H10 Andalucia Plaza - Marbella

The hotel is located close to a major highway and poorly sealing doors to the balcony allow for constant noise. Another issue are the connecting doors between the rooms, you can hear everything from next door. Hope you like to listen to TV at 3AM.

Genuine Hotels.com guest review

Great hotel...walking distance from the bars of pubs of the famous Porto banus...the only comment I have is that u had to walk ten minutes from the reception to go to the room there is only one elevator serving a huge floor.

Genuine Expedia guest review

Brilliant hotel, make sure you get a delux room. Its a little extra and these rooms have been newly refurbished. I heard the other side of the hotel isn't that great. Pool area is nice and a good crowd pool bar is reasonably priced and service is good. Great stay, would definitely come back.

Genuine Hotels.com guest review

I have always stayed at the H10 Hotel when ever I am in Marbella, because as from my first stay there, the staff are very friendly and helpful and the service is wonderful. I have a very good time there because the staff always take good care of me. Plus, the hotel is very convenient to shopping and restaurants and social events. But the hotel restaurant […] is very good. I usually have all my meals there. It is a lovely place to stay when on your holiday in Marbella. Read more

Genuine Hotels.com guest review

The hotel was definitely better looking in the photos. It has been renovated but you there are a lot of details that show that the hotel is worn. It's not the best place if you're looking for some extended rest and relaxation. There seems to be a lot of "stag and hen" parties. I'm from the US so the rowdy groups got annoying....especially the ones who […] would get wasted by the pool at noon and get really loud. Each day security had to intervene because they were getting too raucous. The lounge chairs are decent but it was very busy so the chairs are very close to each other. We had no problems getting chairs on any of the days that we were there. Puerto Banus seems to be plagued by over development so the marina is lined by mediocre and overpriced restaurants. All the establishments showed their wear but I'm sure they keep afloat due to the near volume of British tourists that flock the area. Marbella town, which was 20 minute bus ride away, was quaint though and more relaxed. The breakfast at the hotel was decent and offered a large assortment of middle of the road food, tipical for feeding a large number of people. Overall, I don't think this was a 4 star property, just ok. This isn't the best spot for couples but probably great for young groups looking to party every night. Read more

Genuine Hotels.com guest review

Overall good value. Major Pro: very nice, helpful and efficient staff which is a rarity in Spain. We stayed in a superior junior suite which was nice and very spacious. Good location, walking distance to the port with all the shops and restaurants. The only negative was that internet was pretty bad in the rooms and even in the lobby, it connected and […] disconnected continuously so if you want to work on the net, you can't. Checking email is fine though. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Lobby and facilities of the hotels are good, Breakfast is good but Rooms are not. The Casino side rooms are very old. In General, Beds are not confortable, Careless Service. They claim they have free internet but in fact most of the rooms have no internet connection (neither wireless nor cable). Internet is working only in the lobby and in few rooms. […] They didn't care about upgrading the room or transfering me to an other room eventhough I booked a higher rate that uncluded a free upgrade. Very Disapointed for my second stay and not comming back for sure. Read more

Genuine Expedia guest review

I found everything to be well organized and the facilities were excellent. I have absolteuly no issues recommending this Hotel. If travel to the area I would book the same Hotel. I loved the Friday and Saturday evening singers at the Bar, most entertaining!

Genuine Hotels.com guest review

If your going to Marbella area, this is the place for us

Genuine Hotels.com guest review

I got a room with dirty and old furniture.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is simply bad. We would never return. It started with the hallways to the room- old and smelly with very old carpet. Our room was overlooking the pool and they had awful live music every night...we also had separate beds so we asked to move. The bathrooms are very old (70s maybe?). The rooms are remodeled and an ok size. They make you pay […] for using the safe in the room and do not provide irons but provide ironing service for an extra charge. Awful breakfast buffet. The food was just tasteless and they even give you instant coffee...The pool is not that great either. They hired a great photographer to photoshop the pictures online. The staff wasn't very helpful either. No one gave us instructions on where anything was (beach, food, gym etc.) They charge a fee for room service and don't let you know in advance ( this is not tax or gratuity). The worst hotel we've stayed in Spain. Read more

Genuine Expedia guest review

The check in was friendly and quick, the room just right with a beautiful balcony view. Breakfast came with the room and was an outstanding buffet. All the staff were courteous and genuinely friendly. A wonderful experience. Would have like to have stayed longer.

Genuine Expedia guest review

The best 4 Star Hotel we've expirianced. Old but nice. Not far from anywhere. Unbelievable breakfast buffet. What a bargain.

