It was a wonderfull time, thanks!Genuine Hotels.com guest review
Excellent!!!!Genuine Hotels.com guest review
My grandkids & I had a great time at his hotel. The beds were comfortable, right across from seawall, Kroger next block, breakfast was great (expecially theTexas waffles that you make yourself), staff was very courteous, pool was clean, microwave and fridge a plus. It's not a very fancy hotel like many others I've stayed in but this one is a great value […] and I would definitely stay there again! Read moreGenuine Hotels.com guest review
"just what you need"
clean room. great location. not fancy and no bells and whitles. only worth the money because of proximity to grocery store and beach (2-3 minute walk)Genuine Hotels.com guest review
"good place for all sites."
enjoyed, will stay again.Genuine Hotels.com guest review
"good place for the price"
The carpets could have been cleaner but for the price it was a pretty good hotel. The staff were wonderful & the location is great. Will stay there again.Genuine Hotels.com guest review
"Walk to Beach"
Our stay was fine. The view of the cemetery I could of done without. I also had to have the bathroom recleaned due to a greasy black bath ring still there, however they did come and promptly take care of that and was very pleasant about it. All the staff were extremely nice and helpful. The walk to the beach was great. It also had a Krogers grocery […] store right next door that really came in handy. I would for sure try them again. Read moreGenuine Hotels.com guest review
"traveler with family"
The hotel was satisfactory. The water pressure in the room was poor but all in all the room was clean and accessibility to the beach was nice. Also, walking distance to restaurants.Genuine Hotels.com guest review
Good location, rooms felt really humid and smelled bad didnt feel confortable. Like the breakfast make your own waffles my son loved that too. Would spend a bit more at a different hotel next timeGenuine Hotels.com guest review
not bad but the fridge smelledGenuine Hotels.com guest review
"Nice but dirty carpet"
Personnel was incredibly friendly and accommodating. No complaints with anything about this stay EXCEPT: the room carpet looked clean, as they always do, but when I walked from the bed to the sink (for more ice), it felt oily, and upon return to the bed, my feet were black! I returned for a soapy wash cloth and seriously had to wash my feet before getting […] back into bed. I've noticed truly dirty carpets in most hotel rooms, but this one was exceptionally bad. I'm glad I didn't ruin a pair of socks! Read moreGenuine Hotels.com guest review
across the street from the beach, near great restaurantsGenuine Expedia guest review
"So-so and overpriced"
I wasn't expecting a lot but I got less. Booking said poolside. We were as far from the pool as humanly possible. View of Kroger parking lot. Stayed two nights. Room cleaning after 1st night was abysmal. Our towels weren't even replaced! (Front desk phone was ignored... son went to get them.) The sink wasn't cleaned. All they appeared to do was make […] the bed. Breakfast was crowded, okay fine, but the danish my son picked up was frozen. At $200 a night, it was disappointing. We stayed at the Commodore last time... not much better but at only $70 a night, much more palatable. Read moreGenuine Expedia guest review
"Close to beach and attractions"
The front desk staff was very friendly when I checked in. I didn't notice at the time we went to the room until we took our showers in the morning but there were no bath towels, only hand towels. Also the phone didn't work. I had to call the front desk from my cell phone.Genuine Expedia guest review
"hotel close to pier"
Room next to vending machines and too noisy. Carpets were not looking or spelling clean. The entire room was dark and drafty.Genuine Expedia guest review
Great hotel and service, nice location right infront of beach, friendlyGenuine Hotels.com guest review
Right across from the beach was awesome!!! But some of the towels and sheets had hairs. The smoking area was smelly and poorly cleaned. The shower curtain had rusty spots.Genuine Hotels.com guest review
Dirty! The bathtub was peeling, there was hair in the tub and on a towel, and when I picked the toilet seat up there was blood on the bottom of the seat! When i looked at the bottom of my feet after walking on the carpet they were black. Gross....will never go to this hotel again.Genuine Hotels.com guest review
"It is good, I would go again, but not a suite"
Its OK and clean. Staff was really helpful. Location is great. There is a pool. I was hoping for a bigger room, but it is not that kind of hotel. It deserves a very high ranking at its level. No dogs allowed, just in case you are counting on that. Enjoy :)Genuine Hotels.com guest review
"Stay somewhere else"
The hotel was dirty when we checked in. It smelled, sheets never got changed, floor was nasty. I thought maybe other people had been to unkind when rating this hotel but they were too nice. It is the most awful hotel I have ever stayed in.Genuine Hotels.com guest review
We had a nice time. Nice people also!Genuine Hotels.com guest review
"Nice Hotel for the money."
