"Trip to Boston"
Great hotel. Very accomodating. Room was clean and had a sofabed which was helpful since we were traveling with our young son. We were visiting family in Natick so the hotel was very closee to them as well as the mall and Route 9.Genuine Hotels.com guest review
"A Nice Stay"
Very nice hotel, only there for one night. Right near the Natick Mall and the Mass Pike. Staff were courteous and rooms were clean. ONly drawback was that the air conditioner/heating unit was quite loud.Genuine Hotels.com guest review
Great choice! Bed was hugely comfortable and room very clean and spacious. When I arrived the desk person asked me what floor I'd like to be on. I simply said that I am noise sensitive and he placed me on 4th floor away from elevator but not too far from it and not close to any groups that might be there. Can't comment on the restaurant since I didn't […] eat there. Location was near to lots of things, although it was tricky to find the mall without missing the exit. The desk person told me how to find my business location and I was there in 3 minutes! I"d stay here again. Read moreGenuine Hotels.com guest review
"Great clean and friendly hotel"
Great checkin, hotel restaurant was tastywith great service and bed comfort was excellentGenuine Expedia guest review
"Nice place to stay"
Very nice quick stay...Genuine Hotels.com guest review
"Nice hotel. Not too far fr Boston."
Nice indoor pool and health club. Large parking lot. Close proximity to shopping area.Genuine Expedia guest review
The van was out, so the manager gave my daughter a ride to the train station. ThanksGenuine Hotels.com guest review
Very pleasant stay. I would definitely stay there again when I come back to visit! would recommend this place to anyone who is looking for a nice place to stay an wants to be close to the cityGenuine Hotels.com guest review
"Hotel service could be better"
Ok hotel great location by Natick MakkGenuine Hotels.com guest review
Response by Courtyard by Marriott Boston Natick Thank you for your feedback, please let us know in the future what we could of done better top serve you. Frank
"Pretty good overall"
Great hotel and service, nice coffee bar. The fire-alarm ran 5 times one of the night.. false alarm.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
This hotel met all of our needs! Reasonable priced, clean, comfortable, nice gym, nice pool area and it was an ideal location! The customer service was also excellent! Our daughter goes to college in the area so we will definitely be staying here again!Genuine Hotels.com guest review
"Hotel's location to my family was convenient"
The hotel's location was very convenient to highways and family. It is an older hotel and even though we were in a "no smoking" room, it smelled like it had been smoked in. The breakfast room was adequate but not as nice as other Marriotts.Genuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Thank you for your comments. Our guest rooms were renovated last year and we just finished up a beautiful lobby renovation in May of this year. I will relay your feedback regarding the smoke smell of the guest room to our Housekeeping Manager,we are 100 % non smoking at Marriott and want to ensure every guest has a nice, fresh appealing guest room to enjoy.
Stay at hotel was great - personnel there were great & curtious - will highly recommend the courtyard Marriott.Genuine Hotels.com guest review
"Fine if you want to stay in Natick"
First of all I think it's very misleading to tourists to put the words "Boston" anywhere in the name of this hotel. Natick is 20 miles from Boston. I was going to Natick, but Boston, which is why I stayed here, but I picture people from other states or other countries coming and being very upset. The lobby is nice and the pool and Bistro are nice to […] have, however the room was very plain at best and had a very strong odor. I assume someone left the sliding door open and the carpet got wet. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Boston Natick Thank your for your feedback regarding the Marriott Courtyard. We will look into your comments regarding the guest room to ensure the next guest will receive a room that smells fresh and inviting.
