Hotel was okay. Not the cleanest. Small, stuffy room.Genuine Expedia guest review
"Best Condo Hotel for a family"
Excellent value for money. Great location. Friendly staff, dedicated to help you where they can. They were able to accommodate our request for higher floor. Kitchen did its part for us; Supplement meals here and there. A little more space would have been great but not an issue if you are not more than 5 people. No issues with parking. Safe surround […] ings. Read moreGenuine Expedia guest review
"Good hotel for the family with yound kids"
I stayed in the hotel in mid-march 2013 for a week with my little boy. The hotel assigned me a penthouse room on the 32th floor with the lovely ocean view, which I liked the most! I like the room funiture and the cleaness. Unlike a lot of hotels, the mattress was quite firm, love it! However the air conditioning was pretty noisy. I didn't notice that […] at the day time, but at night, it was really bordering. I didn't ask to change the room, because I liked the view, so not sure it was just that particular room or it was the same in all the rooms. I probably will stay there again next time. Besides the air conditioning, everything was good. The location was best, 2 blocks to Waikiki beach. Everything is in walking distance, very convenient. The small kitchen is very helpful to someone traveled with young kids. Read moreGenuine Expedia guest review
"Great hotel for our family"
Traveling with a family it was wonderful to have the resources of this condo-hotel at our fingertips. Right in the heart of Wahikiki so easy to get out and about. Convenient paid parking attached to the same building so easy with our rental car. Nice rooftop pool and hot tub was a welcome respite at the end of a long day at the beach or touringGenuine Expedia guest review
"Reach for The Top"
Hello, the reason I gave it a 3 is if you don't get the top floors it can be awful. Also, when I booked my stay 3 months in advance, I had read the reviews that stated just what I experienced, so I requested a top floor. The hotel stated it would be no problem. When we arrived on February 19, 2013 @ 6:30p, the front desk stated all the top floors were […] unavilable. calling ahead meant nothing. We were put on the 7th floor a room with old everything from floor to ceiling. The room had no t.v. in the bedroom and 1 t.v in the front that was old and hanging crooked. Also we paid for through expedia a full kitchen with a partial ocean view. It had a mini refridgerator, and so dusty looking . I wouldn't cook an egg in that kitchen. We talked to the front desk and explained how disappointed we were. We came all the way from Michigan to Honolulu for 6 nights I didn't know what to do. The view was also an eyesore hotel across from us. The front desk stated he couldn't help us until the manager got in the next day, but he promised he woulld convey our disappointed. We ask for someone to be sent to our room so they could see we didn't even have the full kitchen we paid for. He stated he understood and to request room 3007. He stated the higher floors were much better.The next day we requested that room, thank God it was vacated that day. This room was amazing and very well maintained. The view excellent, we were so happy. Thank you staff. Its a great value if you get the top floors. Read moreGenuine Expedia guest review
"Great location-hidden fees, parking fees extra"
Great location, 1 bdrm condo OK , clening service-score B."Mandatory fees $10/day, parking extra $20/day-plus tax" Nice condo for family2+3.Genuine Hotels.com guest review
Great experience. Hotel has been recently updated and still undergoing some renovations. Enjoyed the fact that movies in the DVD kiosk were free as it was part of the daily resort fee..so didn't have to pay an added fee to watch movies. Everything in Waikiki is in walking distance.Genuine Expedia guest review
"Good size rooms"
The hotel is in a good location--a block from the beach. Our family stayed in the hotel next door, and we thought ours was way better. Separate room and dining, living area. Liked that when I got up early I could close door so not to disturb sleeping husband. Bathroom was tiny. Balcony was awesome sized with table and chair. We upgraded to Ocean view--which […] was lovely. I was pleasantly surprised with this hotel! Especially after checking in as the lobby is nothing to be excited about. Read moreGenuine Hotels.com guest review
"Wonderful hotel a couple of blocks from Waikiki"
Perfect location. View of ocean. Refridg, microwave, sink. Double beds or queen. Balcony. Great price.Genuine Expedia guest review
"Could have been better"
The hotel employees were excellent, friendly and very helpful. They tried to assist every step of the way. I guess the room could be cleaner if the cleaning people were not so busy. In general it was ok. We were very disappointed because the hotel pool was closed for repairs. Expedia should have informed us about that. We would have chosen another hotel […] with a pool. The rest of the trip, flights, and transportation went smoothly. Read moreGenuine Expedia guest review
This hotel has very friendly staff , close to beach, and good value. However, the rooms are small and the arrangements for 5 guests is tight. The seating and sleeping area are small. Only 1 tv in the livinging area. Pool was down during our stay and was not notified of this prior to our arriveing.Genuine Expedia guest review
Over all we were very happy with our room, location and the service. Our only complaint was the fold out bed. It was so uncomfortable that my sister and niece had to put couch cushions and bed matress on the floor. You may want to replace it. Thank you again, S FarissGenuine Hotels.com guest review
"From a couple"
A great bargain - centrally located, two blks from Waikiki beach, very convenient to public transportation to all tourist sites, and walking distance to many restaurants and other hotels. Being off of waikiki, the rooms are quiet from traffic noise.Genuine Expedia guest review
"Nice family vacation"
Location is very convenient to beach, restaurant, transportation. There is a construction in the building, so it smells hazard and chemical sometimes in elevator. Cleaning time is very late in day. Oh, a resort fee ($10/day) for no purpose because parking fee still charged $20/day.Genuine Expedia guest review
"I had a great experience here"
Its literally two blocks from Waikiki beach. The partial ocean view is ok but the hotel itself was clean. The staff was polite and extremely accommodating. There was a mini kitchen in the unit and it had all the utensils and supplies we needed to help save money on food. The pool on the roof was amazing and the view is incredible. I will recommend this […] hotel to friends. Read moreGenuine Expedia guest review
"Good hotel for family vacation"
Decent place. 2 blocks from the beach and shopping, places to eat. It is very convenient. Nice friendly staffs and room is spacious for us but the bathroom is a bit small. Nice kitchen. After all, it meets our needs.Genuine Expedia guest review
"Great location and great view, but hotel outdated"
Airconditioning was located too close to the bed. It took a long time to cool the room, was quite loud, and gave off a bad odor. Overall condition of hotel was old and outdated. The bathroom was small and fan did not work. The room safety deposit box was inconveniently located inside the far corner of the closet. The view from the room; however, was […] spectacular! The balcony window was wall to wall. The room came with a small kitchenette, which was very convenient. The location of the hotel was great, as well. It was a short block away from the beach and very close to lots of shopping and restaurants. With proper renovations, this hotel has great potential. Read moreGenuine Expedia guest review
Great location to stay in. Great view. Guy in reception was super grumpy though... everyone else was nice.Genuine Hotels.com guest review
"Modest hotel...don't expect any luxuries"
Estethically speaking this hotel didn't meet my expectations. The pictures posted made it look nicer than what it really is. It's definitely an older hotel that and management should spend some money on modernizations. In other things,the elevator made me dizzy everytime I got on it, this was probably due because of its old structure. On a positive […] note, our room was small but had important ammenities. I did like that the kitchenette had all the necessary things to cook a meal, if I had desired to do so. The housekeeper did a great job cleaning our mess. Hygiene is probably a priority as I never felt that the hotel was dirty in any way. I didnt like paying the 10 a day ammenities fee, but I was told its mandatory. I tried to negotiate my way out of if, to no avail. If you're trying to save $$$ and don't mind a modest hotel, then this place is for you. Read moreGenuine Expedia guest review
"Great room, so so lobby"
I enjoyed the staff and the room was a pleasant surprise. The lobby and elevator made me nervous, at first, about the room. When we walk in the room the view was amaxing and the room was great. There were floor to ceiling sliding glass doors that were huge.Genuine Hotels.com guest review
2 1/2 block from waikiki beach, good parking (20 per day) consider a meal it is per plate 25 us$, Location, walking distance to any restaurant, shopping, gallery,art,y you drive close to H1 - take east or west , the best part check out 12 noon, my flight do not leave till 10pm via San francisco, we have the R room , has showers, relax rooms and perfect […] view, stay in Waikiki beach , come back 4pm take a shower, drove to the airport, nice meal and go home.Recomended, has a small refri,stove,microwave, full plates and glass. recomended, stay 5 night, enjoy, price with a rent a car makes a good rate, aloha! from sunny Florida..(to hot!!) Read moreGenuine Expedia guest review
Hotel experience was disappointing. I expected a real bed instead of a rollaway. Pots and pans were difficult to cook with. Everything stuck to pan even though we used a Pam spray.Genuine Expedia guest review
"Great for Families"
Great for families - walking distance to beach, restaurants, market; and having a kitchen or kitchenette is extremely helpful. The rooms are comparatively large. Also, the pool gets good sunlight since it's on the roof (even though the water is cold.)Genuine Expedia guest review
