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"Very pleasant stay"Reviewed by a Hotels.com guest on May 5, 2012
My family and myself enjoyed the stay very much and would like to stay in any hotel in this chain.
""Reviewed by a Hotels.com guest on May 5, 2012
this stay was certainly better than last time
"decent nite inn"Reviewed by a Hotels.com guest on May 5, 2012
overall worth the money...wifi is not free. kind of tricky entrance and exit. friendly staff.
"get away"Reviewed by a Hotels.com guest on May 5, 2012
enjoyed stay friendly helpful staff the sound of the ocean was very relaxing great view of ocean will stay again
""Reviewed by a Hotels.com guest on May 5, 2012
Hotel was close to the airport so that great.But I hate hate hate all the parking fees in San Franciso.
Location.
This San Francisco hotel is a block from the cable car line. The Moscone Center and the Financial District are six blocks away.
Hotel Features.
The Donatello Hotel has a sauna and a fitness facility. This 3.5-star San Francisco property features massage and treatment rooms. Business amenities include a 24-hour business center, complimentary wireless Internet access, and meeting rooms for small groups. The Donatello Hotel has a restaurant and a bar/lounge. Room service is available during limited hours.
Guestrooms.
Amenities featured in guestrooms include bathrobes, coffee/tea makers, and sofa beds. Guestrooms have cable television with premium TV channels. All guestrooms offer kitchenettes with microwaves, refrigerators, and cookware/dishes/utensils.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Zingari Ristorante - Northern Italian restaurant with a menu including dishes such as Vitello Alla Griglia, Salmone, and Gnocchi All'Aragosta Con Crema. The Marble Room overlooks Post Street; the Florence Room includes stone Roman columns and a three-dimensional Florentine landscape mural. Serving dinner. Live jazz each evening.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
see all hotels in San Francisco"Under Construction"
Readers Digest version...the hotel is under renovation some (the rooms are huge and clean) but the key to my room didn't work and I had to go downstairs twice to try and resolve. I asked for a quiet room and was put at the end of the hall which was great except for the maid service doing laundry in the conference room next to mine. Thought it was construction […] still going on at midnight and called the Front Desk to say something...the noise from the maids didn't stop despite security being sent up to check out my complaint. And finally...my room shared a balcony that someone could have easily peeked in...creepy. Read more
"Great spot in SFO"
The Donatello offers a comfortable room with refrigerator and microwave in a very central location close to Union Square, BART, shopping, theatre and so on. The neighborhood is somewhat like Times Square--full of tourists and..."street life".
No real issues except that it took an hour to get the door key activated
This guest did not leave a comment.
"Very convenient to the major attractions"
It was wonderful. staff could not have been more helpful. Only two small issues: no safe in room and our room was across from the elevator which made it noisy. Other than that I would highly recommend this hotel to anyone.
"Avoid for now"
The website leads one to believe the remodeling of the hotel is complete but nothing could be further from the truth. In addition, the freight elevator was inoperable during the 5 days we were there and one of the 2 remaining elevators was reserved for construction people. That meant lots of waiting or walking up and down stairs. We arrived several […] hours before check-in time and I requested an upper level room for check-in later in the day. I was assured one would be set aside for me. I don't consider the 7th floor of a 14 floor hotel an upper level. They probably didn't honor my request because we refused to attend the 90-minute timeshare presenation during our stay. In addition, construction was on the 6th floor, one floor below us, and we heard a lot of it. I asked what the working hours were of the construction crew and was told it was 9-6. Another lie! They started before 9 each morning we were there. Customer satisfaction seems to be a low priority in this hotel. It is in a convenient location, however, and the price was good. Not sure if I'd stay again with all the other options in SF. Read more
"donatello san francisco"
Great Union Square location. Room had just been upgraded with very comfortable bed and space-age television inset into the mirror in the bathroom. Very comfortable and spacious. Some construction currently going on which takes one elevator out or service, so sometimes longish waits for the elevator. We stay in S.F. frequently and will definitely stay […] here again. Read more
"Hotel Donatello San Francisco comfortable"
Compared to the big name international hotels, the Donatello is more comfortable and the staff more personable. Compared to the boutique hotels, it is more modern and more comfortable. There are places that are cheaper, but they are older, smaller and colder. I am a Californian that lives approximately 150 miles from San Francisco. When I come to the […] City, which is often, I try to stay at the Donatello. It is a block from Union Square, and near many very good eateries. If I need to go further than walking distance, I take a taxi which is always available. Read more
"Fine Hotel"
Large, well-maintained rooms. Good plumbing. Very clean. Gracious staff. We had cocktails on the second floor lounge. We really enjoyed the live jazz singer with her accompanists.
"FAVORITE PLACE"
I like to stay at the Donatello whenever I go to SF. It is clean, friendly, convenient and I feel safe. Everyone is very friendly.
"Awesome!"
This is my 2nd stay here, and I will always plan on making The Donatello my home while in San Francisco! All hotel services were perfect, from check in to check out. Can't say enough about how much I enjoy staying at this perfectly located hotel. Easy walking distance to cable cars, buses, fantastic shopping around Union Square, and surrounded by restaurants […] galore. Dinner at Zingari was excellent. Highly recommended. Read more
"Donatello Hotel - Birthday Weekend in SF!"
My partner turned 50 last weekend and a trip to SF was in order. We knew we wanted to be near Union Sq. but felt we did not want to spend every dime on our hotel room. The Donatella fit the bill. It's rate was less than the average for the other area rooms but that was not it's forte. Wow, a huge clean room that was quiet and comfortable certainly was! […] Our room was ready early and we got a late check out. The hotel was full but they somehow were able to accommodate our needs. The staff, bellman and concierge were all pleasant and helpful. A block from Union Sq., a good price and a great nights sleep, what more do you want from a hotel room?!?! Read more
"The Donatello is great for families"
Was looking for a hotel that had queen or king beds plus another bed for my two kids. The Donatello was perfect for our family of four. It was spacious and located right in Union Square. It wasn't too noisy. I just requested to be on a higher level floor (8th) away from the street. It had a mini fridge, microwave and dishware for our use. The parking […] was pricey but that's SF for you. You do get to have in and out privileges.Will definitely go back whenever we need to stay in the City. Read more
"The Donatello-comfort and convenience"
Nice and friendly. Very convenient to Union Square area. Parking on site.
"Perfect Location"
I chose this hotel for its proximity to an account I was visiting. My only gripe was about the quality of the food in the restaurant...kind of bland and not the most comfortable setting or knock your socks off service. Overall, though, my room was quiet and very comfortable. And they had a kitchenette in the spacious room.
"Fantastic find!"
The service was amazing and the location is perfect! A perfect gem in the heart of the theater district within walking distance to Union Square.
"Great place"
This boutique hotel is very well run. The staff were very friendly and helpful. The room was large and well decorated in contemporary style. The restaurant was good -- a little expensive but it had live jazz. The only drawback was the "high speed" wi-fi...it was really slow and time-consuming to get it even to the screen where you have to Accept the […] terms & conditions. Read more
"Donatello in San Fran - great value and location"
Stayed here as an alternative to the suggested more pricey hotels for a conference. Was a 15 minute walk to the convention center through nice neighborhoods. Close to Union Square and connections to public transport for easy access to Fisherman's wharf.
"Good choice in a city where hotels as very $$$$$"
I enjoyed the Donetello for its comfort and location. By SF standards it's good value. The "kitchenette" (really no more than a microwave, refridgerator and tiny sink) and handy -- should be standard in more hotels for travellers sikc of contantly eating out.
"The Donatello Hotel in San Francisco"
was fantastic. Location was great. Hotel was very clean-staff was very friendly and helpful. The Bar/dining area was very nice. Would definitely stay here again and would recommend it highly
"Comfortable, roomy and up to date"
The room is at least twice the size of similar price hotels in the area. There's a frig, microwave and some kitchen utensils, which gave us a chance to re-enjoy some remains of the wonderful dinners in the area. Everything looked recently renovated. Actually, please ignore this. I want there to be some rooms available when I'm next in town.
"Donatello Hotel"
Our first room had no working airconditionong so we were moved. The second room had air, but smelled in the bathroom area like urine.
"SF Getaway"
Fabulous hotel in a great location just off Union Square. Modern and clean accommodations.
This guest did not leave a comment.
"Wonderful hotel in great location!"
I have stayed in many of the larger hotels around Union Square and found the Donatello a great alternative. The room was spacious with a microwave, refrig, eating utensils and glassware. The bar was delightful with different entertainment each night. We did not eat in the dining room, but we did go to a happy hour on Friday where wine, cheese and fruit […] was served. The front desk was very helpful for restaurant reservations and directions to AT&T Park. We really enjoyed our stay and loved that it was so close to Union Square and great shopping. Read more
This guest did not leave a comment.
This hotel was great. The location was fabulous and put us within easy public transport of almost everywhere we wanted to go. The room was super clean and the staff was unbelievably friendly and helpful. Also, the room was fairly spacious with an entry way alcove with closet where we could keep our clothes out of the way. Finally, the dinette really […] helped out with snacks and many breakfasts. Read more
"Donatella. San fran"
The furnishings are looking a little tired but for the money and the location I would definitely book it again. It was fine for my tastes but I'm not sure I would tell my pickier friend about it. It was also very quiet and the bed comfortable. The lounge was a great place to have a drink after dinner and listen to a Frank Sinatra crooner
"Room for 3"
My girlfriends and I planned to see Billy Eliot in SF and decided to make a day & night of it. It is hard to find accommodations for 3, but the Donatello had a beautiful room with king bed and sofa sleeper and a large bathroom. We were in close proximity to the theater, restaurants, and shopping. We had a wonderful visit to SF. The Donatello also has […] a great happy hour!!! Read more
"overall great place"
I like this hotel. It is one of my favorites and I bought timeshare there after this stay.
"The Donatello Hotel - Great Place to Stay!"
Stayed 4 nights, rented 3 hotels rooms for family members. A very positive experience for all of us - the staff was very friendly and accommodating, the location was within easy walking distance of Union Square, Chinatown, Westfield Shopping Centre, and many great restaurants. Enjoyed the jazz at the Zingari Ristorante on the 2nd floor. The room was […] large (for San Francisco) with a king size bed and pull-out sofa. Called the hotel a few days early to get advice about transportation and Joe arranged transportation with Manuel for rides from and back to the airport. Manuel was great - very prompt and he even picked us up the next morning to take us to our tour meeting place! The only negative thing was that our 6th floor room overlooked a patio area, where a loud party was held til the early morning hours one night, and several other nights there were loud smaller gatherings. Read more
"Donatello"
We were pleasantly surprised by the size of our room and location of this hotel. Our room was so nice, comfortable, and spacious! Hot tub, sauna, and gym upstairs. Great location for Bay to Breakers! Would definately stay there again!
"Great Place to Stay!!"
Hotel was close to Union Square and cable cars, lots of shopping and restaurants. Hotel staff was excellent!!! Hotel was very clean and polished, room was very clean and comfortable! The only downfall was that the corner that the hotel sits on was a bit noisy.
"The Donatello Hotel, San Francisco, CA"
A frequent visitor to SF, this was my first try at booking a hotel in the Union Square area. I must say that it was like a breath of fresh air. All hotel employees were friendly, helpful, and accessible. It's perfect location made it easy to get to all of our desired destinations. Being a block away from the hustle & bustle of Powell Street afforded […] some peace and quiet. The room itself was very comfortable. The inclusion of a coffee maker, microwave oven, and compact refrigerator helped on our food budget. This hotel will definitely come highly recommended to family, friends and anyone who asks, "Where is a great place to stay in San Francisco?". Mahalo (thank you) to all at The Donatello Hotel for providing a home away from home! Read more
"Nice hotel near Union Square"
We enjoyed our stay at the Donatello. The room decor seems somewhat outdated, but everything was clean and the location was great. Not super fancy, but comfortable and convenient The staff were all friendly and helpful. The only complaint was the wifi internet connection was bad, as was cell phone reception.
"Good location in noisy environment"
Nice room with lots of space and small kitchen with basic utensils. But - we were on the 5th floor and still had a lot of disturbing noise from the street most of the night. Nice top floor sitting area both indorrs and and a small terrace
This guest did not leave a comment.
This guest did not leave a comment.
Great hotel and perfect location. The room was big and very clean and comfortable. The staff was very friendly. Fino's Italian Restaurant a block away was terrific. Union square and great shopping, just a block away.
"Sore knee"
A sore knee and the hills of SF are not a good mix. The hotel location helped us out. We were 2 blocks from Union Square shopping and the Powell cable car line, 4 blocks from the BART and shopping at Westfield, Many good quality restaurants near and the concierges were very knowledgeable. Taxis run by regularly. The staff are very friendly. The room […] was larger than we expected. Any place in SF will be a bit noisy but I am a good sleeper. Ask for a higher floor if you want more sound protection. Read more
"Thge Donatello in San Francisco"
The hotel was awesome. Near Union Square, the cable car and shopping. It was very comfortable and the staff was very friendly. The rooms were a nice size with a safe, frig, microwave. The bed was very comfortable. I would recommend this hotel to all of my friends. The happy hour in the restaurant was great with awesome entertainment... We went with […] friends to celebrate our anniversaries and we had a wonderful time..Thank you Donetello Read more
This guest did not leave a comment.
"The Donatello Hotel, San Francisco"
Very nice hotel and a very convenient location close to Union Square. Staff is very friendly and helpful. The room was quite big and had a refrigerator and micro wave. Overall, a good experience
"Everything great but the gym"
This was a great hotel - would highly recommend. The only negative thing I have to comment on is the gym - it's a tiny little room with limited equipment and no tv, and it doesn't open til 7 am.
"No Internet!"
All the other reviews for this hotel are spot on but they DO NOT have wireless Internet in the room. They will apologize profusely and promise to reboot the system, but it just does not work. If you need an Internet connection in your room.........keep looking. If connection doesn't matter.........this place is great.
This guest did not leave a comment.
"Best hotel for good price"
Rooms are huge, plus you get a microwave, frig in room. Bed was comfy. 5 star service. Very clean, and a great hotel. 2nd time staying here, love it. It is also close to all the theatres and a quick 15 min bus ride to the warf
"Brief but Perfect Stay at The Donatello"
I thoroughly enjoyed my stay at The Donatello Hotel in San Francisco on November 6-9, 2010. It has the perfect location next to Union Square, the Cable Cars and Chinatown and the service is strictly first-class. The staff was thoroughly helpful and friendly from the moment I arrived on Saturday to my departure early Tuesday morning when the bell captain […] hailed a cab for me and got me to the Amtrak station on time. The price can’t be beat given the location of the hotel and the clean, spacious, well-appointed room with all the conveniences. Unlike the pricey high rises in the area, The Donatello remains close enough to earth so I could enjoy the wonderful sights and sounds of downtown San Francisco from my perch on the ninth floor. I couldn’t be happier. I’ve already recommended The Donatello to family and friends and I hope to be back again soon. Read more
This guest did not leave a comment.
This guest did not leave a comment.
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