"Everything was just ok"
First impression, the lobby was full of cigarette smoke which was a bit much to handle. The room was ok, nothing special, and the location was pretty good. However, the surrounding area is a bit run down and dirty. The only upside was the food. We spent two nights and ate lunch and dinner in the main restaurand and the food was pretty good.Genuine Hotels.com guest review
"Broken Door Lock"
The room was fairly small overall and the closet area was extra small. Also, the lock on the door was broken so in order to open the door, you had to turn the handle up, not down, or it would not open. That was rather annoying and I am quite sure our neighbors heard us trying to get into the room at 11 p.m. the first night. Maintenance was called and […] told us they had ordered a new lock and showed us how to open the door. When I asked about a different room I was told we would have to wait until the next morning. Read moreGenuine Expedia guest review
"Very good experience"
All in all a very nice hotel, except perhaps for the smoke smell in the lobby.Genuine Hotels.com guest review
"Great hotel off the strip"
I stayed at the Siena last year and decided to try again. Quick check in, close free parking,nice Casino. The house keeping staff are friendly and attentive. Dinner at the restaurant was good. Free lobster tail with any steak. Casino has a great entertainer on the weekends. Con: I would hire 2 people to work the coffee bar in the morning. Long lin […] e. Read moreGenuine Expedia guest review
"Smaller casino hotel close to the action"
Easy parking, conveniently located across the street from the Automobile Museum and 2+ blocks to Harrah's and other larger casinos. Our room was nicely appointed with a small refrig. The casino is small but they did have a live singer on Friday night. We had asked for a rollaway bed but were told when we checked in that since our room had 2 queen beds […] they couldn't provide a rollaway (fire issues). Since we booked our room thru Expedia and not the hotel, that probably caused the confusion. Read moreGenuine Expedia guest review
Walls are thin.Genuine Hotels.com guest review
"Nice room but only not enough chairs."
When we first opened the door to our room everything looked great but we soon realized there was only one comfortable chair in the room. If you wanted to watch TV you either had to sit on the bed or use the desk or table chairs which were 3. They had no comfort at all. The was bed very comfortable and again the room was very nice just no were to sit […] for 2. Read moreGenuine Expedia guest review
"Welcoming and confortable stay"
Receptionist was so helpful and happy to answers our questions. The room was clean and comfortable. We had a fridge and ice maker and a view of the river. The spa services were great. Very friendly and accommodating staff. I would stay there again on a future visit.Genuine Expedia guest review
"Convenient to downtown activities and river."
Enjoyed our stay here. Hotel is conveniently located near the ballpark, art and children's museums, the riverwalk, and several excellent small restaurants.Genuine Expedia guest review
Upon arrival, the hotel staff was so helpful and courteous. Check in and out was super easy. The only thing I didn't like were the beds. They are not very comfortable and if your sleeping with your spouse or with a child in the same bed as you, when one moves you can feel every movement and just not a lot of cushion.Genuine Expedia guest review
The rooms are extremely small, the carpet was FILTHY, and the whole place smells like cigarette smoke. I'll never stay here again.Genuine Expedia guest review
"Nice hotel down town centrally located."
I like how the staff are positioned at the front doors early in the morning and in the early evening and open the doors for me when I had my equipment with me and my computer bag, that a nice touch. My stay is work related, I come up from Las Vegas and stay four days and do business in Reno then go home. This a really nice place to stay.Genuine Expedia guest review
"Great hotel, friendly staff."
For the price you cannot beat Siena nice little casino and helpful staff.Genuine Expedia guest review
Ask for room on the 8th or 9th floor. Much better view on those levels.Genuine Hotels.com guest review
"nice hotel and close to river walk"
We enjoyed our stay for one night and found the staff very friendly. We also enjoyed the restaurant for breakfast.Genuine Expedia guest review
"Not bad for an overnight before a flight out"
The hotel was clean and the folks were nice. It's not in a great area if you go one way, and sort of in a hip district if you go the other way. Walking distance to pretty good Mexican food ... we weren't there to gamble just to hop a flight the next morning. Rooms were spacious, clean and up to date. It was worth every star I saw on the review online. […] We would stay again, but aren't big Reno fans. Read moreGenuine Hotels.com guest review
"Comfortable Hotel Right on the Truckee River"
We enjoyed our stay at this clean, peaceful, attractive hotel. The staff was knowledgeable and accommodating. While there is a casino associated with the hotel, there's an entrance which allows access to the hotel without having to go through the casino, and we really liked that. In addition, the hotel is located right beside the Truckee River, and […] the dining room looks right out on the water. We had a wonderful breakfast there. The food and service were excellent. Read moreGenuine Expedia guest review
"Nice hotel not too shabby!"
