For every 10 nights, get 1 free!
Situated in Sutton Coldfield, Ramada Birmingham Sutton Coldfield is close to Pype Hayes Park Golf Course, Sutton Coldfield Mall, and Sutton Park. Also nearby is StarCity.
Ramada Birmingham Sutton Coldfield has a full-service spa, an indoor pool, and a health club. Wireless Internet access is complimentary in public areas. This 3-star hotel features business amenities including small meeting rooms and audiovisual equipment. This spa hotel offers a restaurant and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities at this Victorian hotel include a steam room, a sauna, and multilingual staff. This is a smoke-free property.
The 170 guestrooms at Ramada Birmingham Sutton Coldfield include hair dryers and trouser presses. For a surcharge, guests can use the in-room wired high-speed Internet access. Rooms are equipped with flat-screen TVs with pay movies and TV Internet access (surcharge). All accommodations provide desks and direct-dial phones. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The following facilities are closed on Christmas Day (25 December):
Guests can indulge in a pampering treatment at the hotel's full-service spa, La Fragrance. Services include massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Any other hotel will be better, can't be a 1 star"
I wouldnt cal this a hotel, I will call it an OLD MAZE. If you are in Birmingham for tourism, this is not the place for you. If you think you will get benefit from the pool and excercise room, again this is not the place unless its summer. The LEisure Centre is outside the building. Breakfast OK, everything is old, bathrooms have some filthy spots. […] TV not working well. Keys always lose charge, almost every hour! In general disappointing. Wouldn't repeat my visit. Read moreGenuine Expedia guest review
Response by Ramada Birmingham Sutton Coldfield Dear Guest Thank you for your comments regarding your recent stay at the hotel. We are a 3 star mid-market hotel and, whilst we agree that some areas of the hotel would benefit from investment, it is our aim to ensure that we offer a clean and comfortable bedroom and a friendly and professional service. Our leisure facilities are in a separate area of the hotel which can be accessed either through the main hotel building or via the separate Leisure Club entrance. The hotel is conveniently located for both central Birmingham and a host of attractions such as Cadbury World and Drayton Manor Theme Park and we are happy to welcome both leisure and business guests.
"Nice spa - hotel could use an overhaul"
Used the hotel to go to an event at the NEC. By far the cheapest in the vicinity. Good value for money and the leisure facilities were old but good, great sauna. Could use a lick of paint and new carpets etc. as everything is starting to look worn. But, I would stay again on private trip if all I need is a place to sleep as it was cheap and convenient […] and service was good. Read moreGenuine Hotels.com guest review
everything was to our satisfaction except the long long walk to our room.Genuine Hotels.com guest review
Spent 2.30 to 3.00 a.m. in the hotel car park after a fire alarm incident so really not in a good position to write a balanced review. Hotel a bit of a rabbit warren - get out the lift and then there are two flights of stairs to climb! From what I saw not suitable for disabled persons or persons with a heavy bag.Genuine Hotels.com guest review
"Will never stay here again!"
Dirty, shabby, run down, grey worn out bath towels, threadbare carpets (a history of carpet during the 60's, 70's and onwards - yes, really!), shocking bathroom, far too hot and airless (despite being kept awake all night by the air conditioning units outside our room ... we did not have the benefit of air conditioning). Confusing lay out of floors, […] stairs, lifts.Had hoped for a leisurely Sunday morning. Instead, we left by 8am. Enough said. Read moreGenuine Hotels.com guest review
"good hotel, friendly staff"
Great staff, with very comfortable rooms and facilities. Set in beautiful grounds.Genuine Expedia guest review
Bit basic for a so called 4star, lifts not working for one part of getting to your room, the room was tired, I think is the best way of describing it. Tv not recent, cost of food/drinks fairly high, no free Internet in room rate was decidedly poor value. Never had a chance to check pool and gym but at least the opportunity was there. Handy for jobs […] in Birmingham. Read moreGenuine Hotels.com guest review
The hotel staff were very friendly. Our room was tucked out of the way and had a patio. The room was clean and very comfy. My only criticism is that the room and bathroom were in need of decorating as it was looking a bit tired in place.Genuine Hotels.com guest review
"Great value booking for late NEC visit"
Your hotel was chosen as a late booking for attendance at the NEC. It was surprisingly easy to get there and the value was great. I must commend your staff especially those on reception. Amy, Emily and Sophie were notable by their friendly and professional manner. I will definitely stay with you again when I'm in the area.Genuine Expedia guest review
"Will stay here sgain"
Hotel room/bathroom appeared rather dated but nevertheless it was clean and the bed very comfy. a good price with all the usual extras included. A very wide selection at breakfast with a very helpful staff team. Will stay here for my next family visit .Genuine Hotels.com guest review
"Good for a short break."
Very friendly and helpfull staff. My wife is disabled and the room met her needs very well, however access to the restaraunt was difficult as the lift broke down. Swimming pool very pleasant, lovely and warm.Genuine Expedia guest review
"Relaxing Ramada Stay"
The staff were upbeat and very helpful at booking in at reception. The bar staff were friendly and made sure we had everything we needed to enjoy our meals. The heating stopped working and it was quickly fixed by staff at 11.45 pm and a fan heater was supplied before this was done. Our stay was comfortable and relaxing due to the staff. The Spa staff […] also great when I used the facilities there. Read moreGenuine Expedia guest review
"close to all amenaties"
we enjoyed the hotelGenuine Hotels.com guest review
"Not worth the money!!!"
This was where Crossroads was filmed and dont think the hotel has been redecorated since!!! The hotel is shabby and the leisure suite is terrible and so are the machines (especially as i work as a fitness consultant!!!) The changing rooms in there are disgusting too!!! The rooms are ok and clean but basic. Dont go for a drink at the bar as the drinks […] are very expensive!!! £4.60 for a beer!!! really!! If you just want to get your head down its ok but not worth the money for anything else Read moreGenuine Expedia guest review
It was very convient for us to stay as we had a family wedding nearbyGenuine Hotels.com guest review
"Good and convenient"
Overall good , staff very helpful much prefer the more modern part of the hotel as the older parts are very dated and can be a trek away from the entrance and reception but have stayed several times and would stay again .Genuine Expedia guest review
"Nice gym, other than that ..."
If it wasn't for the gym then I wouldn't bother staying there again. Pretty expensive for a 1970's decor hotel in desperate need of a refurb. Had read other reviews about rooms being cold and I also suffered the same problem with the heating on full. Luckily I had 2 single beds so I used both duvets, and while we're on about beds, the one seemed to […] want to roll me out and the other gave me a spring massage! Breakfast generally not included and at £20 a pop for full or £15 for conti, I gave that skip. The on site restaurant was reasonable but I'm guessing the food was pre-prepared as some of it was served quicker than a fast food joint (suited me fine!). Read moreGenuine Hotels.com guest review
"Dated rooms. Rude staff on reception."
Unhappy with the level of service on reception. Very rude staff. The staff in the leisure center however are very nice. The hotel itself has a nice exterior but the rooms are dated.Genuine Hotels.com guest review
"Close to NEC"
The hotel was booked for a visit to the NEC, so was convenient. It was pleasant enough but could do with general update in decoration, particularly the hallways and bathroom. My bed was very uncomfortable also but having a couple of chairs in the room was a bonus. Ate in the restaurant which was good and the staff were excellent.Genuine Hotels.com guest review
Not set up for the business traveller , reception staff need extra training in customer service and need supervision as lots of checkin/out problems with lots of customers . Lady in Bar working pm shift very helpful .i want stay again as the rooms and breakfast are of such a low standard for the price . a premier lodge would be much better on this occasion […] . evening meal not to bad , but again confusion and complications with bill , was charged twice for my room and for one extra meal , all sorted now but hassle. Read moreGenuine Hotels.com guest review
"Beautiful Lake Views"
Great break away for 3 nights with a friend to visit Birmingham Cake International. First night our room was away in a rabbit warren was like trying to find our way out of a maze. Next morning we requested a change of room and was given a lovely room not far from reception with a lake view which was stunning. The change of room was of no bother to staff […] who were all very helpful, even moved our bags for us. Will definately be back next year if not before. Great breakfast but miss the lovely muffins you had last year. The pool needs cheering up with a lick of paint. Lovely facilities just tired looking. Still enjoyed a swim, sauna and jacuzzi : ) Will definately be back. Thank you all for a lovely stay and loved the music Monday am even had a boggie to the breakfast table lol thanks again Read moreGenuine Hotels.com guest review
"Good hotel for the money"
Stayed with friends in a family room as we were attending a wedding nearby. Very clean and well equipped. Only equipped for two (booked for three) but a phone call to reception and this was sorted immediately. Used leisure club, amenities - clean and easily accessible but was not informed that mother & baby swimming clubs used the pool during a Saturday […] afternoon and so most of the pool closed off for these classes. Read moreGenuine Hotels.com guest review
"Very Disappointing and cold."
Room heating wasn't working. Woke up freezing cold. Tried to phone reception but phone didn't work. Visited reception, who sent up an electric heater and extra quilt. Hot water didn't work. Bathroom floor was very cold. Room's windows were old single glazed and dripped with condensation. The door on to a busy corridor was not soundproofed and we were […] awoken by noisy guests several times during the night. Window overlooked tatty internal service area and roofs with large ventilation outlets. Breakfast food and service ok. Read moreGenuine Expedia guest review
Response by Ramada Birmingham Sutton Coldfield Dear Guest Thank you for your review of your recent stay at Ramada Sutton Coldfield. I am sorry to hear that your experience was less than satisfactory. It is our aim to resolve all guest issues whilst they are with us in the hotel or to offer an alternative room and I am sorry that this does not appear to be the case on your visit. We would appreciate the opportunity to show you that this is not our usual standard and hope to be able to welcome you back to the hotel.
Had a great stay staff very friendly and most helpfullGenuine Hotels.com guest review
"central location for widespread family"
Good but only disappointment was the cost and quality of the menu. Vegetarian options were very poor, bland and uninteresting.Genuine Hotels.com guest review
"Thoroughly pleasant experience."
We stayed at the Ramada Sutton Coldfield two weeks on the trot. Once for a family wedding in another location and once for a freidns 60th Birthday party. on the first occasion we only slept in the hotel and diod not have any occasion to use any of the other facilities on offer. However on Friday 7th September we arrived at the hotel at around 3pm. We […] were greeted by a very pleasant young lady at Reception She was extremely helpful and to our surprise offered us an upgrade to an executive room at no extra cost. The room was extremely pleasant and roomy with a wonderful walk in shower. We used the leisure centre and the staff there were extremely accomodating and helpful even to the point of bringing us towels when we two dummies had not brought towels with us. The lad that checked us into the pool explained thoroughly where everything was. The facilities were lovely albeit the wood in the pool area requires some refurbishment and the jaccuzi was a trifle lukewarm. However the pool itself was nice and warm and the steam room great with essence in the steam. Something that is sadly lacking in a lot of leisure centres. In the evening we attended the party and the bar staff were pleasant and quick. I have to say that the prices were somewhat expensive, £18.50 for a bottle of house white wine is rather excessive. Nonetheless the whole of our stay was thoroughlky pleasurable and we will not hesitate to use it again if necessary as well as recommend it to friends and family. Read moreGenuine Expedia guest review
Response by Ramada Birmingham Sutton Coldfield Dear Guest Thank you very much for your review on your recent visit to the hotel. I am delighted to hear that you enjoyed your stay with us and have passed on your kind comments to the staff who looked after you both on reception and in the leisure club. I am glad that you enjoyed the event that you attended in the evening. Regarding the bar prices, we do check these regularly against similar local hotels and find that they are competitive. Once again, thank you for taking the time to post a review and we look forward to welcoming you back to the hotel soon
"Excellent for the price"
Faultless. Friendly staff; spotless, pleasant, large room; nice view, excellent hotel facilites. Very reasonably-priced. I would definitely recommend this hotel to anyone.Genuine Hotels.com guest review
"Convenient for Lichfield and Birmingham"
Pleasant stay with for once liesure facilities as describedGenuine Hotels.com guest review
"Good times the Ramarda Hotel"
Very nice stay at the hotel , we where in the top section , very nice and very quiet .Genuine Hotels.com guest review
"Good location for local tourist sites"
Served purpose well, decent leisure facilities at the hotel.Genuine Hotels.com guest review
Comfortable hotel - within easy access of Sutton Coldfield town centre where I needed to go. Friendly, polite service. Only negative comment was had room service one evening and thought the prices were a little excessive given the portions and quality - £13 for a small Margarita Pizza billed as being served with side salad which wasn't the case when […] it arrived. Read moreGenuine Hotels.com guest review
Perfectly acceptable business hotel, slightly expensive for what you get but no overall problems.Genuine Hotels.com guest review
"Good Hotel let down by room noise"
The hotel is very nice, good bar, food, excellent leisure facilities. What let it down for me that the room I was given appeared to be situated next to a generator which meant there was a fair background drone all night. To be fair, I should have requested to move rooms but I had brought ear plugs with me (seasoned traveller) and couldn't be bothered […] with the hassle. The price for internet access is also extortionate - £6 for one hour! Would I stay there again? Yes, but I would make sure I stayed in a different part of the hotel. Read moreGenuine Hotels.com guest review
"Jubilee at the Ramada Sutton Coalfield"
As we left the hotel in the early evening to visit friends we reported to the front desk that the heating in our room was not working and was assured by the lady on duty that the heating had just been switched on. When we returned at approximately 11-30 that evening the heating was still not working and of course the staff on the front desk had changed. […] The lady on the desk for the night shift was very nice when we complained and offered us a change of rooms which we accepted, although I must say it was a pain having to carry all our luggage down the stairs at that time of night as there was no lift and of course even the heating was working in this room it had not been on all day so we spent a very cold first night.Apart from the first night we had a very pleasant stay. Read moreGenuine Expedia guest review
Response by Ramada Birmingham Sutton Coldfield Dear Guest Thank you for your review of your recent stay at the hotel. I am sorry to hear of the problems that you encountered with the heating in your bedroom but pleased that our staff were able to resolve this for you with the offer of an alternative room. We hope to be able to welcome you back to the hotel in the near future
Although I got off to a bad start with this hotel I did leave thinking that I would consider staying there again if on business in the area in the future. Unfortunately the room wasn't as clean as it could have been as the same coffee cup rings on the bedside tables remained there throughout the duration of my stay not to mention untidy carpets and […] condensation stained net curtains to name but a couple of the problems. The staff on the whole were helpful although I did receive inaccurate information when checking in and the breakfast was excellent. Not typical of a Ramada hotel but comfortable on the whole. Read moreGenuine Expedia guest review
"Would not stay again"
Our room was miles away from reception and the layout is like a rabbit warren. The gym is not what you wold expect, small and not atmosphere which surprised me as they have paying members. We had dinner one night in the bar, we waited one hour for our food to arrive and the staff were not bothered, we asked two separate people for an update but they […] never came back and told us what the wait was. When the food finally came there was no apology, very bad customer service. We were there for 3 nights and the shampoo and body wash was not replaced once even though we had used them. We stay in a lot of hotels and this one was not a good experience. Read moreGenuine Hotels.com guest review
"Service was good but..."
Greeted by friendly reception staff and the setting was nice. The room was compact but made well, however it smelt terribly of damp and was not the ideal setting for getting ready for a big night out. The room was the only downside really but other than the smell the beds were comfy.Genuine Hotels.com guest review
it was a nice hotel but the trek to find your room was very long. i did book a room with a double and 2 single beds but was given a room with a double and only 1 single... its a lovely looking hotel and the staff were nice tooGenuine Hotels.com guest review
"Great value for money"
Found the staff really friendly, the food was excellent. The leisure facilities were really good too. We would stay again and have already recommend it to friends.Genuine Expedia guest review
Booked a family room, but there had been a mistake, but once identified the staff did everything to put it right. The room was very clean if a little cramped with a double next to a single. The breakfast was superb, staff very friendly and setting good.Genuine Expedia guest review
"Spring Improvement at the Ramada"
I have stayed at this hotel many times before and found it comfortable. However the hotel decor and staff service has been improved giving an even better experience for the guests.Genuine Expedia guest review
"Ramada Sutton Coldfield"
This hotel looks lovely from the outside with ample car parking but once you are in, it is like a rabbit warren. The room I was put in was dated, dark and very cold and smelt like damp wall paper. When I complained I was told the heating had been turned off but they would put it back on. I will not be staying again.Genuine Hotels.com guest review
"Ramada, Sutton Coldfield"
This hotel is in desperate need of renovation. As soon as I walked in to the reception area there was an overwhelming smell of damp which unfortunately was also present in much of the hotel. The hotel was by no means full, however I was placed in a third floor room, which required a lift to the first floor, and then a walk along several corridors and […] up 2 floors - the lift I was directed to by staff did not go to the third floor. On arrival on the third floor, the smell of damp was very pronouced and could be smelt inside the room itself, although the room was of an acceptable standard - the bathroom could however do with some upgrading. The leisure facillities were adequate, however during my walk to these facilities, I found another wing of the hotel which appeared more modern, and which certainly did not smell of damp. I wondered why on a quiet Monday evening, the hotel would decide to put guests in an area not fully accessible by lift, requiring upgrading and in which there was an exceptionally offputting damp smell. Would not stay in this hotel again and this experience would certainly put me off the Ramada group. Read moreGenuine Hotels.com guest review
"Could do better"
The room was not hoovered during my stay, and there was cobwebs on the ceiling both in the room and in the corridors. I also had to ask for toilet roll as this has not been replaced.Genuine Expedia guest review
"Ramada Birmingham Sutton Coldfield"
Great value, lovely location, comfortable lounge bar and absolutley wonderful value & exceptional food in the main restaurant. We will go back next time we are in town.Genuine Hotels.com guest review
"Not worth a stay."
Internet not working and shower with no pressure.. Stay away.Genuine Hotels.com guest review
"Very clean and comfortable"
Room was fantastic, very clean and comfortable, would definitely recommend. We stayed on New Years Eve and we had the added bonus of late check out the next day which was a nice extra to our stay. Would definitely book again.Genuine Hotels.com guest review
"Overall great place to stay"
Swimming pool, steam room and sauna were a big bonus which we were not expecting to be so nice. It was a very relaxing start to our stay. The room was great with only one inconvenience - the ventilation from the kitchen smelt and was very noisy. This was irritating but as it was new years eve after a few bottles of wine the noise is bearable! Our stay […] was very cheap for new years eve and overall very enjoyable so we would stay here again. Read moreGenuine Hotels.com guest review
"'Family run feel'"
Although the hotel decor and style is pretty dated I cannot fault the cleanliness of the room and general areas. What merits a mention most however is the friendliness and willingness of staff to ensure guests enjoyed their stay - nothing seemed too much trouble! Can honestly say I will recommend this Hotel as even though it is part of chain it had […] a real 'family run feel'. Read moreGenuine Hotels.com guest review
"Ramada, Sutton...Good Place"
This Hotel was pretty unknown to me, I normally stay near the NEC......It was surprising to see the Hotel had full Leisure facilities, free internet was also included in my stay and the room was very good for the tariff. I dined in the bar section and i thought the food i had was bland and very pricey for what it was. Overall though, I would stay […] again but look to eat out elsewhere. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )