Mountainloft - Gatlinburg

I was a bit leery to book this stay because the reviews on this site were several years old and several stated it was a timeshare. But we were in a unique situation as we are a family of 6, and can't fit into the normal size hotel room for that reason. We were also last minute planners so we had fewer choices. We were coming up this way to stay at an […] indoor waterpark/hotel but it had only one night available, so we stayed here the first night to see the rest of the area. I decided to take a chance and was so glad I did. The townhouse was a cute little chalet with a great view of the mountains and had two bedrooms and a pull out sofabed. We fit perfectly and comfortably. Ironically the kids and my wife did not want to leave this hotel to go stay at the water park one - the original reason for the trip! (As an aside, once we did get to it, they did have a blast and were so glad they went). In terms of the timeshare- when checking in, they asked me if I'd like to learn more about the resort and I said no thanks. They said 'are you sure? we can get you some dinner theater tickets?' and I said, no thanks- we're only here for one night. That was it- no high pressure. I'd rather they didn't even ask, but this was not that big of a deal. Read more

Genuine Hotels.com guest review

Would love to have stayed longer

Genuine Hotels.com guest review

Hotel completly did not meet the standards of advertisement. I clearly did not receive the room according to the one I was allowed to preview that gave me the expectation that i was receiving. The view was of a ditch and woods not the moutain view. from my patio 10feet away was woods.

Genuine Expedia guest review

was not the picture from the web site. Was not a hotel but a time share apartment. If you wanted housekeeping you had to pay for it, And had to take out your own garbage. Requested top floor and did not get it. Would not stay here again.

Genuine Hotels.com guest review

this was not even a hotel, it was a time share place. They just kept trying to get us to come to meetings to sell us one. We finally found our room and there were two huge bags of garbage right in front of the door that we had to deal with before we could even go in. We found long black hairs in the bed and had them come back and change the sheets. […] That put off going to bed for an hour. It also wasn't labeled well, so we just kept driving past it. I will never go back to this place. Read more

Genuine Hotels.com guest review

Absolutely the best stay with the finest view. Very comfortable and clean place that you can ever ask for. I will definately go back there. As matter of fact, we are already talking about going back there for our next vacation trip.

Genuine Expedia guest review

We rented one of the townhomes and it was well worth the investment. Very quiet setting and we had a nice mountain view from our deck. Only a short drive to downtown Gatlinburg with very reasonable parking charges. Townhome had all our needs for staying a few days, and flat screen TVs in the bedroom and living room area was nice. Having a pool within […] walking distance is a good feature too. Only downside was that I could not get access to wireless internet from our location. They do offer a service but I could not get a signal. Other than that I definitely recommend if you are looking for a getaway vacation spot. Read more

Genuine Hotels.com guest review

We went away for a quick weekend vacation and this place was perfect. The location was nice, we we surrounded by trees in the forest. Our room was cozy and the pool was fun. We did have to call the office to put a chain lock on our door for the kids (The door had just been replaced and they hadn't put it on yet). Overall we had a great time and I think […] we will stay here again. Read more

Genuine Hotels.com guest review

The Mountainloft Resort was a very nice place to stay. Great views and nice rooms. What we did not enjoy was being was being charged a second time at check-in. Bottom line, I would not recommend anyone stay here...the mountain views were not worth the headache.

Genuine Hotels.com guest review

the room was nice and clean all the neccessaties where right there. It was a very pleasant stay and I wouls stay there again. Thanks:-)

Genuine Hotels.com guest review

The hotel and room was great, but it was misleading. The pictures online when you book the hotel shows cabins and I thought that's what you pay for. But when we showed up we stayed in a big hotel. It was nice but not when you think you're spending money for a cabin.

Genuine Expedia guest review