"Feel like home"
This is the second time we stayed in this hotel. I booked this condo style and had a ocean view. Very satisfy and very friendly guy who did the valet parking.Genuine Hotels.com guest review
"Fortune House great for famili and friends"
Great hotel. I would recommend this hotel for a group of friends. Very nice staff. Miami is always a great place to visit.Genuine Hotels.com guest review
Furniture is worn. Bed mattress is hard and of poor quality. Moderate price plus parking and a resort tax the hotel charged (they blamed expedia for not communicating extra cost) made overall stay a reasonably costly, budget accommodation. I won't be back.Genuine Expedia guest review
"Fun 21st Birthday!"
I celebrated my 21st Birthday at this hotel and it was a great experience. The room was a great size and I was surprised at how much space was in the room. The rooms had big closets and the views of downtown and south beach were perfect! The only downside to the hotel is te front desk. The people at the front desk move very slow an it took me almost […] 45minutes to check in. The front desk also doesn't have simple things that you might need for your stay. Also the phone in our room didn't work... So to reach the front desk I had to call from my cell phone. The valley however was perfect. My favorite part if my stay was how fast valley worked! Overall I would recommend this hotel and k would stay here again. Just don't be in a rush when checking in or checking out. Read moreGenuine Hotels.com guest review
It worth the priceGenuine Hotels.com guest review
"Memorial Day weekend stay"
Hotel/Condo was very nice and employees were all very pleasant. It was a bit pricey and was surprised when I still had to pay $80 more when I checked out. I wouldn't recommend it unless people have money to spend on hotel.Genuine Expedia guest review
"Fortune house horrors"
Beware of the mandatory $20 a day valet fee and the $75 resort fee they don't tell you about. Our room was dirty with other people's no no hairs all over the bathroom. For the amount of money you spend to stay there you expect a little bit nicer furniture in the rooms. Stay somewhere else...Genuine Hotels.com guest review
"A great place to stay"
This is in a super area. The exercise room was very good, and the breakfast was super.Genuine Hotels.com guest review
the actual hotel is just fine and we had a great view but the staff was horrible and unhelpful. I returned to my room after a long day and there wasnt a wash rag. When i ask for one i was told that they were all out and they would send one up in the morning. I told them it was totally unacceptable and they brought up one town after i raise sand. There […] was also a ton of extra fees when we arrived. There was even a tourism fee. Read moreGenuine Expedia guest review
nice place for the price paidGenuine Hotels.com guest review
"Incredible! Very spacious rooms & amazing service"
Rooms were in amazing condition. Great location and the hotel staff was very comforting.Genuine Expedia guest review
Room bad and staff very rudeGenuine Hotels.com guest review
"What You See Is Not What You Get."
This stay started out being one of the worst experiences I have ever had. The rooms that I was offered didn't look anything like the pictures advertised. I was shown 2 studios that was equally as bad. They had old bubble back televisons and the furniture was very damaged. The front desk was very rude and refused to let us speak with a manager in the […] beginning. Needless to say it took us 2 hours to get checked in after finally speaking with a manager (which was nice and helpful). We were advised that the rooms on the internet are upgrades and booking through any site besides theirs, you get a standard room. In the end we did get a room that was acceptable. Read moreGenuine Hotels.com guest review
I love this hotel. I feel like a own an apartment in Miami. The locations is great and there are very good places to eat within walking distance. You can ride the Metro (free) to the downtown and Bayside are. The metro station is right across the street.Genuine Hotels.com guest review
"Excellent location while on business"
I did not have time to enjoy the amenities but, all in all, it was a comfortable place to stay. I also got an upgrade with an excellent view of the bay.Genuine Hotels.com guest review
"Rent apartement in miami fl"
Bad Firniture, noisy AC and old bed sheets. No safety box. Ecco due to no carpetGenuine Expedia guest review
I will definetley stay here again if I'm ever in that area. Great view, housekeeping came regularly, and staff was very friendly! Amenities were a plus.Genuine Hotels.com guest review
"Great stay in Miami"
