All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here229 Paoakalani Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 886 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.9
  • Condition
    3.5
  • Neighborhood
    3.8
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4.0 / 5Excellent
"comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice view and location
Genuine Hotels.com guest review
2 night family trip Jan 17, 2015
joseph
US
4.0 / 5Excellent
"nice hotel close to my uncle's Condemin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed a place with in walking distance of everything
Genuine Expedia guest review
Other trip Jan 15, 2015
Nathaniel
US
3.0 / 5Good
"comfortable for the price and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Our family drove in and had a bit of trouble figuring out how to get in; the drive up for registration is not marked and comes off a side street. The parking garage attendant then told us to park on the 2nd to 4th floors- which happens to have locked doors to the building. Luckily, a very nice housekeeper let us in. They just don't make anything easy. The pool and courts are nice, but why have towel check out on another floor? Again, not easy or helpful. Some areas seem they could use some care; cleaning or repainting, but the room was nice. The furniture was worn and scratched, but that is what we expected. The carpet was very dirty, but again we expected that. Our unit did not have a frying pan, and only had 3 spoons. Don't expect any condiments; even salt and pepper. The front desk staff was friendly and helpful. We only rented a standard room, but were upgraded to a higher floor with views of the ocean (through the buildings) and Diamond Head, without even asking (upon booking I requested a high floor). Overall, comfortable and convenient for our family of 5.
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff and views. Close to shops beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice. Would stay again. Loved the views if the beach and sunset.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
2.0 / 5Fair
"Hotel far from restaurants"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Coaches in kitchen. Rude services..... far from the restaurants
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"Waikiki in November"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was an overall lovely stay. The hotel staff wasn't bad, nor good. They kept to themselves and we did the same. We weren't bothered at all, we had a good experience. Wish it was a little closer to the middle of Waikiki, it's at the end. & The pull out sofa isn't that comfy, but it was okay. Over all I'd stay there again.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
3.0 / 5Good
"Nice room for the money."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location , friendly staff and nice room for the money. You get a separate bedroom which is nice. Pool isn't very good but it is 2 blocks from the beach.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing view on the 32nd floor!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We checked in at 2am and were welcomed by a gentleman. He was so kind that he upgraded us to the 32nd floor and said "Wait until the morning". In the morning we opened the curtains and WOW what a view!!! It was literally breathtaking. I'm assuming that this view is only available on the top floors since there are other hotels obstructing the view. It's not a five star hotel but it does the job. It's walking distance to Waikiki Beach, they have a movie rental kiosk downstairs. The little store inside is expensive and the pool always has shade. But we were in Hawaii so what's the point of staying in your room all day!?!?! It does the trick for a great price! :) I would definitely stay there again!
Genuine Expedia guest review
Other trip Nov 27, 2014
Mendez Fam
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is only 3 blocks away from the beach. The staff was cordial and efficient. The furniture could use a little updating along with the carpet, but the room was clean. For what you pay around Waikiki, it was a good deal.
Genuine Expedia guest review
Other trip Nov 20, 2014
Todd
US
3.0 / 5Good
"loved the separate room, wish they cleaned better"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The layout of the hotel was awesome, had a living room and separate bedroom. It was not to far from the beach (the part with the wall), it's a 10 min walk to swim where the waves are. The only bad thing was , they did not clean the hotel well after the previous guests . We had dried liquid stains on the walls , the kitchen plates weren't very clean , one the the cups still had something in it from previous guests . The drawers had some other people's trash , like old earphones and locks . But other than that we liked the room and would probably stay again.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mila
US
4.0 / 5Excellent
"Where's the hot tub?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, this is a great hotel for the price. Our only complaint was we were promised tea every day as part of the amenity fee. It was there the first day but never replaced. My gf lives for tea. Our only other complaint was there is no hot tub and we couldn't find the sauna we were told about. Other than that this hotel fit our needs perfectly.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Not a bad location and the room was awesome."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice and spacious room. Very clean and the staff was real friendly. A bit of a walk to the beach but still a nice location.
