"Nice hotel directly off I95."
Upon walking in the front door the staff was extremely friendly & helpful. We stayed at this hotel, using Expedia, because one daughter had a state gymnastics meet in Killingly on Saturday and other daughter had her pole vault lesson in Norwich on Sunday, no reason to drive 2 hrs only to come back the next morning. I was very suprised. Staff was very […] helpful and willing to assist in any way. Will use again if the circumstances arise again. As a CT resident I wouldn't go to this hotel just to get away, but definitely would recommend to anyone driving thru CT and it need of a place to rest. Read moreGenuine Expedia guest review
"Hotel wa OK but not great"
This was a very plain low budget hotel, but they charge a high price because of the location. In other parts of the country this same hotel would be about half the price we paid to stay here. But everything in Connecticut is very expensive. The location was good because it was close to the highway. The room was reasonably clean but had no refrigerator. […] The free breakfast was terrible. It was only good for a bowl of cerial, a yogurt and coffee. Read moreGenuine Hotels.com guest review
"Very nice hotel for anyone."
Staff was extremely pleasant and well informed. Overall, the hotel was pleasant and clean. I would stay there again. The room was a little small for an accessible room, but the bathroom was huge.Genuine Expedia guest review
They should give breakfast earlier, now a day people start working early. We aren't in a resort.Genuine Hotels.com guest review
Our stay was awesome! Very Clean and easy to locate. It was an overall great Hotel.Genuine Hotels.com guest review
"Small and a little dirty"
Good location and price, but small, dirty, and poorly maintained rooms. Better to spend a few more dollars and get something nicer.Genuine Hotels.com guest review
"Business trip to Niantic"
The facility was in a quiet,off the main road setting. The facility was clean, and the room comfortable. The front desk staff welcomed me when I arrived & gave me all the details I needed to know about my stay. The breakfast area was quite large for this type of hotel, and the available food was good for the price. I left my toiletry bag in the room […] by mistake, and the front desk called me when they found it. Unfortunately, I was too far along on my nest destination, so they mailed it to me. It arrived within 2 days. I really appreciated their promptness for a forgetful traveler. If I need to visit this are again, I will definitely stay here.. Good value for the price. Read moreGenuine Expedia guest review
"good value room"
Room was adequate and clean and at a good rate, especially considering that breakfast was included.Genuine Hotels.com guest review
"Just off Express Way"
Good value for price. Easy location to get in and out of. Kept clean for chain hotel. Breakfast offer is the best deal it has going for it. Only down side is that the bathrooms are very small with no tubs.Genuine Hotels.com guest review
"no refrigerator or microwave"
I was suprised that no microwave was in room nor was their a small refrigerator. This would only be my negative from staying their again. Even though there are many fast food locations etc walking distance. The convenience of coming back late to room couldnt heat up a meal i brought back from resturant from earlier in the day. Thats when I realized […] there wasnt a microwave. Read moreGenuine Hotels.com guest review
everything was A ok CleanGenuine Hotels.com guest review
Everything was fine....Mattress was like concrete, but everything else was AOK!!Genuine Hotels.com guest review
Very clean. Pleasant staff. No problems.Genuine Hotels.com guest review
"Using for many years - convenient, clean, nice!"
Have used for over 20 yrs. to visit family, vacation, and on holidays. Have always been pleased - cleanliness & comfort are always very important to us as the kids have grown from little ones to having their own.Genuine Hotels.com guest review
the first room had some debris on the floor.the staff relocated us to a different room which was much cleaner.the hotel is in need of a complete renovation job,out dated.the staff was very helpful and courteous.the beds are very high quality,had a very good night sleep.Genuine Hotels.com guest review
"Great plase to stay with family"
Staff was very friendly, place is very clean. Our son loves the swimming pool and it was overall a great experience. They have a complimentary breakfast as well. I would recommend this hotel to everyone.Genuine Hotels.com guest review
"great local hotel at a great price"
great rate indoor swimming pool for kids and nice breakfast.Genuine Hotels.com guest review
The staff at Sleep Inn was efficient, friendly & professional & they were attentive to our needs. We had issues with our heat which only blew cold air. We stopped at the front desk to inform them of the heat situation before heading out & the lady at the desk said that maintenance had already left but she would send someone from housekeeping up to see […] if it was an easy fix. We had a room with a king bed & at that point she said the hotel was booked & she had one room available that had 2 double beds if we chose to change. In addition, she also gave us typed directions to both the casino & a shopping area that we had asked about so we could easily find them. When we returned, the same lady was at the desk & she said they were unable to fix the heat, but she now had a king suite available that she could upgrade us to at no additional charge. We accepted her offer & were very happy with the upgrade. Had a fridge & microwave, & a Jacuzzi tub in the bathroom. Strangely, it only had a shower head we had to pull out of the tub to shower but that was a minor detail & we made due. Overall, we were very happy with the hotel & location to the major highway. Several gas stations were close by as well as an ATM at a neighboring hotel. We were tired so we did not take advantage of the continental breakfast. It was our first stay at a Sleep Inn & it will not be our last. Read moreGenuine Hotels.com guest review
Room was tiny and breakfast was horribleGenuine Hotels.com guest review
Room was very clean, staff was friendly & the location was perfect for our needs.Genuine Hotels.com guest review
"Very Good Room"
If I could give it 4 and 1/2 stars I would. When I arrive at a hotel/motel the first thing I notice is the cleanliness of the parking lot. This one was very clean with no obvious trash drifting through in the breeze. Hotel staff was very prompt and helpful and had no problem chatting it up w/ small talk. The common areas and hallway to the room was […] very clean and in good shape. We had a room on the ground floor near the end of the hallway which was clean and in good condition. The only area that they lost a half of a star would be that there was some dust build up on some of the lesser touched items in the room. We didn't use the pool but walked through the area. It seemed clean and in good shape. a bit small but would be good if you just wanted to cool off or relax in some water. The exercise room was a tad small with only three pieces of equipment in it, but at least they had one. Price was not out of this world for a week end stay for what you get. Overall...I will stay there again next time I'm in the area. Read moreGenuine Hotels.com guest review
"unbelievable worst hotel ever"
I was charged $150 incidental fee for a spilled ginger ale which equaled about 1/4 of a cup this is absolutely obsured when I called the lady was insisting that the bed was peed on? And basically said I can't help you! Totally disapointed in the management and the breakfast was awful too.. just overall awful experience!!Genuine Hotels.com guest review
The staff was very friendly. I think the room was overpriced. The pool was not very clean so I did not use it.Genuine Hotels.com guest review
"Had a fun time with family"
Great place for a price paid. Our soon loved the swimming pool and room was very clean. Only complaint was that mattress was very squeaky.Genuine Hotels.com guest review
basic but excellentGenuine Hotels.com guest review
"Great location in Niantic, Ct"
Overall very clean hotel and helpful staff. The breakfast was small but just enough to get the day started. This hotel is just minutes from downtown Niantic. If you are looking for a place to eat, the Main Street Bar and Grill is outstanding!Genuine Hotels.com guest review
The room was small but clean and fully functional. The only issue was early in the morning the room was filled with a strong cigarette smell that woke everyone in the room. We complained at checkout and the clerk just shrugged and said sorry.Genuine Hotels.com guest review
"A decent stay"
The book with the area restaurants placed in my room needed a little updating, but otherwise it was a comfortable stay.Genuine Hotels.com guest review
"Romp through the past"
Very nice. No complaints at all.Genuine Hotels.com guest review
"Hotel of friendliness"
The overall staff is wonderful they make you feel at home. One of the receptionist Ms Ann is very special, I called her the jack of all trade. Little here little thereGenuine Expedia guest review
"Very accomodating staff"
We had a large group and the hotel staff went out of their way to help us with requests. The only downside was noisy heating units that probably needed filters changed.Genuine Hotels.com guest review
you run a fine motelGenuine Hotels.com guest review
"Good place to stay"
Kids liked the pool. Staff was very nice.Genuine Hotels.com guest review
the carpet was dirty by the beds. the water went down the sink very slowly and many times was backed up in the sink. the message light was blinking all the time and i never received a message. the clock/radio was not working in the room. we have stayed at sleep inn many times however this was the most uncomfortable. we left at 5.30 amGenuine Hotels.com guest review
The stay was good, ddin't like the indoor pool, & no refrig. in the room. The young man Mark who worked at the desk was great.Genuine Hotels.com guest review
"Nice locatio, clean"
Nice clean hotel near Mystic and the dinosaur park. Would stay here again.Genuine Hotels.com guest review
"Great for the price!!"
