"Great location-hidden fees, parking fees extra"
Great location, 1 bdrm condo OK , clening service-score B."Mandatory fees $10/day, parking extra $20/day-plus tax" Nice condo for family2+3.Genuine Hotels.com guest review
Great experience. Hotel has been recently updated and still undergoing some renovations. Enjoyed the fact that movies in the DVD kiosk were free as it was part of the daily resort fee..so didn't have to pay an added fee to watch movies. Everything in Waikiki is in walking distance.Genuine Expedia guest review
"Good size rooms"
The hotel is in a good location--a block from the beach. Our family stayed in the hotel next door, and we thought ours was way better. Separate room and dining, living area. Liked that when I got up early I could close door so not to disturb sleeping husband. Bathroom was tiny. Balcony was awesome sized with table and chair. We upgraded to Ocean view--which […] was lovely. I was pleasantly surprised with this hotel! Especially after checking in as the lobby is nothing to be excited about. Read moreGenuine Hotels.com guest review
"Wonderful hotel a couple of blocks from Waikiki"
Perfect location. View of ocean. Refridg, microwave, sink. Double beds or queen. Balcony. Great price.Genuine Expedia guest review
"Could have been better"
The hotel employees were excellent, friendly and very helpful. They tried to assist every step of the way. I guess the room could be cleaner if the cleaning people were not so busy. In general it was ok. We were very disappointed because the hotel pool was closed for repairs. Expedia should have informed us about that. We would have chosen another hotel […] with a pool. The rest of the trip, flights, and transportation went smoothly. Read moreGenuine Expedia guest review
This hotel has very friendly staff , close to beach, and good value. However, the rooms are small and the arrangements for 5 guests is tight. The seating and sleeping area are small. Only 1 tv in the livinging area. Pool was down during our stay and was not notified of this prior to our arriveing.Genuine Expedia guest review
Over all we were very happy with our room, location and the service. Our only complaint was the fold out bed. It was so uncomfortable that my sister and niece had to put couch cushions and bed matress on the floor. You may want to replace it. Thank you again, S FarissGenuine Hotels.com guest review
"From a couple"
A great bargain - centrally located, two blks from Waikiki beach, very convenient to public transportation to all tourist sites, and walking distance to many restaurants and other hotels. Being off of waikiki, the rooms are quiet from traffic noise.Genuine Expedia guest review
"Nice family vacation"
Location is very convenient to beach, restaurant, transportation. There is a construction in the building, so it smells hazard and chemical sometimes in elevator. Cleaning time is very late in day. Oh, a resort fee ($10/day) for no purpose because parking fee still charged $20/day.Genuine Expedia guest review
"I had a great experience here"
Its literally two blocks from Waikiki beach. The partial ocean view is ok but the hotel itself was clean. The staff was polite and extremely accommodating. There was a mini kitchen in the unit and it had all the utensils and supplies we needed to help save money on food. The pool on the roof was amazing and the view is incredible. I will recommend this […] hotel to friends. Read moreGenuine Expedia guest review
"Good hotel for family vacation"
Decent place. 2 blocks from the beach and shopping, places to eat. It is very convenient. Nice friendly staffs and room is spacious for us but the bathroom is a bit small. Nice kitchen. After all, it meets our needs.Genuine Expedia guest review
"Great location and great view, but hotel outdated"
Airconditioning was located too close to the bed. It took a long time to cool the room, was quite loud, and gave off a bad odor. Overall condition of hotel was old and outdated. The bathroom was small and fan did not work. The room safety deposit box was inconveniently located inside the far corner of the closet. The view from the room; however, was […] spectacular! The balcony window was wall to wall. The room came with a small kitchenette, which was very convenient. The location of the hotel was great, as well. It was a short block away from the beach and very close to lots of shopping and restaurants. With proper renovations, this hotel has great potential. Read moreGenuine Expedia guest review
Great location to stay in. Great view. Guy in reception was super grumpy though... everyone else was nice.Genuine Hotels.com guest review
"Modest hotel...don't expect any luxuries"
