Everyone was great!!!Genuine Hotels.com guest review
"Extra fee annoying but overall beautiful."
The only reason I gave "hotel cleanliness" a 4/5 was because he air conditioner filter was dirty and right next to the bed. We left it off. Otherwise the room was very clean. The hotel is beautiful and the rooms are upgraded nicely. We had a city view on the 10th floor which was nice although it was very noisy, which comes with the busy neighborhood. […] One of the reasons I chose this hotel was because it has a parking garage. We did need to park and it was expensive! $25 for 24 hours, though I appreciated that we didn't have to search for a space. When I booked this hotel, it was through Expedia and I was looking for the locals discount (kamaaina) as we were visiting from a neighboring island. When I asked about it at the front desk they told me I'd already been given a discount. True, Expedia had offered a discounted price, which I was attractive, I have no idea if it was a locals discount or not. Also, the hotel charged an extra "mandatory" fee of $15 per day for use of their facilities:rooftop pool and spa. This, I thought was not right: an extra fee to USE the hotel facilities when you already paid a lot to stay there whether you use them or not! Seemed like another way for the hotel to justify a fee. Other than that, it is in a great location, within a short block to Waikiki beach and shopping and restaurants. Clean and friendly. We really enjoyed our stay and will stay again. Read moreGenuine Hotels.com guest review
We were mostly there to watch my daughter play softball against HPU, Chaminaude, and BYU. We stayed at another hotel for 3 days and was extremely disapointed. Your hotel was clean, nice and very hospitable. We weren't there very long at one time but loved the pool and felt very welcome. We stayed for 8 days and was happy to be close to the beach. I […] thought the parking and the other fees were always too much but you are Hawaii and you can. It gives me too much axiety to wonder what other fees might be included. That's my problem, shocking fees. Read moreGenuine Hotels.com guest review
Relocated after being in a dump......great moveGenuine Hotels.com guest review
"Great value, good service, decent view"
My girlfriend and I stayed here for 3 nights. It seemed to have good reviews and looked like a better value for the price than other resorts. I was very happy with the room and service. I had the partial ocean view room, which is not the greatest view of the ocean (2 blocks away, buildings in way), but again not bad for the price. It has a very narrow […] lanai(balcony) with no chairs or table, but the doors open very wide to the room giving a very nice open feel to the warm tropical air. The suite was a good size, one queen bed, pull out couch and a pretty decent kitchen. The view from the pool on the roof is quite amazing and there is also a lounge area with 360 degree views of the city on the top floor. Read moreGenuine Hotels.com guest review
"It was good stay"
Nice and clean and great view. Little to expansiveGenuine Expedia guest review
Staff was very helpful, courteous and friendly. Everything was taken care of with a smile and problems remedied immediately.Genuine Expedia guest review
"Beautiful Ocean Views"
We booked a 1 bedroom ocean view room. Our unit was on the 24th floor with fabulous ocean views. Each night we slept with the lanai doors open and enjoyed the island air. The kitchen was clean and the fridge was cold. Bathroom is small but serviceable. Although the first impression of this hotel is not great (i.e. The lobby and elevator areas look tired […] and need updating) our room was everything we hoped for. Read moreGenuine Expedia guest review
The facility is a bit old but clean and very convenient locationGenuine Expedia guest review
Everyone is friendly and ready to help to make your stay the best. Rooms are lovely. Recommend highly.Genuine Expedia guest review
"Very good hotel"
We had a really comfortable stay in this hotel. Staff was very friendly, the room big and clean. It is located close to shops, restaurants and the beach.Genuine Expedia guest review
"Great location and very nice rooms also"
The location is pretty much the best there is, especially for this price. It's right in the middle of Waikiki, and if you're like me who wishes to try all the delicious restaurants in Waikiki each day, you're within walking distance of everything. It's also steps away from the Waikiki beach, and our room specifically has a nice view of the beach! The […] room itself is very nice, there are huge windows giving you a panoramic view of Waikiki from the beach to the mountain side. The room includes basically a full kitchen (even though description says kitchenette) -- it has cooking stoves! Kitchen equipment are very resourceful. Pool and hot tub are at the roof, which also has very nice views. The Musubi Cafe Iyasume attached to the hotel is an excellent breakfast choice! I had breakfast there every day during my stay. Many different kinds of delicious musubis. Read moreGenuine Expedia guest review
"Will never stay there again"
I think the hotel is too expensive for what it offered - I booked a full ocean view room but the room was only partial ocean view. The carpet and the bathroom was not so clean. The room had an air-con but it was very noisy, and it was located right next to the bed. I could not sleep very well for both the direct cool air and the noise. (But then if […] you open the window it was too noisy from outside). I will never stay at this hotel again. Read moreGenuine Hotels.com guest review
"BEST "HOME" AWAY FROM HOME EVER!!!!!"
