All hotels in Fort Lauderdale, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here21 S Fort Lauderdale Beach Blvd, Fort Lauderdale, FL, 33316, United States of America, ‏‎855-239-9485
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4.1 / 5Excellent

Score breakdown (from 287 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.1
  • Comfort
    4.5
  • Condition
    4.1
  • Neighborhood
    4.5
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4.0 / 5Excellent
"5 stars after renovation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Although there were renovations being done on the pool area I still enjoyed my stay. Recommend
Genuine Hotels.com guest review
1 night trip with friends May 25, 2015
Precious
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel location is great, but parking there is annoying. The hotel parking is open to the public, and it took us almost one hour to get out of the parking structure during dinner time.
Genuine Hotels.com guest review
2 night family trip May 24, 2015
A Traveler
US
3.0 / 5Good
"Bad memory for Memorial Day weekend"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
Unfortunately the pool was closed and no one said anything about that until we showed up which was a major disappointment especially with 90 degree weather and the beach being packed. Was also impacted from credit card fraud which the initial fraud charge was related to a questionable purchase at the Marriott and then the CVS which was next store. Not saying it was done by an employee there but definitely questionable as it either occured there or one of the restaurants adjacent to the hotel. Keep your gurad up.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Bill
US
4.0 / 5Excellent
"Ft Lauderdale Marriott"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location very convenient to shops and beach.Wasn't aware that this Marriott didnt have a restaurant and that the pool was closed for renovations.
Genuine Hotels.com guest review
4 night romance trip May 19, 2015
Brian
US
4.0 / 5Excellent
"Two thumbs up!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is the perfect location if you want to stay where all the action is. However,be ready to check out at10am. They are very serious about their checkout time. I felt we were getting chased out at 10am. The house keeper kept knocking on the door.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
A Traveler
US
1.0 / 5Poor
"Completely Dissatisfied Customer"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
My stay was absolutely terrible from start to finish!! By far the worst marriott ive ever stayed at. it seems like too much dissatifaction to even list. They said the pool was down on Weekdays, it was closed on a saturday, they sprang an unmentioned $14 parking fee at check in. There was hair in my non ocean view room. The elevators were not all working and took up to 7 minutes each time for a wait. House keeping rushed me out by knocking 3 times after i specified 10 more minutes were needed, consequently i left my phone charger in the room which i called about and no one called me back until the third call and they still havn't "found" it. And if all this wasnt bad enough, the manager John that i asked for was no help at all and seemed to be just a fast talker instructed to give no compensation what so ever.
Genuine Hotels.com guest review
1 night trip May 16, 2015
andrew
US
5.0 / 5Outstanding
"Fantastic stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful. Great location, gorgeous room with incredible ocean view. Very friendly staff. Can't wait to be back!!
Genuine Hotels.com guest review
3 night business trip May 10, 2015
Ana
US
3.0 / 5Good
"Slowest elevators in the world."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Very nice hotel, we have stayed at many Marriotts in the US. Our complaint may actually be with Hotels.com because we did not know ahead of time that the pool was closed for renovation. That was very disappointing. Though there were restaurants at Beach Place, there was no bar or restaurant within the hotel. Finally, what is the deal with the elevators? The wait every time(except early in the morning) was painful.
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
A Traveler
US
4.0 / 5Excellent
"BeachPlace Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is beautiful, but the elevators are extremely slow, and it was very confusing getting in and out of the hotel.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Andrea
US
4.0 / 5Excellent
"Very pleasant stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The rooms are very comfortable. The view very nice.
Genuine Hotels.com guest review
2 night trip Apr 21, 2015
A Traveler
US
4.0 / 5Excellent
"Some disappointments"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was disappointed that the pool was under construction. Did not know that ahead of time, this would have changed my reservation to this hotel. Chair & towel dispersement was an in convience. Other than that, our stay was a good one.
Genuine Hotels.com guest review
7 night trip with friends Apr 15, 2015
Dianne
US
3.0 / 5Good
"Not So Great"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Reserved a room months in advance for 3 nights and ocean view requesting high floor room. Checked in early on Wednesday and no rooms were ready so we waited. Got 2nd floor room with a sliver of a view. Mostly roof view. Asked for higher room either ocean or canals and none were available yet we saw many people checking in all day/evening so didn't understand why we were not able to get room. The TV wasn't working and you had to wait long periods of time for elevators. People ended up taking stairs. There are many better places to stay along the beach.
