All hotels in Masai Mara, Kenya
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Mara Serena Safari Lodge, Masai Mara

4 stars
Masai Mara Game ReserveP O Box 48690 N, Masai MaraKenya, ‏‎800-491-6126
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Excellent4.3 / 5
Amenities
Great amenities
Location
Great location
Food
Delicious food
Vibe
Awesome vibe
8See all 8 Hotels.com reviews
From 763 reviewsTripAdvisor Traveller Rating

Mara Serena Safari Lodge, Masai Mara

Hotel Info: ‎866-539-8117‎

from $109
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. This property is located inside a national park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from time of issue. If guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 70 per person, per night

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for USD 100 per night

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Mara Serena Safari Lodge, Masai Mara’s small print

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 70 per person, per night

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for USD 100 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Mara Serena Safari Lodge, Masai Mara

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