Danny is amazing and one of the main reasons I continue to stay at this location. Wonderful experience every time. Thanks Danny!Genuine Expedia guest review
Our room was not as accommodating as we would have liked. The placement of air conditioner would cool only the right side of the bed (very cold) and the other side of the room (where the sofa and table were located), kitchenette and bathroom was not cool at all.Genuine Expedia guest review
"Good location but disappointing stay in room."
The hotel was very dated and old, small cramped foyer and entry, elevators with no air conditioning. One bedroom ocean view was a corner unit with two sides open to views but mostly building views with slivers of ocean view. The AC unit was a wall unit and only in the living room, and extremely noisy and leaked water on the balcony, Sofa bed was lumpy […] and broken. Bathroom had dried mildew. Staff was professional and helpful. Read moreGenuine Expedia guest review
"So bad experience"
room is very hot the Air conditioning is too much noiseand not cools the room,was having a party the next door AM2:00 I asked for security to stop the sound she told me to call and ask. so bad service I not recommend this hotel.Genuine Expedia guest review
The hotel was quite close to the beach and centrally located to meet our needs. Danny at the front desk was awesome! He was helpful everyday and made sure we had everything needed prior to leaving the hotel each day. He was very informative during the hurricane scare as well. Loved his smile! The room was well equipped for the days we choose not to […] eat out. The maid cleaned the room sparkling each day. The bed and pull out sofa were very very very uncomfortable, but my husband took ibuprofen each day to help ease the morning pains. Read moreGenuine Expedia guest review
"Great location in Waikiki"
Normally, we stay in a one bedroom because we love the lanai, but for this short trip we stayed in a studio. It was very comfortable, small refrigerator, all the dishes you could need, microwave and two burner hot plate. Wish the hot plate had been a two burner stove, though. The room was very clean and kept very clean by housekeeping, the bed comfortable. […] The only negative was that the air conditioner had a bit of a hard time keeping up with the morning sun. We hadn't been in August before and it was hotter outside than expected. The trade winds were not blowing, either, so it was hot and damp which meant we couldn't throw open the French balcony windows like we like and let the beautiful soft winds of Oahu wash over us. Next time. Read moreGenuine Expedia guest review
Very nice stay room was clean and comfortable.easy access to parkingGenuine Expedia guest review
"Nice hotel 2 blocks from the beach"
Hotel is centrally located and very close to shops and restaurantsGenuine Expedia guest review
"Not as nice as I was hoping"
Don't get me wrong, it's great for it's price but when you take a closer look at the place, I would rather pay a little extra for a much nicer place. PARKING IS NOT INCLUDED! Which would've been nice to know ahead of time. We also had our car towed so be sure to place that white receipt in your windshield. Probably would never come back.Genuine Hotels.com guest review
"Horrible, not a/c in rooms, dirty"
I stayed on thsi hotel 10 years ago but now is horrible, dirty, not a/c in rooms, lobby, etc, aniything look old and dity, very ogly hotel, very expensive for nothing good. Never gone a stay there again. I moved to other hotel because is impossible to be stayed in there. Th e rate for this hotel is under 0.Genuine Hotels.com guest review
"good location but a bit run down"
We needed a place to stay for a couple of nights before moving to a more permanent location. We were satisfied with the cleanliness and the decent kitchen as well as easy access to the beach and downtown Waikiki. However, the furniture was quite run down in our room such that we wouldn't even sit on the couch--pretty disgusting! Glad we didn't stay […] longer. Also had to wait a really long time just to get beach towels. Read moreGenuine Hotels.com guest review
We got upgrade to the one bedroom and it only had one AC for the entire one bedroom. We got extra fan for the room. Whick that was really not a big help. I feel that on the amount that we paid for the room that we should at least get good AC. In the late afternoon it got really hot on the eleventh floor. I called to the service desk and asked if they […] had the studio for us as that was what I booked, the front desk person said no they where all taken and that we gave the upgrade with the ocen view and the one bedroom. Then I said I live here and I pass the ocean everyday on the way to work. I really did not need the ocean view. When I asked at checkin if you folks had Kamaina rates, the checkin person stated that we do only if we did not have high occupancy. She sould have said no not at this time and left it at that. Just not a really good stay at this hotel. Read moreGenuine Expedia guest review
"Would not come back here."
