"So bad it was funny"
If I were wanting to pull a prank on someone, I would tell them to book a room here. The management is highly confused, the plumbing is problematic, and the place is in bad shape.Genuine Hotels.com guest review
Clerk at check-in was trying to handle laundry as well as guests - seemed really tacky. Had to ask about services, breakfast without it being volunteered - she just seeme totally distracted.Genuine Expedia guest review
The staff was helpful and considerate. The room itself looked clean, but the bathroom had a wet floor and smelled so badly like mold that we got up early in the morning and left so we wouldn't have to smell it anymore. *Shudder*Genuine Hotels.com guest review
"Worst experience I ever had"
first off very small not what they say it is food was not good I wouldn't even say it's a 1 star the price was way too high for what you get then because their tub surrounding was not attached properly and the tub mat was cheap and old I fell in the tub and when I tried to report the accident they did nothing about itGenuine Expedia guest review
"Very clean older motel!"
This is not a newer facility, but they do a great job keeping it clean. The price is right, it is located next to the freeway, and the service is excellent. I will definitely stay there again!Genuine Hotels.com guest review
Overall-a pleasant stay without breaking the bank.Genuine Expedia guest review
"Hotel stay was enjoyable"
The staff was very nice. Bed were a little small I think they were doubles.Genuine Expedia guest review
"It is a "motel""
The gentlemen at the desk was very kind, gave me a late checkout when I asked. The motel however, needs a lot of work and apparently they know that. I woke up on Sunday to someone scrapping what sounded like Tile on the wall in the unit behind me. It was loud and very frustrating! the tolet did not flush all the way, I did not want to touch the bedspread […] and the bed was old and saggy. I had to take a sleeping pill just so I could sleep otherwise I would have been thinking about all night. I will say somewhere else next time. Read moreGenuine Hotels.com guest review
"Close to Portland, less pricey!"
Great hotel! Desk staff was warm and welcoming! The room was mostly clean and had a fridge and microwave! Big screen tv and free HBO. Very central to Portland, but less pricey.Genuine Expedia guest review
"Good for our needs for a cheap price"
Nice clean room for the price. The breakfast was pretty bad selection but it was free. Close to zoo which is what we wanted. Short driving distance to food.Genuine Expedia guest review
"clean room, courteous employees, comfortable bed.."
The location was very handy for us...close to family and medical center which was the purpose of our trip. We appreciated having a room buffered from traffic and also an area to walk our pet. We have stayed at Peppertree before and will do so again as need arises. No complaints here.Genuine Hotels.com guest review
"Not for the faint of heart."
This hotel is one of the worst I have experienced. I stay in hotels more than 100 nights per year and this hotel ranks as the lowest. Towels were rock hard, dripping tub faucet, room was outdated and pillows were a mush of cotton batting. Room musty and was from a bad 70's movie. Pool and spa was filled with muddy water. Nice front desk lady was all […] this place had to offer other than the wifi. Great for trucker traveler that needs quick place to rest head. Read moreGenuine Hotels.com guest review
"close to family"
front office was great had trouble with my computer, young man at desk came down to my room and corrected problem. will stay here next time we are in town.Genuine Hotels.com guest review
The room was very clean and smelled nice. Maid service was really good. It looked rundown on the exterior. The walls are paper thin so you hear everything going on around you. Those of you who are sports fans - cable apparently does not include ESPN. If the opportunity arose again - I would not repeat a stay here.Genuine Hotels.com guest review
great fresh fruit needed in amGenuine Hotels.com guest review
"Convenient for Travel"
This motel is very convenient, but it needs some upgrades. The towels are small and scratchy. There is a strong scent of potpourri in the room, which I don't like. But it was quiet and reasonable regarding cost, and I like the location as it's close to I-5 and Highway 26.Genuine Hotels.com guest review
Clean, but missing light bulbs and wheels coming off of chairs. Good shower, comfy bed.Genuine Hotels.com guest review
"A nice clean room with a comfortable bed"
I thought it was a good fit for the rating. Great price for one night when we only wanted a place to lay our heads after a busy day!! Clean and tidy. Did miss our sports channels though. Breakfast was fine and the help was very cordial.Genuine Hotels.com guest review
"I would stay there again! :)"
The room was clean and smelled really good. The breakfast was better than some.Genuine Hotels.com guest review
"not the hilton..but it works"
Didn't really have anything bad I thought. Unless your high fashion...Genuine Hotels.com guest review
"was pretty cool ...."