Genuine Hotels.com guest review

If mass tourism in the Costa is your thing then this is for you... This isnt a great hotel, its middle if the road...It's ok... If you are mid to late 20s, single & with mates then this is for you... Lots of stags, hens & groups of mates.. No kids which is a plus if you have no kids... The main reception area is clean & open but rooms are very very […] average. The drinks aren't cheap either. The most annoying thing is the deposit for towels & the payment for a key for your safe.. Staff on reception not overly helpful... The positives are location.. It's close to Puerto Banus & beach which is over the motorway.. A v tacky casino is on campus also..food is decent w big buffer breakfast.. Overall, v average & totally impersonal which may well be your thing in sunny Spain.. Not for families or couples.. Read more

Genuine Hotels.com guest review

great hotel , more so than Marbella 5 star hotels , modern . clean and friendly

Genuine Hotels.com guest review

Upgrade to DeLuxe room .... you wont regret it!

Genuine Hotels.com guest review

Run by in experience staff that think it's a social club.

Genuine Hotels.com guest review

Not good, noisy bad location needs updating !

Genuine Hotels.com guest review

Stayed here for an overnight stop while we viewed properties. The food was fantastic and service excellent. Overall really impressed and would definately stay again. Only slightly overshadowed by reception staff getting silly about gicing €10 deposit for towel at the end of the stay when we used the SPA facilities to freshen up before our flights. We […] had only £20 note and they wanted me to convert to EUROs to pay the depo. We argued the point but it was handled very badly by the staff albeit they ddi agree in the end as they could see they had clearly frsutrated us. I did not want EUROs! Never mind but these little things make a big difference. I stil would recommend though!! Read more

Genuine Hotels.com guest review

Good facilities at hotel. Good service. Easy access to motorway to explore the coast.

Genuine Hotels.com guest review

the front of the hotel is at the back and not well sign posted. the staff are friendly and polite if your not asking them for anything. (i joined the clubh10 loyalty card scheme and you get a welcome gift which i never received even asking about it 3 times). the room was spacous but on both occassions (i had 2 single nite stays a week apart) the bathroom […] hadn't been cleaned properly. there was (some sort of) hair on the floor and in the bath. the loaction wasn't bad. there;s a subway to go under the main road to get to the other side and walk about 10 mins to restaurants etc (although not sure how safe it is at night). Read more

Genuine Hotels.com guest review

we were two women staying for two nights and after a long day, it was just fine to get back to the hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Small bath. Waiter in the restaurant was a bit rude when we asked for a table for 4 people so we could have breakfast with our friends. Apart from that I really enjoyed staying there.

Genuine Expedia guest review

The Hotel itself looks lovely although the rooms to the right hand side need refurbishing and are tired looking. Unfortunately the hotel was busy when we stayed there and my friend and myself were given a room on the 5th floor right outside the lifts which wasn't very nice. The staff were friendly and helpful and had I said I wasn't happy with the room […] we would have been moved. The restaurant was spacious and nicely decorated with varied food choices. The entertainment was enjoyable with a lovely lady who sang some evenings. The hotel is close to the port and local restaurants and bars and it was about a half hour drive from the airport. Overall we had a nice time and I would recommend the hotel to friends and would return myself. Read more

Genuine Expedia guest review

Stayed at the H10 for 6 nights,reception staff were excellent from the minute you started yor stay till you left,they can arange trips we had a trip to gibralter dolphin watching which was very good and well organised and nothing seems to much trouble for them. Food was very good with plenty of choice and the evening buffet was excellent,the restuarant […] staff were very pleasant and helpfull and again very well organised. The rooms were cleaned daily and everything was replenished as needed. This is the second time i have stayed at a H10 and was not dissapointed at all and would not hesitate to stay at another one. Read more

Genuine Expedia guest review

I would avoid using the old part of the hotel and avoid the side near the freeway.The common part are old and unpleasant, the gym is small andbadly maintain.This hotel when full would be very unpleasant.Ok for very short stay.Breakfast is very well supplied but the quality of food remind me of an army canteen.

Genuine Hotels.com guest review

As this trip was a Wedding Anniversary my wife and I requested a double bed when booking through Expedia, we were also led to believe that the room being a Superior one, had a coffe making device and that there would be bath robes available. When we arrived the only room suitable had twin beds, no coffee macine and no robes. On requesting the machine […] and robes and after a battle with the reception staff, we did obtain same although we had to buy our own coffee sachets and milk. The beds were very hard and again I had to arrange for matress toppers to make them a bit more comfortable. The food is ok but hot food breakfast is served very cool for UK tastes. Having said all that I would still recommend this hotel. Read more

Genuine Expedia guest review

Stuck in lift - 3 times Original room dreadful Asked for a balcony over looking the pool in advance & I was the only one who didn't get one Dirty bathroom Reception staff & certain bar staff very rude Restaurant food cold Sold as 1 double, in fact 2 singles Prostitutes in lobby - paying reception People having sex in the toilet Wifi doesn't work

Genuine Expedia guest review

I have stayed here for many years but now it appears that the friendly service that used to exist is now gone and replaced by a bad tempered and difficult Manager of Reception - very very bad attitude - not only to me but other clients at the hotel - she was not a person you would want to talk to.The toilet did not work all the time and she did not […] care about it- I hope next time i go there that she has been replaced with friendly and welcome staff as used to be there Read more