The room and the furnitures are old. Didn't feel like I'm vacationing when I'm in the room. They have big lanai with complete furniture but the surrounding area is not that pretty to look at. Close to the beach I'll give them that. With the rate I paid I would rather upgrade for $20 more to a nicer hotel.Genuine Expedia guest review
"Fine Hotel, OK Experience"
Aqua Monarch Pacific was a little worn out but serviceable. It could have been more deep cleaned between visitors, but housekeeping cleaned up after us when needed just fine. View was nice, though I learned an important and expensive lesson. It seems that booking flight and hotel through Expedia looks to be a deal but tends to net the least appealing […] rooms available. Staff was friendly and seemed to look out for us, though the Wifi never worked in our room. We asked about it a few times but just ended up getting more data on our phones and going to places with good connections elsewhere. Check in and out was painless. They have an aquarium in the lobby as well as other fixtures. I particularly enjoyed the pool area with some moderate decor and views of the stars and beautiful city. All in all a good value, and I highly recommend the one bedroom ocean view suites if affordable for you, though the other options seem decent too. Read moreGenuine Expedia guest review
"Too hot afternoon but great for mornig and night"
My room was west side partial ocean view room. window is very very wide and we could enjoy wonderful view. however it's too hot in the afternoon. I have to stick in front of the air-con. but I like the hotel.Genuine Hotels.com guest review
"Pretty cool hotel, close to beach with great views"
We were impressed with the layout of the room , making good use of a small space. We had a great little kitchenette, handy with 2 young kids. As suggested in reviews we had read we got a room on the highest floor we could get. This ensured we did not hear any of the busy street sounds. It was a short walk to great swimming beach for kids, the zoo, restaurants […] and grocery store. Bus stop close by. As other reviews mentioned the room air conditioners struggle to keep the room cool, they are too small for the space they have to cool, and they are positioned near floor close to bed. So we had to keep it going even when we went out so it was comfortable when we got home. Overall we were really happy And would stay there again . Read moreGenuine Expedia guest review
Noisy, but good location and price. Also had fold out couch to sleep grown family of four.Genuine Hotels.com guest review
"Good location, but"
Great location, but the the service could have been better. The maid just folded our old used towels and hung them up. One of them had something pink and a stain on it. Not sure if it was our towel even. The shampoo was not replaced. We had to wash our own dishes. They did provide us with beach towels which is convienent. Two blocks from the beach. […] Lots of restraints close by. Read moreGenuine Hotels.com guest review
Booked 1 day in advance, got a great rate and the room was better than expected! Would stay again!Genuine Hotels.com guest review
Was here on business, so did not get to use many of the amenities. Great location, with easy interstate access. Loved the room!Genuine Expedia guest review
Great rooms, no issues, cheaper price then most! I'll definitely stay here again!Genuine Hotels.com guest review
"Love this place!!"
The view we had was awesome the staff were friendly & very helpful. The staff Cher I think that was her name was funny & gave us some directions to a good local place to eat!Genuine Expedia guest review
It's a great Hotel and location. it's only a couple of blocks from the ocean and beach. It has a nice pool and hot tub on the roof giving great views of the city. It's parking garage is large enough to handle the number of cars. The only really rotten item is the H1 road. They need to be punished for their road designs. Otherwise, everything else was […] great! Read moreGenuine Expedia guest review
Overall, a good choice. Room was clean, comfortable, had everything we needed for our stay plus some. Yes, it was small, but all hotel rooms are small in Waikiki. My only complaint was that certain hotel staff could have been a little nicer.Genuine Hotels.com guest review
"Convenient to beach, shopping, zoo, aquarium, safe"
Walking distance to everything in Waikiki area. Very safe. Comfortable but slightly dated rooms. Reasonable rates for what you get. No restaurant or vending machines in hotel!! They do have kitchenettes with refrigerators, microwaves and cooktops. Bring paper plates! Mary ann was very helpful in setting up tours, etc.Genuine Expedia guest review
The room had been remodeled somewhat since we stayed there last year. It was very clean & the staff was very helpful.Genuine Expedia guest review
"NEVER stay in this hotel"
The hotel parking is very inconvenient. It requires the customers to purchase the ticket on the separate parking structure. And one day our parking ticket was flipped. So our car got TOWed. And it cost us a lot of money and inconvenience to get the car back from the tow company!!! And it ruined our day! The hotel stuff was rude to us and kept saying […] this was our fault, and they are not responsible for this at all. The floor plan of the room is awful too. The AC is at one end of the room. It couldn't cool down the whole room, plus our room was facing east, so the room is super hot in the morning. The room ran out of hot water for 2 nights in a row. There maintenance system was awful. We always had to wait for the maintenance people to come the next day to fix this issue. Overall, this hotels has too many issues, and it's very INCONVENIENT for the customers. If you ever want to have a nice time for your vacation in Hawaii, you definitely should NEVER stay at this hotel. Read moreGenuine Expedia guest review
"Nice hotel good value for price"
Other than the fact that the front end made us wait for checking in till they called Expedia and confirmed due payments were made which was painful as we were tired at the end of the day rest of the stay was fine and pleasant.Genuine Expedia guest review
"Modern hotel close to the beach."