Checking time was 3 pm they were on availabity till 5pm. They said short of staff.Genuine Expedia guest review
Although the location was great, that was as far as it got. We arrived at normal check-in time (about 2 pm). The front desk was busy, but no excuse for short or rude answers. The lady behind the desk told us to come back in two hours. No problem, we went down to Stewart beach. Came back at 4. Management informed us there were no rooms avail in what […] reserved. All they had was mountaintop bed. When we were standing there, they booked the room we reserved with another person. Read moreGenuine Hotels.com guest review
Front desk staff were nice. The room was okay. The bed was clean, however my 4 -year-old son found a bottle of clear liquid next to one bed and there was conditioner and a bar of soap left in the shower. The carpet was so dirty that I had to clean my son's feet before he could get in bed because they were BLACK from the grime in the carpet (this actually […] gas been an issue at most hotels we've stayed at. The price was good. Read moreGenuine Hotels.com guest review
Great hotel and price!!Genuine Hotels.com guest review
Room smelt of smoke. Ac worked great. Breakfast was over crowded not enough seating.Genuine Hotels.com guest review
"Right on the seawall"
The hotel is in a very convenient location, right on the beach. That is exactly what we were looking for. However, the pillows were not comfortable at all, so I couldn't sleep much the one night we stayed there.Genuine Hotels.com guest review
"Close to the Beach; Staff seems "lost"..."
The room I requested/booked is not the room I got. The room was clean and the beds comfortable; but TINY. The microwave, coffee maker did not work. overall, a decent place on across the street from the beach.Genuine Expedia guest review
"NOT WHAT WAS PROMISED"
SELECTED POOLSIDE ROOM ON THIS TRAVEL SITE. IT WAS A DROP DOWN OPTION AND WAS MORE EXPENSIVE THAN STREET VIEW. WHEN I ARRIVED I WAS TOLD THAT EVEN THOUGH I PAID FOR POOLSIDE IT WAS ONLY A "REQUEST" AND THAT POOLSIDE SOLD OUT WEEKS IN ADVANCE. I WOULD HAVE DEFINATELY SELECTED A DIFFERENT HOTEL IF I WOULD HAVE KNOWN I WASNT GETTING POOLSIDE. MY VIEW WAS […] A DIRTY SIDE STREET. THE ROOM WAS BASIC. FAIRLY CLEAN. STAFF WAS VERY POLITE. Read moreGenuine Hotels.com guest review
"Go somewhere else"
The pictures looked fairly good on the internet but the hotel is quite scary. They are no longer a Best Western. I am usually the easy guy to please but I thought I would try to warn others. My wife wanted to cut our losses and go to another hotel but we toughed it out. As usual, The wife is right.Genuine Hotels.com guest review
"was not given the room we booked and no apologises"
It is named a Hotel but basically it is a motel. The best part is the location. Also the free breakfast is fantastic. but you have to consider the Super Slow elevator, the long distance from many of the rooms to the elevator. Worst part, we booked a smoking room on East Side but we got a non-smoking room on the North side. East side has a possibility […] of ocean view, and North side has a cemetery view. What a difference! when being asked about it, the hotel staff said that all rooms had sold out and non of the other rooms was available for exchange! Read moreGenuine Expedia guest review
"Not completely happy"
no one at the desk could tell me how to get into my room safe - the maint man finally showed me the next morning - I didn't appreciate that I had to take my purse to the beach the first evening that I was there, or that I had to wait the next morning for maint before going out again - I went to the beach to sit on the beach, not to sit in my room waiting […] for the safe- the front desk should be able to give proper instructions on utilizing the safes, at the very least there should be written instructions in every room. Read moreGenuine Expedia guest review
"Nice hotel at reasonable price."
