinis are the best in Boston. A real hidden gemGenuine Expedia guest review
"The Best Hotel Ever!"
It was the best hotel stay i have had in a very long time! The staff was friendly and helpful. The room was spotless and very comfortable.Genuine Hotels.com guest review
"Great price for a great location"
Small Euro rooms as advertised but very clean and adequate for a nights sleep. Excellent location by a T stop and good restaurants and Starbucks nearby.Genuine Hotels.com guest review
"Great for everyone! -families and college students"
what an amazing hotel! great location, amazing staff and great price! room was clean, comfy and larger then I had expected. Would recommend this hotel to anyone! great for college students!Genuine Expedia guest review
"Small, yet comfortable boutique style hotel"
Overall a very pleasant stay at the Charlesmark. It's ideally located and right near a t stop as well as restaurants and shops (Newbury St). The rooms are quite small, but they use the space well and we found our stay to be comfortable. Front desk staff was very pleasant and helpful. Most importantly, the room was nice and clean. I would stay here again […] and would recommend friends. Read moreGenuine Expedia guest review
"Excellent Location-close to restaurants and sights"
The hotel gets high marks for cleanliness, location and friendly staff. We knew when we booked this hotel that the rooms were European in size and the continental breakfast was sparse so we were prepared. Our room was quiet and the rates were reasonable by Boston standards.Genuine Hotels.com guest review
Good Hotel in great location for shopping, sub way and trolley tours.Genuine Hotels.com guest review
"Best Location in Boston!"
Great location for exploring Boston. Rooms are small but efficient. Staff is super helpfull with directions etc. This was a repeat stay and would stay again!Genuine Expedia guest review
"great location, a few room issues"
Great locatin, great price for area, friendly staff...only problems were that the TV did not work (turned on but wouldn't pull in the channels) and the location of our room was right nect to a dumpster....which wasn't very fun at 3:00 am and the garbage trucks came! We were told when we came in that other rooms were available if we wanted, that they […] would be an upgrade but it appeared we would have to pay for that upgrade and since we were just sleeping there, we passed. But we weren't told about the dumpsters! Would have been nice if they would have just given us the other room since it was open and available and it was already 7:00 pm when we checked in...no one was going to use it? Read moreGenuine Hotels.com guest review
I was disappointed when I found out there was no gym in the hotel. It was advertised that there was and was partially the reason I stayed thereGenuine Hotels.com guest review
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