Overall, it was an okay experience. The hotel was located about 2 blocks away from the beach. Parking lot next to the hotel, easy for those who are renting a car. A great thing about the parking lot is you can acces your room through the parking lot and not have to go through the front desk. Hotel ameneities included rooftop swimming pool and a sauna. […] The downfall was the studio was a bit crowded for 4 people, and our ac was not working. We'll put the ac on for the whole day, come back and the room was still very warm. Read moreGenuine Expedia guest review
"Problems with room"
The room needs to be checked for missing items. The cooking utensils, towels, dish washing liquid and paper towels missing, housekeeping was not done the following day. The kitchen light not working after it was fix. The full kitchen needs a fan. I have to call for service for the above items. Service was quick. Last time I stayed at this hotel was […] much better. Read moreGenuine Expedia guest review
the hotel is OK, but the garage is small and expensive, $25 a day and the road is very narrow, very difficult for full-size car to get in and out. it is labelled as two-way drive. Seriously, it is only wide enough for two motocycles. If you can drive through with another car in other direction, you qualify to act in the fast and furious movie.Genuine Hotels.com guest review
Stayed here with friends. Location was great. Only 2 blocks from the beach and from all the excitement that Waikiki offers. I would stay again.Genuine Hotels.com guest review
Very clean except noisy air conditioner. Great location close to Waikiki beach.Genuine Expedia guest review
"Old fashioned close to beach"
Hotel looked nice from outside and lobby. It was decent from the inside. The couches were ripped. Would be nice to have a tv in the room they only had it in the living room. Also the tv was a small ancient one. Staff was nice.Genuine Expedia guest review
After traveling nearly 14 hours to get to Hawaii and dropped off at the lobby of the hotel, I was informed I no longer had a reservation at this hotel because it was overbooked by quite a few rooms. The young man at the desk then proceeded to give me directions to another Aston (which he told me might even be cheaper!) At this point I balked and told […] him I already had paid for my room with Expedia, and he told me I'll have to deal with Expedia. I asked to speak to management and there were none on duty. I asked him why I wasn't contacted in advance, he just shrugged.He then made a quick phone call and we were given a unit. The unit was adequate at best and the view from one window was the roof top parking lot and the other window viewed yet another parking lot and the air conditioning drip tray. By the way the air conditioner just barely kept the room cool. This experience is the opposite of the stay at the Aston Waikiki Beach which we encountered on our return visit to Waikiki..Skip this place and go for the Aston Waikiki Beach Hotel. Read moreGenuine Expedia guest review
"Near the beach"
Noise in the morning from the street traffic. Hot in the bedroom.Genuine Expedia guest review
"Decent location, friendly staff, great stay"
I was very pleased with my stay. The staff was friendly, the room was just as imagined and pictured. ( We did not get the ocean view, I'm positive that would be worth the extra price). WiFi included in the small amenity fee, that was nice. Located near eateries, convenience stores and the strip. Kitchen was just enough and all appliances worked. Few […] things to mention: AC did not circulate well so the bedroom was rather hot during the day when the sun hit the lanai. The bathroom was small, adequate but small. The water pressure was great though. Last small gripe is that TV is small and in a weird location in vicinity to couch. It s not straight-ahead, it was over to the left and over a table. Considering there is no need for us to spend the entire time in the room, these points are just nit-picky. Nothing too big that was unbearable. For the price, I would definitely stay again. Read moreGenuine Hotels.com guest review
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