Genuine Hotels.com guest review

I have stayed at this hotel several times and have always enjoyed it The Reception/Foyer is bright,modern and has a lovely feel to it. The rooms - do ask for a refurbished room - I was allocated one of these on my last stay and it was lovely. This time I had an older room and whilst clean was pretty tired looking. The hotel is close to the port and […] the lovely restaurants on offer and thus would recommend B&B basis as whilst the hotel food is ok, it is,a shame to miss out on the huge variety available. The entertainment is a bit hit and miss - some acts are very enjoyable whilst others have you reaching for the ear plugs. I keep returning as the position of the hotel is great and price wise is favourable to other hotels. The free wi fi is also good! Read more

Genuine Expedia guest review

Room was smaller than I imagined. Bathtub was quite slippery when having a shower. Unfortunately, within an hour of moving into our Room ,unpacked and a call from Reception that we have to move to another Room due to a leak from somewhere. \This meant the 2 Rooms we booked together were miles apart. Furthermore, our last night was spoiled by some very […] noisy men. They were sick outside the room and lots of shouting and banging of doors. They kept us awake till 5 am. I was not amused. Read more

Genuine Expedia guest review

Get a refurbished room as the unfurbished are very old, tired and dated! Refurbished rooms are lovely.

Genuine Expedia guest review

Good hotel with lovely staff, close to the port and beach but next to a very busy road

Genuine Expedia guest review

Lots of parties of golfers, but not really a problem. Hotel and food really nice. Staff very nice and friendly. Rooms very clean, however quite small and not very suitable for 2 friends sharing, the bathroom arrangement very strange and not very private. Twin beds too close so we had to do some furniture arrangement. You have to go through a subway […] to get to the other side of the road to the beach, shops, marina etc, not a problem for us but would be if you had walking difficulties. Read more

Genuine Expedia guest review

excellant hotel very friendly and helpfull staff we stayed a extra night as it was so good

Genuine Hotels.com guest review

Great for couples or singles. Stylish hotel, expensive drinks, but would probably stay again

Genuine Expedia guest review

Pool was great. Breakfast was great. Room even though was not refurbished was still great. Prices for lunches/cocktails/drinks were all good. staff were lovely and helpful. Would definitely go back just try for a refurbished room!

Genuine Expedia guest review

The hotel is split in 2, half if it is 2012 and the other half is stuck in the 1970's. None of the websites that advertise the hotel show the photo's from the older side of he hotel. Some staff were great, others not so much. Location is great for getting to good beach clubs during he day and also at night, safe walking distance to the marina and surrounding […] bar's and clubs. Read more

Genuine Hotels.com guest review

Good location about a 10 minute walk from hotel to Puerto Banus. Clean hotel, room a little small and no pool side view so had to change half way through stay. Food brilliant lots of variety. Deposit required for towel near pool and safe in room - with daily charge. Nice mix of people of all ages. Would recommend and stay again. No classes in gym as […] stated. Read more

Genuine Expedia guest review

Hotel was lovely and clean, great service, good location but was disappointed the room wasn't refurbed as the picture showed.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It is a lovely hotel helpful staff,clean tidy,entertainment was good. I went there with my husband and we both enjoyed our stay at this hotel.

Genuine Expedia guest review

Nice hotel , clean rooms , great pool . Even in August didn't need to get up at stupid o clock for a sun bed , loads there . But drinks far too expensive , 5 euros for a coke !!! Silly . Corridors really tatty on our floor . Overall good , nice location too .

Genuine Expedia guest review

Hotel was beautiful. There are two sides to the hotel one which has been modernised and one still waiting. I was in the later but still found it comfortable and a beautiful place to stay. One slight issue was the cleanliness of the pool. The only thing I could say theyust do better on.

Genuine Hotels.com guest review

We enjoyed the stay and it the fourth time.However the WIFI is not fit for purpose.Often not available in the room then when you move to reception very spasmodic

Genuine Hotels.com guest review

Had an amazing time staying at the H10. Our room was very clean, modern and spacious! The breakfast and dinner buffet was very tasty with various food choices. Location was a bonus. The spa and pool area was superb. Overall the hotel ticked all the boxes and we will definately be returning!

Genuine Expedia guest review

I have been using this hotel for some years and love the location. Initially when we started using the hotel the staff were attentive and could not do enough for you. The Chambermaids are brilliant. However, there is a huge lack of staff and the standards have declined dramatically. The reception is a nightmare and very disorganised. We were given a […] room initially with no balcony so we asked to upgrade to a junior suite. It took us 12 hours to arrange !!! We must have liased with the reception 6-7 times to sort. The breakfast was good. There is a distinct lack of sunbeds and compared to the number of rooms and capacity of the hotel you would think there would be plenty of beds and there were not. I would not be coming back to this hotel if I did I would go out of season. There are a lot of hen parties and stag parties and if you are looking for a quiet hotel this is not it! Read more

Genuine Expedia guest review