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Hotel Dom Pedro Palace - Lisbon 38.71447, -9.15314
Avenida Engenheiro Duarte Pacheco 24, Lisbon, 1070-110 Portugal
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Guest review summary
- 4.2 Average rating: All Trip Types
- 85% Recommended
- 20 Reviews
- 4.2 Hotel Service
- 4.2 Room Comfort
- 4.2 Hotel Condition
- 4.3 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (20) | 4.2 |
| Business | (2) | 4.5 |
| Romance | (0) | 0 |
| Family | (1) | 5.0 |
| With Friends | (0) | 0 |
| All Others | (17) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Babysitting or child care
- Breakfast available (surcharge)
- Coffee in lobby
- Complimentary newspapers in lobby
- Concierge desk
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check-out
- Fitness facilities
- Health club
- Internet access in public areas - complimentary
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Multilingual staff
- Parking (secure)
- Parking (surcharge)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Wedding services
- Wheelchair accessible
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Photocopy machines
- Room service (24 hours)
- Secretarial services
- Translation services
Accessibility Features**
- Handicapped Parking
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bidet
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- Housekeeping (daily)
- Hypo-allergenic bedding available
- In-room safe
- Internet access (surcharge) 6/hour
- Minibar
- Pay movies
- Premium television channel(s)
- Private bathroom
- Separate sitting area
- Sewing kit
- Smoking permitted
- Soundproofed rooms
- Television
- Turndown service
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Designated smoking areas;
- Elevator/lift;
- Fax machine;
- Number of buildings/towers 1;
- Number of dining venues 2;
- Number of floors: 21;
- Number of meeting and conference rooms 20;
- Number of rooms: 263;
- Piano;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool;
- Swimming pool - indoor;
- Umbrella;
- Year Built 1998
| Check-in time is | 2 PM |
| Check-out time is | Noon |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Il Gattopardo - Inspired by the Visconti movie of the same name, this restaurant is located on the third floor and has light wood paneled and cream painted walls with complementing fabrics in cream and brown. A small reception area leads to a wooden floored bar area, dark wood tables and easy chairs, with complimentary newspapers for guests to read. The restaurant is decorated with cream wash wooden furniture, with a terrace available for the warmer months. As the name suggests, this is an Italian restaurant, serving a la carte and table d’hote lunch and dinner menus. It is often used for business lunches by both guests and outside visitors.
Bistrot Le Café - Located at the far end of the lobby and decorated with black tables and chairs, this café serves a buffet, Continental, or a la carte breakfasts, a buffet lunch during the week with Portuguese cuisine from a different region each day as well as salads, international dishes, and a range of desserts.
Bistrot Le Bar - Located next to Bistrot Le Café, this informal bar area is decorated in both light and dark woods with chairs and tables as well as more sofas to slump into whilst listening to the pianist who plays every evening.
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golf - driving range nearby
- Golfing nearby
- Golf lessons available nearby
- Sailing nearby
- Swimming on site
Guestrooms Guestrooms
City Break Lisboa
1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Bathroom phone
- Bidet
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- Housekeeping (daily)
- Hypo-allergenic bedding available
- In-room safe
- Internet access (surcharge) 6/hour
- Minibar
- Pay movies
- Premium television channel(s)
- Private bathroom
- Separate sitting area
- Sewing kit
- Smoking permitted
- Soundproofed rooms
- Television
- Turndown service
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
- Handicapped Parking
These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Package Reveillon
1 king bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresPackage Reveillon 3Nights
1 king bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresRock In Rio Package
1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresRock In Rio Package Single
1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresStandard Room
Dark wood furniture, wardrobes with full-length mirror, desk, hairdryer, and minibar. Large wall mirror, fax machine, dial-up Internet access (surcharge), TV, video game console and pay movies, full length drapes, framed prints. Bathroom has black marble sink top and complimentary toiletries.
All rooms include Accessibility featuresSuite
One king bed or two twin beds. Carpeted hallway leading to one of two bathrooms, bedroom, and living room. Living room has TV, minibar, sofa with scatter cushions, coffee table, dark wood desk with green leather inset, dial-up Internet access (surcharge), and fax machine. Wardrobe, desk, hairdryer, TV, video game consoles, table, and chairs in bedroom. Both bathrooms fully tiled in green with dark green marble sinks and Molton Brown toiletries. Access to the VIP lounge on the 19th floor, a corner room with city views in two directions.
