The hotel was clean and friendly. Close to everything downtown Reno. Will stay again in the future.Genuine Hotels.com guest review
"I will be back."
The hotel met all my expectations. The staff went out of their way to be friendly and courteous. I will stay there on my next trip to Reno.Genuine Hotels.com guest review
"Deluxe room is not deluxe!!"
I put my sweater on the counter in bathroom and it got covered in dust, the shower head made a horrible hight pitch sound and I was under the impression I was getting a large tub but found out that's an extra $100 a night I specified I wanted nonsmoking and was put in a smoking roomGenuine Hotels.com guest review
The woman checking us in was extremely rude and condescending it just set the whole stay as a bad experience. Never going to stay there again.Genuine Hotels.com guest review
"Not a bad place, I may return."
The room was well kept. The bed was so-so as far as comfort. The bathroom is tiny and I didn't like the mirror on the door. Besides that, it wasn't too noisy and I got a decent night's sleep. The restaurant does a great job cooking their filet. The bar tender pours an excellent whiskey on the rocks. The slots were pretty loose for me and I walked away […] with more than I came with. The bell staff and receptionists were pleasant. Overall, all of the staff was nice. Read moreGenuine Hotels.com guest review
"Enjoyable, clean and comfortable."
reasonable price, clean and well kept. WiFi is weak and drops alot on the rooms. My son couldn't play his playstation nor could I watch Netflix as the connection kept dropping, very annoying. We had a double bed room with 3 people and only had 2 towels in the room when we checked in, should be at least 4 towels if the room sleeps 4. Casino beverage […] service was great, food was good, would have been nice to receive some coupons like Vegas does for their restaurants. Really enjoyed the Riverview restaurant, excellent food! Read moreGenuine Hotels.com guest review
Rooms were ok..we had noisy next door neighbor. The beds were very comfortable and cozy. I wish they had more to do as far as family activities like some other places in town.Genuine Hotels.com guest review
"Great pet friendly place to stay!"
I stayed at the Siena for NYE, and it was great! They allow pets and the staff was very nice and helpful!Genuine Hotels.com guest review
"Ok for short stays"
Just ok for the price. Staff were nice about. Casino too smoky. Good size room with new, large hdtv, but decor was average and noises from hall were loud. View of river and downtown was a plus. Bath was fine, toiletries a bit better than average. Coffee machine and fridge. Within walking distance to other casinos. Free parking. Better choices near the […] airport. Read moreGenuine Hotels.com guest review
Good hotel but needs attention to details!!! Chipped chairs,worn out faucet, shower head, dirty carpet. With good sushi & some chinese resto (sushi saga). Reasonable prices.Genuine Hotels.com guest review
"One of the Excellent Hotel we have been to..."
We really enjoyed our stay at Siena.. When ever we will be RENO Siena will be our first choice...Genuine Hotels.com guest review
"Nice Hotel, tiny rooms without a view"
The hotel was nice and very clean. They only faults I had with the hotel were the size of the rooms and the view from our room. Our room was very tiny and our view was of the air conditioning unit. When I booked the room, I went with this hotel because it was on the Truckee River and I was looking forward to being able to see it from our room. I was […] disappointed to see nothing but industrial sized heating & air equipment. Read moreGenuine Hotels.com guest review
"Very nice and incredibly clean"
My stay was absolutely wonderful. There was a freshly washed and sealed down comforter in the closet instead of your standard, dirty comforter that never gets washed as most hotels have. My only woe is that there was no microwave in the room. Other than that it was superb.Genuine Hotels.com guest review
"Be ware, hidden fees other than regular rate!"
Be ware, hidden fees other than regular rate! They charge something like resort fees.Genuine Hotels.com guest review
A noisy room.Genuine Hotels.com guest review
too shortGenuine Hotels.com guest review
"Not as good as it once was..."
