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1 room, 2 adults
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Alba Suites Acapulco, Acapulco

2 stars
Gran Via Tropical No 35AcapulcoGRO39390Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.6 / 5
Pool
Great pool
Amenities
Great amenities
Room
Room is all right
Service
Service is adequate
21See all 21 Hotels.com reviews
From 62 reviewsTripAdvisor Traveller Rating

Alba Suites Acapulco, Acapulco

Hotel Info: ‎866-539-8117‎

from $143
  • Super Saver
  • Standard Suite, Kitchenette, Pool View
  • Superior Suite, Kitchenette, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Alba Suites
  • Alba Suites Acapulco
  • Alba Suites Hotel
  • Alba Suites Hotel Acapulco
  • Suites Alba
  • Alba Hotel Acapulco
  • Alba Resort Acapulco
  • Alba Suites Acapulco Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 90 and MXN 150 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 450 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Spa tub
Working away
  • Number of meeting rooms - 2
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Special features

Dining

Acapulqueno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Spa tub
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Alba Suites Acapulco, Acapulco’s small print

Also known as

  • Alba Suites
  • Alba Suites Acapulco
  • Alba Suites Hotel
  • Alba Suites Hotel Acapulco
  • Suites Alba
  • Alba Hotel Acapulco
  • Alba Resort Acapulco
  • Alba Suites Acapulco Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 90 and MXN 150 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 450 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 21 reviews

Alba Suites Acapulco, Acapulco
Fair2.0 / 5
Stay somewhere else
The pictures on the site did not lie. My confirmation had “breakfast included." They fought me on giving me the vouchers. I went to the front desk around 8am, they told me they would call me back when the manager would arrive. By 9:30 I hadn't received a call, so i went back to the front desk which was quite a walk as the property has 7 or 8 buildings with a lot of steps and ramps. They made me have a seat, and 15 mins later, they gave me the vouchers. The rooms come with a kitchenette however you have to go pick up the kitchen items at a separate building. When we tried to return the items upon checkout, they tried to charge us for items that were not listed on our receipt. Police were everywhere in full uniform carrying their large weapons. They took up all the parking, with the hotel calling my room at 2 in the morning saying i had to move my car because i wasn't allowed to park there! Also, they say they offer free wi-fi, it’s not strong enough to do anything with! We were at the pool and when we arrived back in our rooms, several items had been stolen. Treated very poorly, told by a night manager that he didn't care and that it was our fault for leaving it in the room. Our time was wasted dealing with an incompetent night manager. We returned the next two mornings, nothing solved. Alba suites had the facilities to be great, but failed miserably on service and hospitality. Also, the staff did not know English. Very disappointed.
4 night family trip

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Alba Suites Acapulco, Acapulco

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