Estethically speaking this hotel didn't meet my expectations. The pictures posted made it look nicer than what it really is. It's definitely an older hotel that and management should spend some money on modernizations. In other things,the elevator made me dizzy everytime I got on it, this was probably due because of its old structure. On a positive […] note, our room was small but had important ammenities. I did like that the kitchenette had all the necessary things to cook a meal, if I had desired to do so. The housekeeper did a great job cleaning our mess. Hygiene is probably a priority as I never felt that the hotel was dirty in any way. I didnt like paying the 10 a day ammenities fee, but I was told its mandatory. I tried to negotiate my way out of if, to no avail. If you're trying to save $$$ and don't mind a modest hotel, then this place is for you. Read moreGenuine Expedia guest review
"Great room, so so lobby"
I enjoyed the staff and the room was a pleasant surprise. The lobby and elevator made me nervous, at first, about the room. When we walk in the room the view was amaxing and the room was great. There were floor to ceiling sliding glass doors that were huge.Genuine Hotels.com guest review
2 1/2 block from waikiki beach, good parking (20 per day) consider a meal it is per plate 25 us$, Location, walking distance to any restaurant, shopping, gallery,art,y you drive close to H1 - take east or west , the best part check out 12 noon, my flight do not leave till 10pm via San francisco, we have the R room , has showers, relax rooms and perfect […] view, stay in Waikiki beach , come back 4pm take a shower, drove to the airport, nice meal and go home.Recomended, has a small refri,stove,microwave, full plates and glass. recomended, stay 5 night, enjoy, price with a rent a car makes a good rate, aloha! from sunny Florida..(to hot!!) Read moreGenuine Expedia guest review
Hotel experience was disappointing. I expected a real bed instead of a rollaway. Pots and pans were difficult to cook with. Everything stuck to pan even though we used a Pam spray.Genuine Expedia guest review
"Great for Families"
Great for families - walking distance to beach, restaurants, market; and having a kitchen or kitchenette is extremely helpful. The rooms are comparatively large. Also, the pool gets good sunlight since it's on the roof (even though the water is cold.)Genuine Expedia guest review
"I will stay again at the Aston Pacific Monarch"
Good price and great location! Not as fancy as hyatt but its nice hotel comes with kitchen I recommend a studio for couples. And you still get a side view of the beach , also try restaurant down the block called blazzin steaks Amazing food! I love the hotel and loved how the pool is on rooftop great for pictures!! Close to everything happy with my visit […] there !!!oh also the car rental place Is down the block even grocery store ! Read moreGenuine Expedia guest review
I found one cockroach and I actually never ate anything in the room. I check in around 3p, after taking a nap for my jet lag, I went out at 7p and back at around 12 midnight, and found the cockroach was hide under my pajama which I placed on the vanity counter. I used the toilet paper to kill the cockroach, and called front desk immediately. Front desk […] staff answered they will send someone come up. However, the person who knocked my door is a big tall security guy, trying to enter a lady’s room during midnight. I denied his access and called to inquiry for professional housekeeping staff to do hygiene work, but the feedback is the hotel only has one night auditor (the front desk staff) and one security guy available during night time. That is most ridiculous talk I ever heard, from a 3 stars and 24 hours operation hotel. I request checking out immediately, the front desk staff told me to stay up until 8am for their executive housekeeper to answer my question. I am so exhausted, but the fear of the room cleanliness and the bed is not comfortable also, I only can fall sleep at 6am. When I was planning to meet their executive housekeeper, I was informed hotel managers are only working from Monday to Friday. What I told their supervisor is “thanks for the terrible stay “ !!! Moreover, I have two door key becoz the first one is not working. Unfortunately, the second door key I have to wait for 30 seconds to try again for a paid guest can enter to her room, thanks God!! Read moreGenuine Expedia guest review
the only problem we had was our last 2 days there they never refilled toilet papar had to call and tell them to bring more toilet paper other than that would definatly stay there againGenuine Expedia guest review
THE ROOMS ARE SPACIOUS AND WELL EQUIPED , ALTHOUGH TRAYS FOR THE OVEN WOULD HAVE BEEN HANDY. CLOSE TO THE BEACH,THE ROOFTOP POOL IS LOVELY AND A GOOD TEMPERATURE,Genuine Expedia guest review
"A joyful place, great value"