This room type includes complimentary access to the hotel spa.
Tower Business Pack
1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Access to VIP lounge. Free access to Spa (does not include spa treatments or other offers).
All rooms include Accessibility featuresTower Room
One king or two twin beds. Dark wood furniture, wardrobe with full-length mirror, desk, hairdryer, minibar, fax machine, telephones, dial-up Internet access (surcharge), free-standing TV, video game consoles and pay movies, table and chairs, full length drapes, framed prints, and views over the city. Bathroom fully tiled in green with dark green marble sink and Molton Brown toiletries. Guests have access to the VIP lounge on the 19th floor, corner room with city views in two directions.
This room type includes complimentary access to the hotel spa.
Triple Room (2Adults + 1Child)
1 double bed or 1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresTriple Room (3 Adults)
1 double bed or 1 bed. Separate sitting area. Desk. In-room safe. Cable/satellite TV. Television. Premium TV channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresValentine's Day Offer
1 king bed. Separate sitting area. Desk. In-room safe. Cable/satellite television channels. Television. Premium television channel(s). Pay movies. Video-game console. Voice mail. Minibar. Handheld shower. Bidet. Bathroom phone. Bathrobes. Hair dryer. Complimentary toiletries. Soundproofed rooms. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking permitted.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Lisbon
Portugal’s cosmopolitan capital city, Lisbon offers a vibrant shopping, nightlife, and eating and drinking scene. Lisbon’s layout is fascinating, with its old ‘barrios’ (neighbourhoods) set on hills offering panoramic views. Portugal’s 500-year maritime heritage is evident in the picture-postcard Belém Tower and adjacent Monument to the Discoveries. The Jerónimos monastery is an architectural masterpiece and the city has many excellent museums.
see all hotels in LisbonNearby Activities & Points of Interest
Less than 0.5 mile
- National Museum of Natural History - 500 yards
- Botanical Garden - 600 yards
- Estrela Basilica - 700 yards
0.5 - 1.0 mi
- Church of Sao Roque - 900 yards
- Restauradores Square - 1100 yards
- National Theater of Sao Carlos - 1200 yards
- Rossio - 1300 yards
- Marquis de Pombal Square - 1300 yards
- Santa Justa Elevator - 1300 yards
- Chiado Museum - 1300 yards
3.0+ mi
- Lisbon Portela Airport (LIS) - 4.0 miles
Reviews
Filter by:
-
All (20)
- Recommended (17)
- Not recommended (3)
Reviewed by a Hotels.com guest on Aug 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great 5 star hotel not so close to the action though"
Reviewed by A of London on Aug 20, 2009
This is a lovely 5* hotel, with good service, enormous beds, all the fixtures & fittings you'd expect. We got a great deal because we stayed in the middle of August, when Lisbon is pretty sleepy. I don't think I'd stay here again, simply because to get into the Latin Quarter or downtown it's about 15-20 minutes on the bus or a cab.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"First class, as expected"
Reviewed by Daniel of Denver on May 1, 2009
Great views of Lisbon from the upper floors. But the hotel is not located in a particularly intereisting or historic part of town.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Loved the decor and location"
Reviewed by E of Washington, DC on Oct 27, 2008
We stayed in a tower room, but b/c we were on the "back side," our view wasn't great. Request a room facing the main street or the side facing down the hill if you can. The VIP lounge offered "free drinks" that included water, soda and coffee only. The room was GORGEOUS and the bathroom was all marble, white and green, even painted tiles in the shower. Very quiet. Staff very polite and helpful with finding buses, trains, sites, etc. The mall across the street was decent, but nothing special. Only big negative was our "king" bed was two fulls put together and made up separately, so we had to unmake them to sleep in the "same" bed.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Oustanding Hotel"
Reviewed by a Hotels.com guest on Mar 31, 2008
Good value for the money
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Sep 24, 2007
We were very happy with the Dom Pedro. The lobby and bar/restaurant were modern and immaculate, although smoking is allowed throughout both (which seemed the norm in Portugal). Staff was very friendly and helpful, and all spoke English. Had a Standard Room for the first 3 nights, which was modern and clean although the bed was a little hard. Came back for our final night and got a Tower Room, just as clean and modern, but the bed was much more comfortable and you get a fantastic view of Lisbon. The hotel offers a breakfast buffet which has pretty much everything you are looking for and more, but is not included in the price and is a little pricey. Hotel is a 10 minute walk to the closest Metro stop, although the walk back is up a very steep and long hill as it is located on the highest hill in Lisbon. Would definitely stay there again, only complaints being the smoking and breakfast not being included in the price.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
