"Excellent hotel in centre of town"
The Lane hotel is an extremely nicely appointed hotel locacted right in the middle of town amongst all the activity, cafes, etc. The room was nicely appointed and the decor was very modern. In room Wifi was available. A nice touch was one free drink at a happy hour between 6 and 7pm. We experienced two negatives though, our room had a very noisy AC […] unit inside the room. It was so noisy that we requested a change of room which was readily agreed to. Unfortunatley the 2nd room was no better. The 2nd issue was an extremely poor breakfast. A continental breakfast was included in the room rate and as the rate was right up there we expected a proper breakfast. All we received was a small muffin and coffee. My suggestion is go elsewhere for breakfast. Otherwise a nice comfortable hotel. Read moreGenuine Expedia guest review
My standard room at The Lane had enough room for an entire family! fridge and microwave in room, kitchen table for four, large sitting area with tv, and another tv facing the bedroom area. Will definitely stay here again if I am in the area. Staff was very nice and helpful.Genuine Hotels.com guest review
"The Lane Hotel -- Great Service and Location"
Our stay at the Lane Hotel was a very nice. Service was excellent, Justin, Chelsea, and Zakk were very helpful with all the local restaurants reservations, nightlife and sightseeing locals. The hotel location is excellent, walking distance restaurants, shopping and more. We plan on going back to The Lane Hotel soon, can't wait.Genuine Hotels.com guest review
Unfortunately, my second visit to this hotel was disappointing. The price was $20 higher ("because there was a business event next Monday" although I spent Saturday night at the hotel). I was booked in room 302. The closet door was jammed (could not open and anyways it was seriously close to the desk), there was no luggage rack, there floor had not […] been properly vacuumed and the toilet seat was (gasp) smeared. I foresee that I will need to stay at Lane again, but I will be sure to request a room change. I chose not to this time round, because I to tackle my work. Had I gone in to the bathroom prior to unpacking my papers and setting up a work place, I certainly would have said something. I know that the hotel was recently renovated and I hope you just need to work things out. The staff is very friendly. Read moreGenuine Hotels.com guest review
This hotel has just been renovated and is gorgeous! The rooms are spacious and bright..would definitely stay again and recommend to friends!Genuine Hotels.com guest review
"Great location in lovely setting"
Loved staying here; older building with contemporary furnishings and decor. Staff was helpful and friendly. Beds very comfortable. Definitely will return!Genuine Hotels.com guest review
"Our stay at the Lane"
We had a wonderful stay at the Lane Hotel. We were only there for one night but it was perfect. We had dinner down the street which was extremely convenient. The hotel interior design is clean and modern and very interesting. The room was immaculate was very large (we reserved the least expensive room also). Everything in the hotel was of the highest […] quality. We were treated to a drink at the small bar and breakfast was fine the next morning with bakery treats and coffee. We booked it on-line and the rate charged reflected a 20% discount off the rate that we thought we would pay....fantastic!. The staff was very friendly also..... We would highly recommend this hotel and will enjoy staying there again in the future. Read moreGenuine Hotels.com guest review
"Location, location, location!"
The Lane is lovely, located right on main st., you can walk to shopping, restaurants, etc. the staff was friendly, we really enjoyed our stay!Genuine Hotels.com guest review
nothing wrong to say. If you are not happy with this hotel, there is something wrong with you.Genuine Hotels.com guest review
"Stort rom, god beliggenhet"
Keene er en trivelig liten by, og Lane er et hyggelig hotell så sentralt du kan komme. Fin standard og store rom.Genuine Hotels.com guest review
"Veldig bra hotell."
God service, lett tilgjengelig, store fine rene rom, god seng, stille, ok og enkel frokost. Veldig bra pris. Anbefales!Genuine Expedia guest review
El hotel dentro de su categoria esta muy bien, sus habitaciones son super amplias y la ubicacion del hotel es excelente.Genuine Hotels.com guest review
07/06/14 Dan D Woonsocket, Rhode Island
I was originally supposed to stay at the Marriott next door but they were overbooked and sent me to The Lane Hotel. I'm very glad that I was sent to The Lane as it was one of the best hotel experiences I've had in a while. It was clean, modern, and the staff member I dealt with (Karen) was excellent.
06/24/14 Charlene S Keene, New Hampshire
the hotel was orginally a department store that was on multiple levels (old stores like Macy's etc. used to be like this) It was renovated and is now a small boutique hotel located in downtown Keene, NH (home of the Famous Pumkin Festival-was featured on HGTV and holds the title for most lighted carved pumkins in the Guiness book of records - just re-won the title in 2013!). Downtown Keene is a vibrant thriving downtown with plenty of restaurants and pubs along with a lot of small (and big -Kohls, Penney's, etc.) shops (including a chocolate shoppe, a cupcake/gelato/candy shop, etc.). Lane has some rooms that are two stories! All rooms are unique (some were originally office in the department store) so no two are alike. All are amazing. All are restful, have gorgeous bathrooms, and all the amenities you would expect from such a historical property. Try it, you won't be sorry.
"I Really Wanted to Give More Stars But...."
06/18/14 jessi06 Boston, Massachusetts
I just couldn't because of the cleanliness or actually lack of it in the room. The location is great and it's in an old building but has been updated very nicely. The rooms are spacious and the decor is very nice as well. The lobby is cozy and the staff is friendly. The free happy hour in the evening is a nice touch. However, the room was just not clean. There was a strange odor in the room at all times and the bathroom was dirty. The was pretty woodwork in the bathroom but it was coated in a greasy layer of dust. The shower had some mold and mildew and was in need of a deep clean. It's really unfortunate that it was not clean because this hotel could be fabulous.
"NOT a boutique hotel - overpriced"
Hotel advertises itself as a boutique hotel - it is NOT! Have just spent 2 weeks travelling around New England staying at a different hotel each night, and this was by far the worst of all. Service poor, cleanliness poor, facilities poor, complimentary breakfast poor. Hotel checkin staff not at all helpful - I had to ask where the lift was to get to our room. It is down a corridor so not visible from the front desk. Carpark not attached to hotel - they seem to have a corner of a local carpark. You have to park on the top floor, carry your bags down (and then back up again when you leave), across a road,across another carpark, up a ramp, through the hotel from back to front, and then to your room. Great if not raining and you are fit and young.Not so great if you have lots of bags for a long holiday trip. Free wifi included but as fast as dial up - i.e. NOT fast! Toilet area in room was dirty around the edges. Stains and brown marks all around the toilet area and brown marks around the wood panelling- yuck! Shower pressure barely dribbles out - don't try and wash long hair. Very noisy room if you have a room on the street front. Take earplugs if there on the weekend. Breakfast is appalling. What was supposed to be clean cups had dirty stains and coffee drips in them. Spoons to stir the coffee had stains on them. Food looked dried up and very uninspiring. In a boutique hotel you would generally expect some kind of lounge area - we certainly got this in all the others around including some chain hotels. There is nothing like this at this hotel. You get an area to sit in that is right on the street front - everyone looks in as they walk past, and it is located in between the front door and the front desk - everyone needs to walk close past you when entering or leaving the hotel. Overall don't waste your money as this hotel is all show and no substance - stay somewhere like the holiday inn express - it will be cheaper, cleaner, faster wifi, and have a better free breakfast.
"A new favorite"
06/05/14 RatherDrive New York
Have stayed here a number of times now since my daughter attends Keene State down the road. The rooms are really good sized and comfortable. The bed - and this is always a key to me - is firm and comfortable with ample pillows and bedding. The room furniture is also comfortable and the bathrooms good sized and well stocked. Parking is complimentary and a short walk (with a flight of stairs) from the hotel. We are now recognized by the staff on arrival which is always nice. And we try to get there in time for the Manager's wine/beer reception at 6 which is a great way to start our evening. The included continental breakfast was nice to have as well. The only thing I would say that could be negative is that the snow plows go all night in winter :) and, depending on whether we had a street or interior room, we were awakened when they rattled by. But overall the hotel's a winner and we'll stay there again. On our last trip there my husband turned to me and said "Shame she'll graduate in another 3 years"... we like it there that much!
"Best place to stay in Keene, New Hampshire!"
We stayed at the hotel while competing in a Tough Mudder event. The hotel was very accommodating and friendly. The staff went out of their way to ensure a great stay. They happily supplied extra towels to clean off the mud. They even extended their complimentary happy hour because we were running late coming back from the event. It was a wonderful stay, and I will definitely be back.
"Really great people work here"
I stayed one night here, it was so great! We got such good service, shout out to Briana, that we will most certainly visit here again if in the area. The building has a great rustic flare but the rooms are very modern, big, comfortable. We didn't feel like just a number here, there's only 40 rooms so it's small already but you would have thought we were the only ones based on the attention we got to assure a comfortable nights stay...even if it was a small gesture like bringing a toothbrush to me in the middle of the night.
05/13/14 Bdroc Macedon, New York
Rooms were nice and spacious. Breakfast was average (pastries were a bit stale). We were busy so we missed the complimentary cocktails. Parking is convenient but a bit removed from the hotel so be prepared when bringing baggage.
"Charming Hotel in Downtown Keene"
05/03/14 Harriet B Center Tuftonboro
We arrived several hours prior to check in but the kind hotel staff checked us in an hour early - as soon as the room was "approved" by housekeeping. Our room overlooked Main St. and was charming, clean with nice amenities. The high ceilings made the room feel spacious. The entire hotel felt very European. Great location! The only complaint that we had was the parking. We understand the problems parking downtown, but it was awkward having to park on the top floor of the parking garage and carry our bags down (no elevator) and then carry them over to the hotel. I think this would be very difficult for the elderly and or physically impaired visitor. However, this minor inconvenience will not prevent us from staying here again!!
"What a great time"
05/01/14 Dubhghlase Brunswick, Maine
Had a great time at Hotel--room was clean and comfortable--check in time is of 3:00 PM appears to be strictly enforced--enjoyed 6:00 to 7:00 PM social time in lobby--good location for shopping downtown and many restaurants close to Hotel
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