Genuine Expedia guest review
Other trip Nov 18, 2014
heidi
US
5.0 / 5Outstanding
"GREAT HOTEL"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel with clean and updated appliances; very close to Waikiki Beach and Diamond Head.
Genuine Expedia guest review
Other trip Nov 15, 2014
M
US
3.0 / 5Good
"Out of the way location. Not much signage."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good check-in staff, very pleasant. Room/s were very sunny with full length windows. Furnishing showing a little wear and tear. No dishwasher in kitchen. Bathroom was good, had a hand-held shower which is a plus. The mandatory amenity fee of 18/day should be included in hotel pricing and not hidden. Parking at 15/day is a good deal in Waikiki. My room was on the 20th floor and had a mountain view. Not bad but large condo/hotels block much of the view.
Genuine Expedia guest review
Other trip Oct 28, 2014
Norman
US
4.0 / 5Excellent
"off the beaten path"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
overall average to above average. Carpeting needs updating, Room conditions were excellent. small bottle of champagne and chocolate covered macadamian nuts were a nice welcome gift. A lot of amenities with coffee, full refridgerator, utensils. Very reasonable if planned on staying longer and wanted to buy groceries.
Genuine Hotels.com guest review
2 night trip Oct 4, 2014
anne
US
4.0 / 5Excellent
"Great ocean view"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Found the 1 bedroom condo very comfortable and clean. We had everything we needed to cook breakfast every morning. Our view was incredible, from both inside the condo and on the balcony. The staff was very accomodating and helpful. Would definately stay again.
Genuine Hotels.com guest review
5 night family trip Oct 18, 2014
Pam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I love t come back to stay. This Hotel is good for family with the good services. The people here is nice and the front desk is friendly
Genuine Expedia guest review
Other trip Oct 25, 2014
Ann
US
1.0 / 5Poor
"Stolen Medications!!!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I had two very Important medications taken from our room. Made a report not only with the hotel manager but with the Honolulu P.D. Absolutely nothing was done to help me! I will NEVER stay at an Astin property again. Nor will I recommend them !
Genuine Expedia guest review
Other trip Oct 1, 2014
Patti
US
5.0 / 5Outstanding
"A truly wonderful and enjoyable vacation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fun, relaxing, enjoyable time. Enjoyed the activities. We were treated very well.
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"My teenagers loved the free DVD machine..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Highly recommend this hotel. The staff was very accommodating and the rooms were comfortable. Unfortunately a hurricane hit the island our second day there. The hotel keep us updated on the weather and the precautions being taken. My preteen/teen kids really enjoyed the free DVD and game rental box downstairs. Thankfully the hurricane wasn't as bad as they expected so the hotel operated as normal. (From what we could tell.) I would definitely free comfortable staying at this hotel on my next trip to Hawaii. It's in walking distance of everything. Great Place!
Genuine Hotels.com guest review
2 night family trip Aug 7, 2014
J. Nicole
US
4.0 / 5Excellent
"Near to beach but not close enough for shopping."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very comfortable and equipped with all that we needed to please a family of 4, our twin 7 year old daughters had everything they needed, the hotel had free movies to select from, beach towels for the beach to use, a small on site convenient store who rented beach chairs to us, but they did not have beach umbrellas.
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
2.0 / 5Fair
"Old, needs dusting, close to beach."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
It looked very old and it needs lot of dusting. Even though, house cleaning came every day and we paid 18 a day for that, they only change towels, made the bed and vacuum. They never did any dusting. I have dust on all of the windows. The first day, the shower coil was found all twisted loose but was fixed promptly. Great maintenance staff! Walking distance to the beach and all of the stores and shopping in Waikiki.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family and I enjoyed our stay at the Aston Waikiki Sunset. The room was very comfortable and quiet and we loved the size of the suite, kitchen, and full bath. Parking was good as well. My kids loved the pool - perfect size for younger children. Lastly, the location was excellent to get to the beach and restaurants. To be honest, we weren't wow'ed by the look of the hotel and room when we first arrived but in the end, it was so functional and comfortable, we really felt at home and I'd rather have that than anything fancy. However, a suggestion would be to update the carpets and living area furniture to look a bit more modern. Similar comment on staff - everyone was very efficient and helpful that we interacted with but I'd have to say not overly friendly but always polite. Thanks for a great stay and we would strongly consider staying there again next team we vacation in Waikiki.
