Extended Stay America - Waco - Woodway - Waco

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Genuine Hotels.com guest review

The hotel was ok for a one night stay. There were about 10 people waiting for the people to clean the rooms they booked and when we were finally given our room keys, the room we were assigned was filthy and no one had cleaned it yet. (This was about 6:30 in the evening, and check out was suppose to be at 11:00, so in my opinion the rooms should have […] all been cleaned already). There was also no security cameras anywhere, not in the hallways and I didn't see one at the front desk either. We will not stay here again. Read more

Genuine Hotels.com guest review

When I checked in, the door to the laundry room, located behind the front desk, was wide open so that you could see straight into that pit. That was the first of a long list I things I could write, but that was enough for me.

Genuine Hotels.com guest review

The hotel was showing some wear but it was neat and spotless. The bed was amazing and the desk staff were amazing. The price was excellent and I'll definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We spent the week between Christmas and New Year's 2012 at the Extended Stay because our daughter and her family just don't have the extra room for us when we visit. We were satisfied, as all we wanted was a place to sleep and shower. If you understand that maid service is weekly, and you want the facilities to fix your own meals,it's a good value. […] The room was clean, and the bed comfortable, but showed signs of wear. Both the carpet and the bedspread had spots that looked like a spot had been removed and left a "clean" spot. Both should be replaced. The kitchenette was very convenient and all the appliances worked well. We didn't have much interaction with the staff, but they were very helpful when we did. Read more

Genuine Hotels.com guest review

The truth is the truth the floors were dirty, the microwave was dirty, no soap and the shower didn't work so why should I change my review?

Genuine Hotels.com guest review

we have stayed at this hotel for the passed three years when we come to Waco at this time every year. I like it because it has a kitchen and we can save on eating out every night. It is not a bad price and it has always been pretty clean until this time. It was not bad but there was hair in the bathroom floor and dust on everything and one of the pots […] was dirty. when we went down to get clean towels and wash cloths we got towels but kitchen wash cloths because they didn't have clean wash cloths. The people that work there are very nice and over all we like the hotel and will stay again next year. Read more

Genuine Hotels.com guest review

I booked this hotel at the last minute during a busy weekend in Waco and there was no other hotels to be found. The hotel location is in an area close to other hotels and a major shopping center so at least the location was decent. The hotel did not have any non-smoking rooms available so the first thing that hit me when I opened up the door to my room […] was the cloyingly sweet smell of the air freshener used to mask the years of cigarette smoke in the room. The room decor and entire hotel is very dated and could use a complete overhaul. My shower did not work so I had to take a bath instead and when I looked up at the ceiling vent there was giant clumps of dust balls getting ready to fall down on some unsuspecting guests. I guess it's been years since I've stayed in such a depressing place and definitely not one I'll return any time soon. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel area is nice and room was nice and clean. However, the room that I booked was a non-smoking room and you could smell that someone had been smoking in it. Whoever, went the rid the room of smoke from previous stay was not able to get it out. Clean room though and comfy beds. Would have been nice if breakfast of some sort been there to eat but other […] than that everything was good. Would stay again but would like them to bring something there for guest to eat before heading out like other Extended Stays have and the commericals that they portray in them. Read more

Genuine Hotels.com guest review

A very basic extended stay hotel which was all that was available for Baylor Homecoming Weekend. We confirmed a non-smoking room but the smell as we entered told us otherwise. The room had a kitchenette with full refridgerator, Good, because the hotel had no other amenities.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very disappointed with this hotel. Staff was friendly and quick to get me to my room. That is where the positive experience ended. Room was very dirty. Dropped a shirt on the carpet and when i picked it up there was lots of hair all over it. Non smoking facility but cigarette burns in the comforter. flooring was extremely worn and dirty in my room and […] in the hallway leading to the room. By dirty I mean It was hard to see the pattern in the carpet!! The elevator was horrible as well, didn't look like it had been vacuumed in months. Finally, the worst of it was that there was droplets of brownish who knows what on the walls of the bathroom and dried blood on the hairdryer chord. A bar of soap in the bathroom, but no shampoo or anything else. I thought I got a good deal on this room, but in retrospect I wouldn't stay here again if it was free. Read more

Genuine Expedia guest review

The supplies in the kitchen need to be checked. There was only one knife and one and two of everything else.

Genuine Expedia guest review

decent price on a 3 night stay. no cleaning service during stay. had to get fresh towels and vaccum room. did not have much to watch on TV. could use more channels. just an ok rating

Genuine Hotels.com guest review

It was a nice room with a reasonable price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great to have a mini kitchen for 2 nights.