Genuine Hotels.com guest review
3 night romance trip Apr 15, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
long wait for lifts
Genuine Venere guest review
Other trip Apr 22, 2015
A Traveler
US
4.0 / 5Excellent
"Spacious villas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms are beautiful, and have a fully equipped kitchen, including full-size appliances, dishwasher, washer/dryer. The views from the balcony are great from the ocean side and the canal side. The location is very convenient to the beach and to shopping and dining. The only negatives were that the pool was closed for renovations, which we did not know until we checked in, and it would be nice if there were more breakfast options in the hotel. There is a little convenience store with coffee and bagels, muffins, cereal, etc., but you have to leave the hotel and go elsewhere for a sit-down breakfast.
Genuine Hotels.com guest review
1 night trip with friends Apr 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've stayed at this hotel many times and it is always well-staffed and extremely clean. The employees are unfailingly friendly and polite, and you can't beat the proximity to the beach or the views.
Genuine Hotels.com guest review
6 night trip Mar 22, 2015
Paul
US
4.0 / 5Excellent
"Hotel was nice but not to up ro Marriott standards"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was nice and service was good. No restaurant in the hotel was an little inconvenient. Has to go down to the mall. Would have expected more from a Marriott property.
Genuine Hotels.com guest review
1 night business trip Mar 24, 2015
Jeffrey
US
3.0 / 5Good
"Avoid during Spring Break"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Recently completed a one night stay with my wife here. First, the pros: very nice rooms, great location in the center of the beach, nice pool, friendly staff. Now the cons - this hotel is unbelievable overbooked during Spring Break. Every young college kid from the midwest has heard of this hotel. Which means every room is filled with as many students they can possibly squeeze in. Waiting 20 minutes for every elevator and not being able to get out of the garage for 45 minutes (yes 45) on Saturday night was unbeleivable due to drunks unable to get out of the gate. Not to mention staff cannot get everyone checked out and the rooms ready by the stated 4pm check-in time due to the volume of people. Be prepared to wait. While the students themselves were fun and just out to have a good time I would seriously reconsider if you are going down for a relaxing vacation.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Christopher
US
3.0 / 5Good
"Near beach,restaurant,and shops. Slooow elevators."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Pre cruise stay. Nice location near beach, promenade, shops and restaurant. The CVS close by was very convenient for groceries and last minute stuff. Elevators were super slow. Weird acess to check in. Did not have street level entrance. Tip: catch a cab at nearby Ritz Carlton vs concierge.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my second stay and I loved it just as much the second time. I will keep coming back and staying here. The location is great and the staff is excellent. My only minor complaint is that the elevator wait time could be excessive, at times, but I was fortunately able to take the stairs.
Genuine Hotels.com guest review
3 night romance trip Mar 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel feedback"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was great, room was on point, and location was amazing.
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
Peter
US
2.0 / 5Fair
"Worst customer service EVER"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
I have chosen to stay at Marriott many times including this vacation.this particular vacation was a nightmare for myself and my family.the first night I walked in the bathroom turn the light on and saw a cockroach. The next day the toilet was broken and on 3 different occasions they had maintenance in the room to fix it. The TV was out and the sliding door to the balcony would not move. As we were leaving the next day to head back to New York I was trying to take a nap while all this was going on. After 3 hours of maintenance making a futile attempts to fix the toilet my wife and I finally contacted management to make them aware of what was going on. I have never been treated in such a condescending manner as I was by this manager first name John. We were not offered to change rooms or given a discount for the inconvenience. My wife and I were so upset that we literally packed up and left within the hour. I would not recommend staying at this hotel ever!
Genuine Hotels.com guest review
2 night family trip Feb 18, 2015
eric
US
3.0 / 5Good
"Stuck due to snow storm, extended vaca 4 days."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We got the last hotel room at this hotel after being stuck trying to get home after a snow storm. The hotel staff was very pleasant as we were checking in early. Oscar at Splash (pool bar) was our favorite staff, such a great personality. The pool size was very small and as a result it was really hard to get a lounge chair near the pool if you weren't reserving them by 7am, a total turn off. The beach is across the street, the pictures are deceiving. We had a handicap accessible room as this was all they had available and I would never do this again, the shower water was all over the bathroom. The toilet was broken and after complaining it never got fixed. The a/c was terrible in the room, the room even set at 60 was warm. The room phone did not work. The elevator situation is a nightmare. BUT, even with all this we would stay here again as we liked having an efficiency and the location to walk places is awesome!
Genuine Expedia guest review
Other trip Feb 19, 2015
Holly
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great...this is all the time I have.... Everything was perfect... PLEASE do not expect me tor write any more... thank you\
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
fabulous
Genuine Hotels.com guest review
3 night romance trip Feb 10, 2015
laurie
US
5.0 / 5Outstanding
"Wonderfull"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderfull, I wish the heated pool water was a little warmer.
Genuine Hotels.com guest review
2 night family trip Feb 12, 2015
Arben
US
5.0 / 5Outstanding
"Superb all around!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Superb one bedroom apartment! Nicely appointed, fantastic balcony and ocean view. The parking was awkward but once used to it it worked well. Helpful, friendly staff. Excellent security.
Genuine Hotels.com guest review
2 night business trip Feb 10, 2015
Robert
US
4.0 / 5Excellent
"Nice location With beach ,Shop ,Restaurant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful stay for 4 night, Beach is so close right cross street from hotel Out door hot tub was so nice and big enough for 3 family and much more!!!!
Genuine Expedia guest review
Other trip Feb 13, 2015
Ed (Eun)
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time. The location was great. Great view. Staff was nice. Hotel rooms were clean and comfortable.
Genuine Expedia guest review
Other trip Feb 11, 2015
Robert
US
4.0 / 5Excellent
"Beach Work"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I would come back, good location, clean, and safe.
Genuine Expedia guest review
Other trip Jan 25, 2015
PTM
US
4.0 / 5Excellent
"it was alright, nothing to brag about."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was excellent. Room was clean. Great location. If you stay for more than a few days be prepared to have to call in to get your room cleaned. This Hotel is one of Marriotts time shares so theres no room service either but its on the strip with the beach across the street. Its also a bit tricky to check in. You have to drive into a publuc parking garage, then after 4 floors of ramo driving you access the Marriott garage, then take an elevator further up to the lobby.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
Franklin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Excelent relation prix quality. I would be there again.
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We truly enjoyed our stayed at Marriott. Hotel is conveniently located in the heart of ft. Lauderdale. Plenty of restaurants, CVS pharmacy, the beach is just accross the street. Cant go wrong.
Genuine Hotels.com guest review
3 night family trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice facility. Quality experience."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The facility was in excellent condition and extremely clean. Staff were courteous and attentive.
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel with excellent room size, definitely recommended 2-bed room villa. Bad things; a taxi driver did not know about the hotel and the entrance was not easy to find.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel across from beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We love the MBP Towers. This was our second stay here this year. The hotel is clean and offers numerous amenities (free wifi, free use of washers and dryers with complimentary detergent and free chairs to bring to the beach). The staff are friendly and helpful. Location is perfect. No need for a car as restaurants and stores are onground as well as all around. Close to water taxi too. So convenient to everything.
Genuine Expedia guest review
Other trip Dec 26, 2014
Island Girl
US
5.0 / 5Outstanding
"Perfect!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beachfront, right in the middle of shopping and dining. No other words but perfect!
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and easy to walk to beach and restaurants. Did not really care for the view from the 3rd floor. Lots of noise from the ACs. Room was nice and it was nice to have a balcony.
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
Mary
US
3.0 / 5Good
"I wouldn't stay there again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The checkin was terrible took till 5pm to get a decent room. The area was loud full of bars that played music till very late. The beach was not good. .not clean . Its not great for famlies. Though the facility was alright
Genuine Hotels.com guest review
4 night family trip Dec 6, 2014
Sue
US
5.0 / 5Outstanding
"excellent hotel but did not like the pressure to b"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were pressured to attend a 1 1/2 hour talk which would have pressured us to buy timeshare or condo. After telling the marketing lady we were not interested, we received a phone call the next day again asking us to attend the talk. Then, two other people asked us to go to the talk!!! Other than that, everything was excellent!!
