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The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

4 stars
10000 Ballantyne Commons PkwyCharlotteNC28277United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Pool
Great pool
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
92See all 92 Hotels.com reviews
From 649 reviewsTripAdvisor Traveller Rating

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

Hotel Info: ‎866-539-8117‎

from $199
  • Deluxe Room, 1 King Bed, Balcony
  • Grand Deluxe, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds
  • Grand Deluxe, 1 King Bed
  • Deluxe Room, 2 Queen Beds, Balcony
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Grand Deluxe, 1 King Bed, Balcony
  • Grand Deluxe, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 35.00 per stay

Breakfast costs between USD 15 and USD 25 for adults, and USD 6 and USD 10 for children (approximately)

Cribs/Infant beds are available for USD 35.00 per stay

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts 5
  • Full-service spa
  • Spa treatment room(s)
  • Outdoor pool
  • Health club
  • Tennis on site
  • Spa tub
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 30
  • Conference space
  • Meeting rooms 20
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 3
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts 5
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Tennis lessons on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Water skiing nearby

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 35.00 per stay

Breakfast costs between USD 15 and USD 25 for adults, and USD 6 and USD 10 for children (approximately)

Cribs/Infant beds are available for USD 35.00 per stay

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

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