"Obnoxious security officer!!!"
Except for an incident with the day security officer who was insolent, obnoxious and nosey, everyone else was very good to deal with and, for the most part, helpful.Genuine Expedia guest review
"Average service resort"
I asked for luggage stand. They told me only owners can have it. Luggage stand is very common which most 2 stars and up resorts should have it for each room as standard. The resort should change all the TV stands. It blocks the left and right sides.Genuine Hotels.com guest review
"Bad hotel for honeymoon"
We booked an oceanfront studio. We walk into out dated decor. The room had a murphy bed with sheets that weren't changed our entire three days. The checkin staff was not friendly. The shampoos and products were not restocked. The condo had a cooler which we took to drive up the Road to Hana. We wanted to dry it out for the next guest so we put it on […] the porch to dry and security yelled at us but not all the smokers. You have to sign a waiver saying you will not smoke on the property and there were smokers everywhere. Even on the beach, which by the way, is nonexistant. They have the entrances blocked. You have to walk to neighboring hotels to get in and there is only about 6 feet of sand. Read moreGenuine Expedia guest review
"grate hotel for a family"
Price quality was very, very good, large balcony , good kitchen lareges rooms , everythiong okGenuine Expedia guest review
"Need a Shuttle to complete the picture!"
Why dont you guys add a shuttle to Whalers's Village from your Hotel?Genuine Expedia guest review
"great affordable hotel."
beautiful location.....very quiet at nite from 10pm to 7am. little golf course to play around. clean swimming pool.Genuine Expedia guest review
"Great Hotel But Terrible Dollar Car Rental."
Hotel was excellent value. Great vacation experience BUT Dollar CAR RENTAL WAS A TERRIBLE EXPERIENCE. IT WAS THE WORST RENTAL EXPERIENCE I COULD HAVE EVER IMAGINED. I tried out 4 pieces of Junk so I could get out of Maui airport. Then had to change again at the resort. The front wheels sounded like they might fall off or they burned oil and blew it […] thru the A/C. Etc. Absolutely Terrible and Unbelievable. Read moreGenuine Expedia guest review
"nice location peaceful"
I got an amazing room upgrade which was so nice. I was right on the ocean. The property is nice, clean, well maintained. I wanted to check in 1.5 hours early as I had all kinds of meltables in the car and was greeted by a somewhat snarky front desk person. To be fair she was much more pleasant upon check out. I also requested an hour late check out […] and was denied this. I don't get the impression they are very flexible. They were doing cable updates on the building I was in and I was hoping for some privacy and to not deal with a two day open schedule for the workers to stop by. There was also no flexibility with this. Dealing with cable workers sounds like stress I have to deal with at home not on vacation. In fact I don't deal with this at home, who can sit around and wait all day? They didn't inform me of this until after I checked in. Anyway other than that a great stay. My room was amazing and well equipped to cook. I think most of the units vary however since they are condos that are privately owned. Read moreGenuine Expedia guest review
"Great West Maui location."
We loved it, and plan to come back. Having free DVD and PlayStation 2 game rentals meant my husband was never bored. The pool and hot tub are clean, and the location is right next to the beach. Nothing beats soaking in a hot tub while listening to the sound of waves crashing behind you. Location wise, it is perfectly situated within walking distance […] of a supermarket, coffee shop, a fruit stand and a few small restaurants. It's right next to the main highway and getting anywhere was a breeze. Plus, it's within 10-15 minute driving distance of some fabulous restaurants. There are five or six grills next to the pool, meaning you can do a little cooking and grilling if you'd like. Best of all, there was free parking. FREE parking for your car (2nd car is charged $5.00/day which is still less than other hotels). Getting towels changed was a challenge, but having a washer/dryer in the unit was helpful. Read moreGenuine Hotels.com guest review
"close to the water but not a good beach"
It is right beside the ocean. I can see the ocean in my garden view studio. The beach has mixed reefs and sands.Genuine Expedia guest review
"Good Hotel, but somewhat of a gamble"
When we checked in the next lady over from us was complaining about how her room was in disrepair and unacceptable. The service representative informed the lady that each unit is privately owned, and that there was nothing they could do about it. Keep that in mind when booking at this location. That being said, our room was great. It overlooked the […] ocean, was very clean and quite comfortable. My only gripe is that we had booked a room with a queen bed and instead got a murphy bed. "Honey, did you see a bed anywhere in here?" The bed turned out to be very comfortable, but it was still a little disappointing after our expectation of a "real" bed. Read moreGenuine Expedia guest review
"Nice oceanfront, good snorkeling just south"
I've stayed at Papakea 4 times and each time has been great. The only negative thing was this time they charged us a $10 per day "resort fee" which bought us nothing, just another way to gouge the tourists.Genuine Expedia guest review
"Maui - Papakea, None Better!"