Pretty nice place! Rooms are nice but the pool just needs to be a bit deeper and they need a microwave in the rooms! Either than that it's an great experience!Genuine Expedia guest review
"Booking there, again"
The hotel is very nice. It's in a great downtown location. It's clean and looks newly renovated. It DOESN'T have that smokey smell when you walk in like some. The rooms are spacious. The coffee shop is convenient and the restaurant has surprisingly inexpensive breakfast prices. The swimming pool area is beautiful and we took advantage one evening with […] pizza delivery. I booked for a group and everyone was happy. We'll definitely be booking there, again! Read moreGenuine Hotels.com guest review
"Nice hotel, but not the best sleep"
The room was nice, however I put in a room with windows that had a film on them, not a lot of natural light. Additionally the room was placed next to the rooftop AC units on the 3rd floor, which were very noisy, so the sleep was not the best.Genuine Hotels.com guest review
Excellent service and stay. They were great about our pet traveling with us.Genuine Expedia guest review
The stay was nice...... enough said....................Genuine Expedia guest review
"Windows are an issue. Rm 308 has one window perm c"
Food, not good. water pipes from other rooms made loud noise. windows not able to open. table games not available in am hrs.Genuine Expedia guest review
"GREAT PALCE TO STAY"
EXCELENT PLACE TO STAY. STAFF VERY FRIENDLY AND HELPFUL ROOMS VERY CLEAN AND COMFORTABLEGenuine Expedia guest review
"Great river location!"
My favorite aspect is the river views. The rooms are thick-walled, quiet, beds comfortable, recently remodeled, and very clean. An excellent value, too. One thing I really disliked - and this is purely esthetic - is the decor, especially in the lobby - the lighting and colors are cold and impersonal, the vases, fixtures and paintings the worst sort […] of modern. Read moreGenuine Hotels.com guest review
"Really close to everything downtown"
Hotel was really nice. Dinner was awesome. Restaurant staff set up an outside table for us over the river. They were incredibleGenuine Hotels.com guest review
Don't care for the smoking in the casino, but I guess that is Nevada!! Hotel and restaurant were fineGenuine Hotels.com guest review
"Noisy night in Reno."
I am not sure if we got put by the noisy elevator because we booked on Expedia but the hotel was very quiet as far as people, being a Sunday night. We seemed like the only ones on our floor and we don't know why we got the shaft. Our room also had windows that were painted over... very disappointing and we will never stay here again.Genuine Expedia guest review
I want a clean room with a king size bed and nicely furnished room with a desk. I like that everything works like the shower, the toilet, the sink. A comfortable bed and a window that opens slightly for some outside fresh air. The Siena fulfilled my needs.Genuine Expedia guest review
"Location is about all this hotel has going for it."
We were ignored at check-in by reception clerk. On our second day, our room was only partially cleaned and were left without shampoo, washcloths, floor mat, and with only one hand towel -- even after leaving a generous tip.Genuine Expedia guest review
"Not a 4 Star Hotel"
Booked a 'de Luxe King' room which turned out to be just a very basic ordinary hotel room. They should not use de luxe in this context. We were disappointed. Room charge was $60 and there was $23 tax and then $50 for our small dog, so no bargain.Genuine Expedia guest review
"College tour of UNR"
Everything went smoothly. We checked in very late (11pm) and left at 8:30am for UNR. Stopped for breakfast downstairs and told them we were in a hurry. Received a quick and delicious meal for $5 each. Amazing. And nice staff too. Thank you.Genuine Hotels.com guest review
The overall stay was wonderful. However, when we booked our room we specifically requested a non-smoking room. Upon arrival when we checked in we were given our key and went straight to our room which to our surprise had a very strong smell of cigarettes. We immediately went to the front desk and was told that they had no other rooms available. We explained […] to the desk clerk that we had requested a non-smoking room but she advised us that was not a guarantee. REALLY!!!. Housekeeping was sent to the room to try to clear the smoke smell. When we returned to the room it was much better. Read moreGenuine Hotels.com guest review
"clean room , reeked of smoke…"
Found a deal on hotels.com, and took my honey for our anniversary. Decided to upgrade to king from the prepaid queen for $15 more. A no-brainer for the 5th floor view of the river and park outside. Upon opening the door, I could smell the reek of cigarette smoke, and some kind of spray to hide smoke. Being my anniversary, I didn't want to make a "stink". […] Both our eyes got red, and the smell didn't go away. I opened the window and 4 inches it opens, and the smell of fries food from the restaurant wafted in for quite a combination of odors. Upon going to bed, the smoke smell had even permitted into the mattress. - no escape. nonsmoking room? The room itself was clean and fine for what it was, but … the fan in the bathroom didn't work ( for the steam, for the steam). A little let down. Had a better experience at the vagabond down the way. Nice try Sienna, but I don't think you are up to par yet. Read moreGenuine Hotels.com guest review
Hotel store not open when you need it, closed at 8 pm on Friday and Satruday, has to walk across the street to a min mart to get toothpaste, water, etc. No real room service, not one asnwer the phone, no menu in room?? 1 person on staff to handle the hotel on a Saturday night, took hours to get order and then 1 person to deliver and handle orders?? Could […] hear the casino noise thru the walls until almost midnight. Can tell Hotel was just not managed and staff look unkept and sloppy. Read moreGenuine Expedia guest review
"Clean, updated and excellent customer service!"