Our economy saver room was very clean and fresh and well-designed, with small no-nonsense kitchenette. The long dimension of the room runs parallel to the outside of the building rather than into the depths of the bulding. This makes for a light and airy presence, unlike a lot of places which seem like caves. The Main room sliding glass doors open WIDE […] so the whole room can be an open air experience if you want it. Tip: If the balcony seems narrow, just open the glass doors and the whole room becomes a balcony, with the table front and center. Or block the sun and heat with the very effective curtain if you need to crash mid-day. Staff are attentive 24/7 and quick to provide nice fresh beach towells for the asking at the desk at any time. There is a $10 per day surcharge for "incidentals" that you may or may not be aware of when you book, but it is still a good value, and we feel well worth it. On check-out, and without prompting, the desk kept track, and made sure our airport shuttle pickup had not forgotten us when it appeared it was running late. Read moreGenuine Expedia guest review
"Getaway from Class"
I booked this hotel for a little getaway for me and my friends. We are all college students and we needed some time off before finals. It was a great idea. We had time to relax and have fun and not worry about school. The pool on the roof was awesome. And being able to rent those movies was fantastic. Overall we had a great time and would definitely […] consider going back. Read moreGenuine Expedia guest review
We loved our stay at the Pacific Monarch. Very close to the beach and all the amenities of Waikiki! Very affordable, clean and comfortable.Genuine Hotels.com guest review
The room I was given was very poorly maintained, it looked as if it hadn't been updated since the 70's. The carpeting was worn and dirty, the bathroom tub was in need of re-glazing, the patio furnirture had chipped paint, the cabinets in the bathroom and kitchen had chipped veneer, the pots and pans were worn and scratched, the closet door handle kept […] falling apart. I was amazed the smoke alarm actually worked when I tested it! The hallways could have used some modernizing and brightening as they seemed dark. Overall I would only rate this place 2 stars at best. Read moreGenuine Expedia guest review
We had the penthouse floor and had not even asked for it, so it was nice. Our room was clean and very nice. We had a beautiful view of the ocean. The staff was always very friendly. I am ready to go back.Genuine Expedia guest review
"Great location and structure. Needs remodeling."
The view is great. The service is great. But the building is old and the carpeting and paint show it. Also the window air conditioning unit needs to be a little more powerful and not automatically switch to fan in the middle of the night. However, I would stay here again.Genuine Expedia guest review
THIS WAS MY SECOND STAY AND I WOULD COME BACK AGAIN...Genuine Expedia guest review
"Budget Waikiki Hotel"
There was dust & dirt in the corners & walls. Paint was peeling outside on the deck. The hall carpet had plastic covering half of the hallway & held down by duct tape. The hotel is an older building & looked like it. We also saw a few cockroaches in the kitchen sink.Genuine Expedia guest review
Room appeared to be unused for a long time; the maid cleaned it up. But the carpet was dirty/stained & the sofa cover was worn out/shredded. Stayed there last year & it was lovely. Maybe Pro Bowl filled up good rooms.Genuine Expedia guest review
"Decent place to stay for the value"
Overall, this hotel was a good place to stay in Waikiki since I was using it mostly as a place to sleep and keep my things. The kitchenette was a nice touch and the staff was really nice. The room was large enough and comfortable. The decor was old and not maintained but it did not bother me much. DO NOT pay for the "ocean view" unless you are getting […] a suite - not worth the money. Read moreGenuine Hotels.com guest review
"Pacific Monarch Stay"
The rooms are clean, and the staff are very friendly. The rooms size is very good for a family. There are two issues , the first floors 7 and lower are noisy from the parking lot at level 3, and the other is no gym. and to use the gym at other Aston hotel you have to pay $15/day.Genuine Expedia guest review
"Aston Pacific Monarch Review"
We had a good time at Aston Pacific Monarch during our Oahu trip. The lobby and hallways of the hotel are outdated, but we enjoyed our updated rooms. The only compliant is our bathroom wasn't fully updated, so the shower was tiny! We also didn't like the mandatory internet/dvd/newspaper charge. We did make good use of the DVD machine on the top floor […] but we never read the free newspapers. I'm really glad that there was a small kitchen in our room and it came with all of the appliances/tableware you'll ever need; Very convenient! The location of the hotel is very good, a short walk to the beach and close to many shops/restaurants. Choosing the oceanview room is a must, the large windows are amazing but it could get noisy at night. Overall I would recommend this hotel if the price is right! Read moreGenuine Expedia guest review
"They tried, but..."