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
US
2.0 / 5Fair
"Disaster from the beginning to the end."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
It was not what I purchase online. My entire party was split up with rooms that were separated. Which put a damper on our whole vacation. As a result, the dream vacation turned into a nightmare from hell. When I tried to rectify the problem, I was told that I was on my own and hung up on. My party was totallmy dissatisfied.
Genuine Expedia guest review
Other trip Aug 4, 2014
unhappy maryAnn
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
hotel was close to the beach, shops and restaurants. hotel was 1-2 blocks from tour pick up meeting place. Full kitchen was great, came complete with everything you need. We booked 3 activities with the hotel agent who was great. We enjoyed all the activities he recommended. hotel was clean, staff was very nice, accommodating and professional. will definitely recommend and will return to same facility.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
2.0 / 5Fair
"Don't stay here"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
I would not send my worst enemy to this hotel. The staff was rude, the room service was almost non existent . We arrived early and asked for early check in and they said we had to call back around 1:30. We finally got into our room about 3:15. The elevators where super slow and always crowded. We were told the room had 5 beds and when we only had two and a sofa bed the front desk blamed Hotels.com. We even showed the paperwork stating 5 beds and they could have cared less. This hotel is also has condo units with full time residents who were less than happy to share with the tourist. Pay the extra money and stay somewhere else.
Genuine Hotels.com guest review
7 night trip Jul 12, 2014
Mom of 3
US
4.0 / 5Excellent
"Nice hotel, close to beach, restaurants, and shops"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The maids didn't get to our room until 5pm, which is about the time we returned from our day activities to get ready to go out for dinner. Very bad timing. Very nice hotel otherwise.
Genuine Expedia guest review
Other trip Jul 27, 2014
JoAnn
US
3.0 / 5Good
"Not Fancy, But Comdortable!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had a condo on the 12th floor. I did reserve a room with 2 twin beds, but when we got there, I was told if we wanted it I had to ask someone to come up and move the two apart, the only problem was if they did that you couldn't get in the closet! So we had to settle for sleeping together in a queen. Idk why they offer the twins when it is obvious it would not work in that size room:/ other than that the stay was pleasant. Every time we asked for towels or coffee it was provided. Pool kept nice and clean. Beach a short walk and kitchen handy!
Genuine Expedia guest review
Other trip Jul 23, 2014
Bonnie
US
4.0 / 5Excellent
"Waikiki Vacation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay for the most part. The pool area is on the side of the hotel that gets a lot of wind and was chilly when not in direct sun. Other than that, the location is good. The service was food.
Genuine Expedia guest review
Other trip Jul 22, 2014
Susan
US
4.0 / 5Excellent
"nice hotel close to beach"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
have stayed at hotel 5 times nice close to the beach
Genuine Expedia guest review
Other trip Jul 21, 2014
gwen
US
3.0 / 5Good
"Not clean at all, no vacuum for whole week"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Very disappointed! Housekeeping was always done late and never actually cleaned.
Genuine Expedia guest review
Other trip Jul 18, 2014
Tania
US
5.0 / 5Outstanding
"Close to everthing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our two week stay at the Aston Sunset Waikiki. It was convenient to everything we wanted to see and do and the staff was very helpful in advising when we inquired. The only things that I would change about the room would be the mattess (not enough cushion on top; however, housekeeping immediately added an additional mattess pad when requested which helped considerably) and the rollers on the sliding glass door in the bedroom as the door was little difficult to open and close. The hotel provided everything we could possibly need to prepare meals in our room or on the grills provided near the pool and tennis courts. We would definitely stay at this hotel again!