Great hotel, great location. We have been upgraded to a 2 bedroom bay view from a 1 bedroom city view. Very accessible and close to downtown Miami and easy access to Miami Beach. We did not try the breakfast. Only negative, the price of the valet parking. $20/day seems very expensive!Genuine Expedia guest review
"OK for one night"
Hotel was in great location with great waterfront views if on higher floor. We stayed for one night prior to a cruise so we were not too fussy. I dont think I would want to stay here long term. The hotel was clean but very dated. plenty of room and very comfy master bed. The other bedroom looked like it catered for kids - the bed was a queen but didnt […] look as comfy but as it was only the 2 of us we hadnt requested anything else. The breakfast was included and was buffet style and tasty-there was plenty to eat and it was hot-Im easy to please though!!! I couldnt understand why there were negative comments beforehand. The staff are ok. Only one girl on the front desk at anytime made it difficult if you were in a hurry. Taxi requests are impossible, we walked up the road and flagged one down so we could get to the ship in good time. Overall, it was for one night, walking distance to great restaurants and it was clean and comfy. I would stay again for a night but not longterm and I would walk upto the main street for a taxi. Read moreGenuine Expedia guest review
"Cruise port was 10 minutes away"
It was a basic outdated condo/ hotel. I was disappointed that they only had one washcloth! When I called to ask for another I was told that they would not have any clean ones until 2a.m. I'm sure this was a condo unit that someone owns and decided to rent out to vacationers! It wasn't a total dump but it definitely needed some upgrading especially the […] bathtub! Read moreGenuine Hotels.com guest review
"Overall it was a pretty nice hotel"
It was an ok stay. The beds are very uncomfortable. And we also booked on a traveling website so when we checked out there was an additional fee of $10. They said that didnt get covered but it is because they charge $10 to use the swimming pool and work out room even if you dont use them. So there was an additional charge that we didnt expect.Genuine Expedia guest review
Walking distance to Brickrll night life and some other amazing hotel bars and great resturants. Not a bad cab ride to coconut grove, coral gables or key biscayneGenuine Hotels.com guest review
"Roomy for the price"
Stayed in a 2 bed 2 bath "condo" upon returning from a cruise. Space was great for our family of 5. Finishes were cheap and could use a good cleaning, but for one night it was more than adequate. Walls are thin and probably wouldn't stay for more than a night or two...too noisy. The two queen beds pretty much sucked, for lack of a better word.Genuine Hotels.com guest review
Wait a long time for check inGenuine Hotels.com guest review
Overall the worst experience I ever had with hotel accomodations.Genuine Expedia guest review
Charged for valet twice when all I did was retrieve a couple of items from my car myself. And valet drove cars like he was racing.Genuine Hotels.com guest review
Friendly staff, comfortable deluxe room that was apartment style. A little slow getting things done, like sending a bell-hop or checking in, but always ready to offer you something to accomodate.Genuine Expedia guest review
Everyone was great ..Hotel was better than expected..I hope to book there for my vacation next year.Genuine Hotels.com guest review
I don't agree with having to pay $20 for parking at a hotel.. Bayside is about 1.5 miles awayGenuine Hotels.com guest review
"close to Key Biscayne"
Carpet near bathroom needs to be replaced, otherwise room was fineGenuine Hotels.com guest review
"A Home Hotel For everyone."
This Hotels is very appealing to the eye one you arrive, the staff is very courteous and service oriented to your needs. The room has a home feel due to the fact they have kitchen, fridge, microwave, etc It's kind of an appartement. If by any chance you get a top level room, the views are very pleasing. Located right next to downtown Miami, it is great […] for Business people or families, or couples. The only thing I would improve is the the bedding covers of the beds, and the overall finish of the fixtures of the room they could be better finished. Overall, I would recommend this hotel to anyone may it be families, couples, or a business person in need of a place that does give of a home like feel. Read moreGenuine Expedia guest review
"Better choices in Miami"
While the hotel looked very promising from the outside, the room was very disappointing. The room was not decorated and it was obvious that the furniture was cheap rental. The room just felt dirty!Genuine Expedia guest review
"Great location but that's it!"
The room looks nothing like what features on hotels.com website. The bed was very uncomfortable.. Everything was old: furniture, TVs, carpet (white turned blackish in bedroom), blinds, paint stains on the bathroom floor, very loud AC. It is by no means a 3 1/2 stars hotel.Genuine Hotels.com guest review
"Location is very convenient"
Somewhat poorly staffed for check in and check out. Anyhow, we have returned every year for the last 5 years!!!Genuine Hotels.com guest review
"Good hotel for a family for condo experience"
We stayed 4 nites; 2 nites before our cruise and 2 nites after our cruise. The first room/condo, the only problem was a toilet seat that was so loose it almost had us on the floor a couple of times. The second 2 nites we had a beautiful 2 bedroom condo with a great view but the second toilet was broken. We didn't ask for repairs because we didn't want […] any one in our room while we were away from it. There was no safe in our room or at the reservation desk. We were concerned about the safety of our passports etc. There was no deadbolt on our entrance door. We were not pleased with the way the reservation desk was manned. We asked for an early wakeup call the day of our flight and night clerk could not find it recorded anywhere. We depended on our small alarm to catch our flight on time. The restaurant was not used to its capacity therefore their menu and wine was hit or miss.The food that was available was good. We did find the staff friendly at the restaurant and the reservation desk .. but found them inexperienced. I think the recent changeover from condo units to a hotel may be part of the problem as they are experiencing growing pains. If we plan to stay there in the future, we will check with Expedia first to see if they have ironed out some of these problems. Read moreGenuine Expedia guest review
Not great.....the phone didn't work.....Not much furniture in the roomGenuine Expedia guest review
The front desk personnel specifically Amira is outstanding and more than helpful.Genuine Hotels.com guest review
From the outside a very nice hotel, staff were very good. We had a suite which desperately needed redcorating and looked very tired. In the bathroom the enamel was coming off the bath. We used the room service to order food which was good.The breakfast was a buffet and wasn't great we should have just had room service again.Genuine Hotels.com guest review
"Perfectly fine, no more no less"
It was a utilitarian stay. Had what I needed and more space than I needed. All worked just fine. Location is good. Lots of dinner options nearby. Staff was good too. It works, simply said.Genuine Hotels.com guest review
"Close to Bayside & to the port of Miami"
Staff was pleasant. The room was bland, had a dishwasher- no detergent. Had washer & dryer again no detergent not even upon request. Had the firmest (hardest) mattress ever, but I did sleep remarkably well. I would stay again my husband ( a general contractor) wouldn't.Genuine Hotels.com guest review
After finally getting in to our room and settling down, the tv remote didn't work, the tv in the other room didn't work without the remote. The shower ran out of hot water. "First hotel I've been to that the shower runs out of hot water" bathroom smelled musky, and the room had a stall Oder to it. Would and will not be staying there again!!!Genuine Expedia guest review
"beatiful spacious rooms for a family"
Loved our room and the view. Would definetly be staying here on our next visit to Miami. The only issues we had was 4pm check in. Our room was not ready till after 4:30. And the room dryer does not dry clothes. If your going to need to use the dryer. Give yourself at Least 4 hrs of dry time. But as far as the room itself. I couldn't ask for moreGenuine Expedia guest review
"It was just OK"
No real problems. No big surprises in terms of additional costs at checkout that others have mentioned in their reviews. The facilities were ok although the rooms themselves were a bit spartan. We chose the hotel because the location was near to the Port of Miami since we were there for a cruise. But the neighborhood was limited in terms of things you […] can do with small kids. Family restaurant options in the area were limited. If I had been there by myself or just with my wife, there were plenty of good dining options and bars in the neighborhood. Overall, I would probably have rated everything about 3 1/2 stars for most of the amenities but the rating system doesn't allow me to give half stars so I rounded down on everything. Overall, it was an ok choice with a good price for a suite with two bedrooms. But it was not great. Read moreGenuine Hotels.com guest review
Was an amazing place to stay!Genuine Hotels.com guest review
Our dryer didn't dry things that were in there for 2 hrs and our microwave said "locked" every time I tried to push a button. Other than that we had a pleasant experience with the hotel. Our friends got upgraded to a penthouse suite, so that was very nice.Genuine Expedia guest review
This hotel is amazing from the outside and has a very modern and clean lobby with a great bar and staff. The room was horrible, old ,and desperately needed to be remodeled. They clearly had false advertising on their website and it was very expensive for what it was.Genuine Hotels.com guest review
"Good for long stays"
Hotel was neat in appearance and easy to find. Hotel room does need updating. Overall satisfied with our experience with fortune house. Valet parking costs are rediculous!Genuine Expedia guest review
We stayed 2 nights. We are ex Miamians so we know the town. This hotel is in an area of high rises and the center of the financial district of Miami. We liked the convenience of a 1 bedroom apartment with kitchen. Breakfast was hectic but one of the best "free" breakfasts! real cooked food and fresh juice. Modern building that sells condo units for […] people to rent as hotel units. The finish in the room, including the analog tvs was super cheap but the convenience of the layout won the day. I just don't understand why the interior design is so cheap when the overall facility is nice. Read moreGenuine Hotels.com guest review
"Fortune House Not So Fortunate"
We had a terrible time finding it. When we finally did, the key did not fit the door...they tried three different sets, then said they would call maintenance. We finally insisted on another room, so they upgraded us to the penthouse, which we were excited about. The sink was stopped up and the curtain to the balcony was filthy. So disappointing..will […] not use them again. Read moreGenuine Hotels.com guest review
"Miami - out of season rate during the season"
Excellent value and location. I was expecting a single hotel room and was provided with a suite with a segregated bedroom and kitchen.Genuine Expedia guest review
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