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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (20) | 4.6 |
| Business | (7) | 4.4 |
| Romance | (0) | 0 |
| Family | (1) | 5.0 |
| With Friends | (6) | 4.8 |
| All Others | (6) | 4.3 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Check-in time is | 1 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The hotel will be renovating from 16 January 2010 to 15 March 2010. The following areas are affected:
Beaux Sejours - The semi-formal French-influenced restaurant overlooks the hotel gardens from the first floor. With seating for French 40 seats, Teppanyaki 14 seats, tables are set with linen napery, and the menu includes lunch and set courses for dinner.
Japanese Restaurant Takaragake - Serving authentic Japanese cuisine, this restaurant has traditional timber and rice paper décor. Menu items include sushi and tempura for lunch and dinner. A course menu is also available. The 64-seat restaurant is on the first floor. Toh-En - With an expanse of windows along the main wall, the restaurant is light-filled. Décor is semi-formal with linen napery. The menu offers Chinese cuisine for lunch and dinner. Located on the first floor, the restaurant has seating for 74 guests.
Japanese Teahouse - Set in landscaped gardens, the teahouse offers breakfast, lunch, and dinner. Two dining rooms are available, and the menu is traditional Kaiseki cuisine, with set courses. Kaiseki is based on original Zen vegetarian dining and includes bowls of rice and miso soup. The modern menu offers fish and meat dishes, and sake. Reservations are required.
Ascot Bar - The first floor bar is open from early evening for drinks and light snacks, with seating for 38 guests.
Pond Cafe - Serving cakes, coffee, tea, breakfast buffet, and light meals from morning until late, the 90-seat lounge offers a view of the Japanese garden.
The recreational activities listed below are available either on site or nearby; fees may apply.
"Out of the Way"
Reviewed by a Hotels.com guest on Sep 9, 2009
The hotel is very nice, but is so far out of the way. Kyoto is a great city stay in town and travel to your conference. It was a good deal though. Also, the subway stop shuts down early and you have to walk a long way in the dark (no street lights) to get back to the hotel.
Overall Rating
out of value="5""Great hotel - bit out of town but nice quiet location"
Reviewed by P of London on Aug 8, 2009
We had 3 nights here and were very impressed. Basic room price was good, all dining etc. were a bit expensive, in our opinion. But, there are some nearby restaurants and takeaways to help. It could be getting a bit faded now, but it really is still perfectly kept - clean, neat and modern furnishings. Staff were most helpful with local information, train / taxi / bus etc., and very friendly to the children - which always help.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by Kelvin of Torrance on Aug 7, 2009
Our room was quite spacious. The hotel staff was helpful answering our questions. There is a 24-hour convenience store near the subway station and bus depot where danishes, snacks, and juices can be purchased. The hotel provides luggage storage service at Kyoto Station (service terminates at 6pm and is located near one of the shinkansen entries) so there was no need to stow our bags in the station lockers. There is some travel time from the central city to the hotel's convenient subway stop on the Karasuma Line; but with Kokusaikaikan being the terminal station, there are ample opportunities for a subway seat.
Overall Rating
out of value="5""Great Deal"
Reviewed by Shawn of NYC on Aug 3, 2009
A great hotel at affordable prices. All the best services with no complaints.
Overall Rating
out of value="5""Very nice hotel"
Reviewed by a Hotels.com guest on Jul 28, 2009
Very convenient to the convention center and only about 20 minutes by subway from the downtown area. Large rooms (for Japan) and everything was new and clean. The breakfast buffet was excellent, though a little expensive. I will definitely stay there again, the next time I attend an event at the convention center.
Overall Rating
out of value="5""excellent"
Reviewed by R of Saginaw, Mich., U.S. on Jul 22, 2009
classic hotel, they bumped us up to a great suite. The food is pricey but there are cool restaurants down the street (check out Indofasia).
Overall Rating
out of value="5""Great Hotel!"
Reviewed by a Hotels.com guest on Jul 21, 2009
Staff was very friendly, helpful, and fluent in English. The hotel is a little outside of the major attractions in Kyoto, but it has close access to both subway and bus line. It was a perfect choice for our vacation.
Overall Rating
out of value="5""Great hotel, but located far from downtown"
Reviewed by Vince of San Francisco on Jun 12, 2009
Hotel staff was polite and helpful throughout our entire stay. The place was nicely maintained with a spacious lobby. Our room was in impeccable condition with a fantastic view of the surrounding area. They had nice Sealy mattresses, but the pillows could've been better. The hotel itself is located near the Kokusai Kaikan subway station (K 01) on the Karasuma Line which is a bit far from Kyoto Station (K 11). It takes about 20 minutes to travel between the two stations. The hotel is also located far from the city center, so there's not much to eat in the general location although Takaragaike Park is right next to the hotel which is great for a nice leisurely stroll, jogging, biking or even renting a boat to float around the peaceful lake. Overall, a great place to relax.