The place was updated , very clean and the staff were super friendly. Overall , I will most def. be staying there again :)Genuine Expedia guest review
We set up to be picked up by the airport shuttle. By the time we got our bags and looked out the door, the van was there to pick us up. Tyson did a fantastic job of hauling the bowling bags and all the luggage. The only complaint I had was after the first night the maid didn't clean our room very good. Didn't leave coffee even after cleaning the coffee […] pot. However, the next 2 days the room was cleaned properly. It is a little bit of a walk to hit the big 3 casinos, but the River Walk is right there. I will stay there on my next trip for sure Read moreGenuine Hotels.com guest review
"Siena Hotel, Reno, NV"
I love staying at the Siena Hotel in Reno! It comfy, convenient, and clean!Genuine Hotels.com guest review
The room was very clean and decor is modern. Location is great as it's a short walk to the main casinos without all the noise.Genuine Expedia guest review
"Nice hotel walking distance to downtown."
We had a wonderful weekend at Siena, live music was great, staff were friendly and helpful.Genuine Expedia guest review
We spent 3 nights there which included my 40th birthday.The first room was really bad.The carpets were filthy,the toilet would not flush and the shower had not been clean.We were moved, but i expected more than an "i'm sorry,"especially after she asked what we were there for.A bit let down for sure.Genuine Hotels.com guest review
"much improved with new managment"
first time since new ownership- renovated rooms are nice, lobby and restaurant much nicer-love watching the river while we ate and reasonably priced, staff seems happy and helpful.Genuine Hotels.com guest review
"Very nice hotel! Really enjoyed my stay."
From the first day to the last, everything went great! We were very comfortable and the staff was very friendly. Perfect location too. Very close to everything.Genuine Expedia guest review
"Awesome deal and great beds."
Got an awesome deal in using Hotels.com or expedia. Casino and beds are great and comfortable.Genuine Hotels.com guest review
"View of the Truckee River"
We're local and always choose the Siena when it's an option. The rooms are very clean and the staff is friendly and helpful. Thanks!Genuine Expedia guest review
"Overnight stay in Reno"
Hotel was an ok experience. The carpet was very dirty and our room on the 3rd floor had a view of the dining area's dome. Right outside our window. Blah. Oh well, someone had to have it. For the price it was not a bad deal. Could not find a menu for room service, not really sure if they had it anyway.Genuine Expedia guest review
"Upgraded room is a necessity"
Factor in the upgrade fees for a higher level floor otherwise you'll have a wonderful view of a giant HVAC unit.Genuine Hotels.com guest review
1st the heater in our room didn't. Work so they gave us another room we didn't get our jucuzzi tub like it showed in the pictures of our $150.00 pkg so it was a great room but things were not as it was portraded in pictures of the room one main reason for getting the roomGenuine Expedia guest review
"Happy & comfortable staying here"
Great place to stay if you need to be in downtown Reno. The hotel was clean, well kept and in very good condition. Staff was more than helpful and friendly. I would definitely stay here again....Genuine Hotels.com guest review
"Nice hotel downtown"
The hot tube and rec room were nice. Towels would have been a nice commode though. Rooms were clean and beds were comfy. View was horrible with lights shining all night, but curtains were nice to keep the room dark. Shower made a hissing noise... But the coffee and mini fridge were very appreciated. The room temperature was nice.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )