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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, Mazatlan

Ave Ernesto Coppel Campana 201, Mazatlan, SIN, 82110, Mexico, ‏‎800-491-6126
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Location.
Terraced beachfront hillsides and meandering palm-laced pathways define the landscaped grounds of Pueblo Bonito Emerald Bay resort located in Nuevo Mazatlan, Mexico. Mazagua Waterpark offers aquatic adventures 2 km from this resort.

Hotel Features.
Antiqued ivy-shrouded walls and tiered fountains lend historic character to this neoclassical/colonial-style resort. Mazatlan's bustling pace is distanced by the serenity of broad mountain, sea, beach and sky panoramas. La Cordeliere beachfront fine-dining restaurant offers ocean views and serves à la carte lunches and dinners, nightly themed buffets and Sunday brunches. The Emerald Grill offers open-air seating whereas Kelly's Bar exudes African hunt-club ambience and serves light fare. Deli II offers sandwiches, groceries and liquor, and houses six computer stations. Wired and wireless Internet access is offered for a fee.

A 15-person spa tub flanks the main infinity-edge pool. A second outdoor pool affords ocean views while a hillside outdoor pool adjoins an 18-person spa tub and a swim-up bar. Guests can also make use of the complimentary pool and beach cabanas. Recreational amenities include two complimentary lighted tennis courts, a golf driving range, beach volleyball, snorkeling, banana boating, and a running track. There is a business center and a small meeting room (advanced reservations required), and the resort offers translation and secretarial services, and technology support staff. The resort's Spa Emerald Bay has a sauna and offers body scrubs and wraps, manicures and pedicures, massages (also available on the beach), couples treatment rooms, and aromatherapy, ayurvedic, and hydrotherapy treatments. The fitness center has a Universal Gym, cardiovascular machines, and free weights. The resort hosts supervised children's activities (surcharges apply) and Spanish dance and cooking lessons. Babysitting is available upon request for children aged 4-12, for a surcharge. Free self and valet parking is available, and there is an airport shuttle service for a fee.

The property has a garden and rooftop terrace. Onsite medical assistance available and a complimentary grocery shopping service is offered. Other amenities include laundry facilities, luggage storage, and tours/ticket assistance.

Guestrooms.
This 2- and 4-story resort offers 378 suites grouped within 15 sand-hued villas. Beds feature pillow-top mattresses, featherbed mattress covers, and down blankets and comforters. Rooms also have a desk, speakerphone, and complimentary cribs can be provided (subject to availability). Fully-equipped kitchenettes provide cooking facilities and there is a separate dining area. Accommodations display contemporary art, Mexican decorative tiles and historic-style floor tiles. Wireless Internet access (surcharge) and cable television with pay movies are available. All accommodations are non-smoking.

Excellent4.3 / 5
  • Nice resort. After our hotels.com stay we checked in as RCI members. The all inclusive…Feb 18, 2015
  • Everything was excellent would jut like to see more kids activities.Jan 13, 2015
See all 148 Hotels.com reviews
From 1,493 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $356
  • Master Suite
  • Junior Suite
  • Penthouse

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4 - 12) *

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking (limited)

Offsite

  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Pueblo Bonito Emerald Bay
  • Pueblo Bonito Emerald Bay Resort & Spa
  • Emerald Bay Mazatlan
  • Mazatlan Resorts
  • Pueblo Bonito Esmerald Bay
  • Pueblo Bonito Mazatlan
  • Pueblo Bonito Premier
  • Pueblo Bonito Emerald Bay Mazatlan
  • Mazatlan Emerald Bay
  • Pueblo Bonito Emerald Bay Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 40 per person (roundtrip)

WiFi is available in guestrooms for USD 12 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach sun loungers
  • Free pool cabanas
  • Spa tub
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Beach/pool umbrellas
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 15
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in lobby

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Meals and beverages at companion properties
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Airport transfers
  • Childcare
  • Golf green fees
  • Laundry/dry cleaning services
  • Minibar
  • Premium food items
  • Room service
  • Spa/beauty facilities and services
  • Wireless Internet access

Spa



The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.

Dining

La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Emerald Grill - Onsite restaurant.

Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner.

Deli I and II - This delicatessen serves light fare only.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, Mazatlan’s small print

Also known as

  • Pueblo Bonito Emerald Bay
  • Pueblo Bonito Emerald Bay Resort & Spa
  • Emerald Bay Mazatlan
  • Mazatlan Resorts
  • Pueblo Bonito Esmerald Bay
  • Pueblo Bonito Mazatlan
  • Pueblo Bonito Premier
  • Pueblo Bonito Emerald Bay Mazatlan
  • Mazatlan Emerald Bay
  • Pueblo Bonito Emerald Bay Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 40 per person (roundtrip)

WiFi is available in guestrooms for USD 12 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, Mazatlan

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