"I will stay again at the Aston Pacific Monarch"
Good price and great location! Not as fancy as hyatt but its nice hotel comes with kitchen I recommend a studio for couples. And you still get a side view of the beach , also try restaurant down the block called blazzin steaks Amazing food! I love the hotel and loved how the pool is on rooftop great for pictures!! Close to everything happy with my visit […] there !!!oh also the car rental place Is down the block even grocery store ! Read moreGenuine Expedia guest review
I found one cockroach and I actually never ate anything in the room. I check in around 3p, after taking a nap for my jet lag, I went out at 7p and back at around 12 midnight, and found the cockroach was hide under my pajama which I placed on the vanity counter. I used the toilet paper to kill the cockroach, and called front desk immediately. Front desk […] staff answered they will send someone come up. However, the person who knocked my door is a big tall security guy, trying to enter a lady’s room during midnight. I denied his access and called to inquiry for professional housekeeping staff to do hygiene work, but the feedback is the hotel only has one night auditor (the front desk staff) and one security guy available during night time. That is most ridiculous talk I ever heard, from a 3 stars and 24 hours operation hotel. I request checking out immediately, the front desk staff told me to stay up until 8am for their executive housekeeper to answer my question. I am so exhausted, but the fear of the room cleanliness and the bed is not comfortable also, I only can fall sleep at 6am. When I was planning to meet their executive housekeeper, I was informed hotel managers are only working from Monday to Friday. What I told their supervisor is “thanks for the terrible stay “ !!! Moreover, I have two door key becoz the first one is not working. Unfortunately, the second door key I have to wait for 30 seconds to try again for a paid guest can enter to her room, thanks God!! Read moreGenuine Expedia guest review
the only problem we had was our last 2 days there they never refilled toilet papar had to call and tell them to bring more toilet paper other than that would definatly stay there againGenuine Expedia guest review
THE ROOMS ARE SPACIOUS AND WELL EQUIPED , ALTHOUGH TRAYS FOR THE OVEN WOULD HAVE BEEN HANDY. CLOSE TO THE BEACH,THE ROOFTOP POOL IS LOVELY AND A GOOD TEMPERATURE,Genuine Expedia guest review
"A joyful place, great value"
Our economy saver room was very clean and fresh and well-designed, with small no-nonsense kitchenette. The long dimension of the room runs parallel to the outside of the building rather than into the depths of the bulding. This makes for a light and airy presence, unlike a lot of places which seem like caves. The Main room sliding glass doors open WIDE […] so the whole room can be an open air experience if you want it. Tip: If the balcony seems narrow, just open the glass doors and the whole room becomes a balcony, with the table front and center. Or block the sun and heat with the very effective curtain if you need to crash mid-day. Staff are attentive 24/7 and quick to provide nice fresh beach towells for the asking at the desk at any time. There is a $10 per day surcharge for "incidentals" that you may or may not be aware of when you book, but it is still a good value, and we feel well worth it. On check-out, and without prompting, the desk kept track, and made sure our airport shuttle pickup had not forgotten us when it appeared it was running late. Read moreGenuine Expedia guest review
"Getaway from Class"
I booked this hotel for a little getaway for me and my friends. We are all college students and we needed some time off before finals. It was a great idea. We had time to relax and have fun and not worry about school. The pool on the roof was awesome. And being able to rent those movies was fantastic. Overall we had a great time and would definitely […] consider going back. Read moreGenuine Expedia guest review
We loved our stay at the Pacific Monarch. Very close to the beach and all the amenities of Waikiki! Very affordable, clean and comfortable.Genuine Hotels.com guest review
The room I was given was very poorly maintained, it looked as if it hadn't been updated since the 70's. The carpeting was worn and dirty, the bathroom tub was in need of re-glazing, the patio furnirture had chipped paint, the cabinets in the bathroom and kitchen had chipped veneer, the pots and pans were worn and scratched, the closet door handle kept […] falling apart. I was amazed the smoke alarm actually worked when I tested it! The hallways could have used some modernizing and brightening as they seemed dark. Overall I would only rate this place 2 stars at best. Read moreGenuine Expedia guest review
We had the penthouse floor and had not even asked for it, so it was nice. Our room was clean and very nice. We had a beautiful view of the ocean. The staff was always very friendly. I am ready to go back.Genuine Expedia guest review
"Great location and structure. Needs remodeling."