I always stay here when I travel to the area. Worth the bucks...Genuine Hotels.com guest review
The office person was kind and respectful, but, he needed more support. The maintenance person was not available, so I waited all day for a solution to the problem of the shower knob not turning far enough to get hot water (it was tepid). The sink water was hot, though. Also, the refrigerator was set too cold, since my 1/2 gallon container of orange […] juice on the inside of the door froze solid overnight. The room was the cleanest hotel room in this price range I have seen. It was too far to walk to a quickie store/cafe. Read moreGenuine Hotels.com guest review
My macbook got took away by the housekeeping and they just claim they never saw it. Don't ever go to this motelGenuine Hotels.com guest review
A total dumpGenuine Hotels.com guest review
Everything went very well and service was great.Genuine Hotels.com guest review
"Easy access to 217, therefore all places important"
a great time. Slept like a baby.Genuine Hotels.com guest review
We were initially sent to a room that had not been made up yet, even though it was in the evening. We were reassigned another room that was a very good room although having espn on the tv would have been nice.Genuine Expedia guest review
Wasnt too bad for the price. Breakfast was so so. But better then nothing. Room was suitable. id stay again.Genuine Hotels.com guest review
Better than expected given some of the reviews. Clean and convenient. No PBS on the tv lineup was a disappintment, however.Genuine Hotels.com guest review
all the furniture needs to be replaced. The bed sagged in the middle so much that my back was sore from trying not to roll over my wife all night.Genuine Hotels.com guest review
the pool and hot tub were shut down for the season. i had to take a single queen bed room for the ground floor. i had booked a single king room but it is difficult for me to use the stairsGenuine Hotels.com guest review
"A hotel that should never be considered."
The mattress should have been thrown away a year ago. The sheets threadbare as well as the towels. Impossible to sleep in that bed. NEVER AGAIN.Genuine Expedia guest review
The location is easy to find and within minutes to the zoo, shopping and other attractions. Staff were very friendly and welcoming. The breakfast is very minimal and there was no high chair for my 1yr old. They don't allow you to take food from the dining area to your room, so eating was nearly impossible for me. The pool and hot tub are outdoors […] and it wasn't warm enough for swimming and hot tub didn't open till 10am. I was on the first floor and could hear noise upstairs most of my 3 nights. Talking, footsteps, and suitcases rolling. The price was good, but I won't stay here again. Read moreGenuine Hotels.com guest review
Very clean...super breakfastGenuine Hotels.com guest review
They did not have my info and had to get a room else where!!!Genuine Hotels.com guest review
"In need of upgrading"
If you absolutely can't find any place to stay then stay here, otherwise don't.Genuine Expedia guest review
"Not as portrayed on Hotels.com"
The manager Tara was very accommodating understanding our situation. Traveling on M/C's and this hotel was between two exits (1 mile each way minimum) that had everything. The exit for Peppertree had industrial parks. Not even a grocery store nearby. Luckily there was taxi service available, but after a long day in the saddle, paying extra for transportation […] to a place to eat was not what we were looking for. The hotel itself is old and could use some sprucing up. Read moreGenuine Hotels.com guest review
For us is was perfect since our primary reason for the visit was to get our cars annual maintenance accompllished. Its an older hotel and looked to need a little facility maintenance but nothing obviously serious. The staff were fun to talk to and over the top accomodating. Its a "good" walking distance to the light rail system but we like to walk […] anyway. Read moreGenuine Hotels.com guest review
"Not the best stay"
When checking in the staff seemed more interested in their own conversation rather then the service of the customer. Same experience when attempting to check out. During the stay while taking a shower the in tub shower mat slipped under my feet causing me to fall injuring my arm, leg and hip. During check out I explained the incident and the staff seemed […] less then interested, They may not be so lucky next time, I would look into replacing the style of bath mat. Read moreGenuine Expedia guest review
The Pepper Tree Inn offered reasonable rates in a safe location that was conveniently located. I will probably stay there again.Genuine Hotels.com guest review
"will not stay here again."