While staying here, I had to move rooms twice. The first time the AC went out so they moved me to a different room. Not a better one, just different. The second time, my stay was extended past the original reservation, so they moved me again. This room was a little nicer but had not been cleaned. The trash was not taken out. There was a pile of dirty […] towels in the shower and there were dirty dishes on the counter. The service that the staff tried to give was good and they were always helpful. It just seems like the owners don't want to reinvest in the hotel to make it a quality place to stay. A pity. Read moreGenuine Hotels.com guest review
"Look somewhere else"
Air conditioners didn't work, had 2 rooms couldn't get us on same floor such a hassle to cook and take 20 floors up to elderly parent. Location in desolate area had to walk far to get food. Construction on all floors and outside. No use of some of the amenities and plastic all over carpets. To much to list. stay somewhere else.Genuine Expedia guest review
THIS HOTEL IS VERY OLD AND IN NEED OF MAJOR REPAIRS, THE POOL IS DISGUSTING NOT FIT FOR A ANIMAL TO SWIM IN, THE APARTMENTS ARE FULL OF DUST AND NOT VERY CLEAN, CLEANING CONSITS OF MAKING BEDS AND PROVIDING CLEAN TOWELS, ALSO I WANT EVERYBODY TO KNOW THAT THIS HOTEL HAS A FAULTY LIFT IN WHICH MY 12 YEAR OLD SON WAS STUCK IN FOR 1.5 HOURS, THE STAFF […] DID NOT WANT TO CALL 911 I HAD TO DO IT, THE OTIS GUY ARRIVED AFTER 1 HOUR, THEY HAVE CHARGED ME $1016 FOR RELEASING MY SON OUT, 2 DAYS LATER THERE WAS ANOTHER OLDER MAN STUCK IN THE LIFT FOR OVER 1 HOUR, HE CAME OUT WITH BREATHING DIFFICULTIES AND WAS ALSO CHARGED THE $1016 RELEASE FEE, THIS HAS TRULY RUINED OUR HOLIDAYS, MY SON IS SUFFERING FROM PARANOA OF ENTERING ANY LIFT, THEY HAVE FAULTY LIFTS AND JUST LAUGH AT YOU WHEN YOU GET STUCK, I HAVE REPORTED THIS TO THE AUS EMBASSY, POLICE AND MEDIA, THEY ARE ALL WORKING ON TAKING SOME ACTION, THEY ARE FRAUDING FOREIGNERS, I AM ADVISING EVERYONE NOT TO STAY AT THIS HOTEL, STAFF ARE VERY RUDE AND NOT HELPFUL AT ALL. Read moreGenuine Hotels.com guest review
"lack of restaurant and parking lot (had to pay for pubilc) ,maid doesn't clean entire apt"
lack of restaurant and parking lot (had to pay for pubilc parking next to the hotel $20 /night) ,maid doesn't clean entire apt , only what she does is changeing sheet and towels in bathtoomGenuine Expedia guest review
"Terrific condo/hotel in the heart of Waikiki"
The Pacific Monarch has become my "gold standard" for business travel to Oahu. I go there twice a year on business, and after many years, have standardized on the Pacific Monarch. The location is excellent for me - it's on Kuhio, which is a block removed from the beach - still easy access to businesses and restaurants on Kalakaua but with a lot less […] tourist traffic. Plus, Kuhio is a 2-way street so it's very easy to get out in the AM to Ala Wai and on to the Nimitz to make business calls on the island. There are TONS of restaurants, stores, and services all within very easy walking distance. The only drawback is parking - the hotel garage is now open to the public. So you have no guarantee of a space at any given time. The garage is tight - big rental cars are a total PITA - so if you're going to stay and park here, rent a compact car. Parking is $20 a day, CASH ONLY. You pay at a machine at the first level. The rooms all have full kitchens with pots and pans if you want to eat in and cook. They have also all been recently updated with new furniture, beds, carpets, bathrooms, etc. If you want a true lanai, request a corner suite. Otherwise, the balconies, while being VERY wide (20 feet), are very narrow and will freak you out if you're on a high floor. There is a wonderful lounge room on the 32nd floor, with fully open windows and tables and chairs to relax and read a book while getting the ocean breeze. The pool and jacuzzi are also awesome, one floor up on the roof. Stunning views of the ocean from the West side of the pool deck. Great hotel in every way - fully recommend. Read moreGenuine Hotels.com guest review
"Waikiki Pacific Monarch"
Hotel room was clean with a nice view, however the air-conditioning was not centrally located and the room stayed quite warm. We were also charged a manditory amenity fee.Genuine Hotels.com guest review
