Very unpleasant odor, Very poor Internet access.Genuine Expedia guest review
"Wonderful get away"
Hotel very relaxed atmosphere and great location Ideal kitchen set up Convenient parkingGenuine Expedia guest review
"wish I picked something else......"
Check-in ok. Entertainment system doesn't work correctly. Check-out morning complex cut off all cable tv services but one channel. In Orlando where majority of customers staying with kids? I will never stay at their called “ Diamond Resort”Genuine Expedia guest review
Response by Grande Villas Resort Thank you for your comments. We are sorry that you did not find your accommodations to be well suited for your travels and that you did not fully enjoy your stay with us. As our valued guest, our front desk and maintenance staff would have been more than happy to look into, fix and/ or replace any malfunction that arose from your room, if notified. Regretfully, we were not given the opportunity to make your stay more memorable. If you are willing to give us another chance, we are extremely confident that your next stay with us will be much more enjoyable and even exceed your expectations.
Great rooms and location. One bedroom is small but very comfortable. Bathroom very spacious with large stand alone jacuzzi style tub. My fiancé and I would definitely suggest this resort for a vacation. We will be back.Genuine Hotels.com guest review
Very nice place. We have stayed there twice. We will stay again.Genuine Expedia guest review
"Wonderful resort, close to Disney."
We enjoyed our stay at this resort. The rooms were very nice and comfortable. The staff were very nice and everything exceeded our expectations.Genuine Expedia guest review
"Nice Stay in the Middle of the Theme Parks"
We stayed for 2 nights for a mini-vacation (we live in Tampa). Did not use all of the facilities, but it seemed like there was quite a bit to do. We spent most of the time at Universal/Islands of Adventures and the Disney parks. It was pretty convenient--only about 10-15 minutes from the parks. One bedroom room: mini kitchen (of course we never used […] it), big bathroom, big bath tub and shower. We were provided pool towels as well. There is a little "convenience store" on the property with a little cafe. We had breakfast there one day and it was quite tasty. I think we booked it for $70 a night, so not bad. HOWEVER, it is part of the Diamond International Resorts timeshare company. They offered a FREE gift of a free stay at another resort and all you have to do is go to their 90 minute meeting for a completely free trip...NOTHING is ever free. We signed up for it with the knowledge we could cancel, and I certainly did that after reading up on the company and their tacticts. Again, this hotel was pleasant and I might stay again, but stay away from the "free" offers and the timeshare scheme (look it up online). Read moreGenuine Expedia guest review
"Great place and great location"
My husband, my 3 year old daughter and I stayed here during our Disney visit. The hotel was close enough to Disney but quietly tucked away. The amenities were perfect to entertain my daughter during down times.Genuine Expedia guest review
"weekend in orlando"
I needed a place to stay to watch the softball tournament and visit relatives. This was close to all attractions, roadways, restaurants and shopping. There are several design flaws in the apartment itself (can not close the water closet door unless you are in the room and jammed up in the corner, the refrigerator can not open all the way since the floor […] molding hits the bottom, the shower opens and you have to step out of the shower to get your towel). Parking was the biggest challenge, on two nights there were cars parked everywhere. The room was clean and quiet. Overall nice place, nice pools. Read moreGenuine Expedia guest review
"Nice hotel but a lot of hidden charges."
The Hotel was pretty nice but a lot of hidden charges...$6 to park the car per night-- $5 a day for internet - no hot water for shave in the AM.Genuine Expedia guest review
"Nice hotel, confortable, close to everything!"
I booked this hotel for my parents. They get stressed when they have to use the GPS to move around. This hotel is very close to downtown Disney and they loved it. The room was very clean and comfortable and the staff was friendly.Genuine Expedia guest review
The room was very nice for the price we paid, my only BUT was that the room had a really bad smell like mold, the hotel personal however did gave me the option to change room, I would definitely come back if I ever go back to Orlando.Genuine Expedia guest review
"A nice place to stay."