Paid for queen hotel, but only full was available. The internet did not work on that end of the hotel. The exercise room was under construction. This detail was not availalable during the booking. Sad to say the room smelled very bad, but was clean. There was a dead mouse in the parking lot!Genuine Hotels.com guest review
Only stayed one night but felt welcomed and the room was clean. The staff was most helpful in locating stores nearby. Thanks!Genuine Hotels.com guest review
"stay somewhere else"
The condition of the room was run down. Bathroom was dirty. My car was hit in the parking lot and staff did not know how to look at secrity tape. Although they advertised a fitness room it was closed. Spa was broken down.Genuine Expedia guest review
"Think twice before staying"
They need to have better housekeeping and maintenance. Our room had cobwebs in main area, and mold growing in the bathroom. The toilet backed up, and flooded our room while we were getting ready for a wedding. The staff took a long time to respond to this maintenance emergency. They did switch us rooms, however the second room was even worse than the […] first. There is apparently a long term resident in the room next to ours, and they were fighting with someone all night. Then in the morning, I woke up to go downstairs to the lobby, and there was a dead mouse on the doorstep. NOT an ideal thing to wake up to. The overnight guy laughed in my face, then the manager came to work, and was very apologetic, and gave us a credit. She was very nice, the rest of the staff needs to change. I will NOT be staying here again, or recommending this place to anyone at all ever. Horrible experience. Read moreGenuine Hotels.com guest review
"Right in the middle of 217 & Scholl's Ferry"
The place was OK. Pool was a great way to visit for a couple of hours - rooms were decent for visiting. Fridge was appreciated!!!! Breakfast does NOT have any baked treats!!!!!!!!! Juice was watered but the waffles were tasty. Price was ok and since the location is close to restaurants & shopping. . . . . . . . . .Genuine Hotels.com guest review
Would definitely stay again.. the people are so nice.Genuine Hotels.com guest review
Great Front desk personal. I was able to check- in early. Very accomdating. Great price for a room,Genuine Hotels.com guest review
"Go there before you spend to much."
Over all a very nice stay. It's close to the freeway (which is both a plus and a minus). The staff was very helpful and polite making the stay better than average. The room was moderate and matched the price. Would stay again.Genuine Expedia guest review
"Clean and comfortable"
This was a comfortable and clean place to stay--not fancy but certainly well-cared for. There was a mini fridge and a microwave which,if we would have stayed longer, would have been appreciated. I could tell they make an effort to make it look nice. Didn't have a chance to use the pool but it looked clean and inviting. We really just used this as a […] place to crash on the way to the coast so we missed out on using some of the amenities--but if I was in the area, I'd stay there again. Read moreGenuine Expedia guest review
"Terribly disappointing....There is NO FITNESS ROOM"
We were put in a smoking room regardless of the fact that specified non-smoking, however the nice lady at the front desk gave us a different room immediately upon request. The toilet plugged up in our first room immediately and when my daughter requested maintenance she was handed a plunger. The pool and spa were filthy. The amenitites listed on expedia […] AND on the sign outside the motel state that there is a fitness room. When I asked the front desk, the person stated that there wasn't one, but used to be one (the sign outside is fairly new). We were terribly disappointed in the condition of the motel, the lack of services, and the price was too high for what was there. Also, breakfast was very minimal, there was a sign at the front desk saying that it was served from 6 a.m. to 9 a.m. but you better be there before 8:45 or they locked the door. Very unwelcoming, very expensive for the condition and the false advertising. You can stay in Gresham at a nicer motel with more services for about $20 less a night. If you plan to spend most of your time in Portland, staying somewhere else is the way to go. Also, if your bags are very heavy, prepare to have to lug them a long way because there is nowhere to park close to the room entrances, especially the second floor ones. Usually, I am very satisfied with our bookings, but this time it was disappointing. Read moreGenuine Expedia guest review
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