"Convenience and comfort"
Wthin walking distance of many restaurants, stores and features of Keane, including the college, the park and the Farmers' Market. The hotel was small, quiet, and clean. Staff were very professional. The rooms were spacious and clean with very comfortable beds. Bathroom was fine. The hotel offers baked goods, fruit and cereal in the morning and excellent […] coffee. I would definitely return! Read moreGenuine Hotels.com guest review
"Excellent hotel. Great value!!!"
Excellent hotel. Great value!!! Great location--in the heart of downtown Keene.Genuine Expedia guest review
Great from start to finish - welcomed by a warm smiley face on reception and departed with the same. Nice big rooms, good bathrooms, fresh breakfast. Definitely recommended.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott Keene Downtown Thank you for your recent stay with us; we're happy to hear that you had an excellent experience at our property from start to finish. We're proud to have earned your 5-star recommendation to fellow travelers and we look forward to having you back. Best, Alex Bates, GM
nothing wrong to say. If you are not happy with this hotel, there is something wrong with you.Genuine Hotels.com guest review
"Stort rom, god beliggenhet"
Keene er en trivelig liten by, og Lane er et hyggelig hotell så sentralt du kan komme. Fin standard og store rom.Genuine Hotels.com guest review
"Veldig bra hotell."
God service, lett tilgjengelig, store fine rene rom, god seng, stille, ok og enkel frokost. Veldig bra pris. Anbefales!Genuine Expedia guest review
El hotel dentro de su categoria esta muy bien, sus habitaciones son super amplias y la ubicacion del hotel es excelente.Genuine Hotels.com guest review
"Great Stay in Keene!"
04/28/15 wende7 Rochester, New York
Stayed for one night while visiting the college with my daughter. Much to my surprise this hotel was wonderful! The room was much larger than expected and the beds were very comfortable. All of the staff that we encountered were very friendly and greeted us with a smile. Coffee in the room was a nice touch, The breakfast was very nice as well. There were several hot items as well as fresh fruit & cereals available. We will definitely stay here when we visit Keene again!
"2nd visit -- same as the first -- A+ experience"
03/10/15 JandK1958 Rumford, Maine
We visited Keene on a Tuesday in February. Our expectations were high since we had a wonderful experience our first visit to Keene a year ago. The Lane did not disappoint! The front desk staff was friendly and helpful. They accommodated our request for a room facing the pretty and active Main St. (Note: Guests with sensitivity to noise may want a back room). We arrived too late for the free drinks at happy hour, so plan accordingly if you want that perk. The room and bathroom were spotless, the beds very comfortable. There is a limited free breakfast - continental, in the true European sense. But its enough to get the day off to good start. We will be back again on our next trip to Keene.
"Wonderful place to stay"
03/01/15 Larry H Osprey, Florida
We (4 to 8 of us) routinely stay at The Lane Hotel when we have our annual Keene meeting and routinely get THE BEST service ALWAYS!!! Unfortunately the restaurant is not theirs.. there are other restaurants to enjoy in the area within a short walk. These people have consistently given us great attitudes from the time we walk in to the time we leave. Free cocktails in the early evening and great breakfast basics is not a bad perk either :-)
02/26/15 Laxmom421 Connecticut
This was a getaway for our sons 21st B-Day. We got the two level suite. It was very nice. We travel often and this hotel definitely hit the mark. The room was very nice and big. The bathrooms were also very nice. The staff was also very helpful. While we were there the elevator had a problem, but the manager came and quickly reset the elevator and all was fine. We will definitely go back having someone to visit at Keene State.
"Update: Much Better Experience"
After my very disappointing visit in November, my husband and son gave the hotel a second chance in January. They had an entirely different experience, especially with the front desk. This time around, the front desk was attentive and helpful, offering a perfect suggestion for a dinner restaurant and a complimentary drink at the hotel. In this case, giving the hotel a second chance really paid off! We can now recommend The Lane enthusiastically.
02/20/15 Ryan W
My experience with this hotel has been nothing short of awful. When I arrived at the hotel I was told that my room was not ready, after a 2 hour wait I was finally able to enter my room. I tried to visit the restaurant downstairs and it was closed at 10:00 on a Saturday. I have since been checked out for several days and noticed that the hotel has charged my credit card in excess of almost $800 without any explanation. I have tried to be in contact with management and just continue to be brushed aside with no resolution. If you ask me I would STEER CLEAR AND BE AWARE seems like they are just out to scam you.
Though the room was gorgeous, this hotel and their staff was horrible. I should have known they were going to be horrible when they attempted to draft my account weeks before I checked in. the night of check in, i was not able to check in until 2 hours after "check in time" though they had already drafted from my account 3am that morning. To make matters worst, they drafted my account twice with no explanation, but erroneous allegations that would be laughed at off by anyone in their right mind. You could obtain the same room somewhere else and be treated a million times better
"Charming Boutique with Yesterdays Sentiments"
02/16/15 719williamr Massachusetts
First time I had been to the Lane since the EF had been dropped, and first time in a room here. My Girlfriend and I made last minute reservations for the night before Valentines Day due to having to cancel our Valentine's Coast Trip with the approaching storm. We booked the two floor loft suite for one night and loved our stay. The rooms were clean and cozy. The Bed was comfortable, the two bathrooms were great and we had a lot of space. There was a real early 20th century feel and comfortability in the room. Despite the lack of an ability to order movies, no room service and a steep price for a non city hotel, we loved our stay.
"Good hotel ; Limited Breakfast"
02/04/15 MJN123 Saint Paul, Minnesota
My wife and I stayed here for 2 nights back in November. The hotel is right in the middle of town, and must have been recently remodeled. The room was very nice that we stayed in; beds were comfortable, the bathroom was well appointed, and it was quiet for sleeping. The lobby is nice, albeit a bit small, but offers a few chairs and a couch to relax in. The only thing I was surprised by, was that the hotel does not serve much in the way of breakfast. Their version of a "continental breakfast" was either make your own Quaker oatmeal, a few cereals, some danishes, and coffee. I was hoping that with the price we paid, we could have least gotten something a bit more substantial, or at least something hot. Also, the lack of seating was quite apparent, as there's no specific breakfast room, so people simply sit in the high chairs at the bar (which is also in the small lobby). As we were there for a wedding, as time went on and more people came down for breakfast, they ran out of seating ... I'd stay here again if I was ever passing through Keene, but maybe head somewhere else for breakfast.
"A bright delight in Keene"
01/02/15 minsky c Los Angeles, California
Sun filled, huge, beautiful king bedded room in Keene, walking distance from Keene State. The Lane is a delightfully pretty hotel in the heart of the town center. Our third floor room was bright and warm, just what we needed to combat the cold outside. Simple breakfast provided in the lobby.
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