Genuine Expedia guest review
Other trip Dec 10, 2014
Beverly
US
4.0 / 5Excellent
"Beautiful area!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel and area was great. Close to beach and many shops, restaurants, and bars. Staff didn't seem to be very friendly when we checked in. Also, it was tough to locate front desk to check-in when coming in from the street. It's on 3rd floor but no signs indicating that unless you parked in garage.
Genuine Hotels.com guest review
1 night romance trip Dec 4, 2014
Travis
US
4.0 / 5Excellent
"Close to the beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was average, studio was much smaller than it appears in all the photos. We were a bit disappointed overall, not a standard Marriott property. Very difficult entry and exit of hotel into dark parking garage.
Genuine Expedia guest review
Other trip Dec 2, 2014
Tina
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stopped in a day early to show room to kids but they could not do this. Was able to check in an hour early but room had ants on floor and by kitchen area. The concierge was never there when needed and front desk was always busy. Elevators took a long time to when we checked out the elevator broke which caused us to wait for another and made us late for our taxi. I was pleased with the comfort of the room and pool area for the kids but was disappointed with the front desk service and availability.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place, but not what I expected"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the proximity of our hotel room to the beach and nightlife. We didn't like that we were supposed to have a beach view and were given a room without a view until we asked to be changed to the advertised room. Parking is expensive. Breakfast is not included. In the end, we just enjoyed the beach view we finally got, but found the rooms a bit small. It definitely doesn't look like the ad. What you see is NOT what you get, but it's still a nice place to stay.
Genuine Hotels.com guest review
1 night trip with friends Nov 21, 2014
A Traveler
US
3.0 / 5Good
"Bad Decision"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Resort is extremely inconvenient to enter and exit, limited services available in resort and found staff to be rude.
Genuine Hotels.com guest review
1 night trip Nov 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place, confusion upon checkout"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Upon arrival, no one informed us that checkout was 10am. Usually 11 or Noon from past Marriott's. Our flight was not until 6pm that night, so a later checkout would have been preferable, but that was denied. Overall a very nice, clean hotel though.
Genuine Expedia guest review
Other trip Nov 22, 2014
Nick
US
4.0 / 5Excellent
"Great Location!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the best locations for Ft. Lauderdale. Great to walk/jog the shore in the morning, day, or evening. Restaurants everywhere! Beautiful views oceanside or of the ICW. Suites have always been ultra-clean.
Genuine Hotels.com guest review
2 night business trip Nov 18, 2014
A Traveler
US
1.0 / 5Poor
"Awful!!!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel did not mention it was a "vacation club", in addition to that,when I checked in I was greeted by a hotel clerk that gave me about 6 instructions on the hotel keys, which one to use, which one to wave in front of the door sensor, which one to use after 7 pm...etc.... checkout was posted at 10:30 but the maids came by and banged on the door at 9...9:30 and 10:00."House Keeping!!" and when I left at 10:30, they were waiting outside the door!!I will never stay there again!!
Genuine Hotels.com guest review
2 night business trip Nov 17, 2014
John
US
2.0 / 5Fair
"Customer Service disappointing, checkout 10 AM"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We reached the hotel at 10 AM. There were no instructions or email from the hotel on how to go through the maze of parking. Apparently we get a ticket and go up four floors and insert it into a registered guest slot. Then, it spits a ticket. (Of course that didnt work for us). I wish there were clear instructions. It took 30 minutes to check in. Hotel room was beautiful. Clean. The elevators were very busy and two of them were not working the next morning. The most disappointing part was lack of customer service--and 10 AM check out. As soon as we wake up--we were getting ready to check out.
Genuine Expedia guest review
Other trip Nov 20, 2014
mommy0302
US
4.0 / 5Excellent
"Close to everything"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff is not the most polished but get the job done. I'd like to have been better informed of the 10a check out and no half day or late check out options
Genuine Expedia guest review
Other trip Nov 20, 2014
JR
US
5.0 / 5Outstanding
"Great hotel and location! Wasn't there long enough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mostly there to return home and accommodate flight. Enjoyed what we could in the short time we were there. Will try to go back!
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Julia H
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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