The Hotel overall was nice, clean, and Friendly. My only complaint was that there were now busses directly to Disney World. Had to cab everywhere. that was a little costly.Genuine Expedia guest review
The room was amazing. It was perfect and exactly what we needed for our trip to Orlando. It was surround by excellent restaurants and things to do. I would recommend this hotel and most definitely come back again.Genuine Hotels.com guest review
"Gotta love it"
We upgraded to a two bedroom for more sunlight, but the one bedroom was nice. The kitchen has everything you need and the bathrooms are beyond huge. The only thing that wasn't awesome was the food. The snack/deli place was very well stocked but the chicken strips and waffles you can order off the menu were from a freezer bag. Not bad, just not ho […] memade. Read moreGenuine Expedia guest review
Great location,Very nice grounds,Nicely kept,pleasant hotel employees,excellent clean rooms and facilitiesGenuine Expedia guest review
nice hotel large rooms the only problem I have is paying extra for wifiGenuine Expedia guest review
Really good choice for staying in Orlando, only downside no complimentary wifiGenuine Expedia guest review
"great place for a family to stay in Orlando / Disn"
Grande Villas Resort was a home away from home. convenient to Disney, easy interstate access. you can speadout relax and cook at your place. saves a lot of $$$$.Genuine Hotels.com guest review
"Nice place but want to sell you eveything"
In the few weeks after booking , I received at least 4 phone calls from Diamond Star Resorts (who owns this resort) trying to sell me their vacation plan. I asked them to stop but got 2 or 3 more calls before they finally subsided. Its a OK and nice play to stay depending on what you're in Orlando for. It is located in a very touristy part of Orlando. […] There are lots of chain restaurants within walking distance. They don't provide any shuttle buses to the theme parks like most of the other resorts do. They charge $20 a week per device for the internet access which was terribly slow. I know, its vacation and you're not supposed to be in your hotel room all day on the computer but Netflix is good for rainy days. They will also try to sell you everything, after checking in they direct you to the concierge desk where they give you a list of discounted tickets they can sell you BUT you have to go to one of their 2 hour sales presentations (the same one they called me about after booking the the room). They called our room three times trying to get us to come. The parking was free unlike the rest of Orlando. Not a bust but if given the chance to go back to Orlando I would stay on International Drive near convention center. Read moreGenuine Expedia guest review
Hotel staff was great and the room was exactly what I requested. Upon arrival to the room, we had one problem with the tub stopper but within 10 mins the problem was fixed. Great maintenance service and very curious.Genuine Expedia guest review
"Great price, con's weren't a deal breaker."
Stayed 5 nights at the Turtle Cay location.The 2 bedroom suite was bigger than my dad's 2 bdrm condo and had a nice screened porch w/fan, but the place smelled musty for the first 2 days. We really needed the xtra room and the privacy of 2 baths. The living room is set off to the side so it was somewhat private for the person sleeping on the couch too.The […] second bedroom stayed warmer and just shy of cool enough, but I like A/C cranked. The wifi was a joke and waste of money, it only functioned very late at night. The staff were very accommodating. I have to agree with other reviews we could clearly hear the neighbor's conversations at times. The sleeper sofa has standard discomfort, the tub had some dead ants and a hair in it. There were pith ants in kitchen and bath, but I'm used to that in Florida. The rug is cheap commercial carpet and the counter tops are worn. but the beds and pillows were SO COMFY!! Full kitchen came in handy. If I ever need a suite again, and I get the great price, I'll go back. Read moreGenuine Expedia guest review
Very nice facilities especially if you are traveling to Disney and want a getaway for the family where the room feels more like home than a standard hotel room. This is good for the down time while on vacationGenuine Expedia guest review
Highly recommended!!! Not only were we upgraded to a 2 bedroom suite, the staff were super friendly and helpful. It was warm and inviting from the moment we checked in. We will definitely return!!!Genuine Hotels.com guest review
"A wonderful surpise"
I have never reserved a hotel using expedia for a location I wasn't familiar with but the deal listed for this place was too good to pass up. I read the reviews before I booked which helped a lot. When we got the the staff was extremely nice and even upgraded us to a 2 bedroom suite for free. We only needed a one night stay but I would have loved to […] stay their longer as we didn't have time to take advantage of the three beautiful pools. I would stay there again in a heartbeat and recommend this place. Read moreGenuine Expedia guest review
"close to all attractions and restaurants and shops"
my experience was wonderful no complaints here great location for parks and plenty of acctivities on the propertyGenuine Expedia guest review
"Very close to major attractions"
The hotel is very good staff is very friendly they will provide anything you need. The hotel has a close proximity to all major attractions! There's a lot of restaurants and convenience stores near byGenuine Expedia guest review
"Clean , more space than we expected"
We had plenty of room and enjoyed the in room washer/dryer, plus the fully stocked kitchen. We also had a garden tub which was a wonderful surprise!Genuine Expedia guest review
We had a very nice stay. All of the staff were very friendly and helpful. Noted was Luis from Peru who cleaned up in the morning but was most friendly as he worked. An excellent stay. Room prefence was honored. Requests all satisfied. Grounds excellent. A real nice stay.Genuine Hotels.com guest review
"Convenient location to WDW but that's it."