Genuine Hotels.com guest review
11 night family trip Jun 16, 2014
Stacy
US
4.0 / 5Excellent
"Great for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I wouldn't recommend it for a honeymoon or dream vacation, but for those familiar with Waikiki and traveling with a family this is a good choice - reasonable price and convenient enough location.
Genuine Hotels.com guest review
7 night family trip Jun 21, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel was close to restaurants and the beach."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My family enjoyed our stay in Oahu. The hotel was clean and our room was very comfortable. We liked that the beach and restaurants were in walking distance from the hotel.
Genuine Expedia guest review
Other trip Jul 12, 2014
David
US
4.0 / 5Excellent
"Nice, and affordable"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed 3 nights, and enjoyed our stay. Took a tour of Pearl Harbor one day, just relaxed and watched a World Cup game the other day.
Genuine Expedia guest review
Other trip Jul 9, 2014
Ed
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice experience, a short walk to the beach and close to everything.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Kitchen is fully equipped. Location is in waikiki but doesn't have good view compared to other hotels. No breakfast except free one time free breakfast for selling gifts in other stores. $33 tax for daily extra charge for amenity and parking.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great condo, excellent for a family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an excellent experience here. We went there to celebrate our 50th wedding anniversary with our extended family. We had 4 condos. We were all on the same floor and close to each other. The thing that was frustrating is when I called before our stay, the hotel wouldn't confirm what floor we were on, if we were all on the same floor and if we were close to each other. We had to wait until we arrived to find out. Other than that everything was excellent.
Genuine Expedia guest review
Other trip Jun 29, 2014
Tea Mom
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasant staff; reasonably clean; would have liked the option to put a do not disturb sign on the door.
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
US
3.0 / 5Good
"Hawaii"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
It was good. I think the $15 parking fee should be included in the mandatory $18 resort fee. I never did get internet to work on my phone during the visit. The sofabed was REALLY uncomfortable. I was not told there would be tax on my 24 hour fitness pass or the $18 resort fee!!! It was good, but it could have been A LOT better.
Genuine Expedia guest review
Other trip Jun 25, 2014
Chris
US
4.0 / 5Excellent
"Good for family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Aston Waikiki Sunset has great amenities for a family. Full kitchen with all needed utensils, plates, pans, refrigerator etc. Excellent for cooking your own meals to save some money. Sometimes the elevators can take a while to get to your floor and some of the building can be upgraded but overall it's close to the beach, eating, bus stops.
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
4.0 / 5Excellent
"I love the place, very close to the beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
it was incredible, I felt like I was at home. Very nice place to stay
Genuine Expedia guest review
Other trip Jun 19, 2014
irma
US
5.0 / 5Outstanding
"Good re use of used blankets."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good I like the location. Service great. Overall happy.
Genuine Expedia guest review
Other trip Jun 19, 2014
A Traveler
US
3.0 / 5Good
"rooms & elevators"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
rooms were a little small and the elevators are way to slow
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Decent Enough"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The dryer the floor we stayed on were out of order with a sign indicating this. However, the next night, I did not see any sign so thinking it's fixed, we decided to do our laundry. After the wash was done and loading the clothes into the dryer, the dryer did not work. It was a inconvenience since we had to take the washed load either upstairs or downstairs (washer & dryer on every floor) to dry our clothes. If I had known that it's NOT fixed, then I can plan to do both wash and dry on the same floor.
Genuine Expedia guest review
Other trip Jun 11, 2014
The T.
US
5.0 / 5Outstanding
"Family of 6"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was perfect for our family of 6. From a few other reviews, I expected for the worse, but was very pleasantly surprised. Rooms - We had the 2-bedroom suite facing Diamond Head. We were on the 8th floor. We still had a great view of Diamond Head, but from our bedroom, we also had a small view of another hotel with demolition trash, not our hotel's fault. My husband & I slept on the King size bed, my parents were on the queen bed, & my 2 teenage boys were on the pull-out sofa bed. No complaints of the sofa bed. Wished we had 2 bathrooms, was tight with 6 people, but we knew that coming in. The queen bedroom did not have a TV, which we needed, but didn't think to ask for one. Kitchen - they provided everything. That was great! They didn't have a dishwasher, but no big deal to wash dishes. Cleanliness - they don't clean everyday (sweep, vacuum, etc.) that I noticed, since it's a condo-style hotel. However, they do change the linens twice a week, change the towels out daily, and empty trash, and there is a comment card if you want additional cleaning done. Amenities - we knew about the $18/day fee in advance, so no surprise to us. (Pacific Beach Hotel, our 2nd choice and where our other family members stayed at, charged $20/day.) It was good that this amenity fee included renting movies & games to watch/play in our room, because my boys watched 4 fairly-new movies. I strongly believe that the rental of tennis racquets should have been included. $7.50 (for 45 minutes) for tennis racquet and you had to purchase your tennis balls. Hotel Services - Concierge was very informative, and 4th floor housekeeping where you check out beach towels was awesome! Last but not least, our plane departed at 11:35 pm, and our check-out was noon. The hotel stored our luggage for free, had a hospitality room (next to the pool) where we could hang out and watch TV, bathroom facilities where we could shower after swimming or to freshen up, and they had computers & printers to use
Genuine Hotels.com guest review
5 night family trip Jun 1, 2014
Annie
US
4.0 / 5Excellent
"Only of u have 5 persons in ur group book it"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
That hotel is perfect if u have 5 or more in ur party and it's good for the fact that it's close to pick up locations of buses going to many attractions Their room size is ok Their kitchen is equipped although it would have been better if they leave something like salt and pepper They also have a laundry room in each floor Don't be fooled with their upgrades all their views are similar But their room service simply do so little compared to other hotels also they charge 18 outrageous dollars daily wether u use their wifi and DVDs rentals or not But honestly in hawaii everything is like that
Genuine Expedia guest review
Other trip Jun 7, 2014
pete
US
4.0 / 5Excellent
"Just the right distance from the beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Two blocks from beach. Perfact spot. Two blocks to zoo and huge park. Close to aquarium. If you have always rented a car you dnt need to waste your bucks. "The Bus" Oahu bus stops less than a block away. Easy to figure out, goes to major attractions and shopping centers. Bonus if you have a U.S. medicare card its just a buck and that includes a free transfer if you need it. All busses run about every 15 min. Hotel has well stocked mini mart. Lots of eateries nearby.
Genuine Expedia guest review
Other trip Jun 2, 2014
snookums
US
3.0 / 5Good
"Suite Reasonable; Homeless An Issue"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's the only reasonably priced hotel that offers a suite with kitchenette. We've been to this property before, but this time the bathroom was NOT cleaned when we arrived. The cleaning staff were very nice and made sure our room was cleaned afterwards. I did notice that the hotel seems run down and beginning to show lack of maintenance: 1) hall carpets were worn and had fold/creases in them; 2) noticeable divets/gouges in the tiles in the lobby elevator bay; 3) missing utensils in the kitchen that used to be in the room (based on previous stays). I did notice that there was one bellman for the entire hotel (it's always been that way). There are no self-service options, where you can borrow a dolly to cart your luggage yourself. The elevators are slow, even with four of them. Note that there are homeless people in the area of the hotel. There were at least four of them planting themselves at the bus stop on the corner near the hotel. They remained there for most of the our stay. There are also others sleeping in the grassy area near the zoo and in Kapiolani Park. It's unpleasant (they reek, look unsavory) because you have to pass this corner to get to the hotel.
Genuine Expedia guest review
Other trip Jun 1, 2014
EF
US
4.0 / 5Excellent
"Amazing for family"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
First of all , i dont like booking hotel through Expedia . It was mistake . Even though it is not the cheapest price, they are not refundable . For hotel, it was not the newest hotel though it was spacious and good. Asian older woman staff is not flexible so if you need help ask other people that are very kind
Genuine Expedia guest review
Other trip May 24, 2014
melong
US
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