All hotels in Branson, Missouri, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here158 Pointe Royale Dr, Branson, MO, 65616, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 73 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.8
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Clean, comfortable, but a little dated"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We've stayed at this facility before. Multiple condos with private homes and golf course on property. Property is at least 25 years old. We rented a 2 bedroom condo. Full kitchen, 2 full baths, washer/dryer. Comfortable, but a bit dated. It suited our needs quite well. If you are looking for a 5-star, brand new resort, this is not it. If you are looking for an affordable, comfortable place to stay with plenty of room, I would encourage you to look at this one.
Genuine Expedia guest review
Other trip Dec 23, 2014
Todd
US
4.0 / 5Excellent
"Well kept condo and resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice resort, condo was clean and very nice. The only complaint would be the person in unit above was a loud, heavy walker. But, that is something that has to be somewhat expected in a condo type accomodations. The last time we stayed at Pointe Royale that was not an issue. I won't let it keep me from staying there again.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The condo was very nice very clean. The only disappointing thing was we thought we were going to have 2 king beds but that was a easy thing to deal with and we were hoping bathrooms were in the bedroom . But both of those things were easier to deal with than a dirty stinky room
Genuine Hotels.com guest review
2 night business trip Sep 17, 2014
Madden
US
1.0 / 5Poor
"worst place ever!!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
This room had a very foul odor which made me sick. We were there a total of about an hour before checking out. This was literally the worst place I have ever seen.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"Pics don't match actual condos"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Very outdated and smelly! The pictures were very nice and don't match the condos available. Very disappointing, first and last stay.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Yearly Family Vacation Branson, MO."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We come every year after our church camp Windermere in Roach , MO. I always enjoy staying at Pointe Royale. This is going on our 3rd year that we will be staying at Pointe Royale. I always enjoy the View . The scenery is always the best. We also enjoy everything being so close. Then having comfortable place to come back to. We are looking forward to Next Year and maybe one more time this year. I love having a washer & drying in the unit make everything easier. Enjoy being able to cook to save on money for more attractions. Our unit was clean but carpets needed to be cleaned . Everything else was awesome. We will be back :):):)
Genuine Hotels.com guest review
3 night family trip Jul 3, 2014
Neash Family
US
4.0 / 5Excellent
"Good family condos"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Quiet, relaxing nights. In the mornings, we awoke to some buildings being under construction. Master bedroom mattress needed to be replaced, but the beds in the other room were VERY comfortable. Overall, we enjoyed our stay.
Genuine Expedia guest review
Other trip Jun 23, 2014
Jay
US
1.0 / 5Poor
"Would not return"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
We stayed here for a quick overnight while on a road trip. We arrived on a cold night, and when entering, found the room's thermostat set to 60 degrees. Couldn't take off our coats for the first 30 minutes. The suite smelled slightly musty and the decor was VERY outdated. It was like stepping into a time warp to the early 80s. The mystery to us was how could such old furnishings (shower curtain, bedroom TV, bedding) be so old and yet not worn out? The room was clean, and the carpet was newer, as was the TV in the living area, but the blue faux marble wallpaper and the peach ruffled shower curtain could not have been purchased in the last 20 years- at least! The bed was terrible; very hard, and we woke up so sore in the morning. The towels were small, stiff, and scratchy. Also, we could hear noises from suites next to and above us. And not load partying, but regular noises, like someone walking normally overhead and music playing next door.
Genuine Hotels.com guest review
1 night trip Dec 28, 2013
Niki S.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very happy with the Condo and would definitely stay there again. It wasn't 5 star but for the price and location I was very happy with Pointe Royale.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed four days. enjoyed the stay.
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
1.0 / 5Poor
"Quiet & comfortable."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Very enjoyable place, large and quiet. The bar by the office was fun with the regulars. To many egg rolls at a low price. (Good)
Genuine Hotels.com guest review
5 night trip with friends Dec 22, 2013
Pat
US
2.0 / 5Fair
"Outdated"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The room was nothing like the photos and was very outdated.
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at pointe royale! Our condo was very spacious and nice! We will for sure stay here again!
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
Shawn
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved it
Genuine Hotels.com guest review
2 night family trip Nov 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful surroundings! Nice pool, great golf."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great stay. Loved the environment Everyone who worked there was super friendly.
Genuine Expedia guest review
Other trip Sep 3, 2013
LLL
US
5.0 / 5Outstanding
"Will stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love the location which was about 3 short miles south of the strip. The location was close enough for easy access, but far enough to commute to other attractions without traffic delays. The condo was spacious with a great view. It was well-maintained with a full kitchen and laundry (both are a must with children.) The pool was large and well-maintained also. Overall, I was greatly pleased and the price was very reasonable.
Genuine Expedia guest review
Other trip Aug 27, 2013
A Traveler
US
5.0 / 5Outstanding
"The grounds are beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The grounds are great but there are a lot of steps recommend you check for handicap access if needed after all it is the Ozarks
Genuine Expedia guest review
Other trip Aug 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time. We felt right at home. Everyone was very kind. The condo was close to all the places we wanted to go. The only thing that could have been better is the pull out sofa the kids slept on was hard as a rock. My older child hardly slept the first night.
Genuine Hotels.com guest review
3 night family trip Aug 8, 2013
Ali
US
3.0 / 5Good
"A little let down"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed here many times before and had great times this was not one of them.The condos are starting to show age because maintenance details are being overlooked. Simple little things from replacing frayed worn out door mats to more complex issue like nonworking stove range or acs that freeze up when set on 70. When paying thid kind of rate I expect more, if these experiences are normal then I can always go across the street to the Welk resort and pay 66% less and still get location.
Genuine Hotels.com guest review
2 night trip Aug 9, 2013
Rex
US
5.0 / 5Outstanding
"Nice,comfortable, clean condos near the lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We were very pleased with our stay. The kitchen was stocked with everything we needed and a washer and dryer was in the utility room! Everything was clean and pleasant. The pool was large and great for little two year olds too!
Genuine Expedia guest review
Other trip Aug 12, 2013
Grammy
US
1.0 / 5Poor
"Not Recommended!!"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Furniture in room appeared to be at least 25 yrs old and wore out. Old TVs and yes they had a VCR hooked up to it lol.. Anyways the furniture looked like something you would find in an old run down Super 8 motel. Not comfortable at all!! Building 6 room 18
Genuine Expedia guest review
Other trip Aug 10, 2013
Joe
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice resort, great pool and very friendly service. The condo was nicely decorated and clean, but the appliances and bathroom need updating. My husband ended up removing a huge amount of hair from the bathroom sink about 2 hours after we got there because the drain was so slow. We would have called the office, but it would have taken longer for them to get there than it did for him to take care of it. I used the washer, dryer and dishwasher while there and they were all very noisy. Don't expect new or top of the line appliances, but they were so loud that I was afraid the neighbors would complain about us.
Genuine Hotels.com guest review
3 night family trip Aug 1, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Surrounding area was beautiful and the golf course was amazing. The location to other area attractions was nice, it was close to Silver Dollar City, Zip lines, and great eating places. I would definitly stay at Pointe Royal again and would recommend this area and place to others for the location, cleanliness, and courtesy of desk staff.
Genuine Hotels.com guest review
2 night family trip Aug 2, 2013
A Traveler
US
4.0 / 5Excellent
"Good and Bad"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Mostly it was very nice. Nice decor, clean, well stocked with towels, dishes, etc. 3 televisions, an air mattress, well stocked kitchen etc. There were problems with maintenance, like the hair dryer didn't work, slow drain in tub, threshold in bedroom door was loose, soap dispenser in kitchen was broken, kitchen faucet made a screeching noise, and some lightbulbs were burned out.
Genuine Hotels.com guest review
5 night trip Jul 29, 2013
Bates
US
1.0 / 5Poor
"Worst Stay Ever"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
This place had the worst beds I have ever slept on. The condo we stayed in was old with out dated furniture. The wall paper was peeling off the wall in several places. We will never stay here again.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2013
A Traveler
US
5.0 / 5Outstanding
"just what we needed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Spacious ,and comfortable condo on golf course away from the bustle of the strip .Nice pool, well maintained golf course..Easy to get to downtown and avoid the traffic,by going across the dam and around the south side of Lake Tanycomo..
Genuine Expedia guest review
Other trip Jul 30, 2013
Rob
US
2.0 / 5Fair
"Dissapointment"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Everything was old in the apartment, old building, need some renovation, old furniture, terrible smell, unhelpful staff, not worth the money.
Genuine Expedia guest review
Other trip Jul 26, 2013
Paul
US
4.0 / 5Excellent
"GOOD BUT CALL ON YOUR WAY"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
drove 8 hrs to get there and wasted 2 in town waiting for 4pm check in time. arrived at 4pm to find room has not been cleaned yet. they forgot. was really tired. CALL BEFORE YOU ARRIVE!!!! and dont wait til 4pm
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Friendly people, beautiful golf course/pool and a quiet setting next to the river. The place had a big kitchen and washer/dryer. We enjoyed having breakfast on the deck each morning watching the people fishing. We enjoyed going out and about the city and surrounding areas exploring or seeing shows!
Genuine Hotels.com guest review
3 night family trip Jul 13, 2013
Robertsons
US
4.0 / 5Excellent
"Awesome"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Resort was awesome... Just wish it wasn't so far away from the strip..
Genuine Hotels.com guest review
3 night family trip Jul 13, 2013
AA
US
2.0 / 5Fair
"Point Royale"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The unit was dirty, hot and had uncomfortable, worn furniture. The dishes had visible food on them and the air conditioner worked poorly.
Genuine Expedia guest review
Other trip Jul 13, 2013
A Traveler
US
4.0 / 5Excellent
"Nice location away from 76 Country Boulevard"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, very nice.
Genuine Hotels.com guest review
2 night family trip Jun 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Relaxing golf vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pointe Royale was a great location for a week of golf and relaxation. Condo accommodations were perfect for my wife and I. Views of the golf course and and access to the pool and clubhouse were excellent. Pleasantly surprised that the resort was located in a quiet residential neighborhood, gated community. Easy access to Branson from Hwy 165 and easy access to Lake Taneycomo and Table Rock Lake. Golf course was very well maintained. Was a great experience.
Genuine Expedia guest review
Other trip Jul 2, 2013
A Traveler
US
5.0 / 5Outstanding
"GREAT STAY! Plenty of room for 4 of us."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We had a Great time! We loved the balcony because it was so hot outside it offered a nice breeze and shade. Loved the Jacuzzi tub and my 3 year old loved taking her bath in it to. Loved the fact that the dishes were all provided and had everything we would except at home - a dishwasher, microwave, laundry and dining table. I really liked that I only had to empty the trash and the housekeepers did the rest once we left - most condos we visit require us to do the cleaning or they charge a cleaning fee. Most importantly it was clean and that matters when you have two small kids.
Genuine Expedia guest review
Other trip Jul 1, 2013
Katie
US
4.0 / 5Excellent
"Nice roomy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Large clean rooms, Friendly staff. Only negative Pool by room was closed.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
3.0 / 5Good
"Okay for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is an older place but the condo was roomy and the location is really convenient to Table Rock Lake.
Genuine Expedia guest review
Other trip Jun 4, 2013
A Traveler
US
4.0 / 5Excellent
"nice condo but outdated"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
The condo was spacious and felt like home. But the beds were spingy and uncomfortable; comforters and blankets were cheap. Also, bathrooms wsre old style, low sink hard to adjust the water temp. Kitchen has old appliances. Th d y need to renovate those condos. Overall not bsd for the price but for sure not luxury as being labeled.
Genuine Hotels.com guest review
4 night family trip Mar 20, 2013
famiily
US
5.0 / 5Outstanding
"just as promised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The description and pictures were accurate. The rooms were clean and comfortable.
Genuine Hotels.com guest review
Family trip Jan 1, 2013
A Traveler
US
4.0 / 5Excellent
"Close to SDC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wonderful weekend for Daughter's 18th Birthday. Spent the days shopping as well as playing in Silver Dollar City ( perfect weather) and the Branson Landing both of which are on either side of Pointe Royale. Very conveniently located off of the main traffic routes allowing us to stay out of the traffic snarls.
Genuine Hotels.com guest review
2 night family trip Nov 30, 2012
Rex
US
5.0 / 5Outstanding
"2 bedroom condo review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have regularly returned to Branson for short vacations for many years. Families and couples can find more than enough entertainment in the area, and if the choice is to just relax, read and rest, this is a good location too. This is our first time to stay at Pointe Royale Condominium Resort. The location offers amazing access to shows as well as to Silver Dollar City and area attractions. The size of our 2 bedroom condo was just right and even though the unit was not in like new condition, it was certainly acceptable. It was clean, set up well for all of our needs, and it made our family time together very positive. One note was a set of blinds on the back of our unit's living area that needs repair or replacement. Also, the windows on the back side were very dirty on the outside which made looking out at the mountain less than positive. Over all, we were pleased and we will rent from you again in the future.
Genuine Hotels.com guest review
3 night trip Nov 22, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We enjoyed the spaciousness. Room for the whole family. Wish we had more time.
Genuine Hotels.com guest review
1 night family trip Nov 10, 2012
Mary
US
5.0 / 5Outstanding
"Great golf getaway in Branson"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our well equipped condo overlooked the 10th hole of a good golf course. Saw two fun shows in Branson . Great way to spend a short golf getaway.
Genuine Expedia guest review
Other trip Oct 20, 2012
Dano
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very impressed with the condo we stayed in. It was quiet and so comfortable. It is definitely a place I would come back to. The next time, I am planning to stay longer than the weekend.
Genuine Hotels.com guest review
2 night trip with friends Oct 12, 2012
A Traveler
US
4.0 / 5Excellent
"Pleasantly Surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband, myself, and our three teenage sons stayed at Pointe Royal in bldg 68. The furnishings were very well appointed, the bedrooms and bathrooms were spotless and large, and the balcony was fully screened with room for all us to sit at the table and enjoy the water view minus the bugs. I must say after reading the terrible reviews left by other travlers I was almost afraid of what we would find upon arrival. However we were pleasantly surprised by what we found. The condo's are only 2.9 miles from hwy 76 and we easily accessed all attractions Branson has to offer. We plan on returning to Pointe Royal next month for another quick weekend getaway.
Genuine Expedia guest review
Other trip Aug 6, 2012
Loria
US
5.0 / 5Outstanding
"Had a terrific stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The condo was clean, well stocked and had a great layout. The location of our building happened to be within 75 yards of the Club House, pool and tennis courts. The pools were in great shape as were the tennis courts. We had a great time and will return.
Genuine Expedia guest review
Other trip Jul 31, 2012
Ben
US
3.0 / 5Good
"Not nice like the pictures show"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The office staff was friendly and helpful. But the numbers on the condos were out of order and difficult to find, the buildings needed a paint job. When we walked in our condo it smelt like mildew, the AC was extremely noisy and it wouldn't let you set the AC below 70. The pool was nice size, but it was full of rowdy children in the deep end with no parental supervision. the life guard let the kids run around the pool and do flips into it. Which being a paramedic I thought was an accident waiting to happen. We stayed at the Welk and Big Cedar lodge in the past, this time both places were booked. We won't stay at this resort again.
Genuine Expedia guest review
Other trip Jul 23, 2012
Ashley
US
2.0 / 5Fair
"CLOSE TO BRANSON "STRIP" AND TO TABLE ROCK LAKE"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
OVERALL WE WERE DISAPPOINTED. THE INTERNET PICTURES OF POINTE ROYALE WERE MISLEADING BECAUSE THEY WERE OF UPDATED CONDOS; THE ONE WE WERE IN WAS A 1980'S SPECIAL--BADLY IN NEED OF UPDATING AND NOT ESPECIALLY CLEAN...SMELLED MUSTY TOO. ALSO, WE WERE PROMISED A KING BED BUT INSTEAD GOT A QUEEN BED (THAT WAS OLD AND SAGGING IN THE CENTER). EVEN THE INTERNET CONFIRMATION LISTED A KING BED. OUR BIGGEST COMPLAINT, HOWEVER, WAS THE FACT THAT THIS RESORT IS NOT AT ALL ACCOMMODATING TO GUESTS WHO BRING THEIR BOATS. IT WAS A NIGHTMARE, TO SAY THE LEAST, TRYING TO FIGURE OUT AN ACCEPTABLE PLACE TO PARK OUR BOAT. A 20+ (INCLUDING TRAILER) FOOT BOAT AND A 20 FOOT TRUCK CANNOT BE EASILY MANEUVERED IN THEIR DESIGNATED PARKING AREAS, WHICH ARE VERY FEW. WE DIDN'T, BUT COULD HAVE EASILY, BEEN "PARKED IN" BECAUSE THE PARKING LOT WAS SO TIGHT. WON'T STAY THERE AGAIN.
Genuine Hotels.com guest review
5 night trip Jul 11, 2012
DAVE & HEATHER
US
4.0 / 5Excellent
"Overall - Good Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
When we got to the hotel 30 minutes after the check-in time, we were told the room was not ready. We received the keys to the room but were told to wait an hour to go to our room. We waited an hour and called the front desk to see if it was ready. They told us to wait 10 more minutes. We walked over to our room and waited another 15 minutes for the cleaning people to finish. It was a shaky start but the rest of the stay was good. The room was clean and best of all quiet. The place looks old but cleanliness made up for the stay. washer/dryer combo in the unit was a plus.
Genuine Hotels.com guest review
1 night family trip Jul 14, 2012
JC
US
5.0 / 5Outstanding
"it was wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
6 of us stayed at the comfy condo and would love to stay in that exact one every time we travel!
Genuine Hotels.com guest review
3 night trip Jul 7, 2012
Bond Family
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
When we arrived we were told our condo was not ready yet. We had to wait an hour past the check in time for it to be ready. The condos were out dated, the beds were very uncomfortable, but the worst was the staff. They acted like it was an inconvience that we were there. My brother-in-law was parked in front of his condo to unload and they actually called a tow truck on him because he was not parked in a "designated area". Time and time again we were treated very rudely by different staff members. We will not return.
Genuine Hotels.com guest review
2 night family trip Jul 6, 2012
UNHAPPY
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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