"outstanding hotel in san diego"
Recently stayed for two nights with the family. Room was very clean and you can tell they have remodeled recently. I travel quite often to san diego for work, etc and this has been one of my favorite hotels so far. And the internet actually worked! haha. (anyone who needs internet at a hotel can relate to this ha!) Great hotel, great staff, will be […] my default hotel now when coming to san diego. Read moreGenuine Hotels.com guest review
"One night stay."
The entire hotel was an exceptional experience. Beautiful clean rooms and a very nice staff. The free breakfast in the morning was outstanding. When in San Diego again we will stay here.Genuine Expedia guest review
Excellent attention to details. Breakfast was superb!!!! Outdoor dining option was excellent. Very quiet rooms. Wonderful bed- new mattress. Superb service in dining room.Genuine Hotels.com guest review
"nice quiet hotel in the business center aera"
The hotel is close to UCSD and the rate includes free wifi and free full breakfast buffet. The hotel lobby is small and dated but the room is comfortable . The hotel staff is friendly and helpful .Ice machine and guest laundry are on second floor of the three story building.Genuine Expedia guest review
"Awesome for everyone!"
The Hyatt House surprised my wife and I. I like to find good deals and my wife prefers the fancier hotels. The Hyatt House was a great combination. Newly renovated, the rooms were spacious and the kitchen was in great condition. Even though there was no view (that my wife typically likes) it was ok, as the room, especially the bed (usually a sore issue […] for us as many fancy hotels have uncomfortable beds) was amazingly comfortable! Abd they gad free Wi-Fi! We will definitely be staying the Hyatt House again! Read moreGenuine Expedia guest review
"All around awesome!"
The Hyatt house Sorrento Mesa was excellent. We got a newly remodeled room, and it was beautiful! The staff was not only friendly and very helpful, but also extremely professional. We were so pleased. We didn't get an opportunity to use the in room kitchen, but it was well stocked and very clean. We did eat the breakfast and it was, bar none, the best […] hotel breakfast we've ever eaten. We had scrambled eggs and ham, with some fruit and V8 juice, but there was also pancakes and pastries, as well as hot sour soup, rice and nori sheets with a full compliment of Asian condiments. They thought of everything. There was no charge for parking, and our daughter said the sleeper sofa was comfortable. We will be visiting the Hyatt House again. Read moreGenuine Hotels.com guest review
This was just such a great surprise despite some of the adverse ratings. The rooms are extremely spacious and very modern with fantastic kitchens and full sized fridge / freezer. The breakfast is extraordinary although I would recommend eating elsewhere for dinner. Free internet, free parking and great service rounded off a wonderful experience and […] I would return in a heartbeat. Read moreGenuine Expedia guest review
Newly renovated. Clean rooms. The beds are hard! You can also hear everything that is going on in the hall ways.Genuine Hotels.com guest review
I picked this hotel for my daughters. They like pools and this had an indoor pool. I thought it was heated and ambient temperature was "close" to room temperature. It was cold at all. They insisted to enter the pool. At the end of the day, they all got cold. Without the pool, I wouldn't pay this room rate. Second, the parking was not free of charge. […] I knew it, but when I arrived, I was tired and didn't remember. I wish I had been reminded when I did check-in. Who wants to pay $20 a night when there are plenty of parking spots around the hotel. Read moreGenuine Expedia guest review
stayed 3 nights. visited zoo and Legoland. traveled with 6 yr old and 1 yr old. Stayed in 1 bed room with King. Sofabed was very uncomfortable and we had to fix the spring multiple times. King bed in the bedroom was comfortable and nice. TV was out of date. breakfast was good but crowded if you go around 8:30 - 9am. Only complain is their sofabed. If […] they upgrade or replace sofabeds, we would definitely stay again. Read moreGenuine Hotels.com guest review
"Great hotel for family"
It was a great experience. The breakfast is really good. The pool and Jacuzzi are nice. However, the Gym doesn´t like us too much because the elliptic was too noisy and there wasn´t any treadmill. The bed is very comfortable and is very convenient that the room has refrigerator, stove and microwave. I should say by the way, they should change the TV […] sets, still having the oldest models. Read moreGenuine Expedia guest review
"It was a good stay"
The buffet breakfast cannot be beat...especially if traveling with children. The rooms T.V.s are out-of-date, and the throw pillows were somewhat dirty, but I would definitely stay againGenuine Hotels.com guest review
"Excellent, clean, and friendly! A+"
I stayed here for two nights. I was looking for something simple and close to friends. This place was excellent and the staff was super friendly. They even have a complimentary snack and beverage stand with name brand supplies at the front counter. I didn't check out the restaurant, but it looked clean and inviting. I stayed in a single room, not one […] with the kitchen. But I was impressed that my room had a DVD player and a decent size bathroom. Everything was clean in the room and plenty of towels. I also liked this place because they have a few clothes washers and dryers on the premises. You have to pay to use them, but it's essentially the same as a laundrymat. I also had free wifi which I appreciated because I hate to be "nickeled and dimed". All in all, it was an excellent stay. I would definately stay there again, however only if I could get a similar rate. I don't think I would pay the full retail price for the rooms. For my next stay, I would like to try a room with a kitchenette. Read moreGenuine Expedia guest review
I like the location of the hotel and I love the breakfast.Genuine Expedia guest review
Staff was very nice, breakfast was good, room was fine, Internet Connection good too. met all my needs.Genuine Hotels.com guest review
"Comfortable, clean and with a LOT of extras!!"
Love that this hotel is a nice hotel and doesn't price you to death. Free parking, free WI-FI and a GREAT breakfast buffet that comes with the room for each guest. Having one or the other is typical, but all three at one hotel is VERY refreshing.Genuine Expedia guest review
Smelly hallways and rooms. Decor much outdated compare to picture shown.Genuine Hotels.com guest review
Rooms need maintenance!!! Showers & carpets are too old! Breakfast was great though. Food at the restaurant is not good. Reception was friendly. Wouldn't recommend, very disappointedGenuine Hotels.com guest review
"Nice place to stay"
Extremely friendly personnel. Good breakfast. You may hear noise from hallway and neighbors. Loud air condition motor.Genuine Expedia guest review
Pros: We received a room with no patio or balcony, so I called the front desk and they gave us a room with a patio right away. The staff was friendly staff and allowed us to check-in early. The two bedroom suite was big and spacious. The bed was comfortable and I was able to sleep without hearing any noise. Cons: Part of the hotel had a weird smell […] in the hallway - glad we got to change our room. Also, both TV's in the suite were not flat screen. In addition, the hotel is located in an area that does not have a lot of places to eat. Overall, it was a great hotel and I would go back there. Read moreGenuine Expedia guest review
Hotel was nice and our stay was fine, but the hotel made a mistake and double charged for the room. Took three days to get the problem straightened out. In this day and age, with computers tied in to everything, and Hyatt being a higher end hotel, this sould not have happened. I will think twice before booking at this Hyatt hotel again.Genuine Hotels.com guest review
"It's all in the details."
I booked this hotel because it was close to where I needed, I got a great rate and it was a Hyatt. The hotel was nice and easy to get to. The room was clean. The front desk staff was very nice and friendly. The bed was very uncomfortable and there was no ice machine on the 4th floor. I wandered the halls at 9:30 pm looking for it - finally called the […] front desk to find that it was located on the 2nd floor. Not that big of a deal, but there should be signs on the 4th floor directing me to the machine on the 2nd floor - or the front desk staff should let me know this upon check in. It's small details like this that make the difference. Read moreGenuine Hotels.com guest review
"good hotel for young people"
good price for such hotel, good for young couple or young people.Genuine Expedia guest review
"Things I liked, Things I didn't like"
These are the things I liked about this hotel: Complimentary Breakfast (Servers are great), Very well manicured outside and in (pleasing to the eye), Nice sitting area by reception area, Rooms are neat and clean, Quiet location. These are the things I did not like about this hotel: Some of the staff is cold and unfriendly, There is a minor bad odor […] throughout, The pool is very basic and cold (they claim it is a heated pool), The exercise room has 2 machines only (no treadmill), Far from La Jolla Cove and other sites, The only ice machine is on the second floor (we stayed on the 3rd floor), TV is old school, Rooms are very small and Over-priced. Overall, I will not stay at this hotel again but would not discourage anyone else from staying here. My expectations are higher than most. Read moreGenuine Expedia guest review
"Nice Lodging in a Convenient Location"
Located in a business / industrial neighborhood, it is very convenient to go from this Hyatt House to many points of interest in San Diego. We picked it for long weekend stays. From the hotel, we can get on I-805 quickly, and then go to La Jolla and / or many other places. I found the weekend rates very reasonable. The hotel is nicely maintained. Rooms […] are comfortable. The hotel breakfast is pretty good. Unlike other touristy neighborhoods, Sorrento Valley is quiet, which we find attractive. OK, when we want a more lively setting, we head over to the Karl Strauss Brewing Company restaurant and bar 2 big blocks west. I would not mind staying here for fun and for work. Read moreGenuine Expedia guest review
"it was an ok stay"
I thought it was over priced for the condition of the hotel...requested an early check in but instead wwasted another 30 mins waiting....no flat screen tv....for the price they should have oneGenuine Hotels.com guest review
the front desk is quite nice. When i call and ask for the hair dryer, they delivered quickly. housekeeping did nicely and overall i feel great living in this hotel.Genuine Expedia guest review
Great hotelGenuine Hotels.com guest review
Stayed one night. Bathroom had layout like a public bathroom. Room was nice and clean. Room was small. Buffet was good. Would stay again tho!Genuine Hotels.com guest review
I couldnt be more pleased. They totally helped me out with the breakfast since we were going to miss the brunch due to our early soccer games. I AM COMING BACK TO THIS PLACE!!Genuine Expedia guest review
"All is good but the TV"
The only complaint we had was they said the remote for the TV in the bedroom needed batteries and they would be up soon to replace them. When we came back to our room, the batteries had not been replaced. We put our own batteries in and the remote still did not work. We then tried to operate the TV by hand and the TV did not work. If they knew there […] was a problem, they should have handled it. Read moreGenuine Expedia guest review
Everything was perfect, except the biggist mistake that your employee made(by taking other credit cards) when we checked in.Genuine Hotels.com guest review
hotel was very good, although the room was rather small and only had one office type chair. Also the furnishings were somewhat out of date, old style tube type tv.Genuine Expedia guest review
the room that we stayed smells so bad like a cigarrete smoke they said they will really clean it well but the smell of smoke is stiil remains theGenuine Hotels.com guest review
The staff was very nice, but there were certain deficiencies. The equipment in the fitness center did not work properly. The spa (jacuzzi) was dirty and the water temperature was way too low. The drinking fountain on the 2nd floor did not work.Genuine Hotels.com guest review
I agree with the other unpleasant reviews. Food was overpriced and taste horrible. Room had an awful odor. Sheets were not changed prior to check in. Had to request for clean linens & pillowcases and had to change the sheets myself, which I shouldn't have to do. Requested for extra pillows and the items provided were dirty. Bathroom counter was falling […] apart and could fall any minute. Molds and mildew in the shower area. Toilet was not cleaned properly and thoroughly. Towels did not smell fresh and as if no laundry detergent and fabric softener were used when they are washed. No decent restaurants within walking distance. Quite frankly, were it not for the pleasant and friendly staff, I do not know how a place like this stays in business. Read moreGenuine Hotels.com guest review
"Close to UCSD and a nice stay"
Stayed in a King Suite studio. Great if you have children staying with you. The pullout sofa can also accommodate full size bed and you have a master bed with King bed to yourself. It is comfortable, and liked the stay for the three days we were there. Room is clean and comfortable with ample space. Make sure you go early to the breakfast, otherwise […] many of the items will run-out. The made to order omelet bar will close much earlier than the breakfast timings. Read moreGenuine Hotels.com guest review
"Nice hotel, smelly hallways"
We were greatly impressed with the size of our room and the plentiful and hot morning breakfast buffet. The complimentary parking and the nice pool and spa area were also nice features of our stay. This is a very nice hotel for a very reasonable rate. The only drawback we experienced was the smell of the hallways. The hotel was very clean and our rooms […] smelled great, but the hallways reeked. We don't know what it was exactly, but it was definitely not pleasant. All in all, however, a small set back in an otherwise great stay. Read moreGenuine Expedia guest review
Hotel was great for business travel, not so good for family vacation travel. 30 minute drive to anywhere, not any restaurants, had to go far or a grocery store. Hotel itself was awesome.Genuine Hotels.com guest review
"ROOMS ARE NOT SUITES"
I booked this hotel with the belief (via the description) that is room was a suite with a kitchen area etc. When we arrived we walked into a standard albeit SMALL standard hotel room. I asked the front desk and they said that was a hotels.com problem and that others have had the same issue. If I had knows I was not getting what I paid for I would have […] booked somewhere else for the price that I paid. Breakfast was awesome and the grounds are very pretty,. Just disappointed that I didn't receive the accomodations I was expecting. Read moreGenuine Hotels.com guest review
It was a decent stay a bit overpriced ... Location was kinda off , the hallways had a horrible smell and there was some mold in our shower to me totally unexcaptable for a room that is supposed to be cleaned everyday. The breakfast that was included was not good for free I still would pass there was no coffee or juice I waited for ten min to see if […] it would be refilled but got tired of waiting. I did like the size of the room and everything that it had in it. Read moreGenuine Hotels.com guest review
"I'm not very picky, but seriously!!!"
I used to stay here when it was The Woodfin and it was always a great experience. I have since returned and it has been taken over by the Hyatt, definitely not the same level of service. There were a few things I wasn't satisfied with. 1. The tv seem like they are from 1990 2. In the morning maid knocked on the door to clean the room, we said we will […] be out in 10 minutes (we were out in 5) and when we returned the room hadn't been touched. 3rd and most frustrating. The breakfast was grossly understaffed. We had to wait 10 minutes for a plate, half of the food was not restocked and when there was coffee it was full of grinds. Read moreGenuine Expedia guest review
This is a great place to stay. We were doubtful about the location. However it is conveniently located near the 805 and less than 10miles from Del Mar and Encinitas. The staff is incredibly nice, friendly and pretty. The building was tastefully decorated, comfortable and clean. The room was clean and comfortable. We had dinner at the hotel on the patio […] and we were once again surprised at how nice the hotel was. The continental breakfast was a pleasant addition and well put together with a nice assortment of breakfast necessities. Read moreGenuine Hotels.com guest review
"Birthday weekend !!!!!"
It was, to say the least, fun. The breakfast was so-so the first morning but much better the next. The hotel staff was very friendly, as well as helpful. When we checked in I didn't think our room was up to par for what we paid for and what they had "advertised" we had a small 1990's 19in TV and they specifically advertised a 32 in flat screen in ALL […] of their kitchen suites. I asked to be moved to a room that met their descriptions. We were moved in minutes. They were also very nice to hold a bouquet of balloons for me to surprise my husband with while we were out. Thanks again! Read moreGenuine Hotels.com guest review
Check in was quick and fine. Check out was not so quick...had to wait approximately 15 minutes because there was only 1 person working the front desk. Finally someone came to help out because there were others waiting in line. The room was a bit dated but with the kids, I preferred having the space and the fully stocked kitchen. The pool was small […] but the kids didn't seem to mind. The complimentary breakfast was nice. They had a pretty good variety, including fresh fruit. I would definitely stay here again. Read moreGenuine Expedia guest review
will stay there again, very nice place. very clean and a great breakfast includedGenuine Hotels.com guest review
Staff at reception and breakfast buffet are friendly.Genuine Hotels.com guest review
The hotel was beautiful and the staff were very friendly.Genuine Expedia guest review
"good family hotel"
A kitchen is definitely a nice touch for family with young kids. I will book this place again.Genuine Expedia guest review
"Nice hotel, but..."
We were a party of 4. The towels supplied were for 3, which for the first night was okay, we requested more. When they made up the room the other days, they just restocked with 3 towels and we had to keep requesting more. They should have noted how many were in the room and made it up accordingly. They should also have roll away beds...teenagers don't […] like to share foldout beds... Read moreGenuine Expedia guest review
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