We were very happy with the Hotel. The room was clean and the service was good. The continental breakfast even included waffles, eggs, sausage, and yogurt, etc. Not gourmet, but good enough especially since it was free!!. Also, they offer a beach pass for a private beach which save us more money. It's a great location to get to the aquarium and the […] Mystic Seaport. The beds were a little small for a "double", but we managed. We just had a shower, which was fine with us since our children are older. If you have younger children, you might want to find out if they have any rooms with bathtubs. We would definitely stay there again. Read moreGenuine Hotels.com guest review
"can't beat the price!"
Stayed here when exploring the CT coast. The price was unbeatable, and the room was clean and nice enough for us to feel comfortable staying there with our one year old.Genuine Hotels.com guest review
"the hotel had a bad smell to it"
The staff was very helpful and nice the room was clean looking, although there was a bad smell by the back door and in the rooms. Our AC didn't work in the room, and there was no coffee for breakfast. If your coffee machine is broken bring in something else until it is fixed a $10 coffee pot from Walmart would have done the trick. Not many people go […] without coffee these days. The best part was friendly staff Read moreGenuine Hotels.com guest review
"Great Price, Great Stay"
The check-in was quick and easy. Front desk personnel were nice and helpful. The room / amenities were decent and the room was well kept. I would stay again!Genuine Hotels.com guest review
"new hotel off highway 95"
friendly staff with clean modern rooms. easy to find near popular beaches. great continental breakfast.Genuine Hotels.com guest review
"fine for the money!"
My friends and I stayed here after going to Mohegan for a concert because we had plans to go to Rocky Neck state beach the next day. This hotel was fine for the few hours we were there. The room smelled a tab bit like it needed a good air out or some air freshener. But seriously not bad at all. Front desk staff was very helpful, even when we realized […] we didn't have the concert tickets, they let us print them out again there on the front desk computer. The room was very clean. The beds were full sized, so if you're expecting queens, they're not. Might be a bit tight if you want 4 adults in the room. Read moreGenuine Hotels.com guest review
"Perfect base for family trip"
The room was safe, clean and comfortable. The staff were friendly and accomodating. The breakfast was very good and had a decent variety. Our 6 and 10 yr old loved the pool and the location of the hotel was perfect for our needs. I highly recommend this hotel for anyone/family that requires basic accomadations in this area.Genuine Hotels.com guest review
"Nice and convenient place to stay."
When we arrived we were mistakenly booked into a smoking room which would trigger my asthma...Ann, the desk clerk, switched us to a nonsmoking room. She was very helpful and friendly all week! Breakfast was the usual pre-fab eggs seen in many hotels lately but they also had make your own waffles, sausage, cereal, oatmeal and danish. Not bad. I reported […] a dripping faucet and the manager got the parts and apologized that he couldn't fix it faster because it was late when I reported it and he couldn't get the parts until morning. I thought he did it in a timely manner, especially since it wasn't annoying us. One thing to note, the pool was stained but clean. It looked as if the previous manager was not as good as the current one. We will stay there again if in the area. Read moreGenuine Expedia guest review
I thought this hotel was great. I got a great rate for 1 night and the hotel exceeded my expectations. Very clean, new looking and modern from the lobby to my room. We were able to use the indoor pool which was very clean and a perfect temperature. We also enjoyed the breakfast that was included. We even got itlater in the morning and there was still […] plenty of food to choose from. The only issue I had was with the a/c in the room. It didn't turn on at first and thankfully we left the switches on because about 15 minutes later it did turn on. The woman at the front desk helped us immediately with it and even though her only solution was to open the window, she was as helpful as she could be since she is not an a/c repairman :). They also let me check out at noon instead of 11 which was awesome! Read moreGenuine Hotels.com guest review
"Decent inexpensive hotel near Mohegan Sun"
Adequate for my purposes but it looked as if the blanket had not been washed.Genuine Hotels.com guest review
I was able to use all the amenities because I checked in late and left early. But I was satisfied with the room and I have no problem recommending it to family or friends. Good price too for the location.Genuine Hotels.com guest review
The room was very clean. The staff was polite and courtesy. The hotel was very close the highway. I would stay here again.Genuine Hotels.com guest review
"A pleasant stop for the night and a price to match"
Stopped in for a night on our way North. Kids enjoyed indoor pool, clean and an ideal temperature.Breakfast was basic but fine since it was included!Worked out well for our needs,would recommend....Genuine Expedia guest review
Room very clean and neat. Staff friendly and helpful. Had basic essentials. Nice to have fridge in room. Hotel had continental breakfast which was on the skimpy side. Nice hotel to stay overnight.Genuine Hotels.com guest review
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