The view is great. The service is great. But the building is old and the carpeting and paint show it. Also the window air conditioning unit needs to be a little more powerful and not automatically switch to fan in the middle of the night. However, I would stay here again.Genuine Expedia guest review
THIS WAS MY SECOND STAY AND I WOULD COME BACK AGAIN...Genuine Expedia guest review
"Budget Waikiki Hotel"
There was dust & dirt in the corners & walls. Paint was peeling outside on the deck. The hall carpet had plastic covering half of the hallway & held down by duct tape. The hotel is an older building & looked like it. We also saw a few cockroaches in the kitchen sink.Genuine Expedia guest review
Room appeared to be unused for a long time; the maid cleaned it up. But the carpet was dirty/stained & the sofa cover was worn out/shredded. Stayed there last year & it was lovely. Maybe Pro Bowl filled up good rooms.Genuine Expedia guest review
"Decent place to stay for the value"
Overall, this hotel was a good place to stay in Waikiki since I was using it mostly as a place to sleep and keep my things. The kitchenette was a nice touch and the staff was really nice. The room was large enough and comfortable. The decor was old and not maintained but it did not bother me much. DO NOT pay for the "ocean view" unless you are getting […] a suite - not worth the money. Read moreGenuine Hotels.com guest review
"Pacific Monarch Stay"
The rooms are clean, and the staff are very friendly. The rooms size is very good for a family. There are two issues , the first floors 7 and lower are noisy from the parking lot at level 3, and the other is no gym. and to use the gym at other Aston hotel you have to pay $15/day.Genuine Expedia guest review
"Aston Pacific Monarch Review"
We had a good time at Aston Pacific Monarch during our Oahu trip. The lobby and hallways of the hotel are outdated, but we enjoyed our updated rooms. The only compliant is our bathroom wasn't fully updated, so the shower was tiny! We also didn't like the mandatory internet/dvd/newspaper charge. We did make good use of the DVD machine on the top floor […] but we never read the free newspapers. I'm really glad that there was a small kitchen in our room and it came with all of the appliances/tableware you'll ever need; Very convenient! The location of the hotel is very good, a short walk to the beach and close to many shops/restaurants. Choosing the oceanview room is a must, the large windows are amazing but it could get noisy at night. Overall I would recommend this hotel if the price is right! Read moreGenuine Expedia guest review
"They tried, but..."
