"Monterey surf inn they changed"
Was here last year and the facilities were a little uncomfortable and so small room. However with the recent renovation of rooms I was very surprised at comfort and overall enjoyed stay. The room upgrades made it better than the free continental breakfast last year. The floor just needs better swift mopping. Great stay for night when leave early for […] golf the next morning. Great stay for the price. Read moreGenuine Expedia guest review
"Very good location"
Having stayed in many hotels in this area, this hotel was a good last minute booking. My partner and I have stayed here multiple times and their pricing is reasonable and their room while somewhat smaller than other hotels, are quite comfortable and well kept. Their wifi is probably the best I've had in a hotel as well and they are located about midway […] between a shopping center and the downtown Monterey area, making the location extremely convenient. Read moreGenuine Hotels.com guest review
"in the heart of Monterey"
Hotel was clean, nicely decorated, and exactly as expected. Staff were friendly and courteous. Location was A+. Did not use pool but pool area was well maintained. Parking was a little cramped, but easy access to rooms from parking spots. Coffee served in the AM was good.Genuine Hotels.com guest review
Even though it's a 2* motel, the rooms are nicely remodeled and kept up beautifully.Genuine Hotels.com guest review
"Good Good Good"
It was Good.Genuine Hotels.com guest review
"Close to everything"
Five to ten minutes away from everything! Had all the amenities needed! Super clean. Never felt grossed out about anythingGenuine Hotels.com guest review
Room was clean and newly renovated with hard wood floors and was a great value for the price. We will definitely be back.Genuine Hotels.com guest review
Only coffee was served for breakfast.Genuine Hotels.com guest review
"Nice motel in a good location"
I just needed a place to sleep on a road trip and this fit the bill. A pool out front (by a road so not exactly a quiet place to relax) and a clean room. If you want to do things in Monterey it's well-located also. For breakfast go down the road about a mile to the beach and eat at Loulou's Griddle in the Middle.Genuine Hotels.com guest review
"Reservation not honored"
Reservation not honoredGenuine Hotels.com guest review
The hotel should've three stars instead of two. Everything was niceGenuine Hotels.com guest review
It was perfect place, close for our needs. The wind was refreshing and having dinner at Fisherman's Wharf was great.Genuine Hotels.com guest review
Nice hotel for a great price! Bathroom didn't have a fan, other then that it was a great location, quiet, and cleanGenuine Expedia guest review
"5th stay - Will still come back."
We're very particular about our lodgings and we stay in our share of upscale, full service (and full PRICE) hotels. But when we're in town for race (Laguna Seca) or sporting events, we stay in less expensive and actually, more convenient places. This is a go-to for us. Clean rooms, recently updated (although it was fine before), nice people. Off season […] prices are ridiculously inexpensive, but this time of year, about on par with surrounding motels. Read moreGenuine Hotels.com guest review
"Okay place to stay."
Waited so long to be assisted when I was trying to check in. Supposedly offered breakfast but they only served coffee and tea. Pillows are blanket smelled weird.Genuine Expedia guest review
Response by Monterey Surf Inn Thanks for the great review and we are sorry about miscommunication and we just want to know our guest that we do not offered any kind on breakfast and we do not advertise.
"Decent place near the action"
Near fisherman's wharf, about a mile away, a really short drive or moderate walk if you are keen. Interior of the hotel room is really nice and doesn't match the relatively pedestrian exterior. Only real complaint is that the water press sucked, washing hands and showering became a frustrating waste of time. Otherwise would recommend and return.Genuine Expedia guest review
"Room was not as expected"
I did not get the 2 queen beds that I requested and there was not a jet tub that was described in their description of the room that I reserved.Genuine Expedia guest review
Response by Monterey Surf Inn We appreciate you taking the time to review your recent stay at Monterey surf inn. While we were pleased to hear that you enjoyed the location and cleanliness of our hotel, we were disappointed that your stay did not meet expectations. Regarding your room request, we only confirmed as what room type is being booked. and we do not take a request for room type change from 1 king to 2 queen bed because there is and additional charge.
"nice cozy room"
everything was perfect except for the people next door to us.a very loud bang early in the morning, around 4am .it happened three times and then stop.then at 6 am these couple at the same room,were arguing,fussing and fighting.we were not able to sleep well after that. it could be perfect.Genuine Hotels.com guest review
"Very nice interiors."
Great at the price I booked. Everything in the room looks nice and new. Definitely recommend!!Genuine Expedia guest review
"Absolute best value in California"
It was a one night stay before I left for a 12hr drive. The price was the cheapest I could find so I gave it a shot. It is so worth the money. The pool was heated and very clean. Room was very modern and clean. The location was in a long stretch of other small hotels near the ocean. Best of all, once I arrived I was not hit with any other fees. This […] was the only thing I spent money on in California and walked away not feeling like I just got screwed out of my money. I will stay there again next time I'm in Monterey! Read moreGenuine Hotels.com guest review
Discription of room when booking...not even close. Not only did we not have a view of the pool or the desk.....was rerouted to room with only window a narrow one near the ceiling to high to see out of. No chairs in room....when we requested chairs were told they would scratch the new furniture. Had to sit or lay on beds or stand. No table or desk....just […] one end table between beds w/ no lamp for reading. Would not stay there again and will not use the booking company....Hotels.com...either. Read moreGenuine Hotels.com guest review
Cute, newly remodeled rooms. A pleasure to stay in. The only thing I'd change, is the pillows. They are not feather.. but at least the aren't the cheap-hotel flat-as-a-pancake pillows.Genuine Expedia guest review
"NO LOBBY ASSISTANCE"
The management of this place needs to figure out our culture of "Service". The lobby is locked tight as a drum after about 8pm. and regardless of how long you ring the service button, the family living behind the lobby wall will not come out. I simply needed to send a fax and it was if I was asking for weapons grade uranium… When the woman was out in […] the morning to fill the coffee, she looked like she was just coming out of a two day bender…. Rooms were nice…. service VERY POOR. Read moreGenuine Hotels.com guest review
nice small intimate hotel close to downtown Monterey and shopping. Very good deal for the price I paid. Nicely decorated, clean roomGenuine Hotels.com guest review
"will go again"
Good price, didn't have any problems while staying there. Will definitely stay there again. Loved the wood floors.Genuine Hotels.com guest review
The motel supposed to have coffee and tea 7 am at the lobby. The lobby was locked. My husband and I went out for coffee came back early 8 am. There was someone at the front desk but still no coffee. The shower head was very low. My husband is 6ft tall and had to bent his knees to wash his hair.Genuine Hotels.com guest review
The room is very nice! Fridge and microwave worked. The bathroom area is very well done. Clean towels every day. TV is nice. Only complaint would be the bed sheets. Could have had some more comfortable sheets and pillows.Genuine Hotels.com guest review
"Nice...close to all activities"
My wife and I stayed here 5 nights during Sea Otter Classic 2014 and we found this to be a great base to stay out of. Only 15 minutes to Laguna Seca and Cannary Row. Would stay again.Genuine Hotels.com guest review
Nice little hotel. Just stopped for night, and slept. The rooms are good, wood flooring and a decent sized room.Genuine Expedia guest review
"Close to sights"
This location was close to sites we were interested in seeing and was easy on of freeway access. The hotel was impressively clean and had hard wood floors which I have not seen before in a hotel of this type. Would stay again if I plan another trip to this area.Genuine Hotels.com guest review
Its a cozy place. One night stay works great.Genuine Hotels.com guest review
very goodfor the priceGenuine Hotels.com guest review
"Didn't even stay"
No one at front desk for 30 minute and the pool was closed. Found a much nicer property near by with heated indoor poolGenuine Hotels.com guest review
"Great No Frills Place to Stay!"
The rooms were very clean, walls looked like newly fresh paint, very nice. In my room the remote for the TV did not work well and the in the bathroom they had installed a auto close hinge on the door. The door always closing was annoying, I'm sure the remote could work with fresh batteries. I would stay there again even thought the bathroom door was […] a pain. Very reasonable price. Read moreGenuine Hotels.com guest review
"Quick overnight stay"
Room was clean, and had mini fridge. King bed not very comfortable, and not enough towels, no breakfast of any kind. Worked for a quick overnight stay.Genuine Hotels.com guest review
"Near my business appointment"
The beds was so hard we were looking for ping pong patties and balls. Both of us woke up with back pain due to the hardness of the beds.ALso we requested a king they had none but gave us two singles . We requested more pillows and they could only find one , that they gave us with out a cover as not sure of location of covers, unable to use .Genuine Hotels.com guest review
Our stay was great nice and quiet not like other hotels werw there is ttaffic coming and going noisey, but thry could have had contenital breakfastGenuine Hotels.com guest review
Nice place, room was a little smallGenuine Hotels.com guest review
"Great Hotel for the Price"
The rooms are very clean, and renovated. I would stay here again & I would recommend this hotel. Very inexpensive, but a good hotelGenuine Hotels.com guest review
"a nice motel ,"
my room was niceGenuine Hotels.com guest review
"Clean and affordable"
I've stayed in several of the neighboring hotels and this is the cleanest, and most importantly quietest since it is a 1 story hotel with no one walking on the floor above you. Nice staff, great price, I stayed here a total of 11 days over the course of 3 weeks. Would recommend.Genuine Hotels.com guest review
Decent motel - quality/price ratio, but bad customer service. Always felt like I was disturbing them at the front desk and they were not understanding.Genuine Hotels.com guest review
Its a excellent setup and you get more than what you pay.Genuine Hotels.com guest review
nice comfortable room in a good location. Nice well kept rooms, clean, good bed, excelent lightingGenuine Expedia guest review
"Simple, clean and very good value..."
I needed to find a room last minute in the Monterey/Carmel area. MSI posted a great rate and decent reviews. I'm pleased to say it was exactly what I was looking for... A good nights sleep in a quiet and clean room. I was up and out the door early after a shower in an adequate bathroom that was pretty much spotless. Also worth mentioning, I checked […] in around 9-9:30pm and was greeted with a warm and friendly hello from the woman behind the counter. She was efficient in getting me checked in which was very much appreciated as an exhausted traveler. If you're simply in need of a basic room which is clean and quiet, MSI would be a good bet and great value. Read moreGenuine Hotels.com guest review
"Good enough for me!"
Yes, it is not exactly the nicest hotel ever but the price was great, the location was even better and the room was good enough. You could tell they had done some shotty work to cover up some issues but it was clean and I got a great nights sleep! If you show up late to check in the front desk turns into a ghetto side window with a bell that doesn't […] work so just call the front desk and tell them you are at the front desk and you'll be taken care of Read moreGenuine Hotels.com guest review
"GOOD ROOM AT A FAIR PRICE"
Good room at a fair price. We would stay again, they are upgrading floors to hardwood floors.Genuine Expedia guest review
"No hot water"
Overall it was OK except one major problem. No hot water the first day. Not even warm. Just freezing cold. But we did have hot water on the following morning.Genuine Expedia guest review
"clean good value"
toilet loose on floor but otherwise a clean comfortable room / quiet location / pool closed for winter but would be nice in summer / would have been nice to have coffee /tea machine in room or 24/7 coffee and tea in lobbyGenuine Hotels.com guest review
"Clean, Quiet, and Comfortable"
This is a very good place for the price. It's Clean, the bed comfortable, and it was quiet. I would have given them all 5 ratings but the direct tv did not work while there, which only left a few channels to view. Also, there was some water damage in the bathroom showing thru the wall. Only a post it size, but something that should be looked at.Genuine Hotels.com guest review
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