I stayed here years ago and was very pleased with both the room and the facilities. Recently had occasion to be in Reno for a couple of nights so decide to try them again because they had a terrific room rate. Unfortunately, the minute I walked in the lobby I was hit with the smell of stale cigarette smoke. I also didn't care for the ultra modern update […] they had done to the lobby since last time I was there. Poor ventilation and maintenance of the HVAC made me want to go straight to my room and stay. The front desk personnel were efficient and checkin was quick and easy. Since I did not want to come back down for dinner I spotted a coffee & sandwich stand int he lobby. Got a baked ham and cheese sandwich that was really good and reasonably priced. Ordered room service later for a midnight snack and was pleased that they had a limited late night menu. Attendant was not very professional or knowledgeable, but she was very nice and arrived promptly with my order. Last trip, I had one of they best massages ever, but the Spa hours were disappointingly limited now, so I was not able to fit in a massage this trip. Read moreGenuine Expedia guest review
"Nice room decor"
We liked the upgrade to the 6th floor after being first given a 3rd floor room with a view of nothing but a rooftop. The upgraded room was spacious with additional furniture and I really appreciated the modern room decor. A good 2 night stay was enjoyed!Genuine Expedia guest review
Stayed there because it was downtown Reno. To go Christmas shopping. The staff was great. Especially the valet service. Waited for car for less than 4 minutes. An front desk was great. They had my check-in done in maybe 2 minutes. The room was clean, maid service good. An getting there from freeway was easy. Overall I'm going to stay there again.Genuine Hotels.com guest review
It was good at best. I wish the bed was a little more comfortable, and the window wasn't blocked out, it made the room smaller and I was under the impression there was a river view, turned out there was no view. The bathroom was so-so cleaned, I used a towel to clean hair off the counter and floor. Not very impressed. And the walls seem to be paper […] thin as I woke up to a man coughing his lungs out next to me, which sounded like he was in my own room. Probably my one and only stay. Read moreGenuine Hotels.com guest review
"Great stay for a reasonable price"
Everything about the hotel was great! We had dinner in their restaurant and it was excellent. I will stay there again.Genuine Hotels.com guest review
We went to Reno to get married. We decided to stay at this hotel. Did not regret it would stay again. The employees were extremely friendly and helpful. The restaurant was wonderful. A nice place to stay.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
All good except roudy next door guests. Gym needs upgrade.Genuine Expedia guest review
"Down town hotel"
Hotel was clean, only because it has been recently renovated. Smaller casino with sketchy clientele. Very limited parking so get there early on the weekends.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
requested non smoking room, placed on 6th floor, any room above 5th should be considered smoking, smokes comes up from 5th floor, smoking is a filthy disgusting habit so any room above 5th floor is pure filth. won't stay here again.Genuine Expedia guest review
"It's a casino in Reno!"
This is a casino and then a hotel! Priorities! Nothing to note any differently!Genuine Hotels.com guest review
"great value in Reno"
friendly, clean hotel in the center of Reno with a river view and free, convenient, parking. Only downside is the normal smoky casino, but great value.Genuine Hotels.com guest review
"Great Service above and beyond"
We wanted to watch the PAC12 Championship game. The Sportsbook did not meet our needs so we returned to our room. Before going back, I stopped at the front desk to see if they could get a chair for my brother to use. Soon one of the staff was there with a big comfortable chair. All was right with the world. Our team won too.Genuine Hotels.com guest review
Its was good to come and rest not to many ppl seems niceGenuine Hotels.com guest review
"pretty good hotel"
It was good stay. Employees are really friendly. Location is not bad. I CAN SUGGEST THIS HOTEL FOR SHORT TERM STAY.Genuine Hotels.com guest review
"The Sienna, Reno NV"
I had stayed in this hotel 3 years ago when it was newly remodeled and had a nice room and thought the entire property (other than the smokey casino) was pretty nice. Good location right on the river walk in downtown Reno. So when I was returning to Reno, I thought it would be a good place to stay. I booked a standard King. When I walked in, it smelled […] heavily of smoke, even though it was a "non smoking" room. It was also very cave like. I just didn't like it at all and it didn't look anything like the other room I had during the previous stay. I went back to the FD and they were able to give me a Delux King with a view of the river for a $15 upgrade per night. I took it and went to the next room. That room was like the one I had stayed in previously, bigger, nice view, additional furniture etc. But it too smelled like Cigarettes and there were yucky stains on the carpet. I found hair in the bathtub and I'm bald :), I found cigarette ashes on the nightstand. It was nasty. So I went back to the FD and they agreed to put me in another room on a higher floor (the 7th) and reversed the charge for the upgrade. The front desk staff was great as were all the employees I came in contact with, but the property is not being maintained well. The last room was nice, clean and pleasant, but it's obvious that they have different levels of rooms and if you don't get on the upper floors, it's probably not in good shape. Read moreGenuine Expedia guest review
"Room was dirty."
I have stayed at the Sienna several times before. Have always had a great experience with spacious and clean rooms. This time, I booked a deluxe room. This room was NOT deluxe. It was small, with an old worn out mattress, dirty pillow cases, and found a huge glob of black hair on the towels in the bathroom. I called the front desk and told them about […] the towels. They acted like they didn't care. I can not say that this was a good experience. I will not be staying again. Read moreGenuine Expedia guest review
"Good location... Disappointing rooms"
Super small room, small bathroom with barely enough room to move around. Bed was flimsy and uncomfortable. Very thin walls.Genuine Expedia guest review
"As I expected."
The room and hotel are pleasant enough given the price I paid. Depending on the pricing of the room, I would stay there again. The pictures of the hotel make the room appear a bit larger than it actually is. The bathroom is also on the small side- difficult for 2 people to be in there or use at the same time. Overall, we had a pleasant stay.Genuine Expedia guest review
"Nice place to stay"
Clean room. Quite. Bed comfort OK. Pillows too soft. Only 2 bath towels could have used a minimum of 3. Hotel had adequate amenities.Genuine Hotels.com guest review
The Siena has clean, very comfortable rooms and an unbeatable location. Some of the other reasons we always choose this hotel include: refrigerators in each room, bathtubs that work (not just a shower), and the year-round outdoor hot tub. We also prefer the smaller size of this hotel in contrast to the giant, casino hotels where it takes a long time […] to get around. Read moreGenuine Expedia guest review
"Away from the maddening crowd"
Located in downtown on the opposite side of the Truckee River. Older hotel but clean and in walking distance to larger downtown casinos.Genuine Expedia guest review
"Nice hotel, walking distance to downtown Reno"
Staff was professional and friendly. Bed/ mattress could have been more comfortableGenuine Expedia guest review
Heard the elevator all nightGenuine Hotels.com guest review
"No bad but last time it was better"
Overall good stay, however, slightly tainted buy housekeeping not paying attention to details; i.e. spots on carpet and upholstery, also, it was necessary to change rooms due to a plumbing problem. There also seems to be a disconnect in communication between housekeeping and front desk.Genuine Hotels.com guest review
"wizard world reno"
after driving 9 hours straights through the night David the manager was beyond helpful and allowed us to check in at 630 in the morning for our stay. The staff was attentive and helpful in all areas and addressed our concerns .Genuine Hotels.com guest review
Great Hotel great room comfortable bedGenuine Hotels.com guest review
The staff were very friendly. The restaurant at the hotel was wonderful! Great food. Prices reasonableGenuine Hotels.com guest review
I've stayed here several times and have always been impressed with the friendliness of all staff and the cleanliness of the entire facility. The room I had was very comfortable and relaxing; the hallways are really quiet at night so you are sure to get a good night's rest. The hotel is away from the busy downtown, but close enough if you wanted to walk […] there. Read moreGenuine Expedia guest review
"very nice clean room over all stay comfortable"
Over all stay was comfortable. Nice room, only wish the casino was larger. Ate at johnny Rockets and was on the 4th floor where the spa, pool, and work out room was located. For the price the hotel is amazing. Will definitely be staying here again!Genuine Expedia guest review
I made my reservation through Hotel.com and was told the hotel is pet friendly and the rate I was quoted included the fee for the pet. However when my daughter checked in the hotel called me and wanted to charge a $50 pet fee.Genuine Hotels.com guest review
"Would stay here again."
Friendly staff, great price and nice hotel but the room was very noisy.Genuine Hotels.com guest review
"Our wonderful weekend together."
We had a wonderful time in the casino and restarauntes in the hotel. Room was quiet and comfortable. We really enjoyed the spa.Genuine Hotels.com guest review
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