"can't wait to return"
I had a wonderful time at their establishment. It was clean and the entry was amazing. Got a 2 bed and pullout sofa for about 80 dollars. Less than what I was about to pay for a king size with less space and less amenities at another hotelGenuine Hotels.com guest review
"Great deal. Clean and Comfortable"
This is the best hotel I've ever stayed with a 2 1/2 rating. The room was very clean and relaxing. The beds were very comfortable. Not sure if the hotel was recently renovated but it it is well done! No cheap mattresses or towels here!Genuine Hotels.com guest review
Great stay for the priceGenuine Hotels.com guest review
I had an amazing stay here. The hotel was nice! My room was very clean and the staff was super friendly!Genuine Hotels.com guest review
"Convenient to Airport and not far from River Stree"
The room was incredible; the only maintenance item we noticed was that the refrigerator was not working. Was of no consequence to us since we were not using it. Front Desk individuals were top notch - very friendly and extremely helpful. I will definitely consider this hotel in the future.Genuine Hotels.com guest review
"Amazing experience, quick overnight stay"
The hotel staff was amazing. We were checking out at 430 am and they had breakfast already out for us. Rooms were very clean and beds were the most comfortable beds. Would recommend to anyone.Genuine Hotels.com guest review
Will stay there again. Hotel is nice.Genuine Hotels.com guest review
"My stay with mixed results!"
Room was spacious and comfortable. Bed was very comfortable. Staff was very friendly. Although, I was very disappointed that the hot tub was out of order and had been for several days. The men's room across from the exercise room had a broken stall door and had no toilet paper. Elevators are old, slow, to small and need to be replaced!Genuine Hotels.com guest review
Stayed for one night on our way to florida.the room was nice , big , and clean.Genuine Hotels.com guest review
Clean and very comfortable. I would stay there again and recommend to my friends and family.Genuine Hotels.com guest review
Everything was great. The only inconvenience was the refrigerator already having previous guest food still in it. Overall everything was great.Genuine Hotels.com guest review
The hotel in general has been redone and is in good condition. My biggest complaint was the slight musky / mildew smell in the room when you first walk in. After a short time it didn't bother meGenuine Hotels.com guest review
All excellentGenuine Hotels.com guest review
"Can't recommend this hotel"
The exterior of the hotel was pleasant. The lobby was inviting, the room was clean and the breakfast was good. That's about all I can say in the positive. The night we arrived, the room wasn't ready for us (it was occupied by 2 small children), even though it was prepaid. We had to be relocated to another room on the top floor. The elevator was out […] of service, which made things difficult. At least it was operational the following morning. The room containing the indoor pool was as hot as a sauna and the water wasn't much cooler than the air. When I asked the front desk about it, the response was "It is a heated pool" with no offer to adjust the thermostat to be more appropriate for the summer season. Our room was comfortably appointed, but the bed was too firm and the hideaway sofa (more accurately, a love seat) was uncomfortable. The key to the room was deactivated at least a hour before checkout, but the front desk was nice enough to reactivate it. It really didn't feel like they wanted our business. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Savannah Airport Inn & Suites Dear Valued Guest, Please accept our sincere apologies for all the inconveniences you encountered during your stay with us, we regret to learn the same. We are already taking remedial steps to address all of your concerns and We assure that the same will not be experienced by our future guests. We appreciate the time and effort you spared to post this review about your stay with us. We assure you that your next stay with us will be most refreshing and serene. Looking forward to your staying with us the next time you visit this place. Warm Regards, The Management Team, BEST WESTERN PLUS
"2nd stay at this location"
Overall, hotel appearance was good. Not crazy about the family reunion that moved in on our second day and took over the lobby and common areas. Did not seem the staff was ready for this either.Genuine Expedia guest review
This was one of the best times I have ever had clean courteous and comfortable thanks for your always thinking of guest first.The first day I arrived the young man who checked us in was great.Had a flat tire young lady at front desk let me use her jack out of her car keep up the good work.Genuine Hotels.com guest review
Enjoyed my stay. This place is very nice.Genuine Hotels.com guest review
Great price! Wonderful staff and very clean better deal then hotel i was heading which called itself a resort overall great job!!Genuine Expedia guest review
The room was very nice and the value was good. Breakfast was okay, nothing special. Friendly staff. The breakfast room was crowded so not easy to find place to sit. Next time we will stay closer to the historic center of Savannah at the BW Plus. It was a ways back into town. The Plus tagged to Best Western is right... The place is an upgrade for su […] re! Read moreGenuine Hotels.com guest review
Good for your money! Enjoyed the breakfast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
I checked in only to find out that the pool was closed for maintenance (painting). We choose this hotel for three reasons: 1) a large suite room so that we could put our 22 month old son to sleep in the other room and not have to sit in the dark ourselves, 2) a pool - so that our son could burn off some of the energy from sitting in the car all day, […] and 3) location - it was the midpoint of our trip and would allow us to check in around 4 pm, giving us time to use the pool and wind down while still getting our son to sleep at the normal time. Since the pool maintenance was planned and not an emergency, I feel we should be notified of things like this. If I have to cancel by the day before, they should hold themselves to the same standard of notifying us about changes of plans, like maintenance. I booked and paid for this room assuming that I would get what I paid for. I did not get what I paid for and was not given any kind of commensurate discount. My expectations were not met. In addition, while it is clear that they have attempted to upgrade the rooms and some of the upgrades were nice (the furniture, the beds), there were places where it was clear that the contractor did not give them what they paid for (poorly cut molding around the doorways, oversprayed knockdown texture, our toilet nearly overflowed from a liquids only, no solids or paper flush, etc.) Some of the old fixtures appeared to have been reused as well (the mirrored closet door that didn't stay shut). Read moreGenuine Expedia guest review
Response by Best Western Plus Savannah Airport Inn & Suites Dear Valued Guest, Please accept our sincere apologies for all the inconveniences you encountered during your stay with us. It was really disheartening to know that you could not enjoy the pool due to the on-going maintenance work. We will discuss this with the management and address your concern so that it does not repeat again in the future. We assure you of an impeccable next stay with us. Looking forward to your stay with us the next time you visit this place. Warm Regards, The Management Team, BEST WESTERN PLUS
The stay was good. It was a storm the first day we got there and the window was leaking they moved us to another room and the maintence guy helped us move our stuff and was very apologic. The rooms were clean, the breakfast was good and wholesome and it was something for everyone.Genuine Hotels.com guest review
"Updated with clean rooms. Great for price."
Clean and updated. Location near fast food and convenient store. Would stay there again.Genuine Expedia guest review
"Perfect for checking out area"
This hotel was our pit stop along the way to Disney. We had two nights to check out Savannah and Tybee for a bit. Great choice. Our only issue was because an entire girls softball team and their families were there - the breakfast room was VERY busy. The hostess smacked out everything as fast as she could and kept the bars stocked an things. She did […] a great job - for the time they simply needed more tables, chairs, and space. Nice clean room and the pool was small but the kids didn't mind. Read moreGenuine Hotels.com guest review
"good location for downtown"
The refrigerator did not have a temp. adjustment, The upper door latch would not lock., it had been broken in the past and not repaired properly We made the mistake of booking through Hotels.com and did not get a the Best Western Rewards.Genuine Hotels.com guest review
Room was extremely dirty: carpet, bedspread, ceiling in shower overall a terrible room, not what your webpage promises.Genuine Expedia guest review
"Great stop with courteous staff"
On our way back to Florida we decided to stay just off I-95 rather than going into downtown. I selected this hotel because I prefer to stay in a hotel that does not accept pets. This hotel was clean, staff very personable and helpful and convenient. They even offer complimentary beer & wine happy hour Mon-Thur with a few snacks. Great after a day of […] driving. There are numerous restaurants at this exit but opted to drive one exit up to 104 for more of a variety. Have definitely put this on my "stay again" list. Read moreGenuine Expedia guest review
"Good overnight stay near Savannah airport"
This is another fine quality Best Western hotel. Location is right next door to the air museum. The hotel is not on the airport road, as most of the hotels are, it is one exit south. Hotel is well run, clean, with typical breakfast offered. I would have no problem staying here again.Genuine Expedia guest review
"Pretty good experience"
Positive: Lobby was clean and bright, breakfast was great, staff was helpful, beds were very comfortable. we asked for the 3rd floor away from elevators so very quiet! Negatives: Bathroom floor wasn't clean esp. around toilet and under vanity. Bath tub drain hardly drained- yuk! And closet door magnet needed fixed. Outside trash needed emptied when […] we arrived and still wasn't done when we left- gross! Let the front desk know all except outside trash. Read moreGenuine Hotels.com guest review
"great stay nice staff"
Had a great stay was a bit noise in lobby due to them doing renovations but overalll great placeGenuine Hotels.com guest review
"Nice Quiet Hotel"
Approximately 42 minutes to Tybee Beach and close to downtown Savannah with out the crowdedness also close to Hwy 16 and 95. Comfortable rooms with quality bedding. King room is spacious with a desk and sitting area. Less than an hour from Hilton Head also. We had a comfortable and peaceful stay.Genuine Expedia guest review
"Good place for stopover with kids"
We stayed one night during a family road trip. The pull out couch was great for our toddler and the separate living/sleeping areas made everyone's night a bit better. The only downside was the room smelled a bit musty when we entered but it wasn't too bad. I would stay again.Genuine Hotels.com guest review
The room was very clean and the decor was nice and up to date.Genuine Expedia guest review
I had never heard of a Best Western Plus. I trusted the good reviews on expedia. Upon check in 4 tour buses with preteen boys pulled up. I asked for a room far away from them and was accommodated. I thought for sure they would eat all of the breakfast. However, there was plenty of sausage, waffles, etc even at 8:55am. The room was large and unique. […] The bathroom was modern and very nice and large. Everything was clean. The mattress and pillows were clean and comfortable. The lighting was good. I would definitely stay there again. Read moreGenuine Expedia guest review
"The hotel was nice and close to our destination."
