Comfort Inn & Suites Waterville - Waterville

bedding looked very stained, smell of pool in room 3rd floor was strong for the price very disappointed

Genuine Hotels.com guest review

We liked the convenience but the hotel is very worn and plain looking. The hotel does do an adequate job of making the rooms clean but overall the hotel looks plain and old. Nothing special at all.

Genuine Hotels.com guest review

It is what it is, a low cost place in waterville, maine. Wasn't expecting super and didn't get it, wasn't expecting a dump and didn't get it. Middle of the road hotel to stay at by the interstate. Adequate.

Genuine Hotels.com guest review

Very clean updated room ! year around swimming pool and arcade both entertaining for kids .Hotcakes were luscious and there was a variety of other choices3 for breakfast,

Genuine Hotels.com guest review

I'm originally from the area and 8 years ago my wife and I were married nearby. We booked the hotel for all the out of town guests. The reason at the time is everything seemed nice, well maintained, and fairly new. The continental brekfast was a nice touch and at the time well done. Since that time we've stayed several times when in town to vist family. […] Each time the hotel seems dramatically worse for wear. The hallways smell of old cigarette smoke so badly now its almost unbearable to leave the room. the finishes in the rooms are clearly worn significantly. the comforters on the bed had stains and dirty marks and yet were not replaced. Everything has a general feel of being worn and not very clean. The continental breakfast used to be quite nice and with a good selection. That selection has gotten less each year and now its not even worth eating. food was cold and waitstaff were rude and more interested in chit-chat with coworkers than helping patrons. At this point we will not be back. At this point the entire chain has lost our business. We used to stay at comfort inns specifically because of the good experience we used to have at this one location. Now we see that it appears to be spreading throughout the chain as well. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was comfy and had all the necessities we needed. The continental breakfast that was included was not only self-serve, but you could order a plate of warm food from a limited menu- delicious! It was in the right place at the right time for the right price...we'll be back!

Genuine Hotels.com guest review

perfect for an in and out visit with a good breakfast out the door.

Genuine Hotels.com guest review

Booked for a local College visit with my daughter. Hotel must have been updated since other reviews posted.Carpeting in hotel & room seemed new, bathroom had granite counter top, had flat screen TV, room size for a king bed and sofa was huge. Hotel staff was very nice and courteous. Location was perfect for my needs. Pillow and mattress were comfortable […] and I slept like a baby. Breakfast was served in the dining area and was good and 'free'. Coffee was also available in the lobby 24/7. I would definitely stay there again. Read more

Genuine Hotels.com guest review

Given a room directly across from where construction work was ongoing through the night. As my wife was unable to sleep, we had to change rooms in the early hours. All this after I emphasized "peace and quiet" at check-in. The hotel itself is fine, and the breakfast very good.

Genuine Hotels.com guest review

Hotel looked tired..... rugs needed to be rplaced

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was just ok, the few bad things were the dirty towel hanging in our bathroom and in my sons room it smelled moldy/musty. The pool had way too many chemicals in it. Might try another place next time I am in Waterville, Me.

Genuine Hotels.com guest review

The construction is cheap, linens very low end - and the walls paper thin so you hear everything on either side of you. The free breakfast is what you would expect, very marginal

Genuine Expedia guest review

It was a great surprise to find that we received a free, very nice hot breakfast in the morning. The beds were very comfortable and the room very clean. What more could you want?!? Very good value.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great hotel, except Wi-Fi service was horrible. Most of the evening we couldn't get service.

Genuine Expedia guest review

The hotel was clean, though the auditor at the front desk was clueless and rude. Other staff were very pleasant!

Genuine Hotels.com guest review

Just an overnight stay but was very pleased with everything. Staff was very friendly and helpful and the complimentary full breakfeast was a pleasant surpise.

Genuine Hotels.com guest review

This hotel is old. Our room had seen better days. Everything felt a bit sticky. The man who checked us in rolled his eyes when I asked if some parts of the motel were quieter than others. He put us next to a room that held two families with young children who ran around until after 11:00. I did nbot feel like I could ask for a different room. Needless […] to say, we won't be staying at this motel again. Read more

Genuine Expedia guest review

shower needed a lot of repairs and the sink was very slow to drain.Bed and pillowes were great.

Genuine Hotels.com guest review

My son and I needed a room for one night since we had a weekend long class to take and we lived 2 1/2 hours away. My only complaint is the cost for the area and the accomodations was a little steep. Otherwise it was acceptable. The beds were comfortable and the room and bathroom clean.

Genuine Expedia guest review

Overall, this was a great stay. The staff was very attentive and polite, the room was clean and bright, and the free breakfast was fantastic. Would highly recommend this facility for it's value.

Genuine Hotels.com guest review

This is a basic hotel. Services are good. Free wi-fi. Made to order breakfast is good, my co-worker said. There is a Tim Horton's across the street and a McDonald's next door. A Hannaford's supermarket is a block away. Rooms have fridges so you can keep groceries in your room.

Genuine Hotels.com guest review

The staff was great comparing to other hotels that I have staid at.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The general appearance of the exterior of the hotel looked a little shabby. Also, the carpet at the entrance to the lobby and the lobby was very dirty looking. It was hard to find a parking spot. The room was comfortable and the breakfast was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Close to Unity 1/2 hour Decor is old and tired. Room and bathroom were clean. Quiet location, Slept like a baby. Breakfast was good, something for everyone - Included with the room. Easy stay for visiting MOFGA Fair in September Our 2nd time staying here

Genuine Hotels.com guest review

Enjoyed our stay at the Comfort Inn in Waterville to attend the Common Ground Fair in Unity, ME. Great to come back from a day at the fair and have a swim in the pooland go for dinner in town.Glad to see the hotel supports green efforts, just like the Common Ground Fair!

Genuine Hotels.com guest review

When booked by hotels.com I didn't get a suite. Breakfast was excellent but the condition of the hotel was pretty poor.

Genuine Hotels.com guest review

although the staff was very accomodating and tried to see to our comfort, the beds in two rooms, which included two queens, a king and pullout sofa were all horribly soft. I would greatly suggest getting new mattresses for the hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was disappointed because of the price. It was slightly dirty, and the rooms smelt VERY BAD! I had to go purchase air fresheners!

Genuine Hotels.com guest review

All I ask is for a clean room/bathroom and a comfortable bed and that's exactly what I got. Friendly staff was a value-added extra!

Genuine Hotels.com guest review

Very comfortable. Staff very nice.

Genuine Hotels.com guest review

It just a nothing special hotel, the internet never worked the whole time we were there, they had no answers, and really didn't care. We asked for some advice on places to walk and restaurants, and they just we not helpful, there are better places to stay in Waterville for around the same money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

really nice staff and convenient location, but this hotel is seriously run down.

Genuine Hotels.com guest review

Clean, comfortable, convenient. Good breakfast with hot food selections. Decor nothing special but perfectly adequate. My husband, daughter and I stayed here while visiting Colby College.

Genuine Hotels.com guest review

The breakfast buffet was good. Otherwise this hotel was unpleasant. The first floor reeked of pool chlorine and some other undefinable odor. I had to enter and exit my fourth floor room through that. The carpets are dirty. My first room was not made up. I won't return.

Genuine Hotels.com guest review

Good for business travel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Located just off I-95, the hotel was easy to access and close to breakfast places and a KMart, should anything forgotten be replaced. Friendly, knowledgeable staff. Room was in great condition.

Genuine Hotels.com guest review

Convenient to Colby College, less than five minutes away.

Genuine Hotels.com guest review

Room was as expected, hotel is dated and needs a face lift. The bed was very uncomfortable, saggy in the middle, hard springs on the edges. The saving grace was the breakfast - food was good, real eggs not powdered; and although the hotel was booked to capacity there was no problem getting a seat or having enough to eat.

Genuine Hotels.com guest review

The hotel was clean and well maintained. The continental breakfast was impressive, made to order and self serve options. Right across the street from Tim hortons which is great for Canadian travellers!!

Genuine Expedia guest review