"Terrible Hotel - STAY AWAY"
Please stay away from this hotel its a major rip off - i stayed there 7 nights and the maid didnt even come the first 3 nights. They literally nickel and dime you for everything. They tried hiding flaws in the tile work of the show by painting over cracks. the Hotel is cheap and cheaply maintianedGenuine Expedia guest review
"Room was okay but the hotel needs upgrades"
The subject pretty much summarizes our stay. The quality of our room was okay but the hotel hallways need a major renovation. Right in front of the elevators they had taped garbage bags on to the floor which made the place look really old. Plus the hallway carpetting and walls looked dingy. The rooms were okay and fairly comfortable. The swimming pool […] area was at the very top of the hotel so it had nice views but the pool was a bit small (probably only comfortably fits ten people at most). They did have a hot tub which was kind of nice. The location was a block from kuhio beach so it was super close and restaurants and shopping were near by. Overall I would recommend this place if you are on a super tight budget and really wanted to stay at a hotel. However I personally would rather spend the few extra bucks for somewhere a bit nicer or rent a condo. Read moreGenuine Expedia guest review
really happy with the hotel, great location, nice rooms, spacious and clean, great views. Lots of traffic noise at night, but think any hotel would have that. Great facilities - pool, travel agent on site, dvd rental and communal lounge, kitchen facilities in your room, beach towels, late check out and use of pool during the day even if checked outGenuine Hotels.com guest review
Rented a 1 bedroom corner unit with a fully stocked kitchen, pull out couch, ocean view, really clean and 2 blocks to the ocean. The unit had a balcony with table and chairs.. Where we had breakfast and lunch. Kinda tight for 2 adults and 3 kids but made it work. Definetly would recommendGenuine Hotels.com guest review
"Close to beach at reasonable rates"
Ideal for family. Room was clean and kitchenette well stocked with accessories. Good facilities to eat in but plenty of restaurants on beach strip 5-10 minute walk down the road. 3 minute walk to bus stop which goes directly to airport for $2.50/adultGenuine Hotels.com guest review
"close to beach,bus"
have stayed at the monarch many times,sometimes u book a queen and get two doubles or two doubles and get a queen depending on if the kids join us.Management has always found a solution.City view is very noisy.Would recommend the hotel and area.Genuine Hotels.com guest review
"Nice Hotel close to beach"
Very close to the main road and Waikiki beach. Trolley's available to take you around parts of the main island. Great shopping centre Alamona to shop your days away.Genuine Expedia guest review
"Good stay close to beach"
Hotel was very good and staff at front desk were very helpful. Rooftop pool and spa are amazing to relax in after days activities. Hotel also has tour booking outlet there made it heaps easy to book tours and find our way aroundGenuine Expedia guest review
"Excellent value for money"
We travelled with a large group and so this was a great location, close to everything. Even better was the rooftop pool and spa which was never crowded. The common room was also great for grabbing take away and eating together. Great Korean BBQ place across the road.Genuine Expedia guest review
"Beautiful Vacation in Waikiki"
The hotel was great. From the time we checked in (9:00 pm after a long flight) the staff was very helpful and pleasant. They provided big beach towels no charge and the lady at the tour desk was especially helpful. Our suite was on the 17th floor with a great view of the beach 2 short blocks away. The only downsides were water from the ac unit had to […] be drained regularly (it was Hot) and the separate bedroom only had a ceiling fan so it got a little warm for sleeping. Parking was expensive(25.00 a day) and not made for large vehicles(rent a small car) Read moreGenuine Expedia guest review
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