"It was nice but couple off problems"
I didn't even sleep their my first night when I book my room in feb. They had somebody else in the room. Had me stay in another hotel Miami beach , which was alright. Just wasn't organize and the front desk ms rossy not so good customer service .Genuine Expedia guest review
"Awesome pool and bar"
Everyone was so nice. The only problem we had was the long lines to check out.Genuine Expedia guest review
"Awesome pool and bar"
Everyone was so nice. The only problem we had was the long lines to check out.Genuine Expedia guest review
"Nice hotel close to beach great time for kids"
Great food at the bar outside by pool and drinks great service by staffGenuine Expedia guest review
"Vacation in Miami"
The hotel upgraded our room upon request at no extra charge. The pool is warm, the beach is in your "back yard" and the staff is helpful. I do thibk they need more elevators though. During check out and check in times, it is nearly impossible to catch an elevator with any space. Parking is available across the street or valet and it's an affordable […] hotel to be right on the beach. If you want luxury, then I'd say go a few doors dowb to Trump, but if you want a decent vacation with few to no hassles, Newport Beachside is where to go. It was my second time staying and I would return again. Read moreGenuine Expedia guest review
"My Favorite Hotel in Miami"
I've been here twice and booked a room with a city view (not by choice) but I've gotten rooms with an ocean view both times. The front desk agent from Costa Rica is really friendly and has great tips like where to eat locally. Rooms are clean and spacious. I got a room on the top floor with a living area and 2 tvs, bathtub with jets and mini bar.Genuine Hotels.com guest review
"The real scoop !"
So I booked this room with a deal from hotels.com. THEN i read the reviews. Oh NO. I get there and the valet guy says "checking in ?", I said not sure yet based on negative recent reviews. He was aware and didn't try and make excuses. He acknowledged the issue. Got to the front desk and told the desk clerk my same concerns. He also agreed and explained […] the following. The property has been renovating ALL the rooms. 2 floors left to go. Its unfortunate that some people had to be put in "older" rooms. But in my opinion the "new" rooms are 5 star !!!! AND so is this property !!! What really impressed me was the integrity of the staff to admit they were going through a transition for the better. This is a great location right on the beach. Close walking distance to anything you need. If you get a chance to stay here, I believe you will be MORE than satisfied. I have paid double to stay at resorts not even close to equal to Newport Beachside ! Sincerely, an experienced traveler. Read moreGenuine Hotels.com guest review
Awesome staff and services. Rooms clean and view from 10th floor of beach goodGenuine Expedia guest review
"Nice Hotel On Miami Beach (Sunny Islands)"
Newport is a classic for the familly. We stayed already 6 times in this hotel because there is a very good balance between cost and benefits. Hotel is close to everything, nice beach, nice environment, good acess to the main routes and to shopping areas, nice staff too.Genuine Expedia guest review
Nice good great stay... Beach front Def come backGenuine Expedia guest review
Check in took over a hour!! When I went to vages dos not take that longGenuine Hotels.com guest review
"Had it's own beach and a beautiful broad walk"
The staff was very helpful , only concern was the silly 90 min tour of the hotel for a prize I didn't qualify for ... Don't waste your time with that . Hotel was 25 min drive to south beach , wasn't bad . Self parking was very helpful .Genuine Expedia guest review
"GREAT FOR THE PRICE"
VERY FRIENDLY AND ACCOMMODATINGGenuine Hotels.com guest review
"Beatifull nice and clean"
Over warming staff great I will defenelly stay there againGenuine Expedia guest review
"Best things are the pool area and the restaurant"
Stick with the city view rooms as the partial beach view is not worth it since the rest of the view is a wall of an adjacent residential building. I upgraded only to have to downgrade. I was not aware when i booked that this was also part of a timeshare. I was annoyed to be contacted several times to take an hour and a half of my vacation time to be […] toured on a place that wasn't really taking care of us. While the room i eventually got was nice i had to contact maintenance to fix a leaking air conditioner system (stepping on to wet carpet is not a fun surprise) and that took sometime. Where is the WIFI? The Aveda Spa is nice but it was lacking polish. I felt terrible for the woman at the front desk who had to sit near what is suppose to be a relaxing waterfall effect but in reality was a noisy nuisance. The specials offered by the hotel were more expensive than coupons offered online. Read moreGenuine Expedia guest review
"Great place except parking"
I think all beachfront motels in this area have parking difficulties. You pay extra and have to park across a busy street. Or pay even more for valet. Other than that, really nice place on the beach.Genuine Expedia guest review
"Nice affordable hotel close to the beach!"
This was a very comfortable hotel. Friendly staff. Nice pool and beach to relax at. Close to restaurants and bus stop. Bus was convenient to go to the mall, downtown and south beach.Genuine Expedia guest review
"Good location, but service is not the best"
We needed a hotel for 2 nights in Miami with place to sleep mainly. The hotel has a good location and a nice beach. The service at Reception wasn't great, quite slow and no one was smiling, it didn't make us feel welcomed. The hotel was very busyGenuine Expedia guest review
Stayed one night. Came off Disney Cruise, spent one night, back to airport, home. Will recommend this hotel to any one.Genuine Expedia guest review
hotel staff very nice , rooms, pool, excellent tiki bar near pool, beach.Genuine Expedia guest review
"Very old hotel,beach towels look like wash clothes"
Nice staff, thank you to Ricardo, Sophie, Rosy, Sheena, Billy Silvia is wonderful Thank you to people who cleaned our room early in a morning!Genuine Expedia guest review
"hotel close to beach but WAY too crowded"
seemed like a lot day trippers…music at pool undesirable and too loud. Room decent thoughGenuine Expedia guest review
"Ask for vouchers!"
When booking my vacation I specifically noted the "free breakfast". None of the documentation provided any details about the breakfast nor really how anything else works in this hotel. Upon checking in, the only question that I was asked was if I had a car - I wasn't told anything about the hotel to welcome me or anything. The next morning we got up […] for breakfast and we were told that it was $34 for the breakfast buffet. I asked about the free breakfast and I was told that I had to go talk to their sales dept on the 3rd floor to get vouchers. I just went to the front desk and they gave them to me but I shouldn't have to go asking about all of this stuff - it should be told to me when I check in... Later, we went out to the pool - apparently, the only way to get a towel is to get another voucher... so we had to march back over to the check-in desk and pick up some vouchers to get some towels for the pool. Overall the hotel is clean but it's aging and needs additional improvements to the decor and carpeting. Some of the stone floors are cracked an could be replaced. Read moreGenuine Expedia guest review
The TV was not working and the A/C was not working. I call the Mananger they was so rude.Genuine Expedia guest review
First time in Miami and have a very nice experience with this hotel. We were upgraded into a pool view as soon as we arrived. Though a little windy in the beach, my kids enjoy the pool as well as the kids playground by the beach.Genuine Expedia guest review
"Good price for on the beach!"
This was a very relaxing place to stay. It wasn't too crowded and they always had chairs to sit on by the beach and pool. Loved the place Coconuts near the pool, good drinks and food! Drain in the bathtub in the room was broken and couldn't use the jetted tub. We also had a room on the first floor and it was very loud in the mornings. Wish there was […] a hot tub to go to at night. Read moreGenuine Expedia guest review
"Much better than most of the reviews"
We went on vacation to go to a Heat game and after much debate we chose to stay at the Newport Beach hotel. And after reading tons of reviews we decided to take a chance with the Newport Beach Hotel. The only reviews I agree with are the slow check in (depending on what time you get there) and sometimes there was a wait at the elevators. But other than […] that, the staff were great, the beach was beautiful, people were always in the pool, the coconut bar was a great hang out to have a few drinks and watch the waves, the walk on the pier was breath taking being able to look down the coast line, and the walk on the beach in the evening was romantic. There are tons of restaurants, stores and shopping areas in walking distance from the hotel. Parking is a little high, but the guys working the valet were great and it was so worth not having to worry about parking all the time. This is a great place to stay with minimal inconveniences, (we stayed on the 7th floor and a few times we just took the stairs instead of waiting on the elevator to go to the lobby) but no biggie. We are already planning our return trip to stay there again! Read moreGenuine Hotels.com guest review
It was okay.we stay only two nights. So I don't have to much to say.Genuine Expedia guest review
We had a wonderful time. The only complaint I have is when checking in and out of the hotel it was total chaos. Not staffed the way it should of been.Genuine Hotels.com guest review
Judging from the reviews, I didn't expect much. So when I arrived at my suite I was a little susurprised to see that it was recently remodeled. I loved the close proximity to the beach, free breakfast and laundry facilities. However, the cleaning crew could do a better job and the bed was really uncomfortable. Overall ok hotel.Genuine Expedia guest review
"Very crowded during the week in April"
The beach was nice but very crowded. The chairs were in rows next to each other like sardines. The only umbrellas at the pool were at tables that were all taken before 10 o`clock in the morning. I did not like the constant loud music. The breakfast buffet was overpriced. Everything sold on the premises was overpriced. One staff member told me I could […] get an ocean view for the last three nights, so I didn`t unpack. The next day I was told I couldn`t get it by a different staff member. I had to wait on line for 20 minutes just to check out. When I did I was told I owed $60. for parking. I didn`t have a car! They were not that friendly. The room was very nice but I was annoyed that no coffee maker was provided. I had to get dressed and go downstairs for it. I have stayed at better hotels in the area for a lesser price. Read moreGenuine Expedia guest review
"Great location fair price."
Nice place. Not too pricy. Food pretty good. Near some good places to drink and eat. Good area for outdoor exercise.Genuine Expedia guest review
"Very nice vacation!"
The location was great. The staff was very friednly. We would definitely stay here again!Genuine Expedia guest review
The Pier is complete -my husband so very happy he tries his hand at fishingGenuine Expedia guest review
"hotel is close to the beach"
employees are very friendly. people who work for valet parking were very helpful and friendlyGenuine Expedia guest review
"Never go back"
This Hotel is more interested in selling their time shares than their guests. Everything was outdated and the Staff (especially the front desk manager) was rude and unprofessional.Genuine Expedia guest review
"Smells bad inside, it's close to the beach"
I would not stay in this hotel! The hallways are stinky really bad, I had to close my nose while walking thru it! Hotel is old, and noise!Genuine Expedia guest review
"Great hotel view with beach and pier"
We were very pleased with the sight of our partial ocean view room! The beach was beautiful and the hotel offers many amenities, such as the spa and Kitchen 305. Kitchen 305 also had ladies night Wednesday with a free delicious meal! We were very happy! The room was very cute with a bar and the king size bed was very comfortable. The other bed had some […] stained sheets that we called to change. Also, a vehicle charge was placed on my credit card despite not having a car, so that fee should be coming off my card. Other than that, no problems! The staff were very friendly and the lobby is beautiful. The city bus also stops right in front of the hotel and there is a lot of shopping close by. Read moreGenuine Expedia guest review
"Nice hotel, friendly staff,"
Nice hotel friendly staff. I liked having the lounges on beach that you did not have to pay for, that is a nice accommodation. Didn't like the overpriced suntan lotion at the sun hut or that we didn't have a coffee maker in the room. If no coffee maker, should get a discount on the coffee at the store. Convenient to everything.Genuine Expedia guest review
Excellent. The only unconfortable thing was parking (hotel outside) 150 mtGenuine Expedia guest review
"Time to change the hotel"
After I have visited this hotel 6 times, it is time to change. Although I had paid for the hotel in advance and wanted to check in by 6 pm, I had the first night in a hotel 18 road further north to spend. The management had overbooked the hotel. The hotel rooms were in need of a renovation necessary. The sound insulation between rooms and corridor is […] very bad. Read moreGenuine Expedia guest review
"beautiful!!!!!...perfect location and price.."
My fiancé and I needed a place to stay that was reasonably priced..but didn't want to skip on quality. As soon as we pulled up to the hotel we knew we did great!! The lobby has love birds that greet you with all there chatter..the pool and beach..just a step away..staff is friendly and helpful....didn't want to leave..great hotel..great value!!!Genuine Expedia guest review
I stay for 4 days in ocean view room. This room in my opinion was never renovated since hotel's opening. everything was clean but old. Personal was friendly. Besides your payment for the room, be prepare to pay for the beach umbrella separately. You have to pay even for printing your boarding pass, when you will use the "business Center" In my personal […] opinion, this hotel is overpriced. Read moreGenuine Expedia guest review
"Crowded and expensive"
This hotel costs a lot and the experience is not the best: They charge you for everything, if you buy anythinf from amazon for example you have to pay between 3 and 5 dollar per box per day, this is amaizing. - 15 dollar for an umbrella in the beach, 20 dollar a parking lot, 35 kiosk in the beach. To take the elevator is impossible, it is always fu […] ll. Read moreGenuine Expedia guest review
"Keep looking for another place ..."
We had a few good experiences - but more often poor to slow service. Food at Kitchen 305 was good - if you could stand the wait. Room needed basic repair work.Genuine Expedia guest review
"Nice beach, rooms need updating"
Lots of kids and teenagers. Long elevator waits!!! Long lines to check in and check out. Alot of hustle and bustle...not ideal if you are looking for a quiet getaway. Poolside bar super expensive for such a mediocre hotel. Next time i will spend the extra money for a nicer hotel in Miami.Genuine Expedia guest review
Very accommodating and ideally located. Beach is great and so is staff. Need more people on front desk to expedite check-in and check-out.Genuine Hotels.com guest review
My boyfriend and I reserved a room for 2 nights in an oceanfront one bedroom suite. When we arrived on Friday night to check in, there were no more oceanfront rooms available at all. The hotel staff told us that we would be placed in another room for the night and they would switch our room in the morning. Having already paid and it being last minute, […] we decided to stay and check out the other room. The room they substituted our oceanfront view with had a city view of the street and stores across the street. The tub was peeling, giving the bathroom this old look. The toilet didn't have the top piece to the seat so it was just open. Also, the bed was ridiculously hard!!! The next morning, we were moved to our new room which was a different experience. Everything was updated and looked pretty much new. The bed was still a little stiff but the view was much better. The toilet seat also had all of its parts and the tub wasn't peeling. When we checked in the staff promised us free valet as we weren't being put in our original room. Upon checkout, they attempted to charge us for valet and we had to wait an extra 20 minutes for them to clear it. Overall, the view was nice from our oceanfront room but I wouldn't recommend staying in this hotel to anyone. Read moreGenuine Hotels.com guest review
"Disappointing Beyond Words"
Proving that you can never go home again, my stay at the Newport was painfully disappointing. I stayed here years ago as part of a wonderful family vacation. Given the growth and development in the area around the hotel, I expected a truly modern beachside resort. Unfortunately, this hotel is a shell of its former self in desperate need of a complete […] refurbishment. Carpets are stained, furniture torn and televisions and fixtures barely functional. As an example, I had a toilet overflow and called for 4 hours before someone came to fix it and clean up. By that time, of course, the bathroom floor was filthy and flooded. A great location with great history but not a good hotel at this point in time. Read moreGenuine Hotels.com guest review
"You get more Bees with Honey"
I don't know what others are saying about this hotel but our experience was delightful. The staff was very pleasant and made our stay very relaxing. I had prepared ahead of time by calling the hotel to make sure they had a room away from the noise and with a great view. Michelle, who I spoke to before I arrived, was there at the front desk. She was […] so pleasant and but us in a nice room with an ocean view. You have to remember that the hotel is older than the big sky scrapper hotels on the beach. It does show it's vintage in areas. Think about all the important people that have stayed there through the years. The beach is fantastic! The walk down the pier is an amazing view. Lots of families having fun. It reminded me of the trips people use to take. Thank you Newport Hotel for the memories. Keep growing with that simple vacation attitude. Read moreGenuine Expedia guest review
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