While staying here, I had to move rooms twice. The first time the AC went out so they moved me to a different room. Not a better one, just different. The second time, my stay was extended past the original reservation, so they moved me again. This room was a little nicer but had not been cleaned. The trash was not taken out. There was a pile of dirty […] towels in the shower and there were dirty dishes on the counter. The service that the staff tried to give was good and they were always helpful. It just seems like the owners don't want to reinvest in the hotel to make it a quality place to stay. A pity. Read moreGenuine Hotels.com guest review
"Look somewhere else"
Air conditioners didn't work, had 2 rooms couldn't get us on same floor such a hassle to cook and take 20 floors up to elderly parent. Location in desolate area had to walk far to get food. Construction on all floors and outside. No use of some of the amenities and plastic all over carpets. To much to list. stay somewhere else.Genuine Expedia guest review
THIS HOTEL IS VERY OLD AND IN NEED OF MAJOR REPAIRS, THE POOL IS DISGUSTING NOT FIT FOR A ANIMAL TO SWIM IN, THE APARTMENTS ARE FULL OF DUST AND NOT VERY CLEAN, CLEANING CONSITS OF MAKING BEDS AND PROVIDING CLEAN TOWELS, ALSO I WANT EVERYBODY TO KNOW THAT THIS HOTEL HAS A FAULTY LIFT IN WHICH MY 12 YEAR OLD SON WAS STUCK IN FOR 1.5 HOURS, THE STAFF […] DID NOT WANT TO CALL 911 I HAD TO DO IT, THE OTIS GUY ARRIVED AFTER 1 HOUR, THEY HAVE CHARGED ME $1016 FOR RELEASING MY SON OUT, 2 DAYS LATER THERE WAS ANOTHER OLDER MAN STUCK IN THE LIFT FOR OVER 1 HOUR, HE CAME OUT WITH BREATHING DIFFICULTIES AND WAS ALSO CHARGED THE $1016 RELEASE FEE, THIS HAS TRULY RUINED OUR HOLIDAYS, MY SON IS SUFFERING FROM PARANOA OF ENTERING ANY LIFT, THEY HAVE FAULTY LIFTS AND JUST LAUGH AT YOU WHEN YOU GET STUCK, I HAVE REPORTED THIS TO THE AUS EMBASSY, POLICE AND MEDIA, THEY ARE ALL WORKING ON TAKING SOME ACTION, THEY ARE FRAUDING FOREIGNERS, I AM ADVISING EVERYONE NOT TO STAY AT THIS HOTEL, STAFF ARE VERY RUDE AND NOT HELPFUL AT ALL. Read moreGenuine Hotels.com guest review
"lack of restaurant and parking lot (had to pay for pubilc) ,maid doesn't clean entire apt"
lack of restaurant and parking lot (had to pay for pubilc parking next to the hotel $20 /night) ,maid doesn't clean entire apt , only what she does is changeing sheet and towels in bathtoomGenuine Expedia guest review
really happy with the hotel, great location, nice rooms, spacious and clean, great views. Lots of traffic noise at night, but think any hotel would have that. Great facilities - pool, travel agent on site, dvd rental and communal lounge, kitchen facilities in your room, beach towels, late check out and use of pool during the day even if checked outGenuine Hotels.com guest review
Rented a 1 bedroom corner unit with a fully stocked kitchen, pull out couch, ocean view, really clean and 2 blocks to the ocean. The unit had a balcony with table and chairs.. Where we had breakfast and lunch. Kinda tight for 2 adults and 3 kids but made it work. Definetly would recommendGenuine Hotels.com guest review
Very clean hotel, nothing fancy but great location close to beach and amenities but out of the crush of the main strip. Kitchenette very handy. It was kept very clean and no evidence of bugs. Two issues: one was the AC in our unit was right beside the bed so you were either in a hurricane of coolish air or roasting if you turned it off. The cool air […] did not circulate despite a ceiling fan so most of the room was hot except the bed area. The other MAJOR issue was our car was towed despite paying for parking in the parkade beside the hotel. The staff tried to be helpful about this, but the more research we have done the more it seems to be a scam preying on tourists and is an unfortunate part of the lawless underbelly of Honolulu. We had to pay a huge sum in CASH only, no receipt or record in order to get our car back, not to mention taking a cab a very long way to the scummy car impound place. (Which conveniently enough was equipped with an ATM machine!) Read moreGenuine Expedia guest review
"Close to beach at reasonable rates"
Ideal for family. Room was clean and kitchenette well stocked with accessories. Good facilities to eat in but plenty of restaurants on beach strip 5-10 minute walk down the road. 3 minute walk to bus stop which goes directly to airport for $2.50/adultGenuine Hotels.com guest review
The Hotel is good but too disappointing because no air conditioning in the bedroom where you need to rest comfortably at night..,Thats all I can say...Genuine Expedia guest review
"very nice hotel good sized rooms,good staff"
i enjoyed my short stay have stayed at many hotels around waikiki & was very pleased good value for money rooms very nice& kitchen quite good very roomy studios.Staff very helpful &pleasant. will come back as very niceGenuine Expedia guest review
"Nice Hotel, close to the beach"
Found everything great, close to services, beach 2 blocks away, booked a studio apartment, small, but that is all we needed, website pictures are exactly what we booked, would stay again.Genuine Expedia guest review
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