"Pan-Mass Challenge -finish line"
We were there to be at the finish line of the Pan-Mass Challenge. It was comfortable and served its purpose. Have stayed at several Marriots and found them a good value.Genuine Hotels.com guest review
The hotel is great, nice clean gym facility which was wonderful. Only thing was the vending machine on my floor was completely out of water. Not a big deal, but would've been nice. I had a great stay.Genuine Hotels.com guest review
I liked it a lot I liked it a lot I liked it a lot I liked it a lot I liked it a lot I liked it a lotGenuine Expedia guest review
Only complaint was paid for room w/ whirlpool tub but only got a walk in shower 1st nite but they upgraded my room to suite the 2nd nite but only had regular tubGenuine Expedia guest review
It was just an overnight stay, nothing to rave about. The front desk staff was very friendly and helpful!Genuine Expedia guest review
"Nice hotel, pricey"
My stay was ok. Everything in the hotel is very pricey. Pool hours are different daily. Elevator is very slow.Genuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Thank You for your feedback. We do have limited hours for the pool due to local town regulations that require a lifeguard on duty when the pool is in operation. We are priced accordingly with other hotels in our marketplace.
Comfortable and affordable. Good location.Genuine Hotels.com guest review
We were able to get into our room early. We were getting ready to meet up with family and the door would not lock. took a few mins for maintenance to get there. He had no tools on him., so I do not know what he planned on doing. We decided to get another room.Genuine Hotels.com guest review
"suited us well"
Very comfortable for all 7 of us in 3 rooms. Good mattresses. We were visiting relatives in Natick but also sightseeing Boston. This worked for both. Good value.Genuine Hotels.com guest review
"Clean and modern"
We usually stay here for easy access to Boston. The Riverside T station is about a 15 minute drive and there is plenty of parking there for city jaunts. This hotel has ample parking and is really easy to get to. It is right near a big mall so there are plenty of restaurants nearby. I think they recently renovated because everything was extra clean and […] bright. The beds are comfortable and the hotel is definitely relaxing, which is what we need after running around the city all day. Read moreGenuine Hotels.com guest review
"Comfy beds , clean helpful staff"
Staff was pleasant and very helpful. Hotel was clean and in a good location. stayed there and took train to Boston which staff took you to the train and picked you up when returning. All in all it was a excellent stayGenuine Hotels.com guest review
"Boston for the weekend"
Went up to see my brother's new grandchild. Great price and value. I recommend highly.Genuine Expedia guest review
"Courtyard Marriott Natick, MA"
Fair price; called & rec'd room location; Bistro open convenient breakfast/evening hours; food was fine; room large & clean. Located just across from a major mall & convenient to Mass Pike, Rtes. 9 &128. Downside. Reservations made through a 3rd party do not qualify for Marriott's reward points. Difficult to contact hotel directly although the phone […] no. is a MA area code, the call goes to national reservations office/customer service. Read moreGenuine Expedia guest review
"Nice area - close to Boston"
Excellent! Room was very clean. Hotel staff was extremely friendly. Easy on and off the Mass Pike. VERY close to Boston.Genuine Hotels.com guest review
The room rate was too expensive!Genuine Hotels.com guest review
"hotel comparable with other Big-Name hotels nearby"
Hotel overall OK. Exception is FOOD SERVICE! Breakfast has to be ordered item by item from a list on the wall. NO coffeeCup Refill! Ordered Room with breakfast . Cancelled Breakfast after I found out there was no real breakfast. Didn't even try dinner. There was no real dining room. Because of the lousy Food service I will never book MERRIOTT COURTYARD […] Natick-Boston again. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Thank you for your feedback. I am sorry you were not happy with the Bistro concept featuring Starbucks coffee. We have received numerous comments from guests that love the new concept and and enjoy the variety offered. The Bistro is the standard Marriott Courtyard concept and it is featured at over 800 properties.
"close to Boston and the T"
Loved the areaGenuine Hotels.com guest review
It was an easy place to find and close to what ever you may need. There is a mall literally next door and the hotel is clean and the service nice.Genuine Hotels.com guest review
"Great Value For Money"
I stayed three nights over a weekend. Hotel was clean, convenient and efficient. Compared to any hotel closer to Boston, this Courtyard was the best value for money. It has few amenities on sight but it is convenient to everything.Genuine Expedia guest review
"newly remodeled and convenient for my stay"
great , nice, convenient, clean, newly remodeled...Genuine Expedia guest review
"A disappointing experience in many small ways"
Some irritants - the front desk couldn't find the reservation, the breakfast bar charges for a coffee refill, there were no clothes hooks anywhere, the bathroom sink area was tiny - no big deals, but lots of small ones. A good place to avoid.Genuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Thank you for your feedback. I am sorry you did not find the vanity space of the guest room to your satisfaction. We now feature Starbucks coffee in our Bistro and free refills on coffee is not an option that we are able to offer. Sincerely, Frank Dorsey.
Lovely staff who gladly got us coffee at the hotel's new Starbucks. Pool guy couldn't have been nicer. He came over to me while I was in the hot tub an offered me two rolled up towels for my head to rest on. Nice beds and pillows too in the room.Genuine Expedia guest review
"perfect for our needs"
Extremely satisfactoryGenuine Hotels.com guest review
pleasant stay, better to eat outside hotel ay good nearby places.Genuine Hotels.com guest review
"Nice hotel close to Wayside Inn."
The Courtyard never disappoints us. Nice to return to after our busy weekend.Genuine Expedia guest review
FineGenuine Hotels.com guest review
"courtyard by marriott"
I would definately stay again if ever in Natic. The beds were comfy and the staff was friendly and helpful.Genuine Hotels.com guest review
"Affordable, good pool, and close to the mall!"
We came down to go to the mall and the American Girl store, of course. Very good rate, clean room, nice hotel to stay in. The renovations didn't bother us at all, there was no noise or disruption from our perspective. Pool was great. Only issue was when we ordered room service - paid for the room when I checked in, thought they used that card for incidentals, […] but they didn't. At 10 pm they wanted me to come pay for a $7 dessert at the front desk because they didn't realize they didn't have a credit card on file. Seriously???? Read moreGenuine Hotels.com guest review
It is currently under construction so if you stay there in the near future, be prepared for the construction. Next to the Natick Mall and within a few hundred yards of a Dunkin Donuts, so that's always a nice feature. While in Natick, it is on the border of Framingham, so convenient to multiple locations, right off of the Mass Pike.Genuine Hotels.com guest review
fineGenuine Hotels.com guest review
"Convenient to everything"
The hotel is undergoing renovations. I'm sure when it's completed it will be a better experience. The rooms need renovating and new mattresses. Very dated. However the staff is excellent and there shuttle will take you anywhere within a 2 mile radius which is pretty much everything. I'd stay there again when renovations are completed.Genuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Mary, thank you for your feedback. We will be replacing the rest of our mattresses in the next couple of months. We renovated the guest rooms in April of this past year with all new carpet and soft goods as well as pictures and accent wall vinyl. We look foward to having you visit us when we are finished with our lobby renovation. Frank
Construction going on in hotel wasn't disruptive. Wish the pool was open more especially on weekends. Nice place, awful pillows.Genuine Expedia guest review
Response by Courtyard by Marriott Boston Natick Thank you for your feedback . We will be replacing pillows in the guest room in the near future and look foward to your next visit.
Hotel is good. Pretty standard Marriott. Everything really clean. Only draw is that if you forget to put up the not disturb sign. Cleaning staff comes knocking at 8:30. Way to early.Genuine Hotels.com guest review
"Christmas shopping stay"
Our room had been renovated, so it was clean and pleasant. Our experience at Jake's bar and restaurant was poor. The furniture is old and shabby and the food mediocre. We arrived at 9:00 for breakfast to find most of the tables empty, but not cleared. Could not tell if there is a shortage of staff or that the staff was not doing their job. Again, the […] coffee was lukewarm and the food mediocre. I woud think twice about staying at this location again. I frequently use Courtyard Hotels as they are consistently up to par. This one was not. Read moreGenuine Expedia guest review
This hotel was a very well located. A short stroll, less than a block from the Natick Mall. Friendly employees, clean rooms, and a lobby restaurant made for a great stay.Genuine Hotels.com guest review
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