Family of four on a last minute summer getaway; also on a budget.Genuine Expedia guest review
"Gross Hotel - Will never go back - Pool was gross"
I have used Hotels.com for years and am shocked you would have such a terrible hotel on your site. Gross pool, Free breakfast they should have paid me to eat it was that poor. For 229 I was expecting at least a clean room! Nope they must have reused the towels from the quest prior as they were all dirty and I requested new ones and never got them so […] we used our beach towels after showering- Very poor service and staff was not nice! I will never go there again and most likely find a hotel on my own. Read moreGenuine Hotels.com guest review
Older hotel, but location is awesome! Right across from the ocean and next to stores and other attractions. The staff is really nice and very accommodating to your needs. Pool is nice as well!Genuine Hotels.com guest review
"Comfortable, clean, quiet hotel on the seawall"
Very comfortable and clean room at a very reasonable cost. The complimentary breakfast was awesome. Perfect for a one night stay while at the beach. Lots of restaurants and shops just a short trip down the seawall.Genuine Expedia guest review
Loved the hotel.. Great view.. Convent location..will defiantly return next year.. Made for a wonderful vacation..Genuine Expedia guest review
Nice hotel good breakfastGenuine Hotels.com guest review
"Directly across from the beach"
I had reservations at this hotel for 2 weeks prior to arriving. After being sent to 2 different rooms that had not yet been cleaned and talking to the manager we were given a room. It really doesn't matter what you reserve because more than likely you will not get it. The maintenance men were the most friendly people around the entire hotel. They made […] sure my family and I were comfortable while we were there. Best attribute of this place is the location because it is directly across from the beach. Read moreGenuine Hotels.com guest review
"It's .. OK"
It was just o.k. The customer service was horrible. Don't even try to call the desk, they don't answer. We called for extra towels, and they told us they had one employee working, and it was the operator. Other than that, the location was great. Parking was great. The room was decent.Genuine Hotels.com guest review
"Before I booked hotel, I asked to be near the pool"
Before I booked the hotel, I asked to be near pool, because my children would like to swim, I'm disabled and my confirmation paper even said near pool, they put me on the top floor and said there was no guarantee that my reservation and room would be guaranteed even though I already paid for it. I asked for the mgr and he was not in. There's only one […] elevator and it is hot as heck, to many people waiting to get on. Room was clean, but be careful for what you ask for, you might not get it Read moreGenuine Expedia guest review
"good place to stay, especially for price"
The hotel was clean, comfortable, great location, good price, good & friendly service, nice pool. Breakfast very crowded, but still ok. Loved microwave and fridge in the room. Very comfortable stay for me and my two young children. We will stay there again.Genuine Hotels.com guest review
"Nice hotel across from the Beach."
Good hotel for the price. Room was clean although it was small. Did have a light bulb out in the lamp (if I'm being particular). Across the street from the Beach and close to a lot of good restaurants. Check in was quick, less than 5 minutes, and check out was also quick and easy. Breakfast was ok. only hot food was "make it yourself waffles and oatmeal" […] and it was always very crowded. Staff was great. I would recommend this hotel if you are looking for convenience at a good price. Read moreGenuine Expedia guest review
The hotel is in a great location, but the housekeeping is terrible. The pool area is fine, but you have to go next door to use the hot tub, which is located in the lower level of the Quality Inn. It felt as though you were in the basement. Back to the Housekeeping....the worst I've ever experienced. There is a great possibility for this to be a perfect […] place to stay at Galveston Island, but not with the current housekeeping standards. I would pay more to stay at another hotel. Read moreGenuine Expedia guest review
"A little less than expected"
When I booked the room online, it said we were getting a non-smoking poolside room. When we arrived, however, we had a nice view of the parking lot and a cemetery about a block away. The room smelled musty and was definitely used for smoking before. This was a concern for me because my wife was six months pregnant at the time. There weren't enough blankets […] on the bed, so we were a little on the chilly side at night. The stairwell and elevator were also dingy. Besides all of that, it was an enjoyable stay. The location was excellent. In fact, we ended up walking most places. Breakfast contained a good selection, and the price really can't be beat. You might just have to sacrifice a little in quality. Read moreGenuine Hotels.com guest review
"What a week!"
We had a great stay in the Beachfront Palms Hotel. The location was ideal for a relaxing and enjoyable stay!!! The front desk personnel was amazing in giving directions and suggestions for places to visit or to try local food. We had a great time as a couple, I could tell that families were have an equally as enjoyable time! The room was clean, and […] so was any area of the hotel, such as the breakfast room and the pool. We also loved the fact that there was a fridge and microwave in the room, along with a table and chairs. It made it easy to eat a meal in the room to help cut costs. The Krogers Grocery store next door made it very easy to get anything you needed. Actually the location of this hotel made it easy to get to anything in a matter of minutes. We loved the location, the price, and the relaxing days! Read moreGenuine Hotels.com guest review
"Family Vacation 2013"
I would give this hotel a satisfactory rating. The people at the front desk were rather rude when checking in and the next night the lobby area was locked by 7pm? WIERD.Genuine Hotels.com guest review
"Good location and very nice employees."
It was great, as soon as I went to check in they made me feel welcome. The room was clean and an excellent location.Genuine Expedia guest review
"Beachfront Palms Weekend"
First I would like to say the two ladies at the front desk were very rude . The fact that one did not get the days off she requested really doesn't need to to be discussed at the front desk . Second our beach view was a brick wall. I want even get started on the slow elevator or the fact that there was no where to park . I will never stay at this place […] again. Stay at the Comodor the employees are so much nicer and make you feel welcome !! Read moreGenuine Hotels.com guest review
"Nice hotel, close to the beach."
We only spent one night, but we enjoyed our stay. May not have had some of the amenities of the expensive hotels, but very good for the price.Genuine Expedia guest review
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