We were in the area to attend the visitation and funeral for a family member. Check-in, check-out and friendly staff made our short visit less stressful. For that we are most thankful.Genuine Expedia guest review
"Comfortable Stay in Savannah Area"
Nicely designed hotel with good lobby space and comfortable room for working and sleeping. The front desk staff was very helpful in recommending restaurants and services that I needed to prepare for my meeting the next day. The room was pretty clean and the bed very comfortable. The desk allowed for easy work space.Genuine Expedia guest review
Great that's why I only say at best western Most of the time I come in late and I have no problem from check in to the room. Never have a issue with the room from the beds to the towels an the staff is always helpful.Genuine Expedia guest review
"Good for passing through savannah"
Great hotel for passing through! Comfy beds, clean bathroom.. The breakfast was pretty good too!Genuine Expedia guest review
"Close to Airport"
The hotel itself was nice. However, they do not have a shuttle service. You need to have them call a cab. Our clerk assured us that the cab would be at the door at 445AM. It never showed and the other clerk called another cab for us. While waiting for the cab, another couple came out and they were waiting for a 6AM cab, which never showed. Apparently, […] the clerk neglected to calll for our cabs and we just barely made our flight. Read moreGenuine Hotels.com guest review
"Good stop off highway for overnight"
Hotel is well maintained and room was clean. Staff was great. Lobby had a musty smell I suspect from the pool area. Pool is small and the hot tub is extremely small. It was impossible to relax and submerge body. Poll area was dark and had a musty smell. We unfortunately experienced unpleasant guests who where drinking, smoking, loud and obnoxious. Hotel […] staff quickly addressed the issue and had them removed. Read moreGenuine Hotels.com guest review
We stayed at Best Western Plus in Pooler on a recent trip to Savannah. Our room was spacious and clean and the bed was very comfortable. The hotle overall was very clean and the staff was very friendly and helpful. We would definitely stay there again.Genuine Hotels.com guest review
I'd stay there againGenuine Hotels.com guest review
"good hotel for the price"
Attended a convention in Savannah for 6 days . Didn't want to spend $200 / day for the resort hotel . Found this hotel on the internet. Close to the airport. Lots of restaurants nearby. The highway it's located on goes directly into Savannah and becomes Bay St.Genuine Expedia guest review
We stayed at this hotel because other hotels in Savannah were booked. It was very convenient to Savannah. The neighborhood was nice and we felt very safe. The room was clean and the bed and pillows were very comfortable. On the downside, the hallways were very stuffy and didn't smell so good and the elevator was broken.Genuine Hotels.com guest review
"Not up to expectations"
This is a cheap motel in disguise. The shower head in the shabby bathroom pointed at the wall and could not be adjusted; we found an old sweat sock in the sofa-bed; the sofa-bed mattress was wrapped in plastic secured with packing tape. The flat screen digital TV gets only fuzzy analog signal. The pool is barely larger than a hot-tub, the hot-tub is […] literally tub sized. Both were filled with murky water. No frills all around. If you want a Motel 6, this is for you -- at twice the price. Read moreGenuine Hotels.com guest review
Deciding to stay at this hotel was a great choice! It was 8 miles from Historic Savannah and minutes from several restaurants/shopping areas. The room itself was exactly what it said it was. There was plenty of room and I was pleased that there were two tv's. The only thing I could say negatively, is that I wish the breakfast had more variety. We visit […] Savannah often so this hotel has made our list of Places to Stay! Read moreGenuine Hotels.com guest review
"Just the night"
We stopped for the night on our way to Tybee Island. Close to Walmart to get supplies. The front desk clerk was very busy they were full for the night, but still very helpful and pleasant. Best part they didn't charge us for a comb since I forgot mine. Would stay again.Genuine Hotels.com guest review
"The overall hotel was very nice!"
Very nice stay! The people and room were very nice and comfortable. The pool was overcrowded and extremely loud with the kids screaming :( Too small to take my 5 year old grandson in because there were so many children in the pool.Genuine Expedia guest review
"Would stay again!"
Clean room very comfy beds. Clean and home type feeling. Staff friendly and clean eating area for breakfastGenuine Expedia guest review
"Would stay again"
The pool was warm and that made the kids and mama happy, staff was friendly, only about 15 minute drive to Savannah and clean room.Genuine Expedia guest review
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