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  • Residence Inn by Marriott West Springfield
  • All hotels in West Springfield, Massachusetts, United States
All hotels in West Springfield, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

Residence Inn by Marriott West Springfield - West Springfield

42.13803, -72.62821
3 stars
64 Border Way, West Springfield, MA, 01089 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $149
available on 06/19/13
Price Match Guarantee
4.1 20 5

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    Residence Inn by Marriott West Springfield
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    Landmarks near Residence Inn by Marriott West Springfield

    • West Springfield Hotels - Springfield 1.4 miles
    • Holyoke Mall Hotels - Holyoke 2.1 miles
    • Josiah Day House Hotels - West Springfield 2.2 miles
    • Chicopee Falls Dam Hotels - Chicopee 2.8 miles
    • Springfield Station Hotels - Springfield 2.9 miles
    • All landmarks in West Springfield

    Nearest hotels to Residence Inn by Marriott West Springfield

    • Red Roof Inn West Springfield
      2.0 stars
      190 yards from Residence Inn by Marriott West Springfield - West Springfield
    • Quality Inn West Springfield
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    • Clarion Hotel West Springfield
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    • Comfort Inn & Suites
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    • SUPER 8 WEST SPRINGFIELD MA
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      This guest did not leave a comment.

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    • Holiday Inn Enfield Springfield
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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      Very nice room for the $$$

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      2.0 stars
      4.1 from 103 guest ratings
      "good location and quality for the price" Reviewed by a Hotels.com guest on Feb 26, 2013

      I and my family stayed at this hotel for our college visit in the town. The room was clean and well maintained. Beds were a little too soft, and had a bleach smell that made me and my husband sneeze a few times. It seemed the cusions behind the pillow on the bed do not seem to be washed everytime and smellled a little bit. But these details didn't bother me much. Everything else in the room was very good for the price.

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    Overview of Residence Inn by Marriott West Springfield - West Springfield

    Location.
    Situated in West Springfield, Residence Inn by Marriott West Springfield is close to Holyoke Mall, Josiah Day House, and Chicopee Falls Dam. Also nearby is Quadrangle.

    Hotel Features.
    Residence Inn by Marriott West Springfield has an indoor pool and a fitness facility. Wireless Internet access is complimentary in public areas. There is a business center on site. A complimentary breakfast is available. Additional amenities include laundry facilities, a picnic area, and coffee/tea in the lobby. Onsite parking is complimentary. This is a smoke-free property.

    Guestrooms.
    Amenities in air-conditioned guestrooms at Residence Inn by Marriott West Springfield include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks and direct-dial phones with voice mail. Bathrooms offer hair dryers and complimentary toiletries. All units at this 3-star hotel have kitchens with stovetops, microwaves, refrigerators, and dishwashers. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Residence Inn by Marriott West Springfield, West Springfield
    4.1 out of 5 Excellent (20 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Always pleasant to go to the Springfield/Chicopee area and this one is centrally located Reviewed by a Hotels.com guest on Jan 2, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Studio Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding and a sofa bed help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels with HBO are offered for your entertainment. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Dishwasher
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Kitchen
    • Kitchen linens (dishtowels, sponges, etc.)
    • Microwave
    • Premium bedding
    • Refrigerator
    • Satellite TV service
    • Sofa bed
    • Stovetop
    • Voice mail
    • Wake-up calls

    One Bedroom Larger Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
      or
    • One Sleeper Sofa Bed
    Premium bedding and a sofa bed help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels with HBO are offered for your entertainment. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Dishwasher
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Kitchen
    • Kitchen linens (dishtowels, sponges, etc.)
    • Microwave
    • Premium bedding
    • Refrigerator
    • Satellite TV service
    • Sofa bed
    • Stovetop
    • Voice mail
    • Wake-up calls

    Two Bedroom Larger Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Queen Bed
    Premium bedding and a sofa bed help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels with HBO are offered for your entertainment. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Dishwasher
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Kitchen
    • Kitchen linens (dishtowels, sponges, etc.)
    • Microwave
    • Premium bedding
    • Refrigerator
    • Satellite TV service
    • Sofa bed
    • Stovetop
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pets allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: Noon

    This hotel has a smoke-free policy.

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Free Wi-Fi
    • Number of floors - 4
    • Picnic area
    • Smoke-free property
    • Swimming pool - indoor
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Dishwasher
    • Iron/ironing board
    • Kitchen linens (dishtowels, sponges, etc.)
    • Sofa bed
    • Stovetop
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Free Wi-Fi
      • Hair dryer
      • HBO
      • Kitchen
      • Microwave
      • Premium bedding
      • Refrigerator
      • Satellite TV service
      • Voice mail
      • Wake-up calls
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Safe-deposit box at front desk
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Guests are offered a complimentary continental breakfast.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 75 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in West Springfield, Massachusetts, United States
    Map
      of
    42.13803, -72.62821
    Hotel coordinates:

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    Area map

    A short guide to West Springfield

    Across the Connecticut River from Springfield, this town is home to the Josiah Day House, the oldest brick saltbox-style house in the U.S. The Big E, New England's largest fair, takes place each autumn at the Eastern States Exposition. The area is also home to Storrowton Village, a living museum that recreates life in 19th-century New England. Six Flags New England is a few miles south in Agawam.

    see all hotels in West Springfield

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Holyoke Mall - 2.1 miles
    • Josiah Day House - 2.2 miles
    • West Springfield - 2.3 miles
    • Chicopee Falls Dam - 2.8 miles
    • Springfield Station (Massatchusetts) - 2.9 miles
    • Springfield Amtrak - 2.9 miles

    3.0+ mi

    • Quadrangle - 3.0 miles
    • Springfield Museums - 3.1 miles
    • Big E (Eastern States Exposition) - 3.1 miles
    • Springfield - 3.2 miles
    • Westfield Barnes Municipal Airport (BAF) - 5.1 miles
    • Springfield Westover Metropolitan Airport (CEF) - 6.2 miles
    • Hartford Bradley Intl. Airport (BDL) - 15 miles
    • Hartford - Brainard Airport (HFD) - 27 miles
    • Pittsfield, MA, United States (PSF-Pittsfield Municipal) - 39 miles
    • Worcester Regional Airport (ORH) - 40 miles
    All hotels in West Springfield, Massachusetts, United States
    Reviews
    • All (20)
    • Business (4)
    • Romance (0)
    • Family (2)
    • Friends (0)
    • Other (14)
    4.1 / 5
    Excellent

    Score breakdown (from 20 reviews)

    • 5.0
      (6)
    • 4.0
      (10)
    • 3.0
      (3)
    • 2.0
      (1)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.2
    • Comfort
      4.1
    • Condition
      4.2

    Reviews: Overall

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Easy on, Easy off from the Interstate"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Always pleasant to go to the Springfield/Chicopee area and this one is centrally located
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    PL
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Nice hotel at a nice price"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was very nice and knowledgeable. My children says it takes too long for the waffle batter to pour out of the machine and you should have another waffle iron.
    Genuine Expedia guest review
    Other trip
    Aug 16, 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    3.0 / 5
    Good
    "hard to find"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The hotel was hard to find with no sign facing the main road. The room itself was very musty.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Dawn
    US

    Residence Inn by Marriott West Springfield - West Springfield
    3.0 / 5
    Good
    "Disorganized Hotel leads to frustrated customers"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    we checked in and headed to our room. When we got there, the room was already occupied. The gentleman staying in the room we were trying to get into was not happy. We hauled all of our things back to the front desk to get another room. They did not have the type of room we had reserved available, so they put us in a different style room. Smaller bed, […] no change in price. Purposely booked this hotel because of the suite w/ the pull out coach and king size bed. When it was time for the kids to go to bed, we pulled out the couch. There were not only no sheets or blankets on the bed, there were none in the room. We call down to the front desk to have them bring up sheets, blankets and pillows. The manager from the front desk brings up sheets a blanket and one pillow. He knew there were four of us in the suite and we needed bedding for two people. Read more
    Genuine Expedia guest review
    Other trip
    Apr 19, 2012
    Lyn
    US

    Residence Inn by Marriott West Springfield - West Springfield
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Couch and sitting chair in suite were shabby and uncomfortable. Bathtub drain didn't work and held the water used for a shower. Sink stopper didn't work either. Last year's stay at the hotel's 2nd floor suite was much better. Very dissatisfied with accommodations. Hotel personnel however were very good.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Lovely hotel with friendly staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were arranged like an efficiency apartment with a full kitchen and two flat screen TVs. The hotel was convenient to a mall and the interstate with one restaurant within easy walking distance. The rooms were quiet and very clean except for a couple of small stains on the carpet, which probably wouldn't come out. All staff were friendly and […] helpful. The included breakfast was a step above average. Our trip was a mini-vacation, but would also recommend the hotel for business travelers and kids would enjoy the pool. Our two-night stay was very pleasant and we wouldn't hesitate to stay here again. Read more
    Genuine Expedia guest review
    Other trip
    Jan 30, 2012
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Difficult Location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Once we found the hotel we had a great experience. However, we had great difficulty finding the road it is on "Border Way". This road is not marked, and all the locals could tell us is that they either didn't know where it was, or that it was on "Border Way", but couldn't tell us whrere that was. Going up and down the main road for half an hour we finally […] found it behind the restaurant 'On the Border". We pulled in just as our 2 year old got car sick and the staff was exceptionally helpful. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Nov 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Worth the Wait"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    At check-in I was told this Marriott Residence inn was overbooked. Another location was reserved for me. I was not at all happy about this arrangement. The night clerk was extremely accommodating however, and found a last minute cancellation for me before I drove off in my car. I really appreciated her extra effort. The suite was quiet, clean and s […] pacious. Read more
    Genuine Expedia guest review
    Other trip
    Nov 7, 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent
    "NIce Place"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    great room clean and ample
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Residence inn springfield"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent customer service! The breakfast was the best we have had at any similar facility All employees went above and beyond to be of service and to help We recommend highly And will stay there again
    Genuine Hotels.com guest review
    4 night business trip in May 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2011
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2010
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Routine visit to New England"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    My experience at this hotel was much better than at other higher cost places located downtown. Would suggest anyone try out this hotel. Outside was not that appealing but the room decor was a huge improvement. Not sure about other rooms, but had a large suite room, which i would do again when in town.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2010
    A Traveller
    US

    Residence Inn by Marriott West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2010
    A Traveller
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in West Springfield, Massachusetts, United States
    Review written by a customer who has booked on Hotels.com.
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    < Hampton Inn West Springfield - West Springfield Econo Lodge West Springfield - West Springfield >
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      • 레지던스 인 바이 메리어트 웨스트 스프링필드 (Residence Inn by Marriott West Springfield) - 웨스트 스프링필드
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