Papakea feels like home. You have all the conveniences like home including BBQ's, the beautiful grounds (maintained fantasically) and the pools. This is about our 10th stay at Papakea and will always return, just perfect!Genuine Expedia guest review
"Great get away."
Great location. The only negative issue with this place is the resort fee.Genuine Expedia guest review
"Our Wonderful 40th Anniversary & Friend's Wedding"
We couldn't have asked for a better place to stay. We were so comfortable and being on the ground floor was perfect for walking over to the pool or putt putt golf. We had brought a collapsible putter and it saved us a bit of $ since they rent putters for $3 an hour! It was a home away from home. The grounds are very well kept and spotless. We've told […] all our friends that we will definitely go back there. Another selling point is being within walking distance to the ABC store. If we needed anything, it was only a few minute walk through the back gate. We fell in love with the Pineapple Vodka and POG juice. Great island drink ;-) Very friendly staff. We did the submarine tour (we were disappointed) Hana tour, zip lining, helicopter tour, and sunset cruise and they were all worth the $. They were presented at the Sunday morning orientation with Sandy. Read moreGenuine Hotels.com guest review
"Excellent Corporate Managed Privately Owned Condos"
Wonderful soft bed, stone tiled floors, washer/dryer, and fully equipped kitchen. Ocean view from patio, 50 yards from beach. Ocean-front condos, 20 yards to beach, direct view of ocean, are also available. Rock beach on-property, but 100 yard walk to neighboring public beach.Genuine Expedia guest review
The Aston Papakea Resort was comfort from the start. When we got there the staff was wonderful making sure that everything was taken care of. There was not a bad view of the ocean and surrounding Islands at all. The property was clean and ground crew paid special attention to making sure that it was well kept. The surrounding area was inviting as well. […] We have already made a decision that when we go back it will be at the Papakea Resort. Read moreGenuine Hotels.com guest review
"Location for the perfgect vacation in Maui"
My family and I had a great stay at the Aston resort. It is worth paying a few extra dollars to reserve the ocean front property. The calming effect oif the ocean early in the morning and late at night so close to one's room is worth the extra money. The small kitchen allowed us to make our own breakfast while eating out for the main course (restaurants […] are great but not cheap in Maui). The washer dryer in the room was a Godsend with two small children in our party. In all a great hotel. Read moreGenuine Hotels.com guest review
It was a beautiful place right on the ocean. But the pool was just average and ocean came right up to the wall so there was no sandy beach. just a ledge that would be dangerous to kids. The rooms where good and clean but there is no radio.Genuine Expedia guest review
"Great hotel for a family"
Nice hotel near to the ocean. Just two bad things: 1) No own beach 2) Close beaches have a rocks at the bottomGenuine Expedia guest review
"Great hotel for a family"
Our one bedroom condo was beautifully appointed. The grounds were very well maintained and attractive. The front office were helpful when contacted.Genuine Expedia guest review
"Nice Property Nice Location"
This property is situated close to the beach in Kaanapali. Very convenient location. Across the street from a shopping center with restaurants, shops, and a large supermarket. I stayed with my son in a unit with an ocean view. The other units either have a garden view or an ocean front. I think most units are privately owned. The unit we stayed in had […] plenty of space with a bedroom, a living room, and a fully equipped kitchen. There is also a washer and dryer. The bathroom is somewhat small (there was no bathtub). We enjoyed sitting on the lanai watching the ocean and the sunset. The property is well-kept. There are tennis courts that guests can use for $8 dollars per hour (including the rackets). There are also free games such as shuffleboard. The staff was helpful and nice. We arrived a few hours before check in and they were able to find us a place very quickly. Strictly speaking, there is no beach right in front of the hotel. But that is not an inconvenience at all as all you have to do is walk 50 yards to get to a long stretch of beach. All in all, I rate my experience with this property as very pleasant especially considering the cost. Read moreGenuine Expedia guest review
"Great hotel for families"
The Papakea is perfectly located. We loved that it was situated within walking distance of a grocery store and park. It's a great spot for kids. It's a short drive to beaches and shopping but still offers privacy that we were looking for. The views were spectacular. We will definitely be returning.Genuine Expedia guest review
"Great Views & Webber Grills(they clean)"
Great Value for the $$$$. Beach,rocky but the other 4 million beaches on the island make up. Two pools,golf,putting, & tennis.Genuine Expedia guest review
"great except for the shakedown"
Great deal for the money, nice place, great view, friendly staff. The thing that was unacceptable was a $10 resort fee they throw on per night that is not part of the listed and paid for price on expedia. This is super shady and expedia should add this amount to the price quoted. It was actually described as a tax but is not any federal, state, county […] or city tax. This was not previously disclosed, unethical and very shady. Read moreGenuine Expedia guest review
I wish they would have told us about the major remodelling project that is taking place. It was quite loud during the day and not relaxing at the pool. Also, be sure to ask for a room that is not by children if noise bothers you....master bedroom windows are facing hall that acts like a sound tunnel. The baby next door was used to a different time zone. […] It woke up every day crying at 4:30 a.m.!!!! No where to hide from sound, carried through hall, patio and walls. Read moreGenuine Expedia guest review
The courtyard and view are beautiful. We didn't want to leave!Genuine Hotels.com guest review
"Impressive property, conveniently located"
I had a wonderful time during my stay at Papakea. From the moment I checked in to the moment I checked out I was impressed with the friendly and helpful staff, the immaculate grounds, and my well-appointed condo. (I upgraded from an ocean view room to an ocean front room and it was well worth it...the view is amazing!) This property is very conveniently […] located and I will definitely stay here again. The only odd thing I experienced was that the bathroom in my condo had been remodeled and was absolutely gorgeous, while the kitchen was circa 1990's and could use some serious updating. This wasn't an issue for me, as the kitchen was clean and had everything I could ask for...it was just a bit odd that they were so mismatched. Read moreGenuine Expedia guest review
"Best hotel in paradise"
This hotel has wonderful service, including a good security and housekeeping staff. The room had an amazing view of the ocean and pool, and the kitchen was as beautiful as it was serviceable. The location of the hotel was perfect, which made it easy to get from destination to destination. This room had all of the comforts of home and we would be inclined […] to vacation there again. Read moreGenuine Expedia guest review
The condo was beautiful, this was my honeymoon and view we had was wonderful waking up to the beautiful sunrise. Listening to the ocean and meeting wonderful people. This would be a return resort; family friendly my husband and I would love to return.Genuine Hotels.com guest review
"Nice grounds on the ocean"
Our updetairs two- bedroom also had a loft giving us more sleeping options for my group of teenagers. The pool and hot tub are nice and the grounds are beautiful. Free DVD's are a nice amenity. Also free parking. Adjacent to the Ka'anapali Resort area and a grocery store.Genuine Hotels.com guest review
"Best hotel if i'v ever stayed in"
Best hotel I ever stayed in. The general manager was very nice and the staff was top notch. The Expedia people were super helpfull.Genuine Expedia guest review
"Holy moo cow"
What an amazing place! The views and the location was perfect. We you forward to coming back next with our children.Genuine Expedia guest review
"Very family friendly"
Wonderful place to come as a family. There were many BBQs for everyone to use. We enjoyed many meals out on the lanai. The only bad part was there was painting (very loud) going on the 5 out of 6 days that we were there. It was so peaceful to have a meal outside when the construction crew was not there. I would absolutely reccommend Papakea and hopefully […] we will go back again with our family soon! Read moreGenuine Expedia guest review
"Aston is the best in hawaii"
I arrived at this resort on may 21st. I have never visited Hawaii before and didn't know what to expect. The resort was very clean and the presentation inside was quite impressive. We had a two bedroom w two baths and an ocean view! We fell in love with the balcony which overlooked the ocean and ponds below. The employees were excellent. The Expedia […] staff were outstanding. We had Troy helping us and we received 20percent off all tours just because we stayed at the resort. The didn't try and talk us into looking at time sharing or anything. The places we picked Troy had put together for us while we were there. I will have to say I loved the staff, the hotel and Expedia! I am now in kona and staying at a Wyndham resort not waterfront and we dislike it. The first thing they insisted we do was see time sharing. The refuse to give you any discounts unless you look at there timeshare property and sit thru a 90 min presentation. I will never come to Wyndham again, and I wish we never left Maui. Aston resorts and hotels are far better inside and great customer service than Wyndham. Ps...Expedia works with certain resorts and hotels in the area. I suggest you find out who they are and stick to that resort. They will give you excellent service without demanding you sit thru a time sharing. I am a past time share owner and they are not as they should be. Buyer beware! Read moreGenuine Expedia guest review
The location and the ambience of the room was awesome. The hospitality and the service provided was great. Surely I would recommend it to my friends and family....Genuine Expedia guest review
"Great place to stay!"
The Papakea Resort is our first choice on Maui. It's centrally located for the activities that we do and it's a beautiful setting to enjoy when we are relaxing. The staff are always friendly and helpful. The only negative thing is the amenity charge of $10 a day. We have yet to figure out what that's all about because they advertise free parking and […] we don't care to about getting a daily local newspaper. Read moreGenuine Expedia guest review
Papakea was great, loved the pool and hot tub. Basic unit, view was limited, not quite oceanfront as advertised, but a nice view if you are on the lanai. Murphy bed was like sleeping on a hide a bed.Genuine Hotels.com guest review
"We will stay there again."
Wonderful room with an ocean front view. Very good service! The bed was a bit too firm- we jokingly referred to it as "bedrock" from the Flintstones. But, after a tiring day of fun in the sun, it didn't interfere w/ our sleep. Good service, and wonderful ammenities! We will recommend the place to our friends!Genuine Expedia guest review
Furiture were out-dated and every time I sat on couch, I got some sort of bite and my skin got itchy. Bed was uncomfortable. When we checked in, the room wasn't even ready. Same for our friends' room. We had to wait for an hour. This is the worst room we ever stayed. We will NOT recommend this hotel.Genuine Expedia guest review
The location and layout of the condo was perfect. We booked a two bedroom condo and were surprised to find a loft with two twin bed in addition to the two bedrooms. We had several question as first time vacationers in Maui but the staff was always very helpful. The grounds were lovely and very well maintained. Our view was perfect (ocean & pool view). The […] only thing missing was quality beach. Although you can walk to the beach in front of the neighboring hotel, it is not child friendly. It is not a sandy beach, there are too many rocks which will make you nervous if you have young children who like to play in the waves. The perfect fit are the nearby beaches only minutes away. We do hope to return and stay at Papakea without any hesitation. Read moreGenuine Expedia guest review
"Aston Papakea Maui"
Definitely use the concierge for help, they are very good, but recheck directions. Get the Hana drive- take it yourself self driving tour cd at from them its-worth the time and the trip the service was good, the staff friendly, the atmosphere good. we enjoyed being a short way from the crowds at the Aston. But were close enough to everything. rooms […] were nice, clean and good views. the grounds beautiful. Read moreGenuine Expedia guest review
"Aston at Papakea Resort Maui"
The condo we were in was very nice, and the location ( beach, pool, water features) was nice. The service was not great - quite rude from the man who checked us out, and generally not as friendly or helpful from anyone we encountered in the area, especially compared to the excellent service we received everywhere else on the island. I would not recommend […] staying there. Read moreGenuine Hotels.com guest review
"Affordable but don't expect too much!"
The beach location is not that great, we had to drive to more interesting beaches, only hung out at hotel while poolside in the evening when barbecuing. Kitchen was ok, stove not quite functioning, dirty dishes but dishwasher worked. DVD player and discs didn't work sometimes, not much of a movie selection, daily ammenity charge didn't seem worthwile. […] Close to average grocery stores, but check out MANA FOODS in Paia and stock up on some really great treats. Kapalua Bay was close by and awsome, we saw a turtle while snorekling there. Overall the hotel gets a 3.5, parking was ok, location ok if staying mostly in West Maui, not so great if you want to explore more of the island, then you'll have a lot of driving. We were there in mid December so we got up early to enjoy as much of the sun b/c the day goes by quickly and sundown is about 5pm. Read moreGenuine Expedia guest review
"Nice place, great deal!"
Good location, quiet, beautiful setting, value priced. Loved the grills down by the pool. Decent snorkeling right there, with two snorkel shops in walking distance. Would definitely go back and would recommend to friends. The only disappointment was the slow slow slow slow slow internet connection, but all in all a good value for the price.Genuine Expedia guest review
"Expensive but first class resort"
I stayed there mainly to attend the Tournament of Chanpions at Kapalua. I had a very good experience at Papkea. Watching the sun set behind Lanai from their lawn chair near the shore was awesome. Minor complaint: They should open the pools earlier than 9 AM. At the timeshare I own elsewhere, the pool and jacuzzi open at 7 AM, and I love to use it […] before breakfast. Read moreGenuine Hotels.com guest review
"very good experience"
Very nice hotel. Rooms are very clean. Views are fabulous. We had reserved an ocean front room and we got upgraded to an ocean front studio. Very close to grocery stores, if you plan to cook. I would go there again.Genuine Expedia guest review
"Hawaii, Maui, 12/21_25_2011"
Very good!Nice place for relax and we will planing to visit again.Genuine Expedia guest review
"A great place to be."
We had a wonderful stay.Genuine Expedia guest review
"I would definetly stay here again!"
My husband and I booked this place per a recommendation from a friend. I loved it!! The resort has a $10.70 per day fee, but this included 2 pools/hot tubs, free movie rentals, BBQ pits and daily newspaper, and towel service. It probably included more, but that's what we used. The actual condo was nice, even if it was a bit outdated. We loved the lanai […] and this is also a great place to bring a family. This area is near the Kaanapali beach. The hotel itself has access to an ocean walkway to the beach, but no actual beach right in front of the hotel. We found we drove almost everywhere because we wanted to sightsee all the areas. A few great beaches are a short drive from here and also the wonderful honoua bay for snorkeling. There was a washer/dryer, so we did all our laundry before coming home. Safeway and another grocery store are nearby, as well as the Lahaina town, with everything you need, even Pandas, Outback and Subway. The Cheeseburgers in Paradise off of front street in Lahaina is a great eat. Have fun. You will not go wrong with this condo. All rooms are non smoking, unless you book with an owner and not the resort. We booked both car and resort and saved a ton of money. Keep that in mind with Expedia. Read moreGenuine Expedia guest review
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