Overall Rating
out of value="5""Excellent Hotel"
Reviewed by Michael of Boston on May 29, 2009
Location/Getting there: Booked via hotels.com for a conference. Location was extremely convenient for that purpose, being just across the street from the Kyoto conference center. Getting to the hotel was a snap despite us having way too much luggage. We took the bullet train from Tokyo (flew into Narita) to Kyoto and then local Kyoto subway to station K01. Exit 4.2 from Kokusaikaikan station debouches about 2 blocks from the hotel. Seamless transit system, no problems anywhere. Service: Courteous, professional, helpful, top notch. Language was not much of an issue, even for us non-Japanese speaking Americans. Rooms: We stayed on the 8th floor. The room was very well and tastefully appointed and large even by US standards. Great soaking tub. View (overlooking conference center and surrounding hills) was lovely. Internet: Only disappointment in that there was a daily fee (about 10 USD, obviously may vary based on exchange rate) for internet, but that was pretty trivial. There is also a charge by-the-minute business station (2 PCs in a nook off of the lobby) with attached printer. A nominal per-sheet charge. Getting to Kyoto: It was pretty quiet around the hotel (which was great). Getting into Kyoto was simple and convenient via subway. (A daily subway pass was Y600. Otherwise a one-way trip from Kokusaikaikan (K01) to downtown was Y280.) The ride from K01 station to Kyoto central station was 15-20 minutes but not a hassle at all. Getting out of Kyoto: Obviously the subway and JR work great, but as we had too much luggage we took a shuttle bus to Itami airport. The hotel can help with shuttles to both Itami and Kansai. You can book at the desk but must give the shuttle company 2 days advance booking. Shuttle picks you up at the front door, makes a few stops around Kyoto to other peoples' doors then off to the airport. Overall: A great hotel, excellent location if you are going to the conference center, pretty convenient even if you really will be spending most of
Overall Rating
out of value="5""Great room for the money and convenient"
Reviewed by a Hotels.com guest on May 8, 2009
The hotel was a little bit outside of the city, but there is a subway stop right at the hotel which made it very convenient. Also, the price for the hotel was very reasonable. The hotel itself was very nice and the staff was extremely helpful and attentive.
Overall Rating
out of value="5""Nice but expensive"
Reviewed by E of Salisbury on Apr 12, 2009
Nice large rooms. We liked the location near a park out of town. It's a tranquil spot. Although it is out of town it is easy to go into Kyoto on the subway (regular service taking about 15 minutes). Everything costs, even things that are often complimentary in other hotels - for example tea and coffee in the room and internet access. We decided not to eat at the hotel because of the high prices (buffet breakfast of juice, rolls and tea/coffee cost 1200 yen). We opted not to have the room cleaned and the hotel issued vouchers for 1500 yen which could be spent that day in the restaurants or souvenir shop. We managed not to spend on the extras at the hotel and enjoyed our stay but it was an inconvenience to do so at times.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Apr 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Great room for the money; lovely hotel"
Reviewed by Beverly of Cleveland on Feb 22, 2009
Very much enjoyed our stay at this hotel, but have two minor complaints. For one, there were tea bags and coffee in the room, but a charge for partaking - seemed petty. Also, the hotel bar did not stay open in the evening and there was no place to go for a drink in the immediate vicinity of the hotel - okay for me, but a disappointment for my companion. The room itself was large, comfortable and clean and the hotel staff were accommodating and friendly.
Overall Rating
out of value="5""Clean, comfortable, and convenient! Great room for the money!"
Reviewed by Virginia of Parker on Aug 25, 2008
We got this room at a great rate the Japanese holiday season of Obon. The room was beautifully decorated and very clean.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Sep 6, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Great room for the money"
Reviewed by a Hotels.com guest on Sep 5, 2007
The room was excellent, clean and comfortable. I missed, however, that the hotel, despite its generally outstanding quality, had no gym and pool. Another issue was that dining was expensive in the hotel and I did not find other options within short walking distance. On the other hand, the neighborhood is really beautiful, the air is much better than in the crowded city. My window looked at hills with pine trees, I really liked that.
Overall Rating
out of value="5""Impressive"
Reviewed by H of Lyon on Sep 14, 2009
Classy hotel
Overall Rating
out of value="5""Geat and Quiet"
Reviewed by P of Lyon on Sep 12, 2009
Very quiet place, rooms really large and well equiped
Overall Rating
out of value="5""Parfait si on aime payer pour tout"
Reviewed by p of paris on Aug 21, 2009
Un hôtel de grand standing, avec l'accueil qui suit, la chambre magnifique avec une très jolie vue (du 8ème étage) confort partout, jusqu'au siège des toilettes. Par contre, même pour boire une bouteille d'eau, ou un café, et avoir internet, il faut payer... ce que d'autres hôtels bien moins chers proposent gratuitement...
Overall Rating
out of value="5""En sannerligen överraskande upplevelse i Japanska mått både i pris och service"
Reviewed by R of Stockholm on Dec 10, 2008
Ett av de trevligaste hotellen jag bott på när det gäller service, omgivning, och bekvämlighet (närhet till tunnelbana, buss, etc). En varm rekommendation.
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews