Great Location. We were just passing through and this is right off I-35.Genuine Hotels.com guest review
"Not What I Expected"
03/07/14 Dale K Orem, Utah
I arrived in the early evening and the clerk was friendly but certainly not efficient. She had asked me if I needed the WiFi info and I said yes but when I got to the room I didn't have any info so I had to call her to get it. The room itself was sad. It was large but that was about the only positive thing about it. When I tried to turn on the TV I realized the remote didn't work so I had to go back to the desk to get the battery replaced. That took care of that problem. The chair was a disaster. Something had gotten spilled on it and it looked terrible. Yes, it was functional but when you looked at it it made you wonder if you wanted to sit on it. There was no tub in the room, a shower only. The faucet at the sink sprayed water all over the place. They said breakfast started at 6:30. I got there at 6:45. As far as hot food went besides the waffle maker the only hot food was 4 pieces of sausage. This placed served the purpose but I won't be returning and I wouldn't recommend it to anyone.
"OK for a night"
01/14/14 Hansblix Florida
I spent the night here after missing a connecting flight due to bad weather at DFW. It was the closest available hotel to the airport that was within my price range (less than 150 USD). It wasn't a bad deal really, except for the fact that the airport is 17 miles from the hotel. The folks are friendly, the breakfast is OK, the beds are comfortable with lots of fluffy pillows, and the room was clean. The only negative for me was that the walls are super thin and I could hear the TV from the next room. I was dead tired, so in the end that didn't matter too much.
"A great experience during bad weather"
12/08/13 SouthwestNomad Albuquerque, New Mexico
We were stuck in on US287 in the Dallas/Ft. Worth area during the ice storm of Dec 2013. A phone call to Choice Privileges 800 number found a room for us here. Under the circumstances we would have been happy with just a warm dry room. The room, while showing some wear, was just that - warm and dry. But the staff was something else. One lady at the front desk had been stuck there for four days, working and sleeping at the hotel but still she remained cheerful. During the next day, the manager kept making waffles (that was all that was left of their food) for his clients as they straggled in, tired and hungry. Outstanding customer service!
04/01/13 ed b Opelousas, Louisiana
My wife, daughter, and I came into Roanoke for a three night stay and decided to stay at the Sleep Inn. We have stayed in Sleep Inn hotels before and all of our experiences have been satisfactory until now. When we arrived, I was a little concerned, there were three cars in the parking lot and the hotel next door, the Motel 6 parking lots was virtually full. At checkin, the hotel was actually hot inside as they did not have the air conditioning on. We asked the front desk about why it was so hot and we were told its just the afternoon sun. I did not bring up the fact that it was the last week of March and in the 60's. it was so warm that the receptionist actually had a box fan running on the flor for her. There is also a bad smell that is quite evident throughout the hotel. Our room was manageable and somewhat clean although the bed was hard and the room had a funky smell. All things we could muddle through with. The next morning we made our way to the exercise room. There are two weight machines, both of which are broken and unusable. There are two exercise bikes, one of which is broken and one elliptical machine which did work. These machines are not what anyone visiting a hotel would be used to, I have seen them in stores like Academy and are the $100-$150 type of machines. Very poor quality. Breakfast was ok, cereal, waffle maker, boiled eggs, yogurt, donuts, and bread. Most of the bread and donuts looked to be old. We weft for the day at that point but I made sure to leave the A/C on in the room with the drapes closed to keep the room cool. Upon returning, the donuts from breakfast were on the front desk for guests to take at 7pm. They must have been out since breakfast time. That being said, we planned for a McDonalds run in the morning for safety! When we returned to our room, it had not been cleaned and the A/C had been turned off and the drapes opened. It was incredibly hot. I went to the front desk for towels and shampoo and also to let them know the room had not been cleaned. They said they have no idea how they could have missed it. My guess is there were so few guests, they did not have staff come in to work so they did not have to pay for cleaning. Whatever you may be coming to Roanoke for, any other location would be a better choice. This place is very disappointing.
"Just a place to stay"
02/25/13 theokengineer US
I stayed at this property 2/19 & 20/13 on business. It was half the cost of the Hampton and Marriott hotels very nearby and for that alone was worth it, but don't expect much. It was clean, but wear was evident on most everything. The bed was firm and fine. The TV only gets about 20 channels and the breakfast was average. The work out room only has an eliptical machine and two pedal machines. The worst part for me was that the hallways smell like smoke, but the room was fine. Overall this was average, like I said just a place to sleep.
"Good value, close to needed attractions"
01/23/13 Av8ir2000 West Bend
My father-in-law and I stayed at this location while picking up a new engine for my airplane. The hotel is located very close to Texas Motor Speedway, and the private airport that we needed to be at. The hotel staff was very friendly, the property was maintained well, and the free breakfast was adequate. Even though the hotel had a high school soccer time staying there at the same time, the hallways and room was very quiet and comfortable.
12/08/12 betty k Martinsburg west virginia usa
i live in west virginia and traveled to texas at thanksgiving to visit my family. They stay at the Sleep Inn when ever they go up tp justin to see my cousin and his family. Im a housekeepeer at a hotel at home, i have to say that Sleep Inn is a clean and comfortable. All the employee I meet are very nice and make you feel like home. I highly suggest if your traveling throught that area to stay there.
"just to get away"
11/22/12 newgrandma2012 Rhome, Texas
My kids and I used this hotel, and we loved it. The staff was so nice and helpful, and the hotel was clean and I just loved the decor. All of the "race" stuff that is hung around the place, just makes it feel like home! Breakfast was out and ready right at 6am, It was very good too, and loved the choices... we will definately come back here next time!
11/02/12 pina b Shefford, Canada
If you appreciate a warm friendly environment,stay at the Sleep Inn Speedway,Roanoke,. Staff members, owner Scott,his lovely wife Julie,and manager,Kathy do everything to make you feel confortable. I look forward to see my friends here,they're my friends,they're like family! I almost forgot to mention our wonderful Michelle,receptionist/secretary,warm and friendly. And last,but not least is Scott and Julie's youngest daughtest, Shelby,lovely daughter. They are all warm,supportive,dedicated,hard working,professional at all times! After-all,we clients are not always easy to please!:)
"Makes you feel at home"
10/31/12 Dru M Roanoke, Texas
Being retired, we travel a lot. This is one place that I know I will receive excellent hospitality, a clean room, affordable prices, & a great breakfast. Believe me, this is one of the best. We always feel at home anytime we have stayed here. A++++
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