""Cant wait to return""
Reviewed by D of London on Sep 9, 2008
This hotel was value for money and the staff there were fantastic very friendly and welcoming. The service of the hotel was excellent i would recomend anyone visting lisbon to try this hotel. As i know i will be on my next visit.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great but a lot of hidden extras"
Reviewed by J of Geneva on Aug 15, 2008
great hotel, ok location, but we chose it for the pool, and then found out it was ?15 per person, per day, to use it .... when we arrived they asked if we'd like them to take car of the car ... and then charged us ?17 per day when we left (again, no mention of this beforehand)
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"High View Hotel"
Reviewed by F of London on Apr 29, 2008
A very clean and smart hotel with a wonderful entrance and reception area. The room itself is great - very roomy and to a very high standard.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Okay for en nat"
Reviewed by J of København on Sep 28, 2009
Hotellet var fint, men det er placeret i en betonørken af kontorbygninger, som er sorte og tomme om aftenen, et område uden atmosfære, og tilmed langt fra Lissabons gode restauranter.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Prima"
Reviewed by I of Haarlem on Jul 17, 2009
Keurig hotel, internet op de kamer is duur en zwembad kost 15,- p.d. verder echt prima!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Un très bon hôtel"
Reviewed by G of Paris on Jul 13, 2009
Le look de la chambre est vieillot, mais la chambre est spacieuse et agréable. Il était inscrit en chambre que la connexion Internet était payante, mais au check-out, on m'a dit que c'était OK. Service voiturier efficace pour avoir un taxi en 1 min. Petit-déjeuner en buffet excellent et digne des hôtels de la catégorie.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A bit far away from restaurants and bars but excellent view from Tower room"
Reviewed by K of Trondheim on Dec 7, 2008
It’s a superb view from the Tower room but it is a bit far away from restaurants and bars. Too long for a walk home after dinner (the location showed on the map was wrong). It’s a business hotel so the restaurant at the hotel has dress code. And the discount we got was actually the hotel room without breakfast, the price for breakfast was equal the discount so it ended up a rather expensive room.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Inte imponerad"
Reviewed by J of Många ställen on Nov 26, 2008
Luftkonditioneringen funkade inte bra. På solsidan av hotel var det varmt. Gammal inredning men stilfullt. Servicen var bra och de var trevliga. Hotellet ligger bra till. Generellt var det ok men tyvärr var rummet så varmt att det får underbetyg.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Erg goed hotel; goede en vriendelijke service"
Reviewed by P of Amstelveen on Nov 5, 2008
zeer goed.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"nemam jedno spatne slovo ! vynikajuci hotel !"
Reviewed by t of praha on Oct 17, 2008
velmi dobre
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"very comfy"
Reviewed by s of stockholm on Aug 10, 2008
helpful staff, comfortable rooms. Tower rooms are best with nice views of the city. I got a massage that was just wonderful, nice relax and workout area. good location close to shopping center and buses.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"very comfy"
Reviewed by s of stockholm on Aug 10, 2008
helpful staff, comfortable rooms. Tower rooms are best with nice views of the city. I got a massage that was just wonderful, nice relax and workout area. good location close to shopping center and buses.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"Sehr empfehlenswert!!"
Reviewed by A of Franklfurt on Oct 11, 2007
Das Hotel liegt nicht direkt im Zentrum aber dennoch verkehrsgünstig. Die nächste Metrostation ist ca 10-15 Minuten entfernt. Die Turmzimmer sind sehr geräumig, schön eingerichtet und im 19.OG werden Erfrischungen in der VIP Lounge gereicht. Das Frühstücksbuffet ist allerdings mit EUR 19 pP ein bisschen hoch angesetzt!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Comodo al centro ed all'aeroporto"
Reviewed by g of milaqno on Sep 27, 2007
Ottimo comfort, camere e bagni spaziosi e puliti. Personale gentile e disponibile.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews