"Pet Friendly Close to Altra Vista Animal Hospital"
Very goodGenuine Hotels.com guest review
"Renovared but still early 80,s"
Stayed one night on layover. Close to airport but neighborhood is deteriorating. Room was large and even though it was an newly refurbished, it still was early 80's deco. Had the worst sleep ever on a mattress that was a pit. Everything sunk to the middle. Commented to staff and although they were genuinely concerned it was about the bed not my lack […] os sleep or discomfort, no attempt to refund or credit my 150.00 stay or comp for another night. Won't go back. Read moreGenuine Hotels.com guest review
"Airport shuttle pick up"
The hotel has only 1 airport shuttle van that I had no problem of getting picked up on arrival but be prepared to taxi over in the morning. The van was overbooked on the two occassions that I know of and could not accommodate all the passengers. Regardless, it is a great hotel to stay at!Genuine Expedia guest review
Once again we have enjoyed our stay. This is a nice clean hotel with excellent service. Our room was right next to the elevator and we couldn't hear it at all. The bed was very comfortable. It is about a 15 minute drive form downtown, but there are lots of choices for restaurants nearby.Genuine Hotels.com guest review
Very enjoyable, clean, comfortable rooms - pet friendly.Genuine Hotels.com guest review
"Great customer service."
I like the location and friendly staff.Genuine Hotels.com guest review
"Very enjoyable stay!"
Our first time staying at this hotel. Was a great trip. Started off with a very friendly and helpful person at reception. Room was clean and comfortable. Kids enjoyed the pool.Genuine Hotels.com guest review
Beautiful hotel with friendly staff. Pet friendly a plus. Clean big rooms. Service excellent.Genuine Hotels.com guest review
"My stay was enjoyable, relaxing and comfortable."
The staff at the Southway Inn are always professional and helpful. It feels like home away from home.Genuine Expedia guest review
Stayed one night, but have been here before. Their Christmas scene in the lobby with movie train, etc is a nice touch. The rooms are clean and comfortable. They might try having more staff on for the holidays, though to pick up front desk lines.Genuine Expedia guest review
"Looked like the ghetto"
Staff was very friendly and helpful, close to all amenities in terms of banks, food, spa..etc. The hotel itself just gave off an old feeling, i was not impressed with the inside of the rooms.Genuine Expedia guest review
A good quality hotel with reasonable prices. I stayed there with my two kids (14 and 17) for three nights over Christmas of 2013. I had booked my room through a website. Check in was fast and efficient, like less than two minutes in total. Desk staff explained what I needed to know and responded promptly to questions. Our room had been renovated and […] thus the bathroom was very modern and furnishings etc all looked brand new. The carpeting in the main hallway leading to the room was showing its age but I'm sure that's on the list to be replaced. Read moreGenuine Hotels.com guest review
Staff very friendly, very welcoming and the hotel had a great atmosphere. Dinner service was a little slow. Will be back next year!Genuine Expedia guest review
very nice hotel, friendly helpful service, good location. bed is a little hard for me, continental breakfast needs work.Genuine Hotels.com guest review
"Close to business meetings."
Great facility!Genuine Expedia guest review
"1st stay at hotel"
okGenuine Expedia guest review
Clean, friendly and quiet, just what we needed.Genuine Expedia guest review
"Handy to the airport"
Staff was pleasant and the room was clean and quite adequate. Bathroom was a little small, but otherwise fine. Obviously lots of upgrading going on, especially on the first floor.Genuine Hotels.com guest review
"Close to family and airport"
Right combination of overall quality, price and location.Genuine Hotels.com guest review
"Great Place to Stay"
Friendly Helpfull StaffGenuine Hotels.com guest review
Excellent!Genuine Hotels.com guest review
"was on a business trip and it filled my needs well"
was easy to get to food was good room was nice.........better than mostGenuine Expedia guest review
very much liked this hotelGenuine Hotels.com guest review
The WIFI was not constant. There was no hot water. The breakfast was excellent.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Shopping within walking distance"
Great airport shuttle service and nice continental breakfast.Genuine Hotels.com guest review
The staff was very helpful in arranging parking for a week. It was done in a very efficient manner. Also, the shuttle service was very quick, and the driver (of Cuban origin), was EXTREMELY courteous and most accommodating. I would highly recommend this hotel.Genuine Expedia guest review
"Worst Bed Ever"
The hotel was good the service was adequate - very friendly actually. But the bed was something you would find in a college dormitory.Genuine Hotels.com guest review
Pleasantly surprised. Room was very nice and comfortable. Will most definitely stay there again.Genuine Hotels.com guest review
It was all excellent from the minute I arrived till I checked out ..Genuine Hotels.com guest review
"Beautiful hotel but some of the extras missing"
We stayed 2 nights and for the price we paid we just expected a little more. The complimentary breakfast fell well short of what was expected... No trays to take coffee back to the room( but the coffee was really delicious!), tiny muffins and fruit does not make for a wonderful breakfast, breakfast area didn't even have tables and chairs. No robes in […] our room because we didn't get a suite, which we needed for our trip to the pool. Pool was lovely and warm. No lotion in the bathroom and the wi fi was terrible in the room. The staff was pleasant and helpful and our room very clean. We tried the breakfast in the hotel restaurant and it was very good, with good service. The location was perfect for us, but we just expected a little more for the money. Read moreGenuine Expedia guest review
It was great and I booked my next trip there already.Genuine Hotels.com guest review
"Nice Hotel and good location"
We stayed here for i night on 3rd September. Nice hotel with comfortable beds, very clean bathroom and had a small fridge in the room. Free parking, included in the price a continental breakfast. You could have a hot breakfast for $5. In-house restaurant and a pool. Would certainly recommend this hotel.Genuine Expedia guest review
The Carpet needed to be cleaned ..many black dirty spots .. The bedspread was old and overwashed lookingGenuine Hotels.com guest review
"FANTANTIC SERVICE AND GREAT LOCATION"
I just stayed for a night but experience was great as hotel is well maintained and at a great location where you have access to all locationsGenuine Hotels.com guest review
We stayed many times in Ottawa in Hotels. Southway ( we had a newly renovated room) had been the best Hotel so far. Clean, quiet, well lit, great pool area, friendly staff. Reasonable rates etc. Breakfast times should be extended, but that is the only recommendation we would give.Genuine Expedia guest review
"Comfortable Hotel Near the Airport"
The hotel itself is very nice. The rooms are comfortable and well maintained. The corridors and hallways could use a face-lift. The pool and sauna are very small and tend to get very crowded. The restaurant and bar close quite early on weekend nights. Our room was close to the service entrance so it got noisy at times. Rooms on the side facing the courtyard […] are quieter. It is also a pet friendly hotel which was not great for my asthma and allergies. Read moreGenuine Expedia guest review
"we will stay here again"
Hotel was nice, clean, friendly and convenient for our needs which was to move our kid to Carlton U. Good night sleep. Lots of restaurants and stores around. Continental breakfast was not elaborate at all. Coffee, muffins, fruit, cookies, . Thats about it. Not that we expected but okay for us. If this is important to you other "continental" spins may […] be better. This area of Ottawa has everything and is pretty central to downtown. Read moreGenuine Hotels.com guest review
"functional and convenient"
lovely, helpful staff. Tastefully decorated rooms that had functional desks, seating, etc. Conveniently located by a major intersection and close to necessary shopping areas. I found, however, the included breakfast less than appealing; Its' saving grace was the Starbucks coffee.Genuine Hotels.com guest review
"Newly renovated room"
Our room was just renovated and was very nice. We made good use of the microwave that was in our room. The pool and the hot tub were very clean and well maintained. I was pleased with the location, lots of options for food, restaurants as well as places we could pick up things to have in our room. The hotel was very clean and quiet. Continental breakfast […] was good. Oatmeal, fruit, muffins, juice and coffee. We will most definitely return. Read moreGenuine Hotels.com guest review
"Noisy appliances(a/c, fridge), next to elevator."
Minimal stay, nothing bad. Sorry-only there for 6 hours for business.Genuine Expedia guest review
"Location to Airport"
close to ottawa airport with a quick shuttle would stay againGenuine Expedia guest review
"Went to family event. Was very centrally located ."
Very nice stay. Beds were very comfortable. Nice facilities.Genuine Expedia guest review
"Always a pleasure !"
Love the location, love the rooms, services and staff is always accommodating to our needsGenuine Expedia guest review
"Great location for business in South Ottawa"
Would recommend this hotel with others. No reason to look for outside restaurants as the depth of the menu (e.g. Bison meatloaf) and the quality of the food is very good!Genuine Hotels.com guest review
When I walked out the door of our room the carpet was in poor condition did not meet up to the door my wife's heel on her shoe got caught I had ask one staff member for a bag for the dry cleaning and she handed me a plastic bag I would use in the grocery store for vegetables , one of the other cleaning ladies expected me to move out of the way because […] she was in a hurry Read moreGenuine Expedia guest review
"Overall a good stay"
The service at check in was great, the lady checking me in was helpful and friendly. I was there for only one night so my only complaint is that the wi-fi internet was ABSOLUTELY awful. I had almost zero connection the entire time. I needed the connection to make changes and get useful information to get around so I was rather upset. There was also […] a bit of noise transfer from other patrons but I haven't come across a hotel that hasn't had noise in one form or the other. Otherwise, the hotel/room was nice and clean (I like the reno's), staff were friendly and check out was a breeze. Read moreGenuine Expedia guest review
The hotel was in a great location, comfortable and clean. The only disappointing aspect of my stay was the breakfast. The choices were very limited when compared to other hotels.Genuine Expedia guest review
My family and I had a comfortable two-nights stay at this hotel. The newly renovated rooms were a welcomed sight. It was a quiet and peaceful environment. The location was ideal; it was an easy drive to major attractions, like Parliament Hill, etc. Customer service was friendly and efficient.Genuine Hotels.com guest review
"Would Stay there many times over!"
We were at the hotel on Aug 7th 2013. Upon check in the staff were very pleasant and accommodating. We were asked if we were early risers as our room was in a section that was under minor renovations and there may be some noise. When we said no, they kindly moved us to a nice large room by the pool. The front desk staff were very knowledgeable about […] the area and even remembered us upon check out to give us better directions to our next location. The room was very modern and very clean with a view of the courtyard. The pool, hot tub and sauna were wonderful and spotless. The only draw back was that it was a little out of the way from all of the attractions in downtown Ottawa but this was not enough for me not to book there again. I have told everyone that will listen about our great experience at this wonderful hotel. Read moreGenuine Expedia guest review
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