At check in, they give you a spiel about their time shares and pressure you to book at slot to hear more details. When you decline you will then be treated borderline rudely. With all of the hotel competition in the immediate area, choose another one.Genuine Expedia guest review
"Descent hotel, near many shops, stores, etc."
We stayed at this hotel for 6 nights. It was "okay" since we were only there to sleep...too busy doing the Disney thing:) However, we were disappointed at check in because that's when we were told that there was a fee for the Wi-Fi. The website clearly states that they have Wi-Fi but, they fail to mention the fee. Another detail that they forgot to […] mention was the fact that a big part of their parking lot was being repaved. This did cause an inconvenience as it was directly outside of our hotel residence. At night, there would be no place to park and guests would park on the curbs or parallel park which made it difficult to back out of the parking spots. Also be prepared for the discounts offered for the Disney/Universal parks. They come with the condition that you attend an "Open House." This turns out to be a Time Share Seminar that lasts 90 minutes. Although I clearly stated that I would not be buying ANYTHING, I was still expected to attend the seminar. They placed an "authorization" on my credit card charging me the "discount" amount. If I didn't attend the seminar, they would charge my credit card for the discount difference. So, you're basically forced to attend a seminar, waste 90 minutes in order to lower the price of your Disney tickets. I definitely don't plan on staying at this location again:( Read moreGenuine Expedia guest review
"Off the beaten path"
Great location. Clean rooms. Huge bathroom and kitchenette was well equipped.Genuine Hotels.com guest review
Wish we could have stayed longer. Just amazing stay.Genuine Hotels.com guest review
Room was very nice and clean but small. Was there for a few days and would come again. Would recommend. Kitchen had all we need if we wanted to cook. Full size refrigerator was a plus.Genuine Expedia guest review
"Wonderful Resort with Lots to do!"
My experience with this hotel was fantastic! I had one small issue that I never even complained to them about because I was too busy enjoying my stay to worry with it. There were some very tiny sugar ants coming out of a crack in the bathroom getting to the water. But they never bothered us nor bit us nor got in our belongings. This whole place was […] otherwise wonderful! The staff was fantastic! They even surprised my daughter with a bag of candy with balloons and a card for her birthday and I didn't even ask for anything special. I had just mentioned to the front desk when I checked in that it was my daughters birthday and she wanted a room on the top floor! They took it upon themselves to surprise her with the candy and baloons. They also have many daily activities that can entertain the whole family. All together a great experience!! Read moreGenuine Expedia guest review
From the check in at the front desk to the room to the check out it was A all the way. I would definitely stay here again and recommend it to any business traveler or family wanting clean, friendly, and professionally operated for a very reasonable price.Genuine Expedia guest review
"Excellence of Staff"
The customer service and attitude of the staff was absolutely excellent. Everyone went above and beyond in order to be helpful, and ensure our stay was as pleasant as possible.Genuine Hotels.com guest review
Property was well maintained and the rooms very comfortable-the staff was very helpful and friendly. Loved the property will stay again!Genuine Hotels.com guest review
"Great place for a great price."