Genuine Hotels.com guest review

good for budget minded stay, located close to decent restaurants and things to do, it's not the "Ritz" but if you need a place to shower, watch tv and a bed then it works, bonus is the mini kitchen, refridgerator, microwave and stove ...

Genuine Expedia guest review

Front desk staff was very friendly and helpful. Room was outdated and very basic. A/C was not that cold. Hotel smelled musty overall. Room had what appeared like blood stains on carpet.

Genuine Hotels.com guest review

I would stay there again. We spent little time at the hotel, but the desk was efficient. We are used to Tempurpedic mattresses, so the bed was a little firm, but that is just a matter of taste, no way to put the perfect mattress for everyone.. I would stay with ESA again--have done so in the Albuquerque area.

Genuine Hotels.com guest review

Very fast check-in and check-out service. The television was small, but worked well. We just needed a place to stay for one night, so this hotel was perfect for that.

Genuine Expedia guest review

carpet worn through Fire alarm in room went off, called operator as per instructions, operator said front desk would call us.....no response ever from 'front desk'.

Genuine Hotels.com guest review

Staff very helpful.

Genuine Hotels.com guest review

no shampoo, no linen service

Genuine Hotels.com guest review

CONSIDERING THE AMMENITIES, THE HOTEL WAS OVER PRICED AND THE QUALITY/ UP KEEP OF THE HOTEL WAS DISAPPOINTING. NOT WHAT I EXPECTED. THERE WAS NO COMPIMENTARY BREAKFAST, WHICH I ASSUMED ALL HOTELS DID SOMETHING!! MAYBE NOT AN "FULL FLEDGE" MEAL BUT SOMETHING.

Genuine Expedia guest review

This motel was clean but bare bones. The room wasn't cleaned every day but we knew that going in. There was no breakfast or other amenities but we didn't care. The rate was good and the room was clean. We were there 2 nights and it was fine for our use.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I woke up with a rash at 430am in the morning and couldnt go back to sleep. my girlfriend also had blotchy red marks on her arms and basicly anything that our bare skin touched the bed sheets. I took a shower and felt better but decided to leave. I told the lady at the front desk that I was leaving cause I couldnt sleep because the bed was itchy. The […] lady asked me what room I was in to look up my info and said " o well you were supposed to check out this morning anyways". I guess check out time is at 5 am in her world. I picked this hotel against places I had stayed before in waco. I will never again stay at this place! Read more

Genuine Expedia guest review

It was good overall except I had to wait over 15 minutes to check in as the only employee was on the 3rd floor where they were doing renovations that was frustrating. Then I was put on the 3rd floor and was woken up by pounding and haze of dust as they were finishing the carpet installation. I couldn't breathe through the dust. Which begged the question […] were the 1st and 2nd floors the same? The place wasn't full. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Could have a better breakfast selection.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

went To Baylor OU game It was less than 3 miles from stadium and lots of eating places

Genuine Hotels.com guest review

The personnel at the hotel were very friendly and efficient. The room was probably very nice when the hotel first opened. It is apparent that the rooms haven't been updated since. The carpet was quite worn in the room and heavily soiled in the hallways. The tv was quite small. The refrigerator was very clean as was the rest of the room. Just needs to […] be refreshed with some new carpet, bedding, tv, etc. The price of the room was a bargain and I was just there to attend a college football game, so my expectations were pretty low. Read more

Genuine Expedia guest review

Very comfortable room. We found it relaxing, quiet and cheerful. Felt very much at home there!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not very clean.

Genuine Hotels.com guest review

Really the only complaint I have is that the bed was extremely uncomfortable. Probably is as old as the hotel. Other than that, staff was nice, room was clean and all at a very reasonable price.

Genuine Hotels.com guest review

I had to stop after a day of driving with my son in a Uhaul truck to spend the night. I think it's a great value considering the discounted rate I got through Hotels.com. Would definetly stay again.

Genuine Hotels.com guest review

The first non-smoking room we got smelled like smoke. The stay was fair, but it's time for paint and new carpet.

Genuine Hotels.com guest review

I've stayed there countless times over the years, and it has steadily gone down. Sadly, this past stay will be my last. There was hair everywhere, and the previous tenant's opened shower supplies were even still there. The staff is always first class, but the hair was simply too abundant. It looked like they'd shaved dogs in the bathroom....

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Spent a night at this hotel. Clean room, clean linens. Has a full mini-size kitchen, so you could actually spend a few days or weeks in a row. Very good location right by the mall and freeways. Would stay again.

Genuine Hotels.com guest review