The hotel was nice, but didn't like how I booked two doubles and you changed it to a king.Genuine Hotels.com guest review
"Close to the sites"
The hotel is situated close to the Needle and the Market as well as shopping, sports bars, and public transportation. The staff was extremely friendly and helpful. I would gladly stay there again.Genuine Expedia guest review
"Space Needle Hotel"
Clean rooms and walking distance to the Space Needle and area attractions. Plenty of restaurants near by. Save on parking fees and park at the hotel for a nominal parking fee and walk to attractions.Genuine Expedia guest review
"Rooms and staff were excellent"
The room were ok but the noise from the rooms above me was very bad, I had to be moved once only to have the second and three night the same, the kids in the rooms above me was walking very hard and maybe have walked on there heels. Do not have a food nights sleep, would I stay again yes, but only on the top floorGenuine Expedia guest review
We spent 4 nights here vacationing. The staff was friendly, everything worked, and we had no complaints. The housekeepers could have been more thorough (they didn't toss out used paper cups on the nightstand, for example) but there were no major issues.Genuine Expedia guest review
"good place to stay"
We got the fifth floor so the view was quite good. Friendly and helpful staff though housekeeping is not up to par. Four days and only one day we saw the bathtub get cleaned also the floor was not vacumed apart from that good place to stayGenuine Hotels.com guest review
"Close to Seattle center and pier 91"
Wi-fi worked for a changeGenuine Hotels.com guest review
"Great staff, beds not so much"
Hotels.com mislead me. When we booked the room they told us the room would have 2 queen beds and either a fold out couch or a roll-away. It wasn't true. The staff was great to make every possible accommodation. The primary bed was comfortable enough but the fold-out and roll-away were really bad. The pillows for those extra beds were also really ba […] d. Read moreGenuine Hotels.com guest review
I usually write reviews but this one isspecial. When you are on vacation, you expect your room to be cleaned and beds made daily. Good housekeeping can make a big difference to you vacation. We stayed at holiday inn Dexter for two days . We went out in the town and returned early evening , to our surprise house keeping didn't service the room. Called […] the front desk and they said they will clean the room when we go out for dinner. Arrived after dinner , room was still not cleaned. When we called front desk said will send some to quickly take care of the room. 30 minutes later they send towels but still no housekeeping services. We decided not let this this incidence spoil our vacation, made our beds and went to sleep. I promised myself not to return to any a Holiday inn in future. On the other hand we liked, the location. Morning breakfast was good at Emeralds. Check in clerk was not pleasant . Read moreGenuine Expedia guest review
"Nice place close to the needle."
A nice place to stay. Hotel was clean, staff friendly, and nicely located near the Seattle center Other than the vending machine eating a dollar or two from me it was a nice experience. The market is about a 20 minute walk. The stadiums are about 45 minutes on foot.Genuine Expedia guest review
Excellent service. Clean hotel.Genuine Hotels.com guest review
"Close to where I went to the meeting"
I just wish it has swimming pool or hot tub.. Your hotel needs to be connect with Holiday Inn Express.. Both are under same thing..Genuine Expedia guest review
"Had to fight for the correct room."
This hotel has earned a place on my "no thanks" list. When we first arrived, after published check in time, our room was not ready. We were eventually put into a one bed...not even sure it was a queen bed, handicapped room. Since we had requested two beds, we immediately tried to get the room switched. While the desk crew as very polite, I felt they […] were insincere and did not really go out of their way to solve the problem. The next day (We were there for four nights!) I became rather firm with the day desk crew and by the time the evening came we had a satisfactory room. But it took a lot of effort. Later that day I checked my forehead for a tatoo that said, "Please give me the worst room in the house." One very positive note, the restaurant that is associated with this hotel was excellent. Read moreGenuine Hotels.com guest review
This was a mediocre hotel, with a relatively high price paid for location. The service was not great, and when I asked for extra items for the room (e.g. a blanket), the receiption forgot to send them to the room. The room was adequately clean, but the public areas in the hotel were not so clean, such as the elevators. Breakfast was available next to […] the hotel, but the price was high, and the food and service quality low (my boiled egg was not even soft boiled, the coffee was not good). In short, I won't stay there again, as there are other hotels in the same area. Read moreGenuine Hotels.com guest review
"Convenient location good service"
The service was as would be expected from a usual holiday inn stay. The location is convenient and accessible to the monorail, space needle, and the EMP museum. Over all satisfactory stay - only exception of the cleaning staff not replacing items in the room (coffee, soap, tissues, etc.)... had to request these items.Genuine Hotels.com guest review
"Good location that suited our trip's purpose"
The AC was not working adequately...the guests above our room were so loud and noisy, we finally got a few hours of sleep in the wee hours of the morning..I did not call house keeping because it was pointless, all we wanted was some sleep..it was clean but not worth what I paid for one night...I would not repeat my stay again...Genuine Hotels.com guest review
"Good location, clean and comfortable"
The only complaint I have is the Internet is really slow there.Genuine Hotels.com guest review
The room was clean and comfortable. The bathrooms are a bit small. The restaurant for breakfast was crowded at times.Genuine Expedia guest review
"Great hotel, good location!"
A little pricey for a Holiday Inn, but it was the peak of tourist season, July, About .8 M to Pikes Mrk. would stay there again. Make sure to check out the Glass Museum @ the Space Needle. GREAT STAFF!!!!!!Genuine Expedia guest review
"Met Our Needs For An Overnight Stay"
Every hotel in Seattle was booked to the Max. Including the Holiday Inn. I kept checking back on Hotels.com. Suddenly one opened up the night before and I snagged it. We never would have found a room if not for the ease of Hotels.com. The room was clean, the beds were comfortable and we had a good night's sleep. Just what we needed. The restaurant attached, […] The Emerald Grill, served great food and the service there was great also. Cons: no swimming pool (really???) and, breakfast not included. Don' t bother pre-paying for the breakfast on line because you just end up paying the difference from what you order. Read moreGenuine Hotels.com guest review
Service in the hotel restaurant was horrible. It was convenient but after our bad experience, we found other places to eat. The rooms were smaller than expected but it was a quick walk to the Space Needle. If you're not going to spend too much time in the room, it's not too bad. I would spend a bit more for a nicer room the next time we go.Genuine Hotels.com guest review
"Great location close to everywhere I wanted to go"
Really great staff very helpful and friendly. Close to everywhere I wanted to viditGenuine Expedia guest review
"Not a great hotel"
The staff were minimally interactive. The room smelled of smoke, although the entire place was supposed to be smoke free. I even woke up with the taste of smoke in my mouth from breathing in the stench all night.Genuine Expedia guest review
The front desk help was rude and condescending. I would not return and I would never recommend it to anyone for future stays! Hotel was just ok but was far from any good restaurants or amenities. My advice is to spend an extra $50 for another hotel!Genuine Hotels.com guest review
Good overall, but catering and event staff need to get it together. No condiments with sandwiches at lunch, no ice for beverages, tea and coffee tasted awful -very bitter.Genuine Hotels.com guest review
The staff was super friendly and never forgot my name the whole time I was there. Anything I needed they would help. I definitely would stay there again and recommend to friends.Genuine Hotels.com guest review
Front desk receptionist was friendly. Awkward location of underground parking lot - behind hotel via alley. Parking lot ceiling seems low. Convenient location to Space Needle. Was able to walk to and back from Pike Place Market and Columbia Tower (approx 5-miles round trip). Short drive to Kerry Park - awesome cityscape view.Genuine Expedia guest review
"Close to Lake Union for Fireworks"
I have stayed at hotels closer to Pike Place Market, so this was my first time to stay near the space needle. The location was perfect to walk to Lake Union (5 minute walk) and see the Fourth of July fireworks. The front desk staff were very helpful and nice as well. For me, the room was just ok. The carpets were stained and looked dirty, so I wore […] my socks while in the room. Our view was of the building next door and the room seemed to have dark furnishings. I felt like I was in a hole. We purchased breakfast with our room. I would not do this again . They were understaffed (wait times were long), and the food when you received it was not very good. Read moreGenuine Hotels.com guest review
"Saw the Fireworks from our Room"
This is a great location and we got an end room (third floor) facing north that let us watch the fourth of July fireworks from our room. Wish we didn't have to pay for parking but it was behind a security gate and only $10.Genuine Hotels.com guest review
"Good location, but. . ."
This Holiday Inn is back to back with a Holiday In Express. The Express is newer, offers breakfast, and has a more helpful and friendly staffGenuine Hotels.com guest review
"I'd Definitely Stay Again"
I was in Seattle for a concert for a local band's release party. Since I was there I wanted to pack in as much as I could as well as the concert. While I was there I made use of the room maybe six hours, BUT if my schedule would not have been so packed I would have loved to stay in the room I received more than I did. I had stayed in the same hotel […] in 2006. The rooms have been nicely upgraded since then. The whole hotel is smoke free. I reserved a king room, but was upgraded to a king suite when I got there. The suite was more than what I needed, but was a nice little perk. Parking is $10 per night, but it is a secure underground lot. Read moreGenuine Expedia guest review
"Great service but a little steep on price"
The service & cleanliness were exceptional however the price was a little too steep even with the Hotels.com discount...especially as there was no breakfast service and we had to pay for parking even though we were guests at the hotel!Genuine Hotels.com guest review
"some minor issues, but overall not bad"
I thought the staff were exceptionally friendly and helpful. The room and bathroom were very clean. It had a frig, microwave, and counter top area with sink aside from the bathroom. The hotel looks to have been renovated somewhat recently. Our room (#233) had some issues. The bathroom door was too big for the frame and did not close, the tub is new, […] but was not installed properly. Every step made in the tub felt like I was going to fall through. I paid almost $150 for the room and the view was nothing short of the roof of the building next door with some sort of satellites. I would say the neighborhood wasn't bad. We had to pay to park, but it was only $10. Breakfast was fine. They have a restaurant on site and the hotel gave us vouchers for $20 off of 2 adult breakfasts. That covered our meal and kids ate for free. It had the feel of a Denny's or IHop restaurant. Hotels are pretty expensive in Seattle so this one wasn't bad for the price and was somewhat close to Pike's Market (10 minute drive if that). I would have liked a better view or a better rate due to the view from our room. Read moreGenuine Hotels.com guest review
I had a good experience at this Holiday Inn, it was a bit inconvenient that the hotels water was shut off from 11AM til 8PM the first day of our stay, and that we weren't informed before we booked; however, the hotel is clean, ideally located near the Space Needle and Pike's Market. I would stay here again.Genuine Hotels.com guest review
"Manager needs training"
We were not happy at all we stayed at Holiday Inn because you usually can not go wrong but I was wrong this time. The restURANT WAS CLOSED AND WE WERE NOT TOLD AT CHECKIN. tHE WATER TO THE HOTEL WAS TURNED OFF TIL 5PM AND WE WERE NOT TOLD ABOUT THAT EITHER THEN THE HALLWAY WAS BEING PAINTED SO WE HAD PAINT SMELL EVERY TIME YOU LEFT THE ROOM. What a […] nightmare but the beds slept good thank goodness. would not recommend Read moreGenuine Hotels.com guest review
Great location, very comfortable stay. Friendly staff.Genuine Hotels.com guest review
"was a pleasure"
While in Seattle as a tourist, its convenient to be in the city and this was really nice. Its very close to the Space Needle, and public transport. The hotel was nice and clean and the staff were helpful.Genuine Hotels.com guest review
Everything at the hotel from arrival to departure was an excellent service.ex. Upon arrival , since we were dep. Imm. O visitu we were offered water, infos and taxi service. The same for room service. Ty staff xtra!!!!!Genuine Hotels.com guest review
"Perfect price, room, & location"
I enjoy staying in this area of Seattle at the Holiday Inn because the price is right!! Our room was beautiful and clean. I plan on staying again!Genuine Hotels.com guest review
"Decent hotel close to Seattle Center"
Pros: Close to Seattle Center and mass transit. Clean. Cons: When they say compact cars for their parking garage, they mean it. No continental breakfast - you get a voucher for the restaurant attached to the hotel, which is adequate for breakfast, mediocre for other meals. Overall, satisfactory.Genuine Hotels.com guest review
"Close to everything in Seattle"
We enjoyed our stay. The hotel was centrally located to everything we wanted to see - just a couple of blocks from Discovery Park and the Space Needle and all the museums. The hotel was also just steps away from public transport. The staff was always friendly and courteous. They always had the answer to our questions. Our room was very clean and spaceous. […] We will definately plan another stay here when visiting Seattle. Read moreGenuine Hotels.com guest review
"Middle aged couple visiting Seattle after a cruise"
We arrived from a cruise and selected this hotel for being advertised as a downtown hotel, because we wanted to visit and shop in the downtown area. This was really not the case, and had to walk more than we expected to get downtown or take a cab or the bus. Staff was helpful and had to change us from the room originally assigned since we found that […] the safe was blocked and we definitely required it to put our documents into it. Read moreGenuine Expedia guest review
"after cruise vacation"
The service of this hotel was amazing. got there extremely early for check in (9:00 A.M.) and they had our room ready. Very accomodating and friendly. Restaurant connected has awesome service and food and reasonable prices.Genuine Hotels.com guest review
We had a real quick stay overnight. We did not arrive until late, but the hotel staff were welcoming and friendly. The room was clean and the beds were very comfortable. It was a very enjoyable quick stay.Genuine Expedia guest review
neighborhood is undergoing reconstruction, difficult to approach from Mercer St.Genuine Hotels.com guest review
loiterers in the lobby. helicopter landing pad next door makes a lot of noise.Genuine Hotels.com guest review
Check out time was at noon; however I walked to store a block away around 10am. When I returned to my room a few minutes later, the maid was already in there! ....and all my food was thrown out that I was going to take with me at check out time! Very upsetting! I feel so cheated!Genuine Hotels.com guest review
"great all around"
I really enjoyed my stay. I had a lot of fun. The hotel staff was very helpful, very friendly, and very knowledgeable!! My room was quiet and comfortable and the restaurant next door had excellent breakfast and fast service! Overall, I enjoyed my stay here and PLAN to come back to this location! A special Thank You to Evan and Britni (sp) at the front […] desk! Read moreGenuine Hotels.com guest review
Poorly run hotelGenuine Hotels.com guest review
Great stay in Seattle. Many eateries and walking distance to subway, the needle and highway. Only thing is the parking that you have to pay for in the hotel but otherwise very nice.Genuine Hotels.com guest review
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