Have stayed here 3 times and the staff is really friendly, the rooms are super clean, and the price is great for what you get. We will continue to make this our place to stay when visiting Disney.Genuine Expedia guest review
"Clean and very comfortable"
Enjoy my stay with my family. Everything close to the room. I was expecting free wifi like my experience in others villa but able to manageGenuine Expedia guest review
"all around great"
As soon as we pulled onto the street we knew it was a decent place. Close to everything but pushed back to where it felt like an apartment complex no hussle and bussel. The front end staff were so polite and welcoming, The property itself was eye pleasing, Had an amazing welcome pack as well as finding out the amenities across the street were for us […] as well. Huge clean pools, mini golf and a art and craft center, Rooms were perfect. It was a beautiful one bedroom apartment. Very very clean and quite. bathroom was the size of the bedroom with his and her sinks, Cant wait to stay there again Read moreGenuine Hotels.com guest review
"Overall satisfied but....."
This was the 2nd time I stay at Grande Villas and really like it, but this last time I was offered by front desk personnel a ground level room without giving me any type of notice that it was a handicap unit. I think when they offer a "ground level unit" to someone, they should at least let the guests know that it is a handicap unit beforehand. Handicap […] units have (1) toilets much higher than standard toilets that my toddler cannot reach (2) different showers that don't have a stopper and creates huge messes with more water going on the bathroom floor than down the drain (3) don't have standard refrigerators. The unit only had a tiny refrigerator and all of my items didn't fit in there. I had to throw some food out by the end of our trip and was pretty upset about that. (4) The sink to wash dishes is much lower than standard sinks. I have a bad low back problem and having to bend down that much to wash some dishes doesn't help. Other than that, I most likely will stay there again, but I'll refuse to take a ground level unit. :) Read moreGenuine Hotels.com guest review
"Close to Downtown Disney"
This stay was a great choice for us. we went with another group of people who elected to stay in a Disney property. Their room was like a typical motel room - nice but small. Our suite was fantastic in comparison. Spent 4 days there and paid less than our friends 2 day stay in a lot smaller accommodation. Would recommend Highly!!!Genuine Expedia guest review
"Great location to parks"
Stayed in a 2 BR villa. Very clean. Needs to be updated...wallpaper borders are old, kitchen is old, carpet is old. Everything worked fine. Needed to reset tv and they responded in 10 min. Asked for extra towels and they responded in 10 min with an entire bag of 15 towels to include beach and bath towels. Washer and dryer in apt but bring your own detergent […] as they do not provide it. Read moreGenuine Hotels.com guest review
The location was incredible! So convenient! It had a restaurant and store on site and was located so close to everything we could want to do! Very very pleasant stay and we highly recommend it!Genuine Expedia guest review
"Not what I expected....was much better"
Chose this hotel based on price. Figured it would be a crummy motel. Totally not! It was like having your own apartment. Was perfect for two days. The staff was friendly, room was clean and huge. No noisy neighbors. Pool was crystal clear. Next time I'm in FL this is where my fiance and I will be staying!!!Genuine Expedia guest review
"Great resort clean and spacious, will recommend."
Great resort clean and spacious, will recommend to friends! Love the pool too!Genuine Expedia guest review
I would go back in an instant. Wonderful lay out. Wonderful Everything. The rooms were huge and super clean. Location was perfect.Genuine Hotels.com guest review
I was not impressed with the outside. But once I made it to my room I was very pleased. The room was very nice and clean. I also loved the way the rooms was decorated. And my kids loved the activities they had. We all enjoyed the pool. And the kids got lost at the game room and computer room they had a ball. We will be back.Genuine Hotels.com guest review
My second time with grand villas no complaint great place for families or young couples. Close to very thin Disney or universal. Tons of places to eat about 15 mins from air port. Lots of activities